Latest revision as of 12:53, 20 December 2016

System Telephones

Slican CTS-202.CL Slican CTS-202.BT Slican CTS-202.IP Slican CTS-203.IP-POE and CTS-232 console

Instruction manual version 1.11

SLICAN Sp. z o.o. www.slican.pl e-mail: office@slican.pl

“The manufacturer reserves right to modify the product without prior notification.”

Date of the last modification: 29.11.2010

1 Introduction
2 Functionalities
3 Equipment
4 Design
5 Connecting CTS-202 phones up to the PBX
6 Phone Settings
7 Phone Operations
8 Receiving and finishing a call
9 Dialling Numbers on the Phone Keypad
- 9.1 Hot Dialling
- 9.2 “Cold” Dialling
10 Dialling from the Lists
11 Use of Speed Access Keys
12 Phone books
13 Services
14 Bluetooth in CTS-202.BT
15 Phone Special Functions
- 15.1 Pause in Selected Number
16 Information about busy line and on PBX failures
17 Safety Requirements applicable to the Operations and Maintenance of CTS System Telephones
18 Certificate of Conformity and Correct Product Disposal

Introduction

Warning! CTS-202.IP system phone work only with PBX with firmware version 5.11 or lower. In higher versions, CTS-202.IP needs to be replaced with CTS-203.IP.

Slican CTS-202.CL, CTS-203.BT and CTS-203.IP system phones that enable work with CTS-232 consoles have been designed for integration with the new family of Slican PBX-type units. CTS-202.CL and CTS-203.BT are digital system phones that comply with the U_p0 terminal, while CTS-202.IP and CTS-203.IP-POE are VoIP system phones.

The most important functional features of these products are shown in the table below:

	System Phone Feature	CTS-202.CL	CTS-202.BT	CTS-202.IP	CTS-203.IP-POE
1.	Backlit display
2.	AUDIO OUT recording output
3.	Integrated Bluetooth phone base
4.	PoE power supply
5.	External power pack	OPTION	OPTION	STANDARD	OPTION
6.	'Hands Free' mode			ONLY AVAILABLE FOR LISTENING
7.	Works with CTS-232 consoles
8.	Support of the CTI application			(provided that the phone is installed in the same local area network with PBX)	(provided that the phone is installed in the same local area network with PBX)
9.	Available colors	Gray and Black	Gray and Black	Gray	Gray

CTS-202.CL telephones are available in two colours. The CTS-202.CL-GR model is available in grey and CTS-202.CL-BK in black. These telephones work with the following consoles: grey CTS-232-GR and black CTS-232-BK.

The products ensure trouble-free work on any assistant or manager’s work stand. With no doubt, they will comply with the requirements applicable to any lobby terminals. An intelligible menu ensures intuitive setup of phone parameters and adaptation to the user's preferred features. Due to the entire integration of the product and telephone exchange applications the user will be able to promptly change the settings of individual phone sets on the PBX configuration platform.

Programmable multiple-function keys ensure easy access to the PBX features, extension numbers and phone book entries. The user can check with three phone number registers:

Public phone book: managed on a global basis, available to all PBX subscribers,
Personal phone book: property of a specific phone user,
List of subscribers: list of PBX extension numbers.

The number of system telephones to be integrated with the PBX depends on the type of PBX and is presented in below table:

	MAC-6400	CCT-1668	CXS-0424
CTS-202.CL/CTS-202.BT	120	18	12
CTS-202.IP	18	18	18
CTS-203.IP-PoE	18	18	18

A maximum of five CTS-232 consoles can be connected to up to four system phones connected to the PBX, and the other system phones enable connecting up to two CTS-232 consoles. This enables expanding the number of speed access keys. This also enhances the capabilities for the management of calls with the preview showing if individual subscribers are busy.
IP system phones are equipped in following codecs:

CTS-202.IP	CTS-203.IP-PoE
G711;GSM	G711

Depending on distance between PBX and phone CTS-202.CL or CTS-202.BT and number of connected consoles it may be necessarily to use external power supply.
CTS-202.IP and CTS-203.IP-PoE phones can be powered directly from computer network, if adequate equipment is used. Otherwise external power supply is obvious. Recommended types of power supply for specified phones are presented in following table:

No	System phone	Power supply 36V/160mA	Power supply 12V/1,25A
1	CTS-202.CL
2	CTS-202.BT
3	CTS-202.IP
4	CTS-203.IP-PoE

Functionalities

12 general purpose programmable keys, such as: subscriber status signal; speed access; PBX services; shortcuts for entries into phone books.

Each speed access key may be dedicated to any PBX function;

Menu navigation keys: up/down arrow keys; two context keys;

+/- volume keys;

Keys: Flash, SPK ON, SPK OFF, Mute, Redial;

Two phone books: public and personal, plus the list of extension numbers;

Cache call register of the last ten numbers: dialled, received, and missed numbers;

Presentation of incoming subscribers, inclusive of the names, consistent with the entries in the phone book or PBX database;

Presentation of waiting calls;

Presentation of outgoing call numbers dialled by the caller;

Presentation of call time during the calls;

Programmable settings: menu language; ringing volume; speakerphone and handset, as well as the LCD display contrast;

Five types of ringing tones;

Option to program telephone settings via the PBX configuration program;

AUTO-Redial function: automatic redialling of busy or unavailable numbers;

Digital transmission via one pair of wires using the U terminal, up to 1 km, compatible with the PBX;

The phone can be enhances by additional CTS-232 consoles (increasing the number of programmable keys from 42 to 162 – see section 1).

Multiple-line LCD screen supporting two font types.

Phone replacement will not delete the entries

Support for headphones.

IMPORTANT!

The phone functionality strictly depends on the PBX software release. This manual describes telecom operations and functions that are accessible only with the present software version. Some of them may be unavailable. In such a case, please contact our customer service department.

Equipment

Accessories	CTS-202.CL phone (Pcs. included)	Slican CTS-202.BT phone (Pcs. included)	CTS-202.IP phone (Pcs. included)	CTS-232 console (Pcs. included)
Phone set	1 pc.	1 pc.	1 pc.	-
Handset	1 pc.	1 pc.	1 pc.	-
Handset cord	1 pc.	1 pc.	1 pc.	-
Phone line cable	1 pc.	1 pc.	-	-
Phone's power pack	Optional feature	Optional feature	1 pc.	-
Console	-	-	-	1 pc.
Console – phone or console - console connecting cable	-	-	-	1 pc.
Connecting element console – phone or console - console	-	-	-	1 pc.
Mounting screws	-	-	-	4 pcs.

Design

Phone

1. Display	7. Mute key
2. Cradle switch	8. Volume control buttons
3. Menu navigation keys	9. Programmable keys with LED signalling
4. Ringer LED	10. Flash key
5. Loudspeaker	11. Redial key
6. Keyboard	12. 'Hands Free' mode ON/OFF buttons (headphone or speakerphone)

13. CTS-232 console socket	16. Handset socket
14. POWER 36V/0.1A socket - power pack socket	17. AUDIO OUT(CTS -202.IP)
15. LINE socket	18. Additional socket for headphones with microphone

Display

SYSTEM TELEPHONE
CTS-202
SLICAN 2010
Terminal: 1.29

System screen: the first screen that appears when the PBX and the phone (CTS-202.CL and CTS-202.BT) are ON.

Digital Phone 
CTS-202.IP
SLICAN 2007
Terminal 0.81

System screen: the first screen that appears when the phone's (CTS-202.IP) PBX is ON.

 No connection  
with PBX

This message notifies of a lost connection with the PBX. It will appear if no connection with the PBX is established within 30 seconds from the moment when the power supply is ON (CTS-202.CL and CTS-202.BT). After another 5 seconds the system will reset and attempt another connection.

Service is
temporaily
  unavailable   
Please wait

This message will appear if the phone loses its connection with the PBX during normal operations (CTS-202.CL and CTS-202.BT).

Slican VoIP
No PBX
connection
Check LAN
cable
Menu      Connect

No cable connected message (CTS-202.IP).

Slican VoIP 
No PBX
connection
No VoIP
answer
Menu      Connect

No connection with VoIP message (CTS-202.IP).

Wednesday      
27.07.2010 13:30

Subscriber name

Menu      Connect

Display screen in the standby mode (all types of phone).

Talking to:

Name
            1044
1:22

Options       Hold

Display screen during a call (all types of phone).

Caller's name – the name of a subscriber assigned in PBX or the name of an entry in the personal or public directory;

1044 – an example number presented by the subscriber or extension number.

1:22 – Call time.

Menu and Save – Current context menu function dedicated to the key.

Trade ACD 13:24 
Connections  2/10
Wait time       1
Exp. time     0/4
Lost %        0/0
Agents       1/17
Menu         Book

Preview of an ACD group status:

Comment of the group – max. 10 characters

Calls – the number of calls in queue/calls being processed by the speaking agents

Waiting time - actual waiting time of a call that has been the longest in the queue

Estimated time - estimated waiting time calculated on the basis of the average time of call including the number of waiting calls and the number of active agents/declared waiting time that defines the queue overflow

Missed % - the number of calls lost due to the originator's cancellation given as a percentage/number of rejected calls due to the queue overflow during last 15 minutes given as a percentage

Agents – the number of available agents/total number of agents

Console

1. Programmable keys

2. Output socket to second console

3. Input socket to phone

Connecting CTS-202 phones up to the PBX

Physical connection of CTS-202 phones with the PBX

The regularity of CTS-202.CL and CTS-202.BT phone operations depends on the distance between the PBX and the phone, the number of connected consoles as well as on the quality of the wiring system inside the building.

1		Plug the handset cord into the handset socket.
2		Connect the handset free plug with the socket marked with the following symbol on the telephone body: . Then connect: phone cable (for CTS-202.CL or CTS-202.BT) Ethernet cable (for CTS-202.IP and CTS-203.IP-POE) the socket marked LINE in the telephone In the case of CTS-202.IP system phones, connect the power pack to the socket marked as 36V/0,1A. In the case of CTS-203.IP-PoE system phones, connect the power pack to the socket marked as POWER In the case of CTS-202.BT phones connect to the socket marked as POWER. In both cases connect the end of the cable with the power pack housing to 230V power socket. IMPORTANT! CTS-202.IP and CTS-203.IP-POE system phones can be also powered by network devices with the Power over Ethernet function. There is no need to use a power pack in such a case.
4		In the case of CTS-202.CL and CTS-202.BT system phones, connect the other end of the phone line cord with the socket of the telecom service provider. In the case of CTS-202.IP and CTS-203.IP-POE system phones, connect the other end of the Ethernet cable to the computer network socket. Important! Before you plug in the phone contact your network administrator to make sure whether or not the socket complies with your system telephone model. The products must be connected with dedicated sockets only.
6		Regular phone operations: PBX icon on the display and acoustic signal in the user's handset.

See below several useful hints about the proper installation of CTS-202.CL and CTS-202.BT telephones:

Always connect the phone up by the phone cord or computer cable whose cross section must not be smaller than 0.5 mm²..

Observe the pair compatibility condition (cord/cable).

Do not connect the phone and other facilities (such as e.g. ISDN lines, other analogue phones) by means of a single shared phone cord.

We suggest maintaining the phone-to-PBX distances specified below:
- Up to 200 m: in the case of phones that need no power supply; this distance ensures regular phone operations;
- More than 200 m: the phone will demonstrate some irregularities if you fail to use additional power supply unit, and
- More than 400 m: a power supply unit will be required to ensure regular phone operation.

REMEMBER!

For the CTS-202.CL, CTS-202.BT and CTS-203.IP-POE the power pack is not included as standard but is available as an option. In the case of an extended PBX-to-phone distance and the poor quality of cables you may have trouble with regular operation of CTS-202.CL, CTS-202.BT and CTS-203.IP-POE system phones. A solution to this problem is a power pack.

CTS-202.IP and CTS-203.IP-POE phone configuration for integration with a PBX

Configuration of phones for work in the company LAN

IMPORTANT! CTS-202.IP telephones will work only with pre-programmed PBXs. The admin must set the PBX parameters and program the keys, subject to the individual requirements of the customer. A phone is authorized in the PBX by entering its MAC address. This number is assigned individually to each phone and can be found on the label placed on the bottom of phone cover. It can also be viewed in the phone menu (VoIP - status).

Example 1 – a DHCP server operates in the local area network; network settings are defined automatically in the device.

CTS-202.IP phone is by default configured for operation in local area network and for integration with a DHCP server. The phone will automatically search for the PBX and connect with it after connecting to the network and power. The phone is ready to make calls after the connection is made.

Example 2 – a DHCP server is not used in the local area network, network settings are defined manually in the device.

You must perform the initial configuration before connecting the CTS-202.IP phone to a LAN. To do that, connect the phone to the 230V mains using the power pack. After initializing a phone connected only to the mains, only one menu is available – VoIP.

VoIP(1)
	Network settings (1)
	VoIP server (2)
	Status (3)

Using the context keys and , select Network settings from the menu VoIP.

Network settings – this menu enables entering phone settings for the network it will be used in. The procedure is:

cancel downloading settings from a DHCP server,
enter the phone's IP address,
enter the subnet mask,
enter the default gateway address,
enter the DNS server address.

The phone will display the final question Set? Answer Yes. The phone will restart and perform initialisation. If no VoIP server address has been entered before, you will be informed that there is no connection with the PBX.

To set the IP address of a VoIP server, use the left context key to select VoIP Menu. Press to scroll the menu list for the VoIP Server option and click Select to go to a submenu and enter the address.

If the CTS-202.IP phone is connected to the same local area network with the PBX, then the VoIP (PBX) server address can be acquired automatically and it is not required to enter it manually. Open the VoIPmenu and then VoIP server menu and use the left context key to select the option Auto.

The IP Address and the name of VoIP server are supplied by the local area network administrator or PBX admin.

Status:
DHCP On
IP Number:
192.168.0.100
Subnet Mask:
255.255.255.0
Next           OK

Status – enables viewing the current VoIP settings of the phone

After connecting the phone to the local network and establishing a PBX connection, the VoIP menu is available as item 6 and has the following structure. Additional submenu appears – Codec.

VoIP(6)
	Network settings (1)
	VoIP server (2)
	Codec (3)
	Status (4)

Codec – this menu enables selecting the audio codec to be used by the phone for establishing calls. The selection of an audio codec affects the size of band that will be required for establishing the call. The available options:

G.711 – broader band,
GSM – smaller band,
Auto – a codec will be selected automatically depending on whether the phone is used in the same local area network with the CCT-1668, MAC-6400 or CXS-0424 PBX that the phone works with. If the network is the same – G.711 codec will be used and GSM codec will be used outside the network.

Configuration of phones for work in a WAN (Internet)

NOTE1! CTS-202.IP or CTS-203.IP-POE system phones will work only with pre-programmed PBX. The administrator must set the PBX parameters and program the keys, subject to the individual requirements of the customer. A phone is authorized in the PBX by entering its MAC address. This number is assigned individually to each phone and can be found on the label placed at the bottom of the phone's cover. It can also be viewed in the phone menu (VoIP - status).

NOTE2! The phone uses port 5522 for operation.

You must perform initial configuration before connecting the CTS-202.IP phone to WAN (Internet). To do that, connect the phone to 230V mains using the power pack. Only one menu is available in the phone connected only to the mains – VoIP.

VoIP(1)
	Network settings (1)
	VoIP server (2)
	Status (3)

To enter the settings, use the left context key Menu to select VoIP menu. Press Select , to enter Network settings. You can scroll the menu using the key.

Network settings – this menu enables entering phone settings for the network it will be used in. First decide if the settings will be downloaded from a DHCP server. If not, enter the following items in sequence:

phone's IP address,
Subnet mask,
default gateway address,
DNS server address.

VoIP server – enter the IP address of the VoIP server (or name) in this menu, i.e. the address of CCT-1668, MAC-6400 or CXS-0424-type PBX.

Status – enables viewing the current VoIP settings of the phone. Also shows the phone's MAC address.

After connecting the phone to the WAN (the Internet) and establishing a PBX connection, the VoIP menu is available as item 6 and has the following structure. Additional submenu appears – Codec.

VoIP(5)
	Network settings (1)
	VoIP server (2)
	Codec (3)
	Status (4)

Codec – this menu enables selecting the audio codec to be used by the phone for making calls. The selection of an audio codec affects the size of band that will be required for making the call. The available options:

G.711 – broader band,
GSM – smaller band,
Auto – a codec will be selected automatically depending on whether the phone is used in the same local area network with the CCT-1668, MAC-6400 or CXS-0424 PBX that the phone cooperates with. If the network is the same – the G.711 codec will be used and GSM codec will be used outside the network.

Error messages and troubleshooting when connecting the CTS-202.IP phone to a PBX

Message text	What to do
Set the parameters of VoIP server	Enter the valid IP address and the VoIP server (PBX) name.
Set the LAN parameters	Switch on downloading the phone's network settings from a DHCP server or enter them manually.
Check network cable	Missing network connection. Check network cable.
PBX not found	The phone has automatic PBX search enabled but the PBX was not found in the network the phone is in. Enter the PBX (VoIP server) IP address and check the phone configuration.
No answer from DNS server	The PBX name was entered but connecting the DNS server was unsuccessful.
No answer from VoIP server	Cannot connect with the PBX. The PBX settings, PBX IP address might have been configured incorrectly or the PBX is switched off.
No answer from DHCP server	The DHCP server was not found in the local area network. Contact the network admin.
Connection established, waiting for authorization	Your phone has been configured correctly and connected to the PBX. You do not have the privileges assigned to use the phone in a PBX. Contact the PBX admin.
Wrong VoIP server name	The entered PBX name is incorrect. The PBX name was not found on the DNS server.

Connecting the CTS-232 console

Warning! Disconnect the phone from the line and power pack before connecting the console. Connecting the console to a powered phone might damage the phone

Screw the connecting element to the console and the telephone using the attached fixing screws.

Io cts-202 połączenie telefonu z konsolą.png

Connect the plug of the connecting cable to the console's IN socket and to the phone's CONSOLE socket

     Key (F16)
       Free


Change        Back

Press any key to check the console's operation. The number assigned to the key should be shown on the display.

Warning! Disconnect the phone from the line and power pack before connecting the console. Connecting the console to a powered phone might damage the phone

Hooking up headphones and an external microphone

The phone enables connecting headphones or standard headphones with a microphone used with computers.

Connect the headset plug to the socket marked with the following symbol on the telephone: .
Connect the external microphone cord plug to the socket marked with the following symbol on the phone: .

Important! Microphone and headphone earthing points must be separated.

Remember! When headphones are connected to the CTS-202.CL and CTS-202.BT phones, the system automatically switches to the headphones support mode which is signalled by the letter H shown on the display. In CTS-202.IP phones the headphones must be enabled in the phone menu. The Switching the headphones on/off function can be assigned to a programmable key.

Connecting the CTS-202.IP phone to the external call recording system

The CTS-202. phones are designed to support an external call recording system. Use the AUDIO OUT (RJ-11) to connect the phone with a recording device:

No. of terminal	Meaning
1	not connected
2	STERa controlling the recorder
3	VOICEa analogue signal from the phone
4	VOICEb analogue signal from the phone
5	STERb controlling the recorder
6	not connected

The analogue signal from the telephone is supplied continuously on the central part of the AUDIO OUT – VOICEa, VOICEb socket.

The STERa, STERb pair is used for starting the recording. The “connection” status (resistance approx. 35Ω) is present from the moment of picking up the handset (switching on the 'Hands Free' system) to hanging up the handset (switching off the 'Hands Free' mode).

The polarization of the sound signal and control signal does not matter.

The parameters of the control output (AUDIO OUT):

max. activation current:	100 mA	continuous
max. applied voltage:	200 V	peak
cut-off current:	<1 mA	for 200 V
output capacity:	25 pF	for signal 50 V; f=1 MHz

WARNING: If you are using TelefonCTI the AUDIO OUT socket in the CTS-202.IP system phone is used for connecting the phone directly with line or microphone input on the computer's sound card.

Phone Settings

Ringing tone	You may choose from among five ringer signals.
Ringing Volume	This function allows either selecting from among seven ringer volume levels (incoming call signals) or switching off the ringer.
Contrast	You may configure the optimum visibility on the LCD display.
Language	The phone enables displaying messages in different languages. The Polish language is the default setting.
Auto answer	The phone ensures automatic receipt of incoming calls: it will switch on the sonic circuit of either the headphone or 'Hands Free' system. You need not be involved. The call will be disconnected after 5 seconds from the moment the call originator has hung up the phone.
Auto dial	Automatic number dialling: press (for one second) and release the programmable key that is dedicated to an extension number or directory numbers. You need not pick up the handset.
Amplification	Sp-ph power adjustment of 'Hands Free' or headphone (if active) loudspeaker volume. Handset power adjustment of the handset loudspeaker volume.
Own number	Presentation of the number that has been assigned to your phone at the PBX level.
Outgoing digit	You can program a flag digit that should be dialled when you make an outgoing call (usually '0'). This setting is required for correctly redialling the received and missed calls as well as for dialling directory phone numbers.
Headphones	This feature allows switching on/off the headphones. If the headphones are ON, press the SPK ON button to hear the acoustic signals in the headphones instead of the 'Hands Free' speakerphone.
Telephone name	Using this option you can enter a phone name (e.g. secretary) which will be displayed on the standby screen.
Factory settings	This feature will delete all your current settings. You must not forget that it will also delete any and all numbers saved to your personal directory and to dedicated keys.
Program version	You can view the phone firmware release number.

Phone Operations

Phone Menu (navigation through the phone menu)

To navigate via the phone menu, use the keys located in the top part of the keypad under the display. The functions are saved to every key.

The system will present them on the display and change descriptions in real time, depending on the menu item.

	The main context-related key functions are: Menu Select Change Save The current key function is displayed on the left side above the key.
	The main context-related key functions are: Directory Back Exit The current key function is displayed on the right side above the key.
	* Scrolling up the menu. If you press down this button in the standby mode: once, you will enter your personal directory, twice - you will enter the public directory ^[1]
	Scrolling down the menu. If you press down this key in the standby mode, you will enter the list of extension numbers.

Quick Return to the Main Screen

You may leave any menu item at once and immediately return to the main screen (for instance, if you want to view the presentation of an incoming call number). To do so, press SPK OFF.

Function Buttons

The phone is equipped with function buttons designed for support manufacturer-defined programmable features.

	Flash	This button supports a selection of PBX services or dialling another subscriber during an active call. If you press this button in the standby mode, you will enter the Menu >> Services.
	Redial	If you press this button in the standby mode: once, the system will display the list of the last dialled numbers; twice, the system will display the list of received calls, and three times, the system will display the list of missed calls.
	SPK ON	This button switches on the 'Hands Free' mode. You will be able to receive a call when the ringer is on. You will be able to initiate the call in the case of "cold" dialling (handset on the cradle).
	SPK OFF	This button switches off the 'Hands Free' mode or disconnects the call if the handset is picked up. It will cancel the call when the ringer is on. It will immediately exit the phone menu if you stay in any menu item. It will delete all the missed calls (no need to view the details) if the phone saves such calls.
	Microphone OFF	This button will switch off the handset microphone or the speakerphone in 'Hands Free' mode ('Hands Free' mode or external loudspeaker). ^[2]. If you press it again, the system will switch on the microphone. If an ACD group is present in the PBX, this key will display the view of this ACD group status. The feature depends on the specific configuration of the CTS telephone display status in the ConfigMAN application; the service should be programmed by the service team during installation of the PBX. The system displays the number of parameters such as: number of waiting calls; number of active calls; call waiting time; average call time; number of available agents.
	Control Button	In the standby mode and for the period of ringing, this button will decrease the ringing volume. For the period of call setting and calling the button will decrease the calling volume of the handset, 'Hands Free' or active headphone systems. To adjust the options in Menu >> Settings >> Volume >> Hands Free Loudspeaker / Speakerphone.
	Control Button	In the standby mode and for the period of ringing, this button will increase the ringing volume. For the period of call setting and calling the button will increase the calling volume of the handset, 'Hands Free' or active headphone systems. To adjust the options in Menu >> Settings >> Volume >> Hands Free Loudspeaker / Speakerphone.

Menu Structure

Call register (1)
	Missed calls(1)
	Received calls (2)
	Dialed numbers (3)
	Erase last call (4)
	Last call time (5)
	Last call cost (6)
Program keys (2)
	Press a key
	Set default
Services (3)
	Call forward. (1)
	Don't disturb (2)
	Urgent call (3)
	Phone lock(4)
	Temporarily CLIR (5)
	Park (6)
	3PTY (7)
	Fixed account (8)
	Urgent ringing (9)
	Call intercept. (10)
	Private call (11)
	Working mode (12)
	MCID (13)
	Voicemail (14)
	Conference (15)
	MobilePhone (16)

Settings (4)
	Ringing tone (1)
	Ringing volume (2)
	Contrast (3)
	Language (4)
	Auto answer (5)
	Auto dial (6)
	Amplification (7)
	Own number (8)
	Outgoing digit (9)
	Headphones (10)
	Telephone name (11)
	Factory settings (12)
	Program version (13)
Bluetooth (5) *
	Switch BT on/off (1)
	Register headphone (2)
	Status(3)

VoIP (5)**
	Network settings (1)
	VoIP server (2)
	Codec (3)
	Status (4)

* - this menu is available only in CTS-202.BT phones

** - this menu is available only in CTS-202.IP phones

Quick Navigation via Menu

You can quickly go to a selected menu item using a special shortcut.

1	Press Menu.

2	Type the code of the menu item you want to select: for instance, if you want to open the Settings >> Own number menu, select 4 and next, 8.

Receiving and finishing a call

1	The incoming call is announced by the ringer, flashing LED strip, and display of the number or subscriber name on the screen.

2	If you want to refuse a call, press SPK OFF or the left context key Options, and then select Reject. In this case the call will be saved to the Received Calls category (see section 3.3).

3	If you wish to decrease the volume of the incoming call ringer, press the Mute button. Once the call originator hangs up the handset, the call will also be saved to the Received Callscategory.

3	If you wish to receive the call, pick up the handset or press the SPK ON button to go to the 'Hands Free' mode.

4	Having set the call, start talking.

5	If you wish to terminate the call, hang up the handset or press the SPK OFF button.

Dialling Numbers on the Phone Keypad

Hot Dialling

1	Pick up the handset or press the SPK ON button.
2	Dial the number you wish to call.
3	Having set the call, start talking.
4	If you wish to terminate the call, hang up the handset or press the SPK OFF button.

Once you pick up the handset, the phone leaves you 15 seconds for dialling the number (from the directory or keypad). After 15 seconds the PBX will play the unavailable signal.

“Cold” Dialling

1	Dial the number you wish to call.
2	Pick up the handset or press the SPK ON button.
3	Having set the call, start talking.
4	If you wish to terminate the call, hang up the handset or press the SPK OFF button.

Dialling from the Lists

Quick Dialling of the Last Dialled Number

1	Press the REDIAL button. The phone will display the last dialled number which will be the first item on the last-dialled numbers list; you can browse the list using the / ) keys.
2	Pick up the handset or press the SPK ON button.
3	Having set the call, start talking.
4	If you wish to terminate the call, hang up the handset or press the SPK OFF button.

Dialling Extension Numbers from the Subscriber List

1	The phone must be set in the standby mode. Press (down arrow key).
2	Type in the initial letters of the entry. The system will go to the beginning of the group with these initial letters.
3	Scroll the subscriber list up or down until you find your entry.
4	Pick up the handset or press the SPK ON button.

Presentation of the Extension Number Status

If you select a single subscriber or subscriber group from the list of PBX extension numbers, the system will display the busy status on the screen. In the case of a group, the 'busy' status will be displayed if all the phones in this group are busy and the waiting queue is full.

The subscriber list will contain no subscribers without any comments. Select the left context key Pr. key (Program key) when browsing the list of subscribers and the system will go to the option of assignment of a specific subscriber to the quick dial key.

---Extension numbers---
Subscriber name
                  1044
Subscriber       (Free)

Program           Back

Call History (Call Register)

The call register is a cache record of the last calls initiated from a specific phone.

Such calls are saved to the categories specified below:

Missed calls;
Received calls, and
Dialled numbers.

If you want to call a number that has been saved to the call history:

1	Select Menu >> Call Register >> Missed, Received Calls or Dialled Numbers.
2	Dial the number you wish to call.
3	Pick up the handset or press the SPK ON button.

Similar functionality is available by pressing the redial key and then up/down key Pressing "Redial" several times toggles specific call lists, i.e.:

First press displays the last-dialled numbers list.
Second press displays the list of received calls.
Third press displays the list of missed calls.

Use of Speed Access Keys

The quick dial keys are programmable backlit keys grouped in a column on the right of the CTS-202.CL, CTS-202., CTS-202.IP system phones and on the additional consoles dedicated for these phones.

The term 'programmable' means you can dedicate each of these keys to the parameters specified below:

Extension number (subscriber, account, or group),
Entry shortcut (personal or public directory),
Service,
Function, and
Line (trunk status signal or trunk group status signalling): this parameter may be programmed by the PBX administrator only.

If the key is not programmed, its LED will remain OFF. If you press this key for a short period of time, the system will display a message reading that no feature has been assigned to this key.

Key       (F8)
   Free
 
Change    Back

The following sections will show you how to program and use the quick dial keys as well as how to interpret their LED signalling code. We will use either the terms 'key' or 'button'. Where you find a command "press and hold a key/button”, it will mean you have to press a key and hold it for about three seconds until a specific feature becomes active.

Speed Access Key Programming

1		Select and press the quick dial key on the phone or console.
2	Change	Press the Change key.
3	or	Select the type of function to be programmed for the key: Extension number (subscriber, account, or groups), Entry shortcut (personal or public directory), Service, Function and press the Select context key. After selecting the type specify the extension number, shortcut, service or function you want to assign to the key.
4	Save	Confirm the selected entry.

You can do the same from the phone menu: select Menu / Keys / Select Key.

Assignment of translation or the trunk quick selection function to a quick dial key is allowed to the PBX administrator only.

Speed access Keys: Subscribers and accounts

Interpretation of the LED Colour Code.

Speed access keys may be dedicated to specific extension numbers or subscriber accounts. Their LEDs will let you know the status of particular subscribers or accounts by means of a special colour code as follows:

OFF: the subscriber/account is available,
Continuous light: the subscriber/account is busy at this time,
Even flashing: the subscriber/account is being called, and
Odd flashing at irregular intervals: nobody calls this account or the subscriber has activated the DND service.

IMPORTANT! In the case of subscriber accounts, the LED signalling code will apply to the key dedicated to the account and to the subscriber whose phone is used for calling the account.

Using the Keys.

Press and release the preset subscriber/account key. The system will display information on this subscriber/account ^[3].
Press and hold the preset subscriber/account key. The system will call up this subscriber/account provided it is free. If the caller activates the function Urgent Ringing, the target phone will answer by means of a special ringing (analogue telephones) or the call will be immediately forwarded to the loudspeaker (if the subscriber has a CTS system phone).
Press and hold the preset subscriber/account key. If this subscriber/account is being called, your phone will intercept the call ^[4].

Speed Acces Keys: Groups

Interpretation of the LED Colour Code.

Speed access keys may also be dedicated to specific groups. Their LEDs will let you know the status of particular groups:

OFF: nobody calls this group and the system has not achieved the maximum capacity of this group;
Continuous light: the system has achieved the maximum capacity of this group,
Even flashing: someone is queuing and waiting for the call.

Using the Keys.

Press and release the preset group key. The system will display information on this group, especially data such as: the number of queuing group agents/number of busy group agents / total capacity of the group. Press and release again the same key. The system will present the next persons from the group who are waiting for setting up a call to this group, if any. If the queue is empty, you will be able to call the group: press and release the key and pick up the handset. If the queue is not empty, you will be able to intercept the call of anyone from the waiting list: pick up the handset once you see the presentation of that agent on the display.
Press and hold the key. The system will call it up if the queue is empty. If the queue is not empty, you will not be able to call the group even if you press and hold the key. Instead, pick up the handset and dial the number or press the group key.

IMPORTANT! In the case of a conference group in the standby mode or in the call setup mode, the system will not present information on the group even if you press the key dedicated to this conference group; neither will it view or intercept the calls from this conference group.

Speed Access Keys: Phone Book Entries and Services

Interpretation of the LED Colour Code.

Speed Access keys may be dedicated to phone book entries or services (such as e.g. DND, re-routing, etc.). If you dedicate a speed access key to a phone book entry, the LED will be always OFF. If you dedicate a speed access key to a service (except "Voice Mail"), its LED will let you know the status of this service:

OFF: the service is not available, and
Continuous light: the service is available.

Using the Keys.

Press and release the preset service key. The system will activate the service and display a confirmation message. Press and release this key again. The system will switch off the service.
Press and release the preset phone book entry key. The system will display the preset phone book entry.
Press and hold the preset phone book entry key. The system will start setting up the call.

Interpretation of the LED Colour Code for Individual / Group Voice Mail.

If you dedicate a key to a preset the "Voice Mail" service or to an extension number of a public voice mailbox, its LED will let you know the status of this service:

OFF: no messages (subscriber / public mailbox is empty);
Slow flashing (1 sec. light/1 sec. break): new messages (the records have not been played);
Continuous light: the records have been played, and
Quick flashing (0.5 sec. light/0.5 sec. break): subscriber/public mailbox is full.

Using the Preset Individual / Group Voice Mail Key. Press down and release the preset key.

Short press of the key will display the mail directory number (similar to the preset subscriber key) and information on the number of messages [number of new (not played) messages/number of all messages]^[5].
Press and hold the "Voice Mail" service preset key. The system will activate this service and display the confirmation message. Press and hold this key again. The system will switch off this service.
Press and hold the mailbox extension number preset key. The system will set up the call to the group voice mail.

Speed Access Keys: Functions

You may dedicate speed access keys to the features specified below:

Personal phone book: access to the entries saved to the personal phone book (shortcut to the first option of the Book menu);
Public phone book: access to the entries saved to the public directory (shortcut to the second option of the Book menu);
Search - search for names in the personal and public phone books (shortcut to the third option of the Books) menu);
Headphone: headphone ON/OFF (or else, select Menu >> Settings >> Headphone >> ON/OFF),
Auto answer - switching on/off the [#Auto answer Auto answer] function (or else select Menu >> Settings>> Auto answer >> Yes/No).

Interpretation of the LED Colour Code.

If you dedicate the key to Functions No. 1÷3, the LED will be always OFF.

If you dedicate the key to Function No. 4, the LED will let you know the status:

OFF: the headphone is OFF, and
Continuous light: the headphones are ON (and additionally, letter H is shown on the display).

If you dedicate the key to Function No. 5, the LED will let you know the status:

OFF: the automatic call receipt is OFF, and
Continuous light – the automatic call receipt is ON (and additionally, letter A is shown on the display).

Using the Keys.

Press and release the preset Function 1÷3 key. The system will display a corresponding Book menu option.

Using the keys Up or Down search the required item in the phone book. The record can also be searched by entering the name using the numerical keyboard. Pick up the handset or press the SPK ON button to dial the currently selected number from the phone book.

Press and release the preset Function 4 or 5. The system will switch on this function and show the corresponding confirmation letter on the phone display. Press and release this key again. The system will switch off this function.

Speed Access Keys: Lines

The speed access keys may be dedicated to individual external lines that are connected with the PBX. The term "lines" means either individual trunks or trunk groups.

IMPORTANT! Speed access keys may be dedicated to the lines only by the admin at the PBX level. This procedure is not feasible at the phone level.

Interpretation of the LED Colour Code.

The preset line key LEDs will let you know the status of individual lines:

OFF: the line is free;
Continuous light: the line is busy;
even flashing quick (0.5 sec /0.5 sec) – the line is damaged, and
even flashing slow (1 sec /1 sec) – the line is being called.

Using the Keys.

Press and release the preset line key. The system will display information on this line, especially data on the line name and busy status.
Press and hold the preset line key. The system will book the line in order to set up the call by means of this line. To make this call, pick up the handset or press down the SPK ON button and dial the number you want to contact.
If you pick up the handset when you view the status of the line you are calling, the system will intercept the call.

Speed access Keys: Benefits

Viewing and changing the Dedicated Keys

If you wish to view the assignment of a programmable key, set up the standby mode, press down the Menu, and then, press your programmable key. The system will display information on this key. Now you can change the assignment: press the left Change context key.

Call Interception

If the key is dedicated to a subscriber number, you will be able to intercept his or her calls subject to relevant authorisation. If this subscriber is being called, just press and hold the key for about 3 seconds; the system will intercept the call and forward it to your phone.

If the key is dedicated to the "Intercept ringing" service, the system will intercept the call from any phone belonging to the same PickUP group once you press and release this key.

Call Transfer without Call Answering

You need not answer the call. Instead, you may forward it to another subscriber or to an individual/group voice mail. Just press and hold the key dedicated to a subscriber or voice mail service/group voice mailbox extension number during an incoming call.

IMPORTANT!

This option will not be available if the admin sets limits on a subscriber at the PBX level.

A connection can also be transferred to the selected phone or to a group from the subscriber directory. You can do this in two ways:

First method:

1	If you want to forward an incoming call without answering it, press (down arrow - go to Subscriber List).
2	Select the number to which you want to forward the call (you may use the quick dial keys for searching the Subscriber List).
3	Press the Transfer context key.

Second method:

1	If you want to forward an incoming call without answering it, press the Options context key.
2	Select the Forward option.
3	Enter the number to which you want to forward the call or press the key and look for the subscriber name.
4	Press the Transfer context key.

Urgent Call

If a key is dedicated to an extension number, press and hold this key for 3 seconds in order to call this number using the Urgent Call service.

IMPORTANT!

The 'Urgent Call' service is available subject to specific privileges of the subscriber. In the absence of such privileges, the subscriber who wants to use this service makes the call while the recipient hears a standard tone.

See another section of this text for another method of calling the 'Urgent Call' service.

List of Programmable Keys

The Keys menu allows viewing the status of the phone’s programmable keys.

1	After entering the Keys menu, press the List key.
2	Scroll the list up and down using the Up/Down arrow keys. The system will backlight the key whose status is being viewed.
3	If you press the Change key, the system will open the key programming menu.

Phone books

The CTS telephones support three kinds of phone books:

Personal phone book: the entries to this phone book are available with this phone only;
Public phone book: the entries to this phone book are available to all the PBX users, and
Subscriber list: list of all the PBX extension numbers.

Only the PBX admin is allowed to update the subscriber list. Phone books are saved to the PBX and will not be lost in the case of phone replacement or failure.

Search for Internal numbers in Subscriber list

1	Press Arrow key down key.

2	Enter part of the name you are looking for or select desired subscribers group.

3	Using the UP and DOWN arrow keys search for the entry among the selected entries.

After displaying searched subscriber, user can call it by picking the handset or assigning the contact to BLF button.

Search for Entries to Phone book (Personal and Public)

1	Press the *Book* context key.
2	Select a personal or public phone book.
3	Select the Search option.
4	Enter part of the name you are looking for and then press Search context key.

Entry to the phone book

Adding a New Entry to the Directory

1	Press the Book key.
2	Select the phone book where you want to add a new entry (Personal book or Public book).
3	Press the Options key and then select Add name^[6].
4	Enter the name you wish to assign to the new entry.
5	Go to assignment of the number.
6	Enter the number you wish to save to the phone book.
7	Confirm the entry.

Saving Numbers to the Phone book during the Call

You can add the incoming call number to the phone book during the call provided the caller has presented this number.

1	Press the Options key.
2	Select the Directory option.
3	Select the Add to personal or Add to public option
4	Enter the name you wish to assign to the number and press the Numberkey.
5	Confirm the entry: press the Save key.

Entry from Call History

1	Open the Call Register menu.
2	Search for your specific call in the call history.
3	Once you find this entry, press the Options key.
4	Select the Add to personal or Add to public option
5	Enter the name and confirm the entry: press the Save key.

Entry Processing

How to Edit Entries

You will be able to edit entries in the public phone book if you have the applicable privileges. You need no specific privileges to edit your own entries in the personal phone book.

1	In the standby mode, open the Book menu.
2	Select the directory where you want to edit the entries.
3	Search for the entry you want to edit.
4	Press the *Options* key and select Edit. You can edit descriptions or numbers.
5	Confirm changes: press the Save key.

How to Copy Entries (from and to Phone books)

You will be able to copy entries from and to the personal and public phone book provided you have acquired the applicable privileges to copy and save entries to the public phone book.

1	In the standby mode, open the Book menu.
2	Select the phone book from where you want to copy an entry. Once you confirm your selection, the system will start searching for the entries to this phone book.
3	Find the entry you want to copy.
4	Press the *Options* key and select Copy. Confirm your entry.

How to Move Entries (from and to Phone books)

You will be able to transfer the entries from and to personal and public phone book provided you have acquired the applicable privileges to save entries to the public phone book.

1	In the standby mode, press the Book key.
2	Select the phone book from where you want to transfer an entry. Once you confirm your selection, the system will start searching for the entries to this phone book.
3	Find the entry you want to transfer.
4	Press the *Options* key and select Move. Confirm your entry.

How to Delete Entries from Phone book

Only a subscriber who has acquired the applicable privileges will be able to delete entries from the public phone book.

1	Press the Book key. Select the Search option.
2	Enter part of the name you want to delete.
3	If the entry displayed on the screen is not the desired one but only includes the desired phrase, then you can go to the desired element using the menu scrolling keys (up/down).
4	Open the Options menu. Select Erase. Confirm the entry erasing operation.

How to Dedicate Speed Access Keys

If you use an entry repeatedly (you often dial an outgoing number that is saved to one of the phone books), you will find it useful to save this number to one of the speed access keys. Using a key programmed with this method is described in above.

1	In the standby mode, press the Bookkey.
2	Search for the phone book from where you wish to select the entry and assign it to a speed access key. Once you confirm your selection, the system will start searching for the entries to this phone book.
3	Search for the entry you want to assign to the key.
4	Press the *Options* key and select Assign Key.
5	Press the key you want to dedicate to this entry.
6	Confirm your selection: press the Save key.

Services

Each of the services that are available from the PBX may be directly selected on your phone. Just pick up the handset and use the keypad.

See the Slican CCT-1668.S, L, EU, or MAC-6400 and CXS-0424 PBX Operations Manuals for a description of all the services and methods of selection. From this manual, you will learn how to select the services directly from your phone menu.

You can smooth this process by dedicating specific services to the programmable keys of your phone.

Call Transfer

1	Your current call may be transfered to any subscriber registered with the PBX or an external caller provided you have acquired the applicable privileges from the PBX admin.

2	To forward a call, press FLASH.

3	Dial the number to which you want to forward the call.

4	If you forward a call with announcement, wait until your selected subscriber answers the call. If you refrain from call announcement, immediately hang up the handset.
	IMPORTANT! Press the FLASH button twice to come back to the number that awaits the transfer. Repeat the steps of the present procedure from para. 2 above in order to continue searching for the number to which you want to forward further the call.

5	Once you hang up the handset, the PABX will set up the call between the subscribers.

DND Service (Do Not Disturb)

The "Do Not Disturb" service locks the incoming calls on your phone. The caller will receive the message: "Subscriber unavailable now; please call again later" or your own message. The system telephone will display the following message: "Do Not Disturb".

The "Do Not Disturb" function has different effects depending on the selected number type:

If the caller selects a group number, the subscriber who has activated the DND service and who belongs to this group will be treated as a busy subscriber.
If the caller selects a direct number with active DND service, the caller will receive the message: "Subscriber unavailable now; please call again later."

IMPORTANT!/ If the DND service is active, you will not be able to re-route any calls to this number.

1	Go to Menu >> Service >> Do not disturb >> ON/OFF. Confirm your option pressing down the Next key.
2	Exit the Menu, for instance, press the SPK OFF button.
3	The system will display Do not disturb message confirming that the service is active.

IMPORTANT! If you dial a number with an active DND service, your system telephone will display the "Do Not Disturb" message.

Park

First method:

1	Having set a call with a number or having answered an incoming call, press the Options key and select Menu >> Services >> Park.
2	Wait for the message: "Service Accepted", hang up the handset or press the FLASH button to dial the number you want to contact, e.g. to talk about the parking caller. The call will be parked for 3 minutes and the subscriber on the hold will hear a musical signal.
3	To return to a parked call, go again to the Menu >> Services >> Park.
4	Wait for the call that is announced on the screen by the Return call... message.

Second method:

1	Having set a call with a number or having answered an incoming call, press the Park key.
2	Wait for the message: "Service Accepted", hang up the handset or press the FLASH button to dial the number you want to contact, e.g. to talk about the parking caller. The call will be parked for 3 minutes and the subscriber on the hold will hear a musical signal.
3	To return to a parked call, press the Unpark key.
4	Wait for the call that is announced on the screen by the Return call... message.

Phone Locking

The "Phone Locking" function means that your phone has got the lowest level rights. You will be allowed to call extension or emergency numbers only (subject to the PABX-defined 'A' category). Using a locked phone you can call temporary or fixed accounts. If this function is active, you will not be able to access the phone menu, system keys, directories, or subscriber lists. The "Phone Locking" service will be valid until cancellation.

The phone may also be locked at the PABX administrator level. You cannot cancel this lock.

1	Go to Menu >> Services >> Phone locking.

2	Switch this service on or off. Type a four-digit lock code, e.g. 6565 (the first code is assigned by the service team and you should change it using the #55 service).

3	Confirm your entry. Exit Menu.

4	The system will display the LOCK message confirming that the service is active.

5	To cancel the lock, press the Unlock key and type the lock code.

Fixed Account

The "Fixed Account" feature recalls the privileges of another phone or virtual subscriber to your phone. If the account is recalled on a phone itself, the system will cancel it on other phones, if applicable. A fixed account may also be called up on a locked phone.

1	Select Menu >> Services >> Fixed account. Switch the service on or off.
2	Type the account number.IMPORTANT! By pressing the key, you will be able to access the subscriber list and select the account number using the up and down arrow keys or by searching for it based on the first few letters of its name.
3	Confirm your entry.
4	Enter a four-digit PIN account code (the code is individually assigned by the service team; you can change it using the #55 service). Confirm your entry.
5	Exit Menu. The system will display account message confirming that the service is active.

Urgent Ringing

If you call a subscriber using this service, the system will automatically open the interphone mode on the target CTS phone or generate a specific signal on the target analogue phone.

IMPORTANT! For another method of calling the 'Urgent Ringing' service - see in another part of instruction.

1	Select Menu >> Services >> Urgent ringing.

2	Exit Menu. The system will display the URGENT RINGING message confirming that the service is active.

3	This service is available only for the number you dial immediately after selection of the URGENT CALL option.

Call forwarding

The Call Forwarding function is a PABX service that consists in re-routing of the incoming calls to another phone or account. The service is active until cancellation.

1	Select Menu >> Services >> Call forwarding.
2	Switch the call forwarding option on or off.
3	Enter the number to which you want to forward the call, e.g. 123. IMPORTANT! You can also use the arrow keys to select the type of phone book from which you want to select a target number for call forwarding. Select the phone book and look for the number using the up and down arrow keys or typing the first few letters of the subscriber’s name.
4	Confirm and select the type of call forwarding: All calls Incoming direct calls Extension numbers Incoming calls with announcement Calls from group
5	Confirm your selection and select the forwarding criteria: Unconditional While busy When no answer While DND
6	Confirm your selection and exit Menu.
7	The system will display call forwarding and letter F^[6] on the display.

IMPORTANT! In addition, if the phone rings to group instead of individual subscriber, only "Calls from group" and "Unconditional" forwarding options will be active.

Malicious Calls (MCID)

This service allows recording a call as a malicious call on the master PABX and marking it as a malicious incident in the PABX event buffer.

1 How to select this service during the call:

Press the Options key and select Menu >> Services >> MCID^[7] Confirm the service.

2 How to switch on this service once the call is terminated by the caller:

Press the MCID key within 30 seconds from the moment the caller has hung up the phone.
IMPORTANT! Wait until the caller of the malicious call hangs up the phone! The target phone cannot be the first to be hung up!.

Three-Party (3PTY) Calls

First method:

1	Set up the call with your first interlocutor and hold the line using the FLASH button.
2	Dial the number of the second interlocutor and open the Options >> Set up 3PTY menu while talking.
3	Confirm the service. The three-party call has been successfully set up.
4	During the call, the caller of the three-party call can change interlocutors. In such a case, one of the partners will stay on hold.

Second method:

1	Dial the number of the first interlocutor, set up the call, and hold the line using the FLASH button.
2	Dial the number of the second interlocutor and press FLASH#3 while talking.
3	The three-party call has been successfully set up.

IMPORTANT! The caller of the three-party call can switch between the partners. To do so, press the Optionskey and select the partner with whom you wish to talk, using the navigation keys.

IMPORTANT! The three-party call can be terminated by its caller who should press FLASH#0.

IMPORTANT! Once the caller hangs up the phone, the system terminates the 3PTY call.

IMPORTANT! To switch over to one partner only (the other partner hearing a musical signal), the caller should press either FLASH#1 or FLASH#2 (where: 1 - means that the caller wants to talk with the first selected partner to this call, and 2 stands for the talk with the second partner). To restore the 3PTY call, the originator should press FLASH#3 .

Call interception in a PickUp group

This service ensures interception of the incoming calls addressed to another PABX user provided that the subscriber who calls up this service has acquired the applicable privileges (the subscriber must belongs to the same PickUp group, i.e. call interception group).

1	If you want to intercept a call addressed to another number of the PickUp group and your own phone belongs to the same group, select Menu >> Services >> Call Interception.
2	Pick up the handset to answer your intercepted call.IMPORTANT! Apart from the above mentioned method (picking up the handset) you can also intercept the call (i.e. enter the call status and skip the ringer) pressing down the SPK ON button and typing #37.

Temporary CLIR

This service switches off presentation of the number for the period of a single call.

1	Select Menu >> Services >> Temporary CLIR. Confirm your selection.
2	Pick up the handset or press the SPK ON button.
3	Dial the number you wish to call.

Private Call

This function will change the privileges to set up the calls (subscribers' personal privileges) and register the call as a private one with the PABX buffer. Such calls are identified by the billing application for the purpose of separating business calls from private calls.

1	Select Menu >> Services >> Private calls. Confirm your selection.
2	Pick up the handset or press the SPK ON button.
3	Dial the number you wish to call.

Urgent Call

An urgent call means that the subscriber will be given a special category of access in the outgoing traffic for the period of a single call. Due to this service the call may bypass standard routes. The Urgent Call service is available only to subscribers who have acquired the applicable privileges. The service is active for the period of a single call made from the telephone.

1	Select Menu >> Services >> Urgent calls. Confirm your selection.
2	Pick up the handset or press the SPK ON button.
3	Dial the number you wish to call.

Operating Modes

This service ensures a manual change in the operating mode at the PABX level. The subscriber must acquire the applicable rights to change the PABX operating mode. A special option allows dedicating the operating mode to a selected key on the system telephone.

1	Select Menu >> Services >> Operating Modes. Using the menu navigation keys select the operating mode you wish to use (e.g. Day - Manual Mode).
2	Press Next after you find the operating mode. The PABX will ask you to type the access code.
3	After entering the Key the PABX will ask you to enter the validity period (deadline) of your operating mode (if you fail to enter the time limit, your operating mode will be cancelled during the first scheduled change in the operating mode of the PABX).

Voice Mail

Due to this service the caller may leave a voice message for a specific subscriber.

IMPORTANT!

If the subscriber wishes to use this service, the PABX admin will have to assign an individual voice mail for saving the messages, as well as a voice mail extension number for the purpose of service activation, new message notification, and message management.

To switch on this service, you must set the call transfer to the extension number of the individual voice mail:

1	Select Menu >> Services >> Call forwarding >> Switch on. Confirm your selection by pressing the Next key.
2	Type the directory number of the individual voice mail (the default value is 1000) and confirm your entry.
3	Select the type of calls you wish to send to the voice mail: All calls Incoming direct calls Extension numbers Incoming calls with announcement Calls from group Confirm your selection.
5	Select the criteria of call transfer to voice mail: Unconditional While busy When no answer While DND
6	Confirm your selection and exit Menu.
7	The system will display the letter V^[8] at the top right-hand corner of the screen to confirm that the service has been switched on.

To switch on/off the active service (switch on/off the call transfer to voice mailbox):

1	Go to Menu >> Services >> Voice mail >> ON/OFF. Confirm your option pressing down the Next key. Exit the Menu, : for instance, press the SPK OFF button.
2	The system will display the letter V at the top right-hand corner of the screen to confirm that the service has been switched on.

See the Operations Manuals of the Slican PABX for more information on this service (how to record your own welcome message - service #79; notification and play new messages).

Conference Call

Important: The CTS-102.HT system telephone does not support conference calls.

This service ensures simultaneous calling many persons and setting up conference calls. The participants may use any type of phone; they may be either PABX subscribers or external participants. The maximum number of participants is:

8 in the case of CCT-1668,
31 in the case of CXS-0424,
30 in the case of MAC-6400.

The caller of a conference call can manage the session (to act as a custodian).

1. Select Menu >> Services >> Conference. The system will display information (see the figure). From now on, your phone is deemed busy and nobody can contact you.
2. To add a new participant to the conference, press the Options key and select Add participant. Once you do this, select another participant as follows:

Enter the applicable phone book or external number;
press the Book key and select a number from any of the phone book or extension number list^[9],
Press a apeed access key dedicated to a specific subscriber/number.

Once you add a participant using the Next key or automatically (by pressing the key dedicated to the subscriber/number), the system will come back to the screen in order to add more participants to the list.
3. Press Back once you have added all the persons with whom you wish to have a conference call. To view the list of participants, press Participants and scroll the list using the Up/Down arrow keys. You can delete a participant: select the Delete option from the Options context menu.
4. How to set up a conference call:

First method:

When viewing the list of participants pick up the handset and press SPK ON. The system will activate the ringers on the telephones of the persons eligible for the conference. Once a participant receives the call, he or she will hear the message "Teleconference".

Second method:

In the conditions described in section 3 of this table and press the Options key and select Ring.
The system will activate the ringers on the telephones of the persons eligible for the conference. Once a participant receives the call, he or she will hear the music until the custodian joins the conference, by e.g. picking up the handset or pressing SPK ON.
5. The conference call is now set up (the call has been answered by at least one participant and the custodian has become an active participant, i.e. he or she has picked up the handset)
The elements available after pressing Options:

Add participant – adding a new participant to the current conference call^[10],
Ring: set up a "cold" conference call (caller's handset on the cradle) - see ;
Disconnect all – the conference call is over;
Mute all – switch off microphones in all the participants' phones (the voice belongs to the conference custodian only);
Switch on all – switch on microphones in all participants' phones, and
Leave – leave the conference call without disconnecting it.^[11]. If you select this option, the system will leave the message "Conference" on the screen, which means that the conference is not over yet.

In this condition, you can return to the conference call by means of two methods:

a) Press the Options key and select the option Conference: the system will allow you to view the conference status (you can do the same by pressing down the quick dial key dedicated to the "Conference" service). You will return to the conference call the same moment you pick up the handset or press the SPK ON button. b) Pick up the handset or press the SPK ON button, and then press the key dedicated to the "Conference" service.

The Participants button allows viewing the list of participants. You can scroll this list using the Up/Down^[12] arrow keys. The system will display information on particular participants.

Shown below are the Options available for a selected participant:

Delete: deletes a participant from the conference;
Microphone OFF/ON: switches off/on the microphone of a specific participant [his or her status will change to (MUTE)/(call)];
Speaking: switches on the microphone of a defined participant only (the remaining microphones are switched off), and
Personal call – direct call to a participant. Once this call is terminated, you can:
a) Add this person again to the conference: press the key dedicated to the "Conference" service or select this service from the menu that is available when you call this subscriber, or,
b) Delete this participant: hang up the handset or press SPK OFF.

The custodian can return to the conference call using the procedure described in section 5 in the table.

Custodian: assignment of the custodian function - Only the subscribers who use CTS-202 series system telephones may use this function. |}

Call override

The CTS system telephone supports the "override" service. You can join a call between two other subscribers and disconnect it, if required, or leave the call without disrupting it. A person "override" can also leave the call without disconnecting the two other subscribers. This service is available subject to the applicable privileges and under the condition that none of the two subscribers is protected from a call override. The service does not depend on the subscriber's status (subscriber registered with PABX or external subscriber). This service is also performed when one of the pair of subscribers from the call you want to join is not an extension subscriber of the PABX.

If busy, proceed as follows:

To join the call, select the Override option using the right-hand context key. Having joined the call you can disconnect it. Select Disconnect using the left-hand context key. To leave the call and let the subscribers continue talking, hang up the handset or press SPK OFF.

Automatic Redial: AutoRD

The subscriber you wish to contact is:

busy, or
unavailable,

or

or all the lines in your PABX are busy at this time.

, then if you select this service, when the subscriber:

is free (formerly busy),
is available (formerly unavailable),

or

or when any PABX line becomes free.

you will be notified by the ringer and after lifting the handset the system will automatically dial that subscriber's number. This service is available for extension numbers and outgoing calls.

The service will remain valid for:

90 minutes in the case of extension numbers (for busy and unavailable subscribers);
60 minutes in the case of outgoing calls (for unavailable targets);
30 minutes in the case of PABX busy lines, and
10 minutes in the case of outgoing calls (for busy targets).

NOTE: You can stand queue in the case of:

PABX subscribers using analogue telephones;
PABX subscribers using system telephones;
External subscribers available via the ISDN trunk;
External subscribers available via the GSM trunk
or
any busy trunk on the PABX.

To use this service, proceed as follows:

1. If your target does not answer, the system will wait approx. 5-10 seconds and display AutoRD for the context button (bottom left corner of the screen), which enables activating the service. (The CTS-102.HT phone does not display this message.)
2. If your target is busy, the system will immediately display the AutoRD option for the context key (bottom left corner of the screen). You can now activate the service.
3. If the service is accepted, the system will display applicable information and the time of activity of the service. You can cancel the service: press the Stop context key.
4. If your redial target is now available or free, the system will notify you by ringing and displaying the message "Back again" for the unavailable target or "Queue" for the busy target.

If you pick up the handset at any of the abovementioned messages, the system will dial the target number again.

MobilePhone service

This menu option enables switching on and off the MobilePhone service provided that the phone number defined as MobilePhone for the specific subscriber and any parameters of this service are defined in ConfigMAN.

1	Select Menu >> Services >> Mobile Phone. Confirm your selection.

2	Select Activate or Cancel.

3	Confirm your selection.

IMPORTANT! This service is available provided the firmware version installed in the PABX is at least 4.05.

Bluetooth in CTS-202.BT

IMPORTANT! The Bluetooth base installed in CTS-202.BT phone enables connecting devices such as a Bluetooth headphone with PIN ”0000”. Most of the available headphones have this PIN code. If the PIN code of the headphone can be changed, set the code to “0000” before attempting to log into the Bluetooth base in the CTS-202.BT phone.

Switching the Bluetooth system on and off

The Bluetooth system can be switched on and off using two methods.

1) In ConfigMAN, after selecting the BT box on the tab Peripherals/ CTS / Settings. This field is active only if the field DevTyp located on the same sheet has the CTS-202.BT option enabled; in the case of the remaining options the field is greyed out.

2) The Bluetooth system can be also switched on and off by the subscriber from the system phone CTS-202.BT. The procedure is as follows:

Select Menu >> Bluetooth >> Switch off BT. Confirm your selection.

Switch off BT? will display

Confirm switching off Bluetooth.

If the Bluetooth module is switched off, it is necessary to perform the following

Select Menu >> Bluetooth >> Switch on BT. Confirm your selection.

Switch on BT? will display
Confirm switching Bluetooth on.

Registering a headphone

Select Menu >> Bluetooth >> Register headphone.
If any headphone has been registered before, the following question will be displayed Delete current headphone?
After confirming the deletion of the headphone, the Deleted will appear.
After pressing OK, the phone will begin searching for a headphone with activated broadcasting^[13].
The name of the found headphone will appear on the display.
The phone will finish the registration after confirmation.

After the Bluetooth headphone is registered, the letter B appears in the upper right corner of the display which signals that the Bluetooth headphone is available for conversations. “B” is displayed as long as the registered Bluetooth headphone is located near the Bluetooth base integrated in the phone.

Status

1	Select Menu >> Bluetooth >> Status.

2	The name of the registered headphone and its address will appear on the display.

3	Press the OK key.

Using Bluetooth headphone

If the Bluetooth module is on and the headphone has been registered, the subscriber can accept incoming calls and make outgouing calls using the Bluetooth headphone.

Setting up outgoing calls

An outgoing call can be set up using two methods.

Method I

1. Press SPK ON. The user will hear the PABX dialling tone in the Bluetooth headphone.

2. Dial the desired number using the phone keyboard.

3. After the call is set up you can talk using the Bluetooth headphone.

Method II

1. Dial the desired number using the phone keyboard.

2. Press SPK ON, you will hear the dialling tone in the Bluetooth phone.

3. After the call is set up you can talk using the Bluetooth headphone.

IMPORTANT! Please note that the button located on the Bluetooth headphone is only used to answer a call and not to initiate one. This is why when using the 2nd method of setting up an outgoing call II, you cannot initiate calling by pressing the button on the headphone.

Receiving incoming calls

To answer an incoming call using the Bluetooth headphone, press the call answer button on the headphone or SPK ON key on the phone. You can start a conversation using the Bluetooth headphone.

Using different sound sources during a conversation

Switching on the Bluetooth headphone support does not lock other conversation interfaces of the CTS-202.BT phone. If you press SPK ON during the call (incoming or outgoing), then the sound sent to the Bluetooth headphone will be directed to the 'Hands Free' system. Pressing SPK ON again will direct the sound back to the Bluetooth headphone. This button acts as a switch. SPK OFF always ends the active call. Using SPK ON is also important when using the phone's handset as an alternative sound source. If you pick up the handset during an active call in the Bluetooth headphone, then the sound will be directed to the handset. Hanging up the handset will finish the conversation. If you want to continue the conversation using a Bluetooth headphone after hanging up the handset, press SPK ON before doing that.

Phone Special Functions

Pause in Selected Number

If you set a pause in a number, the system will suspend dialling for a period of 5 seconds.

Example of dialling an outgoing call number plus extension number:

1. Enter the first part of the number (e.g. main number 0523251111) during cold calling (entering the number before picking up the handset) or when entering a new number to the phone directory (1.2.1 Adding a New Entry to the Directory).

2. Press twice the "*" key and wait for the letter "p" (if you want to double the waiting time, repeat this step).

3 .Enter the remaining part of the number (e.g. extension number: 168).

IMPORTANT! You can also add pauses when you enter new numbers to the personal or private directories.

Information about busy line and on PBX failures

The busy status of the public lines for the specific phone and the displaying of PBX failure information are shown on the phone's display if the PBX admin switches these functions on.

   Monday
30.07.2010 09:22
  
  (02/19)(03)
Menu       Book

Information on the PBX alarms, such as e.g.: call buffer overflow; emergency power supply, trunk failure, etc., is displayed in the third line from the top.

The second line from the bottom displays the busy status of lines in the PBX using the following key:

(aa/bb)(cc)

where:

aa – the number of busy lines,

bb – the number of available lines,

cc – the number of damaged trunks,

a line is understood here as:

a single analogue link,
single ISDN link channel (2B+D),
single ISDN link channel (30B+D),
a single VoIP channel,
a single GSM link.

The so called VoIP anonymous trunks are never presented as damaged. Note also that when a damaged trunk is presented, if it refers to an ISDN link (2B+D), then 2 lines (i.e. 2 B channels) will be eliminated from the bb field. Similarly, in the case of a ISDN link (30B+D) 30 lines will be subtracted.

Also, if a VoIP trunk is presented as damaged, then no VoIP channel will be subtracted from the bb field because it can be used by other trunk; and damaged trunk does not mean a damaged channel.

Safety Requirements applicable to the Operations and Maintenance of CTS System Telephones

It is essential to comply with the rules governing safety and use to ensure correct operation of this device.

Below are the basic elements to be taken into account by the manufacturer in the case of any complaints and claims submitted by users.

The rules relate to the installation, location and the requirements for the electrical power supply and data communication network.

Installation:

Only authorised or qualified manufacturer's service teams are allowed to install and initialise the device.
All the installation procedures should be performed in compliance with the assembly principles as well as any occupational health and safety regulations.

Working Environment:

The system telephones must not be installed in closed rooms featuring high humidity levels. Such rooms may reduce the service life and quality of electronic component functions.
Given the risk of flooding, the system telephones should not be located near water containers or water sources (such as water pools, valves, etc.).
The device must not be installed in rooms featuring considerable dust levels or a strong electromagnetic field.

The system telephones may demonstrate irregular operations, interferences, or box discoloration if installed at the places exposed to:

Direct sunlight,
Frequent or strong vibrations or mechanical impacts,
Live antenna radiation.

All devices connected to the telephone must have certificates of conformity with the standards in force in the European Union.

Certificate of Conformity and Correct Product Disposal

CERTIFICATE OF CONFORMITY
Manufacturer: SLICAN Sp. z o.o. ul. M. Konopnickiej 18 85-124 Bydgoszcz	Type: System phone Console	Model: Slican CTS-202, Slican CTS-232
Product Description: Slican CTS-202 sets are system telephones designed for integration with Slican PABXs. They feature an LCD display and 12 programmable quick dial backlit keys. This line of telephones can be integrated with CTS-232 consoles (one console is 30 additional keys). The telephones are connected to PABXs via a single cable pair (CTS-202 and CTS-202.BT - are digital system telephones compliant with the U terminal) or a LAN/WAN using Ethernet cables (CTS-202.IP VoIP system telephone).
The product complies with Directive No. 99/5/EC R&TTE and meets the requirements specified in the harmonised standards mentioned below: EN 60950-1:2001 + A11:2004; EN 55022:1998 + A1:2000 + A2:2003; EN 55024:1998 + A1:2001 + A2:2003
Additional Information: The device has been tested in a typical configuration, including connection with the SLICAN PABXs: CCA-2720, CCT-1668, MAC-6400 and CXS-0424. It complies with the requirements applicable to admissible interference levels for B Class products. If the device is installed improperly, it is categorised as class A and the following warning shall apply: “The device is a class A product. It may cause interference with radio waves when used in household environments, which requires the user to undertake appropriate measures”.
Bydgoszcz, 20-11-2007

↑ Provided the subscriber has acquired the right to access the public directory (this right is assigned by the administrator).
↑ The CTS-202.IP phone does not feature a 'Hands Free' mode microphone
↑ Provided no [#Auto dial Auto dial] function has been set on this phone.
↑ Provided no protection from call intercepting has been activated by the admin on this subscriber/account.
↑ If you pick up the handset or press the SPK ON button when the phone displays these data, the system will connect you to voice mail.
↑ ^6.0 ^6.1 You can add new entries to the public phone book(the Add new entry option is active) provided you have acquired the applicable privileges from the PABX administrator.
↑ 'From Malicious Call IDentification.
↑ From Voicemail
↑ You can also open the applicable phone book or subscriber list using the navigation keys: see section – Phone Menu (navigation via the phone menu).
↑ You can also add a new participant using the FLASHbutton: press it, dial the number and press the key dedicated to the "Conference" service while talking with this participant (or else, select this service from the menu which is available when you talk with this participant).
↑ You can do the same when you hang up the handset or press SPK OFF
↑ This feature is also available to the participants who use the CTS-202 series system telephones.
↑ If there is more than one headphone with broadcasting activated, the phone will register the one that was found first.

[ftn1-1] Provided the subscriber has acquired the right to access the public directory (this right is assigned by the administrator).

[ftn2-2] The CTS-202.IP phone does not feature a 'Hands Free' mode microphone

[ftn3-3] Provided no [#Auto dial Auto dial] function has been set on this phone.

[ftn4-4] Provided no protection from call intercepting has been activated by the admin on this subscriber/account.

[ftn5-5] If you pick up the handset or press the SPK ON button when the phone displays these data, the system will connect you to voice mail.

[ftn6-6] 6.0 ^6.1 You can add new entries to the public phone book(the Add new entry option is active) provided you have acquired the applicable privileges from the PABX administrator.

[ftn7-7] 'From Malicious Call IDentification.

[ftn8-8] From Voicemail

[ftn9-9] You can also open the applicable phone book or subscriber list using the navigation keys: see section – Phone Menu (navigation via the phone menu).

[ftn10-10] You can also add a new participant using the FLASHbutton: press it, dial the number and press the key dedicated to the "Conference" service while talking with this participant (or else, select this service from the menu which is available when you talk with this participant).

[ftn11-11] You can do the same when you hang up the handset or press SPK OFF

[ftn12-12] This feature is also available to the participants who use the CTS-202 series system telephones.

[ftn16-13] If there is more than one headphone with broadcasting activated, the phone will register the one that was found first.

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@@ Line 1: / Line 1: @@
-<center>'''System phones'''</center>
+<center>'''System Telephones'''</center>
-<center>'''Slican CTS-202'''</center>
+<center>'''Slican CTS-202.CL'''</center>
-<center>'''Slican CTS-202.Plus'''</center>
+<center>'''Slican CTS-202.BT'''</center>
 <center>'''Slican CTS-202.IP'''</center>
-<center>'''and console CTS-232'''</center>
+<center>'''Slican CTS-203.IP-POE'''</center>
+<center>'''and CTS-232 console'''</center>
-<center>Installation and manual</center>
+<center>Instruction manual version 1.11 </center>
-<center>[[Image:io cts 1.png]]</center>
+<center>[[Image:Io CTS-CTS z konsolami.png]]</center>
-<center>Issue 1.10</center>
@@ Line 27: / Line 28: @@
-<center>Manufacturer reserves right to make changes without prior notification.</center>
+<center>“The manufacturer reserves right to modify the product without prior notification.”</center>
-<center>Date of last modification:  </center>
+<center>Date of the last modification: 29.11.2010 </center>
+=Introduction=
-= Introduction =
+<br>
+{{warning| CTS-202.IP system phone work only with PBX with firmware version 5.11 or lower. In higher versions, CTS-202.IP needs to be replaced with CTS-203.IP.}}
+<br><br>
-New system phones Slican CTS-202, CTS-202.Plus and CTS-202.IP were designed for PABXes. These phones can work with console CTS-232. Phones CTS-202 and CTS-202.Plus are digital system phones connected to U<sub>po</sub> port, while CTS-202.IP is VoIP system phones.
+Slican CTS-202.CL, CTS-203.BT and CTS-203.IP system phones that enable work with CTS-232 consoles have been designed for integration with the new family of Slican PBX-type units. CTS-202.CL and CTS-203.BT are digital system phones that comply with the U<sub>p0</sub> terminal, while CTS-202.IP and CTS-203.IP-POE are VoIP system phones.
-Setlement of basic differences in system phones features is presented in following table.
+The most important functional features of these products are shown in the table below:
-{|{{Prettytable}}
+{| {{prettytable}}
 !{{Hl2}}|
-!{{Hl2}}| <center>System phone feature</center>
+!{{Hl2}}| <center>System Phone Feature</center>
 !{{Hl2}}| <center>CTS-202.CL</center>
-!{{Hl2}}| <center>CTS-202.Plus</center>
+!{{Hl2}}| <center>CTS-202.BT</center>
 !{{Hl2}}| <center>CTS-202.IP</center>
+!{{Hl2}}| <center>CTS-203.IP-POE</center>
 |-
 | <center>1.</center>
-| Backlighted display
+| Backlit display
-| <center>YES </center>
+| <center>{{Ok}} </center>
-| <center>YES</center>
+| <center>{{Ok}}</center>
-| <center>YES</center>
+| <center>{{Ok}}</center>
+| <center>{{Ok}}</center>
 |-
 | <center>2.</center>
-| Recording output AUDIO OUT
+| AUDIO OUT recording output
-| <center>NO</center>
+| <center>{{No}}</center>
-| <center>YES</center>
+| <center>{{No}}</center>
-| <center>YES</center>
+| <center>{{Ok}}</center>
+| <center>{{No}}</center>
 |-
 | <center>3.</center>
-| Included DECT base
+| Integrated Bluetooth phone base
-| <center>NO</center>
+| <center>{{No}}</center>
-| <center>YES</center>
+| <center>{{Ok}}</center>
-| <center>NO</center>
+| <center>{{No}}</center>
+| <center>{{No}}</center>
 |-
 | <center>4.</center>
-| External power supply
+| PoE power supply
-| <center>OPTION</center>
+| <center>{{No}}</center>
-| <center>STANDARD</center>
+| <center>{{No}}</center>
-| <center>STANDARD</center>
+| <center>{{Ok}}</center>
+| <center>{{Ok}}</center>
 |-
 | <center>5.</center>
-| Hands free mode
+| External power pack
-| <center>YES</center>
+| <center>OPTION</center>
-| <center>YES</center>
+| <center>OPTION</center>
-| <center>AVAILABLE ONLY WHILE LISTENING</center>
+| <center>STANDARD</center>
+| <center>OPTION</center>
 |-
 | <center>6.</center>
-| Cooperation with console CTS-232
+| 'Hands Free' mode
-| <center>YES</center>
+| <center>{{Ok}}</center>
-| <center>YES</center>
+| <center>{{Ok}}</center>
-| <center>YES</center>
+| <center>ONLY AVAILABLE FOR LISTENING</center>
+| <center>{{Ok}}</center>
 |-
 | <center>7.</center>
-| Cooperation with CTI application
+| Works with CTS-232 consoles
-| <center>YES</center>
+| <center>{{Ok}}</center>
-| <center>YES</center>
+| <center>{{Ok}}</center>
-| <center>YES </center>
+| <center>{{Ok}}</center>
+| <center>{{Ok}}</center>
-<center>(phone must be installed in the same local area network as PABX)</center>
+|-
+| <center>8.</center>
+| Support of the CTI application
+| <center>{{Ok}}</center>
+| <center>{{Ok}}</center>
+| <center>{{Ok}}</center>
+<center>(provided that the phone is installed in <BR>the same local area network with PBX)</center>
+| <center>{{Ok}}</center>
+<center>(provided that the phone is installed in <BR>the same local area network with PBX)</center>
+|-
+| <center>9.</center>
+| Available colors
+| <center>Gray and Black</center>
+| <center>Gray and Black</center>
+| <center>Gray</center>
+| <center>Gray</center>
 |}
-Phone in model CTS-202.CL is available in two colours. Model CTS-202.CL-GR is performed as grey, while CTS-202.CL-BK is performed as black. Consoles are available to the phone – console CTS-232-GR in gray and CTS-232-BK in black.
+CTS-202.CL telephones are available in two colours. The CTS-202.CL-GR model is available in grey and CTS-202.CL-BK in black. These telephones work with the following consoles: grey CTS-232-GR and black CTS-232-BK.
-Offered models assured convenient work in secretary and managerial office. There are also adequate for front desk office. Clear menu enables intuitive phone parameters changing and fit it to individual user needs. Full integration phone and PABX firmware enables for quick change of phone settings from ConfigMAN application.
+The products ensure trouble-free work on any assistant or manager’s work stand. With no doubt, they will comply with the requirements applicable to any lobby terminals. An intelligible menu ensures intuitive setup of phone parameters and adaptation to the user's preferred features. Due to the entire integration of the product and telephone exchange applications the user will be able to promptly change the settings of individual phone sets on the PBX configuration platform.
-Multifunctional programable keys assure easy access to PABX features, extension numbers and entries in phone books. User can use three phone books:
+Programmable multiple-function keys ensure easy access to the PBX features, extension numbers and phone book entries. The user can check with three phone number registers:
-* public phone book – available for all subscribers in PABX, managed globally,
+* Public phone book: managed on a global basis, available to all PBX subscribers,
-* private phone book – available only for phone user,
+* Personal phone book: property of a specific phone user,
-* extension number list – list of PABX extension numbers.
+* List of subscribers: list of PBX extension numbers.
-Number of system phones, which can be connected to the PABX depends on its type.For '''MAC-6400''' PABX up to 120 system phones Slican CTS-202.CL or CTS-202.Plus and up to 18 system phones CTS-202.IP can be connected. For '''CCT-1668''' PABX, user can connects up to 18 system phones Slican CTS-202.CL or CTS-202.Plus and up to 18 system phones CTS-202.IP. Maximally to four system phones up to 5 consoles can be connected, to remain system phones up to 2 consoles CTS-232 can be connected. This feature enables to increase number of speed acces keys. It also increase possibilities of incoming and oytgoing calls organize together with view of specified subscribers status (free, busy).
+The number of system telephones to be integrated with the PBX depends on the type of PBX and is presented in below table:
+<center>
+{| {{prettytable}}
+!{{Hl2}}|
+!{{Hl2}}| MAC-6400
+!{{Hl2}}| CCT-1668
+!{{Hl2}}| CXS-0424
+|-
+|CTS-202.CL/CTS-202.BT
+|120
+|18
+|12
+|-
+|CTS-202.IP
+|18
+|18
+|18
+|-
+|-
+|CTS-203.IP-PoE
+|18
+|18
+|18
+|}
+</center>
-= Features =
+A maximum of five CTS-232 consoles can be connected to up to four system phones connected to the PBX, and the other system phones enable connecting up to two CTS-232 consoles. This enables expanding the number of speed access keys. This also enhances the capabilities for the management of calls with the preview showing if individual subscribers are busy. <br>
+IP system phones are equipped in following codecs:
+<center>
+{| {{prettytable}}
+!{{Hl2}}| CTS-202.IP
+!{{Hl2}}| CTS-203.IP-PoE
+|-
+|G711;GSM
+|style="text-align:center"|G711
+|}
+</center>
+Depending on distance between PBX and phone CTS-202.CL or CTS-202.BT and number of connected consoles it may be necessarily to use external power supply.<br>
+CTS-202.IP and CTS-203.IP-PoE phones can be powered directly from computer network, if adequate equipment is used. Otherwise external power supply is obvious. Recommended types of power supply for specified phones are presented in following table:
+<center>
+{|{{prettytable}}
+!{{Hl2}}|No !!{{Hl2}}|System phone !!{{Hl2}}|Power supply<br>36V/160mA !!{{Hl2}}|Power supply<br>12V/1,25A
+|-
+|1 ||'''CTS-202.CL''' ||{{Ok}} ||{{No}}
+|-
+|2 ||'''CTS-202.BT''' ||{{Ok}} ||{{No}}
+|-
+|3 ||'''CTS-202.IP''' ||{{Ok}} ||{{no}}
+|-
+|4 ||'''CTS-203.IP-PoE''' ||{{No}} ||{{Ok}}
+|}
+</center>
-* 12 programmable keys ex. extension number status, speed access, PABX services, indexes of entries from phone books.
+= Functionalities =
-* To every speed access key any PABX service can be assigned.
+* 12 general purpose programmable keys, such as: subscriber status signal; speed access; PBX services; shortcuts for entries into phone books.
-* Menu maintenace keys: arrows up/down, two context keys.
+* Each speed access key may be dedicated to any PBX function;
-* Volume keys +/-.
+* Menu navigation keys: up/down arrow keys; two context keys;
-* Keys: Flash, SPK ON, SPK OFF, Mute, Redial.
+* +/- volume keys;
-* Two phone books: public and private as well as extension numbers list.
+* Keys: Flash, SPK ON, SPK OFF, Mute, Redial;
-* Call register - 10 numbers: dialed, received, missed.
+* Two phone books: public and personal, plus the list of extension numbers;
-* Call number presentation together with name from phone book or PABX database.
+* Cache call register of the last ten numbers: dialled, received, and missed numbers;
-* Waiting number presentation.
+* Presentation of incoming subscribers, inclusive of the names, consistent with the entries in the phone book or PBX database;
-* Dialed number presentation.
+* Presentation of waiting calls;
-* Call time presentation during call.
+* Presentation of outgoing call numbers dialled by the caller;
-* Programable settings: polish, english or russian language, ringing volume , loudspeaker and hanset as well as LCD display contrast.
+* Presentation of call time during the calls;
-* 5 ringing types.
+* Programmable settings: menu language; ringing volume; speakerphone and handset, as well as the LCD display contrast;
-* Possibility of programing phone settings from PABX configuration application.
+* Five types of ringing tones;
-* Auto Redial function – automatic attempt of redialing busy or not answered number.
+* Option to program telephone settings via the PBX configuration program;
-* Digital data transmision via 1 pair of wires from U terminal up to 1 km.
+* AUTO-Redial function: automatic redialling of busy or unavailable numbers;
-* Possibility of phone extention with additional CTS-232 consoles (extention of programable keys from 42 to 162 see Chapter 1).
+* Digital transmission via one pair of wires using the U terminal, up to 1 km, compatible with the PBX;
-* Multirows LCD display with two font faces.
+* The phone can be enhances by additional CTS-232 consoles (increasing the number of programmable keys from 42 to 162 – see section 1).
-* After phone change assigned to it data doesn't loss.
+* Multiple-line LCD screen supporting two font types.
-* cooperation with headphones.
+* Phone replacement will not delete the entries
-'''''ATTENTION!'' '''
+* Support for headphones.
-''Phone functionality is strictly related with version of PABX firmware. Operating description and available functions, described in following manual concertns current version of PABX firmware. If some functions are missing or working different, please contact with authorized service. ''
+'''''IMPORTANT!'' '''
+'''The phone functionality strictly depends on the PBX software release. This manual describes telecom operations and functions that are accessible only with the present software version. Some of them may be unavailable. In such a case, please contact our customer service department. '''
-= Equipement =
+= Equipment =
+{| {{prettytable}}
+!{{Hl2}}| <center>Accessories</center>
+!{{Hl2}}| <center>CTS-202.CL phone</center>
+<center>(Pcs. included)</center>
+!{{Hl2}}| <center>Slican CTS-202.BT phone</center>
-{|{{Prettytable}}
+<center>(Pcs. included)</center>
-!{{Hl2}}| <center>Accesories</center>
-!{{Hl2}}| <center>CTS-202 phone</center>
-<center>(pieces in set)</center>
-!{{Hl2}}| <center>CTS-202.Plus phone</center>
-<center>(pieces in set)</center>
 !{{Hl2}}| <center>CTS-202.IP phone</center>
-<center>(pieces in set)</center>
+<center>(Pcs. included)</center>
 !{{Hl2}}| <center>CTS-232 console</center>
-<center>(pieces in set)</center>
+<center>(Pcs. included)</center>
 |-
-| Phone
+| Phone set
-<center>[[Image:io cts 2.png]]</center>
+<center>[[File:Io_cts_2.png]]</center>
-| <center>1 pcs.</center>
+| <center>1 pc.</center>
-| <center>1 pcs.</center>
+| <center>1 pc.</center>
-| <center>1 pcs.</center>
+| <center>1 pc.</center>
 | <center>-</center>
@@ Line 192: / Line 267: @@
 | Handset
-<center>[[Image:io cts 3.png]]</center>
+<center>[[File:Io_cts_3.png]]</center>
-| <center>1 pcs.</center>
+| <center>1 pc.</center>
-| <center>1 pcs.</center>
+| <center>1 pc.</center>
-| <center>1 pcs.</center>
+| <center>1 pc.</center>
 | <center>-</center>
@@ Line 201: / Line 276: @@
 | Handset cord
-<center>[[Image:io cts 4.png]]</center>
+<center>[[File:Io_cts_5.png]]</center>
-| <center>1 pcs.</center>
+| <center>1 pc.</center>
-| <center>1 pcs.</center>
+| <center>1 pc.</center>
-| <center>1 pcs.</center>
+| <center>1 pc.</center>
 | <center>-</center>
 |-
-| Phone cable
+| Phone line cable
-<center>[[Image:io cts 5.png]]</center>
+<center>[[File:Io_cts_5.png]]</center>
-| <center>1 pcs.</center>
+| <center>1 pc.</center>
-| <center>1 pcs.</center>
+| <center>1 pc.</center>
 | <center>-</center>
 | <center>-</center>
 |-
-| Phone power supply
+| Phone's power pack
-| <center>Additional</center>
+| <center>Optional feature</center>
-<center>option</center>
+| <center>Optional feature</center>
-| <center>1 pcs.</center>
+| <center>1 pc.</center>
-| <center>1 pcs.</center>
 | <center>-</center>
 |-
 | Console
-<center>[[Image:io cts 6.png]]</center>
+<center>[[File:Io_cts_6.png]]</center>
 | <center>-</center>
 | <center>-</center>
 | <center>-</center>
-| <center>1 pcs.</center>
+| <center>1 pc.</center>
 |-
-| Connecting cable console-console
+| Console – phone or console - console connecting cable
-<center>[[Image:io cts 7.png]]</center>
+<center>[[File:Io_cts_7.png]]</center>
 | <center>-</center>
 | <center>-</center>
 | <center>-</center>
-| <center>1 pcs.</center>
+| <center>1 pc.</center>
 |-
-| Joining element console-phone or console-console
+| Connecting element console – phone or console - console
-<center>[[Image:io cts 8.png]]</center>
+<center>[[File:Io_cts_8.png]]</center>
 | <center>-</center>
 | <center>-</center>
 | <center>-</center>
-| <center>1 pcs.</center>
+| <center>1 pc.</center>
 |-
-| Fixing screw
+| Mounting screws
-<center>[[Image:io cts 9.png]]</center>
+<center>[[File:Io_cts_9.png]]</center>
 | <center>-</center>
 | <center>-</center>
 | <center>-</center>
 | <center>4 pcs.</center>
 |}
-= Structure =
+= Design =
 == Phone ==
+<imagemap>
+Image:Io_cts_10.png|center|alt=CTS-202
+rect 178 50 309 115 [[CTS-202_-_information#Phone|Display]]
+circle 92 141 26 [[CTS-202_-_information#Phone|Cradle switch]]
+poly 178 154 311 154 311 179 243 224 178 179 [[CTS-202_-_information#Phone|Menu navigation keys]]
+circle 337 176 11 begin_of_the_skype_highlighting              337 176 11      end_of_the_skype_highlighting [[CTS-202_informacje#Phone|Mute button]]
+circle 364 177 10 [[CTS-202_-_information#Phone|Volume control button]]
+circle 390 177 11 [[CTS-202_-_information#Phone|Volume control button]]
+circle 324 262 15 [[CTS-202_-_information#Phone|Flash button]]
+circle 324 304 14 [[CTS-202_-_information#Phone|Redial button]]
+poly 309 339 317 332 331 332 338 339 338 350 332 359 324 361 325 373 335 378 339 388 336 396 329 400 321 402 314 398 310 389 310 381 315 374 323 374 323 360 315 357 310 351 309 345 [[CTS-202_-_information#Phone|'Hands Free' mode ON/OFF buttons (headphones or speakerphone)]]
+rect 371 205 400 402 [[CTS-202_-_information#Phone|Programmable keys with LED signalling]]
+rect 271 206 365 213 [[CTS-202_-_information#Phone|Ringer LED]]
+rect 168 246 280 402 [[CTS-202_-_information#Phone|Numerical keyboard]]
+rect 46 213 139 361 [[CTS-202_-_information#Phone|Speaker]]
+desc none
+</imagemap>
+<center>
-<center>[[Image:io cts 10.png]]</center>
+{| {{prettytable}}
-{|{{Prettytable}}
 | 1. Display
-| 7. Auto Answer/Mute key
+| 7. Mute key
 |-
 | 2. Cradle switch
-| 8. Volume control keys
+| 8. Volume control buttons
 |-
 | 3. Menu navigation keys
-| 9. Programable keys with light signaling
+| 9. Programmable keys with LED signalling
 |-
-| 4. Ringing LED
+| 4. Ringer LED
 | 10. Flash key
@@ Line 293: / Line 379: @@
 |-
-| 6. Keypad
+| 6. Keyboard
-| 12. Hands Free mode on and off keys (speakerphone)
+| 12. 'Hands Free' mode ON/OFF buttons (headphone or speakerphone)
 |}
-<center>[[Image:io cts 11.png]]</center>
+[[Image:Io_cts_11.png]]
-{|{{Prettytable}}
+{| {{prettytable}}
-| 13. CTS-232console connecting socket
+| 13. CTS-232 console socket
-| 16. Headphones connection socket
+| 16. Handset socket
 |-
-| 14. POWER socket (for CTS-202 and CTS-202.Plus), socket 36V/0,1A (for CTS-202.IP
+| 14. POWER 36V/0.1A socket - power pack socket
-| 17. AUDIO OUT outlet (CTS-202.Plus and CTS-202.IP)
+| 17. AUDIO OUT(CTS -202.IP)
 |-
 | 15. LINE socket
-| 18. Socket for aditional headphones with microphone
+| 18. Additional socket for headphones with microphone
 |}
+</center>
 == Display ==
+{| {{prettytable}}
+|-
-{|{{Prettytable}}
+|
-|
 {|{{CTS}}
 |<center>
@@ Line 329: / Line 412: @@
 </center>
 |}
-| Hello screen after switching on PABX and phone (CTS-202.CL and CTS-202.Plus).
+| System screen: the first screen that appears when the PBX and the phone (CTS-202.CL and CTS-202.BT) are ON.
 |-
 |
 {|{{CTS}}
 |<center>
-  SYSTEM TELEPHONE
+  Digital Phone
   CTS-202.IP
   SLICAN 2007
-  Terminal 0.70
+  Terminal 0.81
 </center>
 |}
-| Hello screen after switching on PABX and phone (CTS-202.IP).
+| System screen: the first screen that appears when the phone's (CTS-202.IP) PBX is ON.
 |-
 |
 {|{{CTS}}
 |<center>
    No connection
-  with PABX
+  with PBX
 </center>
 |}
-| No PABX connection with VoIP server  – it appear after 30 seconds from PABX switching on, if conection between phone and PABX is not established (CTS-202.CL and CTS-202.Plus). After next 5 seconds phone reset and connection attempt will be performed.
+| This message notifies of a lost connection with the PBX. It will appear if no connection with the PBX is established within 30 seconds from the moment when the power supply is ON (CTS-202.CL and CTS-202.BT). After another 5 seconds the system will reset and attempt another connection.
 |-
 |
@@ Line 360: / Line 446: @@
 </center>
 |}
-| This message is displayed while during regular work connection between phone and PABX is interrupted. (CTS-202.CL and CTS-202.Plus)
+| This message will appear if the phone loses its connection with the PBX during normal operations (CTS-202.CL and CTS-202.BT).
 |-
 |
 {|{{CTS}}
 |<center>
   Slican VoIP
-  No PABX
+  No PBX
   connection
   Check LAN
@@ Line 373: / Line 460: @@
 </center>
 |}
-| No connection cable error mesage (CTS-202.IP).
+| No cable connected message (CTS-202.IP).
 |-
 |
 {|{{CTS}}
 |<center>
   Slican VoIP
-  No PABX
+  No PBX
-  connetion
+  connection
-  No answer from
+  No VoIP
-  VoIP Server
+  answer
   Menu      Connect
 </center>
 |}
-| No PABX connection with VoIP server error message (CTS-202.IP).
+| No connection with VoIP message (CTS-202.IP).
 |-
 |
 {|{{CTS}}
 |<center>
-  Monday
+  Wednesday
-.05.10     14:41
+.07.2010 13:30
-  Telephone name
+  Subscriber name
   Menu      Connect
 </center>
 |}
-| Display in standby mode (all models).
+| Display screen in the standby mode (all types of phone).
 |-
 |
 {|{{CTS}}
-|
+| Talking to:
- Talking to
+  Name
-  SUBSCRIBER NAME
+:22
-:23
-  Menu      Save
+  Options       Hold
 |}
-| Display during call (all models).
+| Display screen during a call (all types of phone).
-Subscriber name – internal subscriber name or entry in phone book;
+Caller's name – the name of a subscriber assigned in PBX or the name of an entry in the personal or public directory;
-– number, external presented number or extension number;
+– an example number presented by the subscriber or extension number.
-:23 – connection time;
+:22 – Call time.
-Save – current key function.
+Menu and Save – Current context menu function dedicated to the key.
 |-
@@ Line 424: / Line 514: @@
 {|{{CTS}}
 |
-  Training ACD: 10:12
+  Trade ACD 13:24
-  Calls:         2/10
+  Connections  2/10
-  Wait time:        0
+  Wait time       1
-  Exp. time:        1
+  Exp. time     0/4
-  Missed %:       0/0
+  Lost %        0/0
-  Agents:        1/12
+  Agents       1/17
-  Menu           Book
+  Menu         Book
 |}
+| Preview of an ACD group status:
+'''Comment''' of the group – max. 10 characters
-| Preview of ACD group status:
+'''Calls''' – the number of calls in queue/calls being processed by the speaking agents
-'''Comment''' for group – max. 10 signs
+'''Waiting time''' - actual waiting time of a call that has been the longest in the queue
-'''Calls''' – number of calls waiting in queue / number of calls maintained by agents
+'''Estimated time''' - estimated waiting time calculated on the basis of the average time of call including the number of waiting calls and the number of active agents/declared waiting time that defines the queue overflow
-'''Wait. time''' – real waiting time for longest waiting call
+'''Missed %''' - the number of calls lost due to the originator's cancellation given as a percentage/number of rejected calls due to the queue overflow during last 15 minutes given as a percentage
+'''Agents''' – the number of available agents/total number of agents
-'''Exp. time –''' estimated waiting time, calculated according average call time, number of current waiting calls and number of agents in group / declared waiting time, defining queue excess
-'''Missed %''' - evaluated in percent number of calls missed due to caller surrender / evaluated in percent number of calls refused due to queue excess, calculation based on last 15 minutes
-'''Agentów''' – number of available agents / total number of agents
 |}
 == Console ==
+<center>[[Image:Io_cts_12.png]]
-<center>[[Image:io cts 12.png]]</center>
+[[Image:Io_cts_13.png]] [[Image:Io_cts_14.png]]
-<center>[[Image:io cts 13.png]] [[Image:io cts 14.png]]</center>
+{| {{prettytable}}
+| 1. Programmable keys
+|-
+| 2. Output socket to second console
+|-
+| 3. Input socket to phone
+|}
+</center>
+= Connecting CTS-202 phones up to the PBX =
+== Physical connection of CTS-202 phones with the PBX ==
+''The regularity of CTS-202.CL and CTS-202.BT phone operations depends on the distance between the PBX and the phone, the number of connected consoles as well as on the quality of the wiring system inside the building.''
-. Programmable keys
+{| {{prettytable}}
-. Outlet for second console
-. Socket for connecting phone
-= Connecting CTS phones to PABX =
-== Phisical connecting CTS-202 phones to PABX ==
-''Proper operating of phones CTS-202 and CTS-202.Plus depends on distance between PABX and phone, number of connected consoles and quality of building wiring system.''
-{|{{Prettytable}}
 | <center>1</center>
-| <center>[[Image:io cts 15.png]]</center>
+| <center>[[Image:Io_cts_15.png]]</center>
-| Connect handset cord to socket in handset
+| Plug the handset cord into the handset socket.
 |-
 | <center>2</center>
-| <center>[[Image:io cts 16.png]]</center>
+| <center>[[Image:Io_cts_16.png]]</center>
-| Second end of handset cord connect to socket assigned as [[Image:io cts sluchawki.png]] on the backside of phone
+| Connect the handset free plug with the socket marked with the following symbol on the telephone body: [[Image:Io_cts_sluchawki.png‎]].
-|-
+Then connect:
-| <center>3</center>
+* phone cable (for CTS-202.CL or CTS-202.BT)
-| <center>[[Image:io cts 17.png]]</center>
+* Ethernet cable (for CTS-202.IP and CTS-203.IP-POE) the socket marked LINE in the telephone
-| Connect:
+* In the case of CTS-202.IP system phones, connect the power pack to the socket marked as '''36V/0,1A. '''
+* In the case of CTS-203.IP-PoE system phones, connect the power pack to the socket marked as '''POWER'''
+* In the case of CTS-202.BT phones connect to the socket marked as '''POWER'''.
+* In both cases connect the end of the cable with the power pack housing to 230V power socket.
-* phone cable (for CTS-202 and CTS-202.Plus)
+'''''IMPORTANT! '''CTS-202.IP and CTS-203.IP-POE system phones can be also powered by network devices with the Power over Ethernet function. There is no need to use a power pack in such a case.''
-* Ethernet cable (for CTS-202.IP)
-into phone socket assigned as LINE
 |-
 | <center>4</center>
-| <center>[[Image:io cts 18.png]]</center>
+| <center>[[Image:Io_cts_18.png]]</center>
-| Opposite end of CTS-202 and CTS-202.Plus cable connect to the socket of phone network.
+| In the case of CTS-202.CL and CTS-202.BT system phones, connect the other end of the phone line cord with the socket of the telecom service provider.
-For phones CTS-202.IP opposite end of Ethernet cable connect to computer network socket.
+In the case of CTS-202.IP and CTS-203.IP-POE system phones, connect the other end of the Ethernet cable to the computer network socket.
-'''''Attention! '''''
+'''''Important! '''Before you plug in the phone contact your network administrator to make sure whether or not the socket complies with your system telephone model.''
-''Before connecting phone contact with network admin to assure, that socket is intended for specified system phone.''
-''Phones can be connected only to sockets allowed to it.''
+''The products must be connected with dedicated sockets only.''
 |-
-| <center>5</center>
-| <center>[[Image:io cts 19.png]]</center>
-| For system phone CTS-202.IP connect power supply to socket assigned as '''36V/0,1A. '''
-For system phones CTS-202.Plus connect power supply to socket assigned as '''POWER'''.
-'''For both situation opposite end of power cord connect to power socket 230V. '''
-'''''ATTENTION! '''''
-''System phones CTS-202.IP can be also powered from network devices with function Power over Ethernet. In this situation power supply is not needed.''
+| <center>6</center>
+| <center>[[Image:Mowa.jpg]]</center>
+| Regular phone operations: PBX icon on the display and acoustic signal in the user's handset.
 |-
-| <center>6</center>
-| <center>[[Image:io cts 20.png]]</center>
-| Proper phone operating is announced by PABX notification on display and signal in handset.
 |}
+See below several useful hints about the proper installation of CTS-202.CL and CTS-202.BT telephones:
-Few practical notes for proper CTS-202 and CTS-202.Plus phones installation:
-* Always connect phones using telephone or computer cable with diameter not less than 0.5 mm<sup>2</sup>.
+* Always connect the phone up by the phone cord or computer cable whose cross section must not be smaller than 0.5 mm<sup>2</sup>..
-* Conductors must be connected accordingly.
+* Observe the pair compatibility condition (cord/cable).
-* It is not recommended to connect phone and ISDN on common phone cable.
+* Do not connect the phone and other facilities (such as e.g. ISDN lines, other analogue phones) by means of a single shared phone cord.
-* Sugested distances phones and PABX are as follows:
+* We suggest maintaining the phone-to-PBX distances specified below:
-** up to 200m – for phones without power supply, proper phone operating,
+** Up to 200 m: in the case of phones that need no power supply; this distance ensures regular phone operations;
-** more than 200m – if You don't use additional power supply improper phone operating may occur,
+** More than 200 m: the phone will demonstrate some irregularities if you fail to use additional power supply unit, and
-** more than 400m – using power supply is obvious for proper phone operating.
+** More than 400 m: a power supply unit will be required to ensure regular phone operation.
 '''''REMEMBER! '''''
-''For system phone CTS-202.Plus always delivered in standard power supply device should be connected. ''
+''For the CTS-202.CL, CTS-202.BT and CTS-203.IP-POE the power pack is not included as standard but is available as an option. In the case of an extended PBX-to-phone distance and the poor quality of cables you may have trouble with regular operation of CTS-202.CL, CTS-202.BT and CTS-203.IP-POE system phones. A solution to this problem is a power pack.''
-''For CTS-202.CL power supply decice is delivered as option. If there is long distance between PABX and phone and worse cable quality, problems with phone CTS-202.CL and CTS-202.Plus operating may occur. Solution of these problems is connecting power supply device.''
+== CTS-202.IP and CTS-203.IP-POE phone configuration for integration with a PBX ==
+=== Configuration of phones for work in the company LAN ===
+'''''IMPORTANT! '''CTS-202.IP telephones will work only with pre-programmed PBXs. The admin must set the PBX parameters and program the keys, subject to the individual requirements of the customer. A phone is authorized in the PBX by entering its MAC address. This number is assigned individually to each phone and can be found on the label placed on the bottom of phone cover. It can also be viewed in the phone menu (VoIP - status).''
-== CTS-202.IP configuration for operating with PABX  ==
-=== Phone configuration for operating in LAN network ===
+'''''Example 1 '''''– a DHCP server operates in the local area network; network settings are defined automatically in the device.
-'''''ATTENTION! '''''
+CTS-202.IP phone is by default configured for operation in local area network and for integration with a DHCP server. The phone will automatically search for the PBX and connect with it after connecting to the network and power. The phone is ready to make calls after the connection is made.
-''Phone CTS-202.IP must be configure in PABX, by admin, to cooperate with PABX. Phone is authorized in PABX using idividual phone MAC address entered in PABX configuration. Individual MAC address for every phone can be find on label located on the bottom side of phone casing. It can be also read in phone menu (VoIP settings status).''
+'''''Example 2 '''''– a DHCP server is not used in the local area network, network settings are defined manually in the device.
-'''''Example 1 '''''– server DHCP works in LAN network, all network settings are defined automatically.
-CTS-202.IP phone is by default configured to work in LAN network withDHCP server. After connecting to LAN network and power source phone automatically find PABX and connect to it. After connection phone is ready to work.
-'''''Example 2''''' – DHCP server is not used in LAN network, network settings are defined manually.
-Before connecting CTS-202.IP phone to LAN, it preconfiguration should be done. To do it, phone should be connected to 230V power line using power supply. In phone connected to power source only one menu will available – '''VoIP'''.
+You must perform the initial configuration before connecting the CTS-202.IP phone to a LAN. To do that, connect the phone to the 230V mains using the power pack. After initializing a phone connected only to the mains, only one menu is available – '''VoIP'''.
@@ Line 575: / Line 639: @@
 | '''VoIP'''('''1''')
 |
 |-
 |
 | '''Network settings''' ('''1''')
 |-
 |
 | '''VoIP server''' ('''2''')
 |-
 |
 | '''Status '''('''3''')
 |}
-Using context keys [[Image:io cts prawo.png]] and [[Image:io cts dol.png]] option '''Network settings''' in '''VoIP '''menu should be selected.
+Using the context keys [[Image:Io_cts_prawo.png]] and [[Image:Io_cts_dol.png‎]], select '''Network settings''' from the menu '''VoIP'''.
-'''Network settings '''–''' '''in this option all settings needed for opereting phone in specified network should be done. Respectively:
+'''Network settings '''–''' '''this menu enables entering phone settings for the network it will be used in. The procedure is:
-* resign from downloading settings from DHCP server,
+* cancel downloading settings from a DHCP server,
-* enter phone IP address,
+* enter the phone's IP address,
-* enter subnet mask,
+* enter the subnet mask,
-* enter default gateway address,
+* enter the default gateway address,
-* enter DNS server address.
+* enter the DNS server address.
+The phone will display the final question '''Set?''' Answer '''Yes'''. The phone will restart and perform initialisation. If no VoIP server address has been entered before, you will be informed that there is no connection with the PBX.
-After answering '''Yes''' on final phone question '''Set?''' phone restarts and performs initialization process. If '''VoIP''' server address has not been previously defined, phone informs about no connection to PABX.
+To set the IP address of a VoIP server, use the left context key [[Image:Io_cts_prawo.png]] to select '''VoIP Menu.''' Press [[Image:Io_cts_dol.png]] to scroll the menu list for the '''VoIP Server''' option and click '''Select [[Image:Io_cts_prawo.png]] '''to go to a submenu and enter the address.
-To set server VoIP IP address, using left context key [[Image:io cts prawo.png]] select menu '''VoIP.''' Pressing key [[Image:io cts dol.png]] move to option '''VoIP server '''and pressing''' Select '''key''' [[Image:io cts prawo.png]] '''enter to submenu and write address.
+If the CTS-202.IP phone is connected to the same local area network with the PBX, then the VoIP (PBX) server address can be acquired automatically and it is not required to enter it manually. Open the '''VoIP'''menu and then '''VoIP server''' menu and use the left context key to select [[Image:Io_cts_prawo.png]] the option '''Auto'''.
-If phone CTS-202.IP is connected to the same local network as PABX, then VoIP server address can be automatically downloaded without neccessity ofmanual entering this address. To do this, menu '''VoIP''' should be selected, and than submenu''' VoIP Server. '''In this submenu an option '''Auto '''should be selected uzing contex key [[Image:io cts prawo.png]].
+The IP Address and the name of VoIP server are supplied by the local area network administrator or PBX admin.
-IP address or VoIP server name should be defined by LAN or PABX admin.
 <center>
 {|{{CTS}}
 |
-  -Name/IP Address-
+  Status:
-  Auto          Back
+ DHCP On
+ IP Number:
+.168.0.100
+ Subnet Mask:
+.255.255.0
+  Next           OK
 |}
 </center>
-'''Status''' – enables to familiarixe with phone current VoIP settings
+'''Status''' – enables viewing the current VoIP settings of the phone
-After connecting phone to LAN and establishing connection to PABX, '''VoIP''' menu (position 6) is available and contains following options. Additional submenu '''Codec''' is available.
+After connecting the phone to the local network and establishing a PBX connection, the '''VoIP''' menu is available as item 6 and has the following structure. Additional submenu appears – '''Codec'''.
+{| class="prettytable}"
-{| class="prettytable"
 | '''VoIP'''('''6''')
 |
 |-
 |
 | '''Network settings''' ('''1''')
 |-
 |
 | '''VoIP server''' ('''2''')
 |-
 |
 | '''Codec''' ('''3''')
 |-
 |
 | '''Status '''('''4''')
 |}
-'''Codec''' – this menu enables selection of audio codec which will be used to establish calls. Audio codec selection affect band width needed to establish call. We can select:
+'''Codec''' – this menu enables selecting the audio codec to be used by the phone for establishing calls. The selection of an audio codec affects the size of band that will be required for establishing the call. The available options:
-* G.711 – wider band,
+* G.711 – broader band,
-* GSM – narrower band,
+* GSM – smaller band,
-* Auto – codec is selected automatically depending on phone location in LAN network with PABX CCT-1668. If phone is located in the same network, codec G.711 is used, otherwise GSM codec.
+* Auto – a codec will be selected automatically depending on whether the phone is used in the same local area network with the CCT-1668, MAC-6400 or CXS-0424 PBX that the phone works with. If the network is the same – G.711 codec will be used and GSM codec will be used outside the network.
-=== Phones configuration for work in WAN network (internet) ===
+=== Configuration of phones for work in a WAN (Internet) ===
+'''''NOTE1! '''CTS-202.IP or CTS-203.IP-POE system phones will work only with pre-programmed PBX. The administrator must set the PBX parameters and program the keys, subject to the individual requirements of the customer. A phone is authorized in the PBX by entering its MAC address. This number is assigned individually to each phone and can be found on the label placed at the bottom of the phone's cover. It can also be viewed in the phone menu (VoIP - status).''
+'''''NOTE2! '''The phone uses port 5522 for operation.''
-'''''ATTENTION1! '''''
-''To force PABX to cooperate with CTS-202.IP, appropriate settings in its configuration should be made by PABX admin. Phone registering in PABX us done using phone MAC address. This number is individual for every phone and can be find on label located on back side of phone casings. It can be also read in phone status menu (VoIP settings status).''
+You must perform initial configuration before connecting the CTS-202.IP phone to WAN (Internet). To do that, connect the phone to 230V mains using the power pack. Only one menu is available in the phone connected only to the mains – '''VoIP'''.
-'''''ATTENTION2! '''''
-''Phone using port 5522.''
+{| class="prettytable"
-Before connecting CTS-202.IP phone to WAN network (internet) phone preconfiguration should be done. To do it, phone should be connected to 230V power lineusing power supply. In phone connected to power source only one menu will available – '''VoIP'''.
-{| class="prettytable}"
 | '''VoIP'''('''1''')
 |
 |-
 |
 | '''Network settings''' ('''1''')
 |-
 |
 | '''VoIP server''' ('''2''')
 |-
 |
 | '''Status '''('''3''')
 |}
-To enter settings You should use left context key [[Image:io cts prawo.png]] '''Menu''' and than select '''VoIP menu VoIP.''' After pressing key '''Select [[Image:io cts prawo.png]] '''You can set necessarily network settings. Menu can be scrolled by key [[Image:io cts dol.png]] .
+To enter the settings, use the left context key [[Image:Io_cts_prawo.png]] '''Menu''' to select '''VoIP menu'''. Press ''' Select '''[[Image:Io_cts_prawo.png]],''' '''to enter '''Network settings'''. You can scroll the menu using the [[Image:Io_cts_dol.png]] key.
-'''Network settings '''–''' '''in this menu phone network settings should be set. First should be decided if settings will be downloaded from DHCP server. If no, following data should be entered:
-* phone IP address
+'''Network settings '''–''' '''this menu enables entering phone settings for the network it will be used in. First decide if the settings will be downloaded from a DHCP server. If not, enter the following items in sequence:
-* subnet mask
-* default gateway address
-* DNS server address
+* phone's IP address,
+* Subnet mask,
+* default gateway address,
+* DNS server address.
-'''VoIP server''' – in this menu You should enter VoIP server IP address (or name), that means PABX CCT-1668 address.
+'''VoIP server''' – enter the IP address of the VoIP server (or name) in this menu, i.e. the address of CCT-1668, MAC-6400 or CXS-0424-type PBX.
-'''Status''' – in this menu current VoIP phone settings can be displayed.
+'''Status''' – enables viewing the current VoIP settings of the phone. Also shows the phone's MAC address.
-After connecting phone to WAN network (internet) and conecting to PABX, '''VoIP''' menu (position 6) is available and contains following options. Additional submenu '''Codec''' is available.
+After connecting the phone to the WAN (the Internet) and establishing a PBX connection, the '''VoIP''' menu is available as item 6 and has the following structure. Additional submenu appears – '''Codec'''.
+{| class="prettytable"
-{| class="prettytable}"
+| '''VoIP'''('''5''')
-| '''VoIP'''('''6''')
 |
 |-
 |
 | '''Network settings''' ('''1''')
 |-
 |
 | '''VoIP server''' ('''2''')
 |-
 |
 | '''Codec''' ('''3''')
 |-
 |
 | '''Status '''('''4''')
 |}
-'''Codec''' – this menu enables selection of audio codec which will be used to establish calls. Audio codec selection affect band width needed to establish call. We can select:
+'''Codec''' – this menu enables selecting the audio codec to be used by the phone for making calls. The selection of an audio codec affects the size of band that will be required for making the call. The available options:
-* G.711 – wider band,
+* G.711 – broader band,
-* GSM – narrower band,
+* GSM – smaller band,
-* Auto – codec is selected automatically depending on phone location in LAN network with PABX CCT-1668. If phone is located in the same network, codec G.711 is used, otherwise GSM codec.
+* Auto – a codec will be selected automatically depending on whether the phone is used in the same local area network with the CCT-1668, MAC-6400 or CXS-0424 PBX that the phone cooperates with. If the network is the same – the G.711 codec will be used and GSM codec will be used outside the network.
-=== Error messages and solving problems with connecting phones CTS-202.IP to PABX ===
+=== Error messages and troubleshooting when connecting the CTS-202.IP phone to a PBX ===
-'''Message text on displayWhat should be done?'''
-{|{{Prettytable}}
-| ''Set VoIP server parameters''
-| Valid IP address or name of VoIP server (PABX) should be entered.
+{| {{prettytable}}
+!{{Hl2}}|'''Message text'''
+!{{Hl2}}|''' What to do'''
 |-
-| ''Set LAN network parameters''
+| ''Set the parameters of VoIP server''
-| Switch on network settings downloading from DHCP server or enter these settings manually.
+| Enter the valid IP address and the VoIP server (PBX) name.
 |-
-| ''Check power cord ''
+| ''Set the LAN parameters''
-| No power. Check power cord.
+| Switch on downloading the phone's network settings from a DHCP server or enter them manually.
 |-
-| ''No PABX''
+| ''Check network cable ''
-| Automatic PABX search is enabled in phone – PABX can't be found in network,where phone working in. Enter PABX IP address (VoIP server) manualy and check phone configuration.
+| Missing network connection. Check network cable.
+|-
+| ''PBX not found''
+| The phone has automatic PBX search enabled but the PBX was not found in the network the phone is in. Enter the PBX (VoIP server) IP address and check the phone configuration.
 |-
 | ''No answer from DNS server''
-| Connection to DNS server can't be established.
+| The PBX name was entered but connecting the DNS server was unsuccessful.
 |-
 | ''No answer from VoIP server''
-| Connection to PABX can't be estasblished. Following reasons are possible: phone network settings or PABX IP address are incorectly defined, PABX is switched off.
+| Cannot connect with the PBX. The PBX settings, PBX IP address might have been configured incorrectly or the PBX is switched off.
 |-
-| ''No answer from DHCP server ''
+| ''No answer from DHCP server''
-| DHCP server can't be found in LAN network. Contact with network admin.
+| The DHCP server was not found in the local area network. Contact the network admin.
 |-
-| ''Connection to server established - waiting for authorization''
+| ''|Connection established, waiting for authorization''
-| Your phone is properly configured and connection to PABX is established. You have no rights to using phone connected to PABX. Contact with PABX admin.
+| Your phone has been configured correctly and connected to the PBX. You do not have the privileges assigned to use the phone in a PBX. Contact the PBX admin.
 |-
-| ''Invalid VoIP server name''
+| ''Wrong VoIP server name''
-| Invalid PABX name entered. PABX name cann't be found on DNS server.
+| The entered PBX name is incorrect. The PBX name was not found on the DNS server.
 |}
-== Connecting CTS-232 console ==
+== Connecting the CTS-232 console ==
+{{warning| '''Disconnect the phone from the line and power pack before connecting the console. Connecting the console to a powered phone might damage the phone'''}}
-{|{{Prettytable}}
-| <center>1</center>
-| [[Image:io cts 21.png]]
-| Screw on joining element to console, using fixing bolt included in delivery scope and screw on joining element to phone, using fixing bolt included in delivery scope
+{| {{prettytable}}
+| [[Image:io cts-202 połączenie z konsolą.png]]
+| Screw the connecting element to the console and the telephone using the attached fixing screws.
 |-
-| <center>2</center>
+|<br><br><br>
-| [[Image:io cts 22.png]]
+|
-| Plug connecting cable into console socket assigned as IN and plug second end of connecting cable into phone socket assigned as CONSOLE
 |-
-| <center>3</center>
+| [[Image:io cts-202 połączenie telefonu z konsolą.png]]
+| Connect the plug of the connecting cable to the console's IN socket and to the phone's CONSOLE socket
+|-
+|<br><br><br>
 |
+|-
+|
 {|{{CTS}}
 |
- Key F16
+      Key (F16)
          Free
-  Change          Back
+  Change        Back
 |}
-| Check console - after pressing any key on console, its number should be displayed on phone screen.
+| Press any key to check the console's operation. The number assigned to the key should be shown on the display.
 |}
-== Connection of headphones and external microphone ==
+{{warning| '''Disconnect the phone from the line and power pack before connecting the console. Connecting the console to a powered phone might damage the phone'''}}
+== Hooking up headphones and an external microphone ==
+The phone enables connecting headphones or standard headphones with a microphone used with computers.
-<center>[[Image:io cts calosc.png]]</center>
-Headphones or phones with microphone – usually used in computers - can be connected to the phone.
-.Plug headphones cable terminal into socket assigned as [[Image:io cts sluchawki.png]]
+<center>[[Image:Io_cts_calosc.png‎]]</center>
+* Connect the headset plug to the socket marked with the following symbol on the telephone: [[Image:Io_cts_sluchawki.png‎]].
+* Connect the external microphone cord plug to the socket marked with the following symbol on the phone: [[Image:Io_cts_mikro.png]].
-.Plug external microphone cable terminal into socket assigned as [[Image:io cts mikro.png]]
+'''''Important! '''Microphone and headphone earthing points must be separated.''' '''''
-'''''Attention! '''''
-''Microphone and headphones grounds should be separated. ''
+'''''Remember! '''When headphones are connected to the CTS-202.CL and CTS-202.BT phones, the system automatically switches to the headphones support mode which is signalled by the letter H shown on the display. In CTS-202.IP phones the headphones must be enabled in the phone menu. The Switching the headphones on/off function can be assigned to a programmable key.''
+== Connecting the CTS-202.IP phone to the external call recording system ==
+The CTS-202. phones are designed to support an external call recording system. Use the AUDIO OUT (RJ-11) to connect the phone with a recording device:
-'''''Remember! '''''
+<center>
-''Headphones maintaining mode is set automatically in phones CTS-202.CL and CTS-202.Plus after connecting headphones. It is announced by letter „H” displayed on screen. In phones CTS-202.IP headphones should be switched on using phone menu. It is possible to assign switch on/off option to programmed key (see chapter).''
-== Connecting CTS-202.Plus and CTS-202.IP phonesto external call recording system ==
-Phones CTS-202.Plus are prepared for cooperation with external calls recording system. Terminal (RJ-11) AUDIO OUT located in phone casing is used to connect phone to recorder:
-<center>
 {|{{prettytable}}
-!{{Hl1}}| ''Terminal''
+!{{Hl1}}| ''No. of terminal''
 !{{Hl1}}| ''Meaning''
 |rowspan="7" |[[Image:io cts-202 RJ11-6styków.png]]
 |-
 | 1
-| Not connected
+| not connected
 |-
 | 2
-| '''''STERa''' ''recorder controll
+| '''''STERa''' ''controlling the recorder
 |-
 | 3
-| '''''VOICEa''''' analogue signal from phone
+| '''''VOICEa''''' analogue signal from the phone
 |-
 | 4
-| '''''VOICEb''' ''analogue signal from phone
+| '''''VOICEb''' ''analogue signal from the phone
 |-
 | 5
-| '''''STERb''' ''recorder controll
+| '''''STERb''' ''controlling the recorder
 |-
 | 6
-| Not connected
+| not connected
 |}
 </center>
-Analogue signal from phone is tranfered on middle wires of AUDIO OUT terminal – VOICEa, VOICEb.
+The analogue signal from the telephone is supplied continuously on the central part of the AUDIO OUT – VOICEa, VOICEb socket.
-Wires STERa, STERb are used to switching on and off recording. „Shorting” status (resistance ca. 35) can be observed since lift handset (switching on speakerphone), till hang up handset (switching off speakerphone).
+The STERa, STERb pair is used for starting the recording. The “connection” status (resistance approx. 35&Omega;) is present from the moment of picking up the handset (switching on the 'Hands Free' system) to hanging up the handset (switching off the 'Hands Free' mode).
-Audio and control signal polatrity is meaningless.
+The polarization of the sound signal and control signal does not matter.
-Output control parameters (AUDIO OUT):
+The parameters of the control output (AUDIO OUT):
+<center>
-{|{{Prettytable}}
+{| {{prettytable}}
-| max. striking current:
+| max. activation current:
 | 100 mA
-| continous
+| continuous
 |-
-| max. connected voltage:
+| max. applied voltage:
 | 200 V
 | peak
 |-
-| Cut off current:
+| cut-off current:
 | <nowiki><1 mA</nowiki>
-| for voltage 200 V
+| for 200 V
 |-
 | output capacity:
 | 25 pF
 | for signal 50 V; f=1 MHz
 |}
-'''''ATTENTION: '''''
+</center>
-''While using TelephoneCTI.Plus application, AUDIO OUT socket in system phones CTS-202.Plus and CTS-202.IP is intended to direct phone connecting to linear or microphone input on computer audio card.''
+'''''WARNING: '''''
+''If you are using TelefonCTI the AUDIO OUT socket in the CTS-202.IP system phone is used for connecting the phone directly with line or microphone input on the computer's sound card.
-= Phone settings =
+= Phone Settings =
+{| {{prettytable}}
-{|{{Prettytable}}
 | '''Ringing tone'''
-| Up to five phone ringing tone are available for selection.
+| You may choose from among five ringer signals.
 |-
-| '''Ringing volume'''
+| '''Ringing Volume'''
-| This function enables to select up to seven levels of ringing signal volume or switch off ringing.
+| This function allows either selecting from among seven ringer volume levels (incoming call signals) or switching off the ringer.
 |-
 | '''Contrast'''
-| Settings of optimal visibility of signs on LCD display.
+| You may configure the optimum visibility on the LCD display.
 |-
 | '''Language'''
-| System phone enables displaying messages in three languages: polish, english and russian. Polish language is set as default.
+| The phone enables displaying messages in different languages. The Polish language is the default setting.
 |-
 | '''Auto answer'''
-| Phone enables automatic answering calls without user activity by switching on speakerphone or headset. Connection is interrupted in 5 seconds after hanging up handset by caller. Połączenie zostaje rozłączone po 5 sekundach od odłożenia słuchawki przez inicjatora.
+| The phone ensures automatic receipt of incoming calls: it will switch on the sonic circuit of either the headphone or 'Hands Free' system. You need not be involved. The call will be disconnected after 5 seconds from the moment the call originator has hung up the phone.
 |-
 | '''Auto dial'''
-| Automatic number dialing after short pressing programmable key (circa 1 second) if for this key internal number or index from phone book is programmed, without wating for lifting handset.
+| Automatic number dialling: press (for one second) and release the programmable key that is dedicated to an extension number or directory numbers. You need not pick up the handset.
 |-
-| '''Volume'''
+| '''Amplification'''
+| '''Sp-ph power''' adjustment of 'Hands Free' or headphone (if active) loudspeaker volume. '''Handset power''' adjustment of the handset loudspeaker volume.
-'''(Amplification)'''
-| '''Sp-ph power''' - Speakerphone or headset (if connected and turn-on) volume tunning.
-'''Handset power''' - Handset volume tunning.
 |-
 | '''Own number'''
-| Preview of phone number assigned to phone.
+| Presentation of the number that has been assigned to your phone at the PBX level.
 |-
 | '''Outgoing digit'''
-| Programm outgoing digit which will be necessarily for establish outgoing calls (usually 0). This settings is necessarily for appropriate dialing and redialing numbers from phone book.
+| You can program a flag digit that should be dialled when you make an outgoing call (usually '0'). This setting is required for correctly redialling the received and missed calls as well as for dialling directory phone numbers.
 |-
 | '''Headphones'''
-| Enables switch on/off connected headphones. If headphones are switched on, after pressing '''SPK ON''' key all audio signals can be hear in headphones instead of speakerphone.
+| This feature allows switching on/off the headphones. If the headphones are ON, press the '''SPK ON''' button to hear the acoustic signals in the headphones instead of the 'Hands Free' speakerphone.
 |-
-| '''Phone name'''
+| '''Telephone name'''
-| This option enables assigning phone name (ex. Trade Dept.) visible on display in standby mode.
+| Using this option you can enter a phone name (e.g. secretary) which will be displayed on the standby screen.
 |-
 | '''Factory settings'''
-| This function deletes all settings made by user. It should be remember, that this function deletes also all numbers from private phone book and numbers programmed for keys.
+| This feature will delete all your current settings. You must not forget that it will also delete any and all numbers saved to your personal directory and to dedicated keys.
+|-
+| '''Program version'''
+| You can view the phone firmware release number.
 |-
-| '''Software version'''
-| This option shows phone firmware version.
 |}
-= Phone maintenance =
+= Phone Operations =
+== Phone Menu (navigation through the phone menu) ==
+To navigate via the phone menu, use the keys located in the top part of the keypad under the display. The functions are saved to every key.
-== Phone menu (navigation through phone menu) ==
-Navigation through phone menu can be done by keys located in upper part of keypad, below display.
-<center>[[Image:io cts prawo.png]][[Image:io cts lewo.png]]</center>
-<center>[[Image:io cts gora.png]]</center>
-<center>[[Image:io cts dol.png]]</center>
-Function of each key is displayed on phone and depends on menu position
+<center>[[Image:Io_cts_prawo.png]]    [[Image:Io_cts_lewo.png]]<br>
+[[Image:Io_cts_gora.png]]<br><br>
+[[Image:Io_cts_dol.png]]
+</center>
+The system will present them on the display and change descriptions in real time, depending on the menu item.
-{|{{Prettytable}}
+{| {{prettytable}}
-| <center>[[Image:io cts prawo.png]]</center>
+| [[Image:Io_cts_prawo.png]]
-| Key functions depend on context:
+| The main context-related key functions are:
 * '''Menu'''
@@ Line 992: / Line 986: @@
 * '''Save'''
-Current key function is displayed on the left side over the key.
+The current key function is displayed on the left side above the key.
 |-
-| <center>[[Image:io cts lewo.png]]</center>
+| [[Image:Io_cts_lewo.png]]
-| Key functions depend on context:
+| The main context-related key functions are:
-* '''Book'''
+* '''Directory'''
 * '''Back'''
 * '''Exit'''
-Current key function is displayed on the right side over the key.
+The current key function is displayed on the right side above the key.
 |-
-| <center>[[Image:io cts gora.png]]</center>
+| [[Image:Io_cts_gora.png]]
-| * Scrolling up
+| * Scrolling up the menu.
-* After pressing this key in phone stanby mode:
+* If you press down this button in the standby mode:
-* 1 time – opening private phone book,
-* 2 times – opening publik phone book<ref name="ftn1">Only if subscriber is authorized to use public phone book (set by PABX admin). </ref>.
+* once, you will enter your personal directory,
+* twice - you will enter the public directory <ref name="ftn1">Provided the subscriber has acquired the right to access the public directory (this right is assigned by the administrator).</ref>
 |-
-| <center>[[Image:io cts dol.png]]</center>
+| [[Image:Io_cts_dol.png]]
-| * Scrolling down
+|
-* After pressing this key in phone standby mode, list of extension numbers is displayed.
+* Scrolling down the menu.
+* If you press down this key in the standby mode, you will enter the list of extension numbers.
 |}
-== Quick return to main screen ==
+== Quick Return to the Main Screen ==
+You may leave any menu item at once and immediately return to the main screen (for instance, if you want to view the presentation of an incoming call number). To do so, press '''''SPK OFF'''''.
+== Function Buttons ==
+The phone is equipped with function buttons designed for support manufacturer-defined programmable features.
-It is possible to return to main screen from any place of phone menu system (ex.: when You want to look at caller number). To do this You must press '''''SPK OFF''''' key.
+{| {{prettytable}}
+| [[Image:Io_cts_flash.png]]
-== Function keys ==
-Phone is equiped in function keys, which realize functions programmed by manufacturer
-{|{{Prettytable}}
-| [[Image:io cts flash.png]]
 | Flash
-| FLASH signal (holding on established call) for selecting PABX services or dialing another extension number during call. In standby mode, after pressing this key option '''Menu >> Services '''is selected.
+| This button supports a selection of PBX services or dialling another subscriber during an active call. If you press this button in the standby mode, you will enter the '''Menu >> Services'''.
 |-
-| [[Image:io cts redial.png]]
+| [[Image:Io_cts_redial.png]]
 | Redial
-| By pressing this key in standby mode Ypu can select:* 1 time – list of lastly dialed numbers,
+| If you press this button in the standby mode:
-* 2 times – list of answered calls,
-* 3 times – list of missed calls.
+* once, the system will display the list of the last dialled numbers;
+* twice, the system will display the list of received calls, and
+* three times, the system will display the list of missed calls.
 |-
-| [[Image:io cts spk on.png]]
+| [[Image:Io_cts_spk_on.png‎]]
 | SPK ON
-| * Switching on Hands Free mode.
+|
+* This button switches on the 'Hands Free' mode.
-* Pressing this key during ringing,answering call.
+* You will be able to receive a call when the ringer is on.
-* Start "cold" number dialing (without lifting handset).
+* You will be able to initiate the call in the case of "cold" dialling (handset on the cradle).
 |-
-| [[Image:io cts spk off.png]]
+| [[Image:Io_cts_spk_off.png]]
 | SPK OFF
-| * Switching off Hands Free mode or disconnecting if You have lifted handset.
+|
-* During rtinging it causes refuse call.
+* This button switches off the 'Hands Free' mode or disconnects the call if the handset is picked up.
-* Immediate return to phone main screen if You are in any menu.
+* It will cancel the call when the ringer is on.
-* If there are missed call it is possible to delete them without viewing details.
+* It will immediately exit the phone menu if you stay in any menu item.
+* It will delete all the missed calls (no need to view the details) if the phone saves such calls.
 |-
-| [[Image:io cts mute.png]]
+| [[Image:Io_cts_mute.png‎]]
-| Mute
+| Microphone OFF
-| * Switching off microphone in handset or Hands Free mode (internal or external microphone)<ref name="ftn2">''CTS-202.IP'' phone is not equipped in speakerphone loudspeaker.</ref>. Next pressing this key switching microphone on.
+|
-* It there is an ACD group in PABX, this key can be used to preview status of ACD group. Only one condition is appropriate configuration of CTS display in ConfigMAN application, it should be done during PABX installation. Number of waiting calls, number of currently serviced calls, current waiting time, average call time, number of available agents, etc can be displayed on phone screen.
+* This button will switch off the handset microphone or the speakerphone in 'Hands Free' mode ('Hands Free' mode or external loudspeaker). <ref name="ftn2">The ''CTS-202.IP'' phone does not feature a 'Hands Free' mode microphone</ref>. If you press it again, the system will switch on the microphone.
+* If an ACD group is present in the PBX, this key will display the view of this ACD group status. The feature depends on the specific configuration of the CTS telephone display status in the ''ConfigMAN'' application; the service should be programmed by the service team during installation of the PBX. The system displays the number of parameters such as: number of waiting calls; number of active calls; call waiting time; average call time; number of available agents.
 |-
-| [[Image:io cts regulation-.png]]
+| [[Image:Io_cts_regulation-.png‎]]
-| Regulation button
+| Control Button
-| * During standby mode as well as during call decrease ringer volume.
+|
-* During dialing and after establishing call, decrease handset loudness, speakerphone loudness or loudness in headseds if used.
+* In the standby mode and for the period of ringing, this button will decrease the ringing volume.
-* Its used to regulation in options '''Menu >> Settings >> Amplification >> Sp-ph power / Handset power'''
+* For the period of call setting and calling the button will decrease the calling volume of the handset, 'Hands Free' or active headphone systems.
+* To adjust the options in '''Menu >> Settings >> Volume >> Hands Free Loudspeaker / Speakerphone.'''
 |-
-| [[Image:io cts regulation+.png]]
+| [[Image:Io_cts_regulation+.png]]
-| Regulation button
+| Control Button
-| * During standby mode as well as during call increase ringer volume.
+|
-* During dialing and after establishing call, increase handset loudness, speakerphone loudness or loudness in headseds if used.
+* In the standby mode and for the period of ringing, this button will increase the ringing volume.
-* '''Its used to regulation in options Menu >> Settings >> Amplification >> Sp-ph power / Handset power.'''
+* For the period of call setting and calling the button will increase the calling volume of the handset, 'Hands Free' or active headphone systems.
+* To adjust the options in '''Menu >> Settings >> Volume >> Hands Free Loudspeaker / Speakerphone.'''
 |}
-== Menu structure ==
+== Menu Structure ==
 {| class="prettytable"
 | Call register ('''1''')
+|
 |
 |-
 |
-| MIssed calls ('''1''')
+| Missed calls('''1''')
+|
 |-
 |
-| Received calls('''2''')
+| Received calls ('''2''')
+|
 |-
 |
 | Dialed numbers ('''3''')
+|
 |-
 |
 | Erase last call ('''4''')
+|
 |-
 |
 | Last call time ('''5''')
+|
 |-
 |
 | Last call cost ('''6''')
+|
 |-
-| Program keys('''2''')
+| Program keys ('''2''')
+|
 |
 |-
 |
 | Press a key
+|
 |-
 |
 | Set default
+|
 |-
 | Services ('''3''')
+|
 |
@@ Line 1,136: / Line 1,131: @@
 |
 | Call forward. ('''1''')
+|
 |-
 |
 | Don't disturb ('''2''')
+|
 |-
 |
 | Urgent call ('''3''')
+|
 |-
 |
-| Phone lock ('''4''')
+| Phone lock('''4''')
+|
 |-
 |
 | Temporarily CLIR ('''5''')
+|
 |-
 |
 | Park ('''6''')
+|
 |-
 |
 | 3PTY ('''7''')
+|
 |-
 |
-| Fixed account('''8''')
+| Fixed account ('''8''')
+|
 |-
 |
 | Urgent ringing ('''9''')
+|
 |-
 |
 | Call intercept. ('''10''')
+|
 |-
 |
 | Private call ('''11''')
+|
 |-
 |
 | Working mode ('''12''')
+|
 |-
 |
 | MCID ('''13''')
+|
 |-
 |
 | Voicemail ('''14''')
+|
 |-
 |
 | Conference ('''15''')
+|
+|-
+|
+| MobilePhone ('''16''')
+|
 |}
 {| class="prettytable"
 | Settings ('''4''')
+|
 |
@@ Line 1,203: / Line 1,218: @@
 |
 | Ringing tone ('''1''')
+|
 |-
 |
 | Ringing volume ('''2''')
+|
 |-
 |
 | Contrast ('''3''')
+|
 |-
 |
 | Language ('''4''')
+|
 |-
 |
 | Auto answer ('''5''')
+|
 |-
 |
 | Auto dial ('''6''')
+|
 |-
 |
 | Amplification ('''7''')
+|
 |-
 |
 | Own number ('''8''')
+|
 |-
 |
 | Outgoing digit ('''9''')
+|
 |-
 |
 | Headphones ('''10''')
+|
 |-
 |
 | Telephone name ('''11''')
+|
 |-
 |
 | Factory settings ('''12''')
+|
 |-
 |
 | Program version ('''13''')
+|
 |-
-| DECT ('''5''') <nowiki>*</nowiki>
+| Bluetooth ('''5''') <nowiki>*</nowiki>
+|
 |
 |-
 |
-| Registering ('''1''')
+| Switch BT on/off ('''1''')
+|
 |-
 |
-| Remove handset ('''2''')
+| Register headphone ('''2''')
+|
 |-
 |
-| Status ('''3''')
+| Status('''3''')
+|
+|-
+|
+|
+|
 |}
@@ Line 1,272: / Line 1,309: @@
 {| class="prettytable"
 | VoIP ('''5''')<nowiki>**</nowiki>
 |
+|
 |-
 |
 | Network settings ('''1''')
+|
 |-
 |
 | VoIP server ('''2''')
+|
 |-
 |
 | Codec ('''3''')
+|
 |-
 |
 | Status''' '''('''4''')
+|
 |}
+<nowiki>*</nowiki> - this menu is available only in CTS-202.BT phones
-<nowiki>*</nowiki> - menu available only in CTS-202.Plus phones
+<nowiki>**</nowiki> - this menu is available only in CTS-202.IP phones
-<nowiki>** </nowiki>- menu available only in CTS-202.IP phones
-== Quick moving through menu ==
-To quick move to selected menu option, it is possible to use method of quick moving through menu.
-.Press '''Menu '''key'''.'''
-.Select from keypad number of option you want to select, ex. if you want to select option '''Settings >> Own number''', select digit 4, and next 8.
-= Receiving and finishing call =
-.Incoming call is signaling by mean of ringing, flashing LEDs on phone and showing of number or name of caller on phone display.
-.If You want to reject call, press '''SPK OFF '''key or left context key '''Details''', and next select option '''Reject'''. In such situation, call is stored in '''Received calls''' list.
-.If You want to mute incomming call ringing, press key''' Mute'''. After hanging on the handset by caller, call is stored in '''Received calls''' list.
+== Quick Navigation via Menu ==
+You can quickly go to a selected menu item using a special shortcut.
-.To answer call lift the handset, or if you want to activate Hands Free mode, press '''SPK ON '''key.
-.After establishing connection start talking.
-.To finish call hang up handset or press '''SPK OFF''' key.
+{| class="prettytable"
-= Dialing number from phone keypad =
-== "Hot" number dialing ==
-{|{{Prettytable}}
 | <center>1</center>
-| Lift handset or press '''SPK ON''' key.
+| Press '''Menu.'''
+|-
+|
+|
 |-
 | <center>2</center>
-| Dial required number.
+| Type the code of the menu item you want to select: for instance, if you want to open the '''Settings >> Own number''' menu, select 4 and next, 8.
 |-
-| <center>3</center>
+|
-| After establishing call, start talking.
+|
-|-
-| <center>4</center>
-| To finish call, hang up handset or press '''SPK OFF''' key.
 |}
-'''After lift handset, phone wait 15 seconds for number dialing '''('''from phone book or keypad''')'''. After this time PABX stay unavailable.'''
-== "Cold" number dialing ==
+= Receiving and finishing a call =
+{| class="prettytable"
+| <center>1</center>
+| The incoming call is announced by the ringer, flashing LED strip, and display of the number or subscriber name on the screen.
+|-
-{|{{Prettytable}}
+|
-| <center>1</center>
+|
-| Dial required number
 |-
 | <center>2</center>
-| Lift handset or press''' SPK ON''' key.
+| If you want to refuse a call, press '''SPK OFF ''' or the left context key ''Options'', and then select '''Reject'''. In this case the call will be saved to the '''Received Calls''' category (see section 3.3).
+|-
+|
+|
 |-
 | <center>3</center>
-| After establishing call, start talking.
+| If you wish to decrease the volume of the incoming call ringer, press the '''Mute''' button. Once the call originator hangs up the handset, the call will also be saved to the '''Received Calls'''category.
 |-
-| <center>4</center>
+|
-| To finish call, hang up handset or press''' SPK OFF''' key.
+|
-|}
+|-
+| <center>3</center>
+| If you wish to receive the call, pick up the handset or press the '''SPK ON''' button to go to the 'Hands Free' mode.
-= Dialing numbers from lists =
+|-
+|
+|
-== Redial ==
+|-
+| <center>4</center>
+| Having set the call, start talking.
+|-
+|
+|
+|-
+| <center>5</center>
+| If you wish to terminate the call, hang up the handset or press the '''SPK OFF''' button.
-.Press '''REDIAL''' key. On phone display last dialed number appear (it is first entry in dialed number list, this list can be scrolled using [[Image:io cts gora.png]] / [[Image:io cts dol.png]] keys).
+|-
+|
+|
-.Lift handset or press''' SPK ON''' key.
+|}
-.After establishing call, start talking.
+= Dialling Numbers on the Phone Keypad =
+== Hot Dialling ==
-.To finish call, hang up handset or press''' SPK OFF''' key.
+<center>
+{| {{prettytable}}
+| 1
+| Pick up the handset or press the '''SPK ON'''[[image:Io_cts_spk_on.png‎]] button.
+|-
+| 2
+| Dial the number you wish to call.
+|-
+| 3
+| Having set the call, start talking.[[image:Mowa.jpg]]
+|-
+|-
+| 4
+| If you wish to terminate the call, hang up the handset or press the '''SPK OFF''' button.[[image:Io_cts_spk_off.png]]
+|}
+</center>
+Once you pick up the handset, the phone leaves you 15 seconds for dialling the number (from the directory or keypad). After 15 seconds the PBX will play the unavailable signal.
+== “Cold” Dialling ==
-== Selecting extension number from subscriber list. ==
+<center>
+{| {{prettytable}}
+| 1
+| Dial the number you wish to call.
+|-
+| 2
+| Pick up the handset or press the '''SPK ON'''[[image:Io_cts_spk_on.png]] button.
+|-
+| 3
+| Having set the call, start talking.[[image:Mowa.jpg]]
+|-
+| 4
+| If you wish to terminate the call, hang up the handset or press the '''SPK OFF'''[[image:Io_cts_spk_off.png]] button.
+|-
+|}
+</center>
+= Dialling from the Lists =
+== Quick Dialling of the Last Dialled Number ==
+{| class="prettytable"
+| 1
+| Press the '''REDIAL''' button. The phone will display the last dialled number which will be the first item on the last-dialled numbers list; you can browse the list using the [[Image:Io_cts_gora.png]] / [[Image:Io_cts_dol.png]]) keys.
+|-
+| 2
+| Pick up the handset or press the '''SPK ON'''[[image:Io_cts_spk_on.png]] button.
+|-
+| 3
+| Having set the call, start talking.[[image:Mowa.jpg]]
+|-
+| 4
+| If you wish to terminate the call, hang up the handset or press the '''SPK OFF'''[[image:Io_cts_spk_off.png]] button.
+|-
+|}
-.In standby mode press [[Image:]] key (arrow down).
+== Dialling Extension Numbers from the Subscriber List ==
-.Press appropriate key to select starting letter of required phone book entry.
+{| class="prettytable"
+| 1
+| The phone must be set in the standby mode. Press [[Image:Io_cts_dol.png]] (down arrow key).
+|-
+| 2
+| Type in the initial letters of the entry. The system will go to the beginning of the group with these initial letters.
+|-
+| 3
+| Scroll the subscriber list up or down until you find your entry.
+|-
+| 4
+| Pick up the handset or press the '''SPK ON'''[[Image:Io_cts_spk_on.png]] button.
+|-
+|}
+=== Presentation of the Extension Number Status ===
+If you select a single subscriber or subscriber group from the list of PBX extension numbers, the system will display the busy status on the screen. In the case of a group, the 'busy' status will be displayed if all the phones in this group are busy and the waiting queue is full.
-.Scroll subscriber list until required entry is displayed.
+The subscriber list will contain no subscribers without any comments. Select the left context key '''Pr. key'' '''''(Program key) when browsing the list of subscribers and the system will go to the option of assignment of a specific subscriber to the quick dial key.
+<center>
+{|{{CTS}}
+|
+ ---Extension numbers---
+ Subscriber name
+ Subscriber       (Free)
+ Program           Back
+|}
+</center>
-.Lift handset or press''' SPK ON''' key.
+== Call History (Call Register) ==
+The call register is a cache record of the last calls initiated from a specific phone.
+Such calls are saved to the categories specified below:
-=== Extension number presentation status ===
+* Missed calls;
+* Received calls, and
+* Dialled numbers.
+If you want to call a number that has been saved to the call history:
-If You select subscriber or group from extension number list, its status is presented on phone display. Group is busy if all phones in group are busy.  Subscriber without comment is not displayed in subscriber list. Selecting left context key '''Change'' '''''during''''' '''''subscriber list review results in selecting option of assigning this subscriber to speed access key.
+{| class="prettytable"
+| <center>1</center>
+| Select '''Menu >> Call Register >> Missed, Received Calls '''or '''Dialled Numbers'''.
+|-
+| <center>2</center>
+| Dial the number you wish to call.
+|-
+| <center>3</center>
+| Pick up the handset or press the '''SPK ON'''[[Image:Io_cts_spk_on.png]] button.
+|}
-== Call history (Call register) ==
+Similar functionality is available by pressing the redial key [[Image:Io_cts_redial.png]] and then up/down key [[Image:Io_cts_gora.png]] [[Image:Io_cts_dol.png]]
+Pressing "Redial" several times toggles specific call lists, i.e.:<br>
+* First press displays the last-dialled numbers list.
+* Second press displays the list of received calls.
+* Third press displays the list of missed calls.
+= Use of Speed Access Keys =
+	The quick dial keys are programmable backlit keys grouped in a column on the right of the CTS-202.CL, CTS-202., CTS-202.IP system phones and on the additional consoles dedicated for these phones.
-Call register is list of last calls for this phone
-Calls are remembered in following categories:
+<center>[[Image:Io_cts_all.png]] </center>
-* Missed calls,
-* Received calls,
-* Dialed numbers.
+The term 'programmable' means you can dedicate each of these keys to the parameters specified below:
-To establish call with number from call register:
+* Extension number (subscriber, account, or group),
-.Select key '''Menu >>Call register >> Missed calls, Received calls '''or''' Dialed numbers'''.
+* Entry shortcut (personal or public directory),
-.Select number you want to dial.
-.Lift handset or press''' SPK ON''' key.
-= Using speed access keys =
-Speed access keys are programmable keys with LED signaling. They are located in column on the right side of system phones CTS202.CL, CTS202.Plus, CTS-202.IP and consoles connecting to them.
-<center>[[Image:io cts all.png]]</center>
-Programming possibility means, that user for each key can assign one off following function:
-* External number (subscriber, accout or group),
-* Entry index (entry in private or public phone book),
 * Service,
-* Function,
+* Function, and
-* Line (trunk or trunk group status signaling, possible to programm by PABX admin).<br/>
+* Line (trunk status signal or trunk group status signalling): this parameter may be programmed by the PBX administrator only.<br/>
-If key is not programmed, LED near this key is continously turned off and after pressing this key information about no function assigned to this key is displayed on screen.
+If the key is not programmed, its LED will remain OFF. If you press this key for a short period of time, the system will display a message reading that no feature has been assigned to this key.
 <center>
 {|{{CTS}}
 |
-  Key  (F8)
+  Key       (F8)
      Free
@@ Line 1,456: / Line 1,554: @@
 |}
 </center>
+The following sections will show you how to program and use the quick dial keys as well as how to interpret their LED signalling code. We will use either the terms 'key' or 'button'. Where you find a command "'''press and hold a key/button'''”, it will mean you have to press a key and hold it for about three seconds until a specific feature becomes active.
+== Speed Access Key Programming ==
-Next in this chapter You find descriptions how to programm and use speed access keys as well as how to interpret key LED signaling. As '''long key pressing''' You should mean pressing key and its holding about 3 seconds until activate function assigned to this key.
+<center>
+{| {{prettytable}}
-== Programming speed access keys ==
+| 1
+| [[Image:io cts-202 fragment telefonu i konsoli.png]]
+| Select and press the quick dial key on the phone or console.
-{|{{Prettytable}}
-| <center>1</center>
-| <center>[[Image:io cts fragment.png]]</center>
-| Press selected programmed key on phone or console.
 |-
-| <center>2</center>
+| 2
-| <center>Change</center>
+| Change<br>
+[[Image:Io_cts_prawo.png]]
-<center>[[Image:io cts prawo.png]]</center>
+| Press the '''''Change''''' key.
-| Press '''''Change '''''key.
 |-
-| <center>3</center>
+| 3
-| <center>[[Image:io cts gora.png]]</center>
+| [[Image:Io_cts_gora.png]]<br>
+or<br>
-<center>or</center>
+[[Image:Io_cts_dol.png]]
+| Select the type of function to be programmed for the key:
-<center>[[Image:io cts dol.png]]</center>
-| Select category which should be assigned to this key:
-* '''Extension number'''(subscriber, accout or group),
+* '''Extension number '''(subscriber, account, or groups),
-* '''Phone book''' (entry in private or public phone book),
+* '''Entry shortcut''' (personal or public directory),
 * '''Service''',
 * '''Function'''
-and press context key '''''Select'''''.
+and press the '''''Select''''' context key.
-After selecting category define extension number, phone book entry, service or function which should be assigned to this key.
+After selecting the type specify the extension number, shortcut, service or function you want to assign to the key.
+|-
+| 4
+| Save
+[[Image:Io_cts_prawo.png]]
+| Confirm the selected entry.
 |-
-| <center>4</center>
-| <center>Zapisz</center>
-<center>[[Image:io cts prawo.png]]</center>
-| Confirm selected entry.
 |}
+</center>
-Speed access keys can be also programmed by selecting – '''''Menu / Program keys / Select a key'''''.
+You can do the same from the phone menu: select '''''Menu / Keys / Select Key'''''.
-Assigning trunk or trunk group to the speed access key can be done only by PABX admin.
+Assignment of translation or the trunk quick selection function to a quick dial key is allowed to the PBX administrator only.
-== Speed access keys – subscribers and accounts ==
+== Speed access Keys: Subscribers and accounts ==
+Interpretation of the LED Colour Code.
-Key LED meaning
+Speed access keys may be dedicated to specific extension numbers or subscriber accounts. Their LEDs will let you know the status of particular subscribers or accounts by means of a special colour code as follows:
+* '''OFF''': the subscriber/account is available,
+* '''Continuous light''': the subscriber/account is busy at this time,
+* '''Even flashing''': the subscriber/account is being called, and
+* '''Odd flashing at irregular intervals''': nobody calls this account or the subscriber has activated the DND service.
-Extension number or account can be assigned to speed access keys. Key LED of programmed key with extension number or account assignment :
+'''''IMPORTANT!''''' In the case of subscriber accounts, the LED signalling code will apply to the key dedicated to the account and to the subscriber whose phone is used for calling the account.
-* '''is turned off''' – subscriber/account is available,
-* '''shine continously''' – subscriber/account is currently busy,
-* '''blink evenly''' – subscriber/account is called,
-* '''blink unevenly''' – with different frequency than above, short blink inform that account is not recalled on any phone or DND service is active for subscriber.
+Using the Keys.
-'''''ATTENTION!'''''
-For account LED signaling is realized for both - account and extension number where account is recalled.
+* Press and release the preset subscriber/account key. The system will display information on this subscriber/account <ref name="ftn3">Provided no [#Auto dial Auto dial] function has been set on this phone. </ref>.
+* Press and hold the preset subscriber/account key. The system will call up this subscriber/account provided it is free. If the caller activates the function '''''Urgent Ringing''''', the target phone will answer by means of a special ringing (analogue telephones) or the call will be immediately forwarded to the loudspeaker (if the subscriber has a CTS system phone).
+* Press and hold the preset subscriber/account key. If this subscriber/account is being called, your phone will intercept the call <ref name="ftn4">Provided no protection from call intercepting has been activated by the admin on this subscriber/account.</ref>.
+== Speed Acces Keys: Groups ==
+Interpretation of the LED Colour Code.
+Speed access keys may also be dedicated to specific groups. Their LEDs will let you know the status of particular groups:
-----
+* '''OFF''': nobody calls this group and the system has not achieved the maximum capacity of this group;
-<references/>
+* '''Continuous light''': the system has achieved the maximum capacity of this group,
+* '''Even flashing''': someone is queuing and waiting for the call.
-Using a key
+Using the Keys.
-* After short pressing key with assigned subscriber/account number, information about this extension number is displayed on phone screen <ref name="ftn3">If [#Auto dial Auto dial][#Auto dial  function is active.]</ref>.
+* ''Press and release the preset group key''. The system will display information on this group, especially data such as: '''''the number of queuing group agents/number of busy group agents / total capacity of the group'''''. Press and release again the same key. The system will present the next persons from the group who are waiting for setting up a call to this group, if any. If the queue is empty, you will be able to call the group: press and release the key and pick up the handset. If the queue is not empty, you will be able to intercept the call of anyone from the waiting list: pick up the handset once you see the presentation of that agent on the display.
-* After long pressing key with assigned subscriber/account number, if this extension number is free, causes dialing to this extension number. If service '''''Urgent ringing'''''is activate on caller extension number, dialed extension number ringing specially (for analogue phone) or call is routed on speakerpone (for CTS system phone).
+* ''Press and hold the '' key. The system will call it up if the queue is empty. If the queue is not empty, you will not be able to call the group even if you press and hold the key. Instead, pick up the handset and dial the number or press the group key.
-* After long pressing key with assigned subscriber/account number, if this extension number is actually called, causes interception of this call <ref name="ftn4">If protection against pickup, switched on by PABX admin, is no active for this subscriber/account.</ref>.
+'''''IMPORTANT! '''''In the case of a conference group in the standby mode or in the call setup mode, the system will not present information on the group even if you press the key dedicated to this conference group; neither will it view or intercept the calls from this conference group.
-== Speed access keys – groups ==
+== Speed Access Keys: Phone Book Entries and Services ==
+Interpretation of the LED Colour Code.
+Speed Access keys may be dedicated to phone book entries or services (such as e.g. DND, re-routing, etc.). If you dedicate a speed access key to a phone book entry, the LED '''will be always OFF'''. If you dedicate a speed access key to a service (except "Voice Mail"), its LED will let you know the status of this service:
-Key LED meaning
+* '''OFF''': the service is not available, and
+* '''Continuous light''': the service is available.
+Using the Keys.
-Group can be assigned to speed access key. LED for key with group assigned:
+* Press and release the preset service key. The system will activate the service and display a confirmation message. Press and release this key again. The system will switch off the service.
+* Press and release the preset phone book entry key. The system will display the preset phone book entry.
+* Press and hold the preset phone book entry key. The system will start setting up the call.
-* '''is turned off''' – if nobody call group number and maximal group capacity isn't reached,
+Interpretation of the LED Colour Code for Individual / Group Voice Mail.
-* '''shine continously''' – if maximal group capacity is reached,
+If you dedicate a key to a preset the "Voice Mail" service or to an extension number of a public voice mailbox, its LED will let you know the status of this service:
-* '''blink evenly''' – if anybody call group or waiting for group call establishing
+* '''OFF''': no messages (subscriber / public mailbox is empty);
+* '''Slow flashing '''(1 sec. light/1 sec. break): new messages (the records have not been played);
+* '''Continuous light''': the records have been played, and
+* '''Quick flashing '''(0.5 sec. light/0.5 sec. break): subscriber/public mailbox is full.
+Using the Preset Individual / Group Voice Mail Key. Press down and release the preset key.
-Using a key
+* Short press of the key will display the mail directory number <nowiki>(similar to the preset subscriber key) and information on the number of messages [number of new (not played) messages/number of all messages]</nowiki><ref name="ftn5">If you pick up the handset or press the '''SPK ON''' button when the phone displays these data, the system will connect you to voice mail.</ref>.
+* Press and hold the "Voice Mail" service preset key. The system will activate this service and display the confirmation message. Press and hold this key again. The system will switch off this service.
+* Press and hold the mailbox extension number preset key. The system will set up the call to the group voice mail.
+== Speed Access Keys: Functions ==
+You may dedicate speed access keys to the features specified below:
-* ''After short pressing key'' with assigned group results with displaying info about this group on phone screen, specially about: '''number of call waiting in queue/number of busy group agents/group capacity'''. After every short pressing the same key next waiting call is presented on phone display, if there are any. If nobody wait in queque, lifting handset after short pressing key results in dialing group extension number. If there are calls in queue, any call can be intercepted by lifting handset when this call is presented on phone display.
+# '''Personal phone book''': access to the entries saved to the personal phone book (shortcut to the first option of the '''''Book''''' menu);
-* If there is no waiting calls in queue fo specified group,'' long pressing key ''with assigned this group results with dialing this group number. If there are waiting calls in queue for group to put Yourself in queue, You must lift handset or press '''SPK ON''' key and dial group number.
+# '''Public phone book''': access to the entries saved to the public directory (shortcut to the second option of the '''''Book''''' menu);
+# '''Search''' - search for names in the personal and public phone books (shortcut to the third option of the '''''Books''''') menu);
+# '''Headphone''': headphone ON/OFF (or else, select '''Menu >> Settings >> Headphone >> ON/OFF'''),
+# '''Auto answer''' - switching on/off the [#Auto answer Auto answer] function (or else select '''Menu >> Settings>> Auto answer >> Yes/No''').
-'''''ATTENTION! '''''
+Interpretation of the LED Colour Code.
-''For conference group, in standby mode and during ringing, pressing key with assigned conference group information about group is not presented, it is not possible to preview or intercept calls.''
+If you dedicate the key to Functions No. '''1÷3''', the LED '''will be always OFF'''.
-== Speed access keys – phone book entries and services ==
+If you dedicate the key to Function No. '''4''', the LED will let you know the status:
+* '''OFF''': the headphone is OFF, and
+* '''Continuous light''': the headphones are ON (and additionally, letter '''H''' is shown on the display).
+If you dedicate the key to Function No. '''5''', the LED will let you know the status:
-Key LED meaning
+* '''OFF''': the automatic call receipt is OFF, and
+* '''Continuous light''' – the automatic call receipt is ON (and additionally, letter '''A''' is shown on the display).
-Phone book entry or service (ex. DND or call forwarding) can be assigned to speed access key. If phone book entry is assigned to programmed key, key LED is '''turned off for a whole time'''.Key LED with assigned service (excluding Voice mai service):
+Using the Keys.
-* '''is turned off''' – if service is inactive,
+* Press and release the preset Function '''1÷3''' key. The system will display a corresponding '''''Book''''' menu option.<br>
-* '''shine continously''' – if service is active.
+Using the keys '''Up''' or '''Down''' search the required item in the phone book. The record can also be searched by entering the name using the numerical keyboard.
+Pick up the handset or press the '''SPK ON '''button to dial the currently selected number from the phone book.
+* Press and release the preset Function '''4''' or '''5'''. The system will switch on this function and show the corresponding confirmation letter on the phone display. Press and release this key again. The system will switch off this function.
+== Speed Access Keys: Lines ==
+The speed access keys may be dedicated to individual external lines that are connected with the PBX. The term "lines" means either individual trunks or trunk groups.
-Using a key
-* After short pressing key with assigned service, causes activation of service and displaying confirmation message on phone screen. Next short pressing this key deactivate service.
+'''''IMPORTANT! '''Speed access keys may be dedicated to the lines only by the admin at the PBX level. This procedure is not feasible at the phone level. ''
-* After short pressing key with assigned phone book entry, causes displaying this entry on phone screen.
-* After long pressing key with assigned phone book entry, causes start dialing assigned number.
-LED meaning for individual/group voice mail
+Interpretation of the LED Colour Code.
-LED near the key with assigned Voice mail service or extension number of public voice mail box:
+The preset line key LEDs will let you know the status of individual lines:
-* '''is turned of''' – no any messages (voice mail box subscriber/public is empty),
+* '''OFF''': the line is free;
-* '''blink slowly '''(shining/pause: 1s/1s) – new message(s),
+* '''Continuous light''': the line is busy;
-* '''shine continously''' – there are saved message(s) in voice mail box,
+* '''even flashing''' '''quick''' (0.5 sec /0.5 sec) – the line is damaged, and
-* '''blink quickly '''(shining/pause: 0,5s/0,5s) – subscriber/public voice mail box is full.
+* '''even flashing''' '''slow''' (1 sec /1 sec) – the line is being called.
+Using the Keys.
-Using key with individual/group voice mail box assigned
+* Press and release the preset line key. The system will display information on this line, especially data on the line name and busy status.
+* Press and hold the preset line key. The system will book the line in order to set up the call by means of this line. To make this call, pick up the handset or press down the SPK ON button and dial the number you want to contact.
+* If you pick up the handset when you view the status of the line you are calling, the system will intercept the call.
-* After short key pressing voice mail box extension number is displayed <nowiki>(similarly like for key with assigned subscriber) and info about voice mail messages [number of new (not listened) messages/number of all messages]</nowiki><ref name="ftn5">Lifting handset or pressing '''SPK ON''' key during displaying this information results in establishing call with voice mail.</ref>.
+== Speed access Keys: Benefits ==
-* After long pressing key with assigned Voicemail service, this service is activated and appropriate message is displayed on phone display. After next long pressing this key, service is deactivated.
+=== Viewing and changing the Dedicated Keys ===
-* After long pressing key with assigned group voice mail box extension number, call with this number is established.
+If you wish to view the assignment of a programmable key, set up the standby mode, press down the '''''Menu''''',''''' ''''' and then, press your programmable key. The system will display information on this key. Now you can change the assignment: press the left '''''Change''''' context key.
+=== Call Interception ===
+If the key is dedicated to a subscriber number, you will be able to intercept his or her calls subject to relevant authorisation. If this subscriber is being called, just press and hold the key for about 3 seconds; the system will intercept the call and forward it to your phone.
-== Speed access keys - functions ==
+If the key is dedicated to the "Intercept ringing" service, the system will intercept the call from any phone belonging to the same PickUP group once you press and release this key.
+=== Call Transfer without Call Answering ===
+You need not answer the call. Instead, you may forward it to another subscriber or to an individual/group voice mail. Just press and hold the key dedicated to a subscriber or voice mail service/group voice mailbox extension number during an incoming call.
-Following functions can be assigned to speed access key:
-# '''Private book''' – access to entries in private phone book (shortcut to first option in menu '''''Book'''''),
+'''''IMPORTANT!'''''
-# '''Public book''' – access to entries in public phone book (shortcut to second option in menu '''''Book)''''',
-# '''Search''' – searching name in private and public phone books (shortcut to third option in menu '''''Book'''''),
-# '''Headphones''' – switching on/off headphones (alternative for selecting option '''Menu >> Settings >> Headphones >> Turned on/Turned off'''),
-# '''Auto answer''' - switching on/off [#Auto answer Auto answer] option (alternative for selecting option '''Menu >> Settings >> Auto answer >> Yes/No''').
+''This option will not be available if the admin sets limits on a subscriber at the PBX level.''
-LED meaning
-If functions '''1÷3 '''are assigned to the key, signaling LED near this key is '''continously turned off'''.
+A connection can also be transferred to the selected phone or to a group from the subscriber directory. You can do this in two ways:
-Signaling LED near the key with assigned function '''4''':
+'''''First method:'''''
-* '''is turned of''' – headphones are turned off,
-* '''shine continously''' – headphones are turned on (additionally letter '''H '''can be seen on phone display).
-Signaling LED near the key with assigned function '''5''':
+{| class="prettytable"
+| 1
+| If you want to forward an incoming call without answering it, press [[Image:Io_cts_dol.png]] (down arrow - go to '''Subscriber List''').
+|-
+| 2
+| Select the number to which you want to forward the call (you may use the quick dial keys for searching the '''Subscriber List''').
+|-
+| 3
+| Press the [[Image:Io_cts_prawo.png]] '''''Transfer''''' context key.
+|}
+'''''Second method:'''''
-* '''is turned of''' – automatic call aswering is inactive,
-* '''shine continously''' – automatic call aswering is active (additionally letter '''A '''can be seen on phone display).
+{| class="prettytable"
+| 1
+| If you want to forward an incoming call without answering it, press the [[Image:Io_cts_prawo.png]] '''''Options''''' context key.
+|-
+| 2
+| Select the '''Forward''' option.
+|-
+| 3
+| Enter the number to which you want to forward the call or press the [[Image:Io_cts_dol.png]] key and look for the subscriber name.
+|-
+| 4
+| Press the [[Image:Io_cts_prawo.png]] '''''Transfer''''' context key.
+|-
+|}
-Using key
+=== Urgent Call ===
+If a key is dedicated to an extension number, press and hold this key for 3 seconds in order to call this number using the '''''Urgent Call''''' service.
-* After short pressing key with assigned function '''1÷3''' appropriate option of '''''Book '''''menu is displayed.
-* After short pressing key with assigned function '''4''' or '''5''' function is activated and appropriate letter is displayed on phone display – this letter confirms activation. Next short pressing of this key deactivate function.
+'''''IMPORTANT! '''''
-== Speed access keys – lines ==
+''The 'Urgent Call' service is available subject to specific privileges of the subscriber. In the absence of such privileges, the subscriber who wants to use this service makes the call while the recipient hears a standard tone.''
+''See another section of this text for another method of calling the 'Urgent Call' service.''
+=== List of Programmable Keys ===
+The '''Keys''' menu allows viewing the status of the phone’s programmable keys.
-Specified lines can be assigned to keys. Line is common name of trunks and trunk groups.
+{| class="prettytable"
+| 1
+| After entering the '''Keys''' menu, press the [[Image:Io_cts_prawo.png]] '''''List''''' key.
+|-
+| 2
+| Scroll the list up and down using the '''Up/Down''' arrow keys. The system will backlight the key whose status is being viewed.
+|-
+| 3
+| If you press the '''''Change''''' key, the system will open the key programming menu.
+|-
+|}
-'''''ATTENTION! '''''
+= Phone books =
-''Assigning lines to speed access keys can be done only by PABX admin from inside ConfigMAN application. It cannot be done using phone. ''
+The CTS telephones support three kinds of phone books:
-LED meaning
+* '''''Personal phone book''''': the entries to this phone book are available with this phone only;
+* '''''Public phone book''''': the entries to this phone book are available to all the PBX users, and
+* '''''Subscriber list''''': list of all the PBX extension numbers.
-If LED near speed access key with assigned line:
+Only the PBX admin is allowed to update the subscriber list. Phone books are saved to the PBX and will not be lost in the case of phone replacement or failure.
-* '''is turned of''' – line is free,
+==Search for Internal numbers in Subscriber list==
-* '''shine continously''' – line is busy,
+{| class="prettytable"
-* '''blink quickly''' (0,5sec. / 0,5sec.) – line is damaged,
+| 1
-* '''blink slowly''' (1sec. / 1sec.) – line is dialed.
+| Press Arrow key down key.
+|-
+|
+|
-Using key
+|-
+| 2
+| Enter part of the name you are looking for or select desired subscribers group.
-* Short pressing key with assigned line results in displaying on phone display information about line, especially its name and bussyness.
+|-
-* Long pressing key results in line reservation to use it for call you want to dial. To establish such call, after reservation handset should be lifted or SPK ON key pressed and dial required number.
+|
-* LIfting handset during review of dialed line results in call interception.
+|
+|-
+| 3
+| Using the UP and DOWN arrow keys search for the entry among the selected entries.
-== Conveniences concerning speed access keys ==
+|-
+|
+|
+|}
-=== Preview and change of programmed key ===
+After displaying searched subscriber, user can call it by picking the handset or assigning the contact to BLF button.
+== Search for Entries to Phone book (Personal and Public) ==
-If you want to review what is assigned with speed access key –press '''''Menu''''' key in phone standby mode,''''' '''''and next speed access key which you want to check. Info about selected speed access key is displayed on phone display. Changing function assigned to speed sccess key is possible in this situation after pressing context key '''''Change'''''.
+{| class="prettytable"
+| 1
+| Press the ''' ''Book''''' context key.
+|-
+| 2
+| Select a personal or public phone book.
+|-
+| 3
+| Select the '''Search''' option.
+|-
+| 4
+| Enter part of the name you are looking for and then press '''''Search''''' context key.
+|-
+|}
+== Entry to the phone book ==
-=== Call interception ===
+=== Adding a New Entry to the Directory ===
+{| class="prettytable"
+| <center>1</center>
+| Press the '''Book''' key.
+|-
+| <center>2</center>
+| Select the phone book where you want to add a new entry ('''Personal book''' or '''Public book''').
+|-
+| <center>3</center>
+| Press the '''''Options''''' key and then select '''Add name<ref name="ftn6">'''You can add new entries to the public phone book(the Add new entry option is active) provided you have acquired the applicable privileges from the PABX administrator.'''</ref>.
+|-
+| <center>4</center>
+| Enter the name you wish to assign to the new entry.
+|-
+| <center>5</center>
+| Go to assignment of the number.
+|-
+| <center>6</center>
+| Enter the number you wish to save to the phone book.
+|-
+| <center>7</center>
+| Confirm the entry.
+|-
+|}
+=== Saving Numbers to the Phone book during the Call ===
-If you have an extension number assigned to speed access key, interception of calls to this number is possible if you authorized to do this. If extension number is dialed, to intercept call it is enough to press and hold speedc access key during circa 3 sweconds, call is interceted by your phone.
+You can add the incoming call number to the phone book during the call provided the caller has presented this number.
-=== Call transfer without answering call ===
+{| class="prettytable"
+| 1
+| Press the '''''Options''''' key.
+|-
+| 2
+| Select the '''Directory''' option.
+|-
+|-
+| 3
+| Select the '''Add to personal '''or '''Add to public''' option
+|-
+| 4
+| Enter the name you wish to assign to the number and press the '''''Number'''''key.
+|-
+| 5
+| Confirm the entry: press the '''''Save''''' key.
+|-
+|}
+=== Entry from Call History ===
-It is possible to transfer call to another subscriber or individual/group voice mail without answering it. To do this, you should while ringing press and hold key with assigned subscriber or voice mail box.
+{| class="prettytable"
+| <center>1</center>
+| Open the '''Call Register''' menu.
+|-
+| <center>2</center>
+| Search for your specific call in the call history.
+|-
+| <center>3</center>
+| Once you find this entry, press the '''''Options''''' key.
+|-
+| <center>4</center>
+| Select the '''Add to personal '''or '''Add to public''' option
+|-
+| <center>5</center>
+| Enter the name and confirm the entry: press the '''''Save''''' key.
+|-
+|}
+== Entry Processing ==
+=== How to Edit Entries ===
+You will be able to edit entries in the public phone book if you have the applicable privileges. You need no specific privileges to edit your own entries in the personal phone book.
-'''''ATTENTION!'''''
-''If appropriate privileges are not set this subscriber, call transfer can't be realized.''
+{| class="prettytable"
+| 1
+| In the standby mode, open the '''''Book''''' menu.
+|-
+| 2
+| Select the directory where you want to edit the entries.
+|-
+| 3
+| Search for the entry you want to edit.
+|-
+| 4
+| Press the '''''Options'' '''key and select '''Edit'''. You can edit descriptions or numbers.
+|-
+| 5
+| Confirm changes: press the '''''Save''''' key.
+|-
+|}
+=== How to Copy Entries (from and to Phone books) ===
-Call can be transfered to selected subscriber or group from extension number list. To do this, you should:
-'''''First method'''''
+You will be able to copy entries from and to the personal and public phone book provided you have acquired the applicable privileges to copy and save entries to the public phone book.
-.During incomming call ringing, if you want to transfer call without answering this call, press key [[Image:io cts dol.png]] (arrow down – entering into '''Extension numbers list''').
+{| class="prettytable"
+| 1
+| In the standby mode, open the '''''Book''''' menu.
+|-
+| 2
+| Select the phone book from where you want to copy an entry. Once you confirm your selection, the system will start searching for the entries to this phone book.
+|-
+| 3
+| Find the entry you want to copy.
+|-
+| 4
+| Press the '''''Options'' '''key and select '''Copy'''. Confirm your entry.
+|-
+|}
-.Select subscriber you want to transfer to (you can use quick searching in '''Extension numbers list''').
+=== How to Move Entries (from and to Phone books) ===
+You will be able to transfer the entries from and to personal and public phone book provided you have acquired the applicable privileges to save entries to the public phone book.
-.Press context key [[Image:io cts prawo.png]] '''''Details'''''.
-'''''Second method'''''
-.During incoming call ringing, if you want to transfer call without answering this call, press context key [[Image:io cts prawo.png]] '''''Details'''''.
+{| class="prettytable"
+| 1
+| In the standby mode, press the '''''Book''''' key.
+|-
+| 2
+| Select the phone book from where you want to transfer an entry. Once you confirm your selection, the system will start searching for the entries to this phone book.
+|-
+| 3
+| Find the entry you want to transfer.
+|-
+| 4
+| Press the '''''Options'' '''key and select '''Move'''. Confirm your entry.
+|-
+|}
-.Select option '''Transfer'''.
+=== How to Delete Entries from Phone book ===
+Only a subscriber who has acquired the applicable privileges will be able to delete entries from the public phone book.
-.Enter extension numbrer you want to transfer to or press [[Image:io cts dol.png]] key and select its name.
-.Press context key [[Image:io cts prawo.png]] '''''Divert'''''.
-=== Urgent ringing ===
+{| class="prettytable"
+| 1
+| Press the '''Book''' key. Select the '''Search''' option.
+|-
+| 2
+| Enter part of the name you want to delete.
+|-
+| 3
+| If the entry displayed on the screen is not the desired one but only includes the desired phrase, then you can go to the desired element using the menu scrolling keys (up/down).
+|-
+| 4
+| Open the '''Options''' menu.''' '''Select '''Erase'''.''' '''Confirm the entry erasing operation.
+|-
+|}
+=== How to Dedicate Speed Access Keys ===
+If you use an entry repeatedly (you often dial an outgoing number that is saved to one of the phone books), you will find it useful to save this number to one of the speed access keys. Using a key programmed with this method is described in above.
-If extension number is assigned to speed access key, to dial this number with '''''Urgent '''ringing ''service, key must be pressed and holded for 3 seconds.
-'''''ATTENTION! '''''
-''Availability of „Urgent ringing” service depends on extension number privileges. If subscriber isn't authorized to use this service, dialed number is alarmed by regular ringing.''
-''Description of another method of using „Urgent ringing” service can be found in chapter 2.4.''
-=== Programmed keys list ===
-In menu '''Program keys''' status of phone speed access keys can be reviewed.
-.After selecting menu option '''Program keys''' press key [[Image:io cts prawo.png]] '''''List'''''.
-.By pressing keys '''Up/Down''', you can move between list entries. Additionally LED near currently reviewed key is light up.
-.Pressing '''''Change''''' key results in entry into programming menu.
-= Phone book =
+{| class="prettytable"
-Following phone books are available using CTS phone:
+| 1
+| In the standby mode, press the '''''Book'''''key.
-* '''''Private phone book '''''– phone book with entries available are only for this phone,
+|-
-* '''''Public phone book''''' – phone book with entries available are for all PABX users,
+| 2
-* '''''Extension number list''''' – list of all extension numbers in PABX.
+| Search for the phone book from where you wish to select the entry and assign it to a speed access key. Once you confirm your selection, the system will start searching for the entries to this phone book.
+|-
-Extension number list is updated by PABX admin and can'y be changed by subscriber. Phone books are stored in PABX and there is no possibility to loss phone book if phone is changed or damaged.
+| 3
+| Search for the entry you want to assign to the key.
-== Searching entries in phone book (public and private) ==
+|-
+| 4
+| Press the '''''Options'' '''key and select '''Assign Key'''.
+|-
+| 5
-.Press''' ''Book '''''key.
+| Press the key you want to dedicate to this entry.
+|-
-.Select option '''Search'''.
+| 6
+| Confirm your selection: press the '''''Save''''' key.
-.Enter searching name fragment and next press context key '''''Search'''''.
+|}
-== Saving data to phone book ==
-=== Adding new entry to phone book ===
-'''''First method'''''
-.Pess '''''Book'' '''key.
-.Select phone book you want to add new entry ('''''Private book''''' or '''''Public book''''').
-.Press context key '''''Details''''', and next select option '''''Add name''<ref name="ftn6">'''For adding new entry to the public phone book option Add name appears is subscriber is authorized by PABX admin to add new entry to public phone book.'''</ref>.
-.Enter name to save phone number.
-.Press context key '''''Number'''''.
-.Enter number you want to save in selected phone book.
-.Confirm entry by pressing context key '''''Save'''''.
-'''''Second method'''''
-.Press '''''Book'' '''key.
-.Select option '''''Add to private'' '''or '''''Add to public''<ref name="ftn7">'''Option ''Add to public'' can be seen if extension number is granted with appropriate privileges by PABX admin. '''</ref>
-.Enter name to save phone number.
-.Press context key '''''Number'''''.
-.Enter number you want to save in selected phone book.
-.Confirm entry by pressing context key '''''Save'''''.
-=== Saving number during call ===
-During call, if interlocutor presented yourself with his(her) phone number, this number can be stored in phone book.
-.Press key '''''Details'''''.
-.Select option '''''Book'''''.
-.Select option '''''Add to private'' '''or '''''Add to public'''''
-.Enter name to save phone number, and press '''''Number''''' key.
-.Confirm entry by pressing context key '''''Save'''''.
-=== Entry from call history ===
-.Press context key '''''Menu''''' and select '''''Call register''' ''key.
-.Select appropriate call from call history.
-.Press context key '''''Details''''' while appropriate call is visible on phone display.
-.Select option '''''Add to private '''''or '''''Add to public'''''.
-.Enter name and confirm it by pressing context key '''''Save'''''.
-== Entries operations ==
-=== Edition ===
-Entries edition in public phone book can be done if appropriate privileges are assigned to subscriber extension number. Otherwise, edition of entries in private phone book is not limited by any privileges assigned to subscriber extension number.
-.In standby mode press context key '''''Book'''''.
-.Select phone book to edit entry.
-.Find entry to edit.
-.Press key '''''Details'' '''and select '''Edit '''option. Number or comment can be edited.
-.Confirm changes by pressing '''''Save''''' key.
-=== Copying between phone books ===
-Copying entries between public and private phone book can be done if privileges to edit and save entries in public phone book are assigned to subscriber extension number.
-.In standby mode press context key '''''Book'''''.
-.Select phone book to copy entry. After selection confirmation you can start searching entry to copy.
-.Find entry to copy between phone books.
-.Press '''''Details'' '''key and select option '''Copy'''. Accept it.
-=== Moving between phone books ===
-Moving entries between public and private phone book can be done if privileges to store in public phone.
-.In standby mode press context key '''''Book'''''.
-.Select phone book, you want to move entry from. After selection confirmation you can start searching entry to copy.
-.Find entry to move between phone books.
-.Press '''''Details'' '''key and select option '''Move'''. Accept it.
-=== Erasing entry from phone book. ===
-Erasing entries in public phone book is only available for subscriber with appropriate privileges assigned to his/her extension number.
-.Press '''Book '''key. Select option '''Search'''.
-.Enter from keypad first letters of name you want to erase.
-.If entry displayed on LCD is not entry you want to erase, you can move to requested entry using phone up/down keys.
-.Press '''''Details'' '''key and select option '''Erase'''. Accept it.
-=== Assigning speed access key to programmed key ===
-If specyfied entry is often used (you often dial number entered in one of phone books), it is reasonable to assign this entry to speed access key. Using such programmed key is described in chapter 1Speed access keys – phone book entries and services.
-.In standby mode press context key '''''Book'''''.
-.Select phone book, from which you want to select entry to assign to speed access key. After selection confirmation you can start searching entry to copy.
-.Find entry you want to programm.
-.Press context key '''''Details'' '''and select option '''Assign key'''.
-.Press speed access key to assign entry.
-.Accept selection by pressing '''''Save'''''.
 = Services =
+Each of the services that are available from the PBX may be directly selected on your phone. Just pick up the handset and use the keypad.
+See the Slican CCT-1668.S, L, EU, or MAC-6400 and CXS-0424 PBX Operations Manuals for a description of all the services and methods of selection. From this manual, you will learn how to select the services directly from your phone menu.
-Every service supported by PABX can be obtained from keypad of system phone after lifting handset.
+You can smooth this process by dedicating specific services to the programmable keys of your phone.
-Description of all PABX services and their selection method are included in instruction manuals for Slican CCT-1668.S, L, EU or Slican MAC-6400. Below You can find method of selecting services using phone menu.
+== Call Transfer ==
-To improve selecting services on system phone they can be assigned to programmable keys.
+{| class="prettytable"
+| 1
+| Your current call may be transfered to any subscriber registered with the PBX or an external caller provided you have acquired the applicable privileges from the PBX admin.
+|-
+|
+|
-== Transfering call ==
+|-
+| 2
+| To forward a call, press '''FLASH'''.
+|-
+|
+|
+|-
+| 3
+| Dial the number to which you want to forward the call.
-.Currently established call, both internal or external can be transfered to any number in PABX or outside PABX, if extension number, where do You want to do it, is granted with appropriate privileges.
+|-
+|
+|
-.To do this press '''FLASH''' key.
+|-
+| 4
+| If you forward a call with announcement, wait until your selected subscriber answers the call. If you refrain from call announcement, immediately hang up the handset.
-.Dial number You want to transfer call to.
+|-
+|
+| '''''IMPORTANT!''''' Press the ''' FLASH''' button twice to come back to the number that awaits the transfer.''' '''Repeat the steps of the present procedure from para. 2 above in order to continue searching for the number to which you want to forward further the call.
-.If You transfer call with announcement, please wait until somebody lift hanset of phone where You want to transfer it. If You don't want to announce call, hang up handset immediatelly.
+|-
+|
+|
-'''ATTENTION!''' To return to waiting subscriber, press '''FLASH '''key twice. If You want to transfer call further, above procedure should be repeated from point 2
+|-
+| 5
+| Once you hang up the handset, the PABX will set up the call between the subscribers.
-.If You hang up handset, PABX establish transfered call.
+|-
+|
+|
-== Do not disturb – DND service ==
+|}
+== DND Service (Do Not Disturb) ==
+The "Do Not Disturb" service locks the incoming calls on your phone. The caller will receive the message: "Subscriber unavailable now; please call again later" or your own message. The system telephone will display the following message: "Do Not Disturb".
-„Do not disturb” service lock phone for incoming calls. In this situation caller hears following announcement: „Subscriber is temporarily inaccessible, please, call again later” and on phone screen message „please don't disturb”.
+The "Do Not Disturb" function has different effects depending on the selected number type:
-„Do not disturb” service operate differently depending on type of dialed number:
+* If the caller selects a group number, the subscriber who has activated the DND service and who belongs to this group will be treated as a busy subscriber.
+* If the caller selects a direct number with active DND service, the caller will receive the message: "Subscriber unavailable now; please call again later."
-* when caller dial group number, extension number with activate DND service and belonging to group is treated as busy,
+<center>'''''IMPORTANT!'''''/</center>
-* when caller dial directly subscriber number with activate DND service, hears announcement „Subscriber is temporarily inaccessible, please call again later”.
-'''''Attention: '''If DND service is active, call forwardings to this extension number don't function.''
+<center>''If the DND service is active, you will not be able to re-route any calls to this number.''</center>
+{| class="prettytable"
-.Move into '''Menu >> Services >> Don't disturb >> On/Off. '''Accept''' '''selected option by pressing '''Next''' key. Exit '''Menu '''by pressing SPK OFF'''. '''
+| 1
+| Go to '''Menu >> Service >> Do not disturb >> ON/OFF'''.''' '''Confirm your option pressing down the '''''Next''''' key.
-.Service activity is announced by message '''Do not''' '''disturb''' on display.
+|-
+| 2
-'''''Attention: '''If dialed subscriber has DND service activated, on caller CTS-202 or CTS-202.Plus system phone message „please don't disturb” is displayed.''
+| Exit the '''Menu''',''' '''for instance, press the SPK OFF button.
+|-
+| 3
+| The system will display '''Do not disturb''' message confirming that the service is active.
+|}
+'''''IMPORTANT! '''If you dial a number with an active DND service, your system telephone will display the "Do Not Disturb" message.''
 == Park ==
+'''''First method:'''''
-'''''First method'''''
+{| class="prettytable"
+| 1
+| Having set a call with a number or having answered an incoming call, press the '''''Options''''' key and select '''Menu >> Services >> Park'''.
+|-
+| 2
+| Wait for the message: "Service Accepted", hang up the handset or press the '''FLASH''' button to dial the number you want to contact, e.g. to talk about the parking caller. The call will be parked for 3 minutes and the subscriber on the hold will hear a musical signal.
+|-
+| 3
+| To return to a parked call, go again to the '''Menu >> Services >> Park'''.
+|-
+| 4
+| Wait for the call that is announced on the screen by the ''Return call...'' message.
+|-
+|}
+'''''Second method:'''''
-.After establishing call or answering incoming call, press '''''Details''''' key and than select option '''Menu >> Services >> Park.'''
-.After voice message „Service is accepted” user should hang up handset and press '''FLASH '''key, to dial number we want to contact, ex. to consult parked subscriber problem. Call will be parked for 3 minutes and interlocutor will hear melody on hold.
+{| class="prettytable"
+| 1
+| Having set a call with a number or having answered an incoming call, press the '''''Park''''' key.
+|-
+| 2
+| Wait for the message: "Service Accepted", hang up the handset or press the '''FLASH''' button to dial the number you want to contact, e.g. to talk about the parking caller. The call will be parked for 3 minutes and the subscriber on the hold will hear a musical signal.
+|-
+| 3
+| To return to a parked call, press the '''''Unpark''''' key.
+|-
+| 4
+| Wait for the call that is announced on the screen by the ''Return call...'' message.
+|-
+|}
-.To return to parked call, You should once more move into '''Menu >> Services >> Park. '''
+== Phone Locking ==
+The "Phone Locking" function means that your phone has got the lowest level rights. You will be allowed to call extension or emergency numbers only (subject to the PABX-defined 'A' category). Using a locked phone you can call temporary or fixed accounts. If this function is active, you will not be able to access the phone menu, system keys, directories, or subscriber lists. The "Phone Locking" service will be valid until cancellation.
-.Accept unparking and wait for ringing, which is signal with display message '''''Returning...'''''
+The phone may also be locked at the PABX administrator level. You cannot cancel this lock.
-'''''Second method'''''
-.After establishing call or answering incoming call, press '''''Hold''''' key
+{| class="prettytable"
+| 1
+| Go to '''Menu >> Services >> Phone locking'''.
-.After voice message „Service is accepted” user should hang up handset and press '''FLASH '''key, to dial number we want to contact, ex. to consult parked subscriber problem. Call will be parked for 3 minutes and interlocutor will hear melody on hold.
+|-
+|
+|
-.To return to parked call, You should press '''''Unhold '''''key.
+|-
+| 2
+| Switch this service on or off. Type a four-digit lock code, e.g. 6565 (the first code is assigned by the service team and you should change it using the #55 service).
-.''Wait for ringing, which is signal with display message '''Returning...''' ''
+|-
+|
+|
-== Phone lock ==
+|-
+| 3
+| Confirm your entry. Exit '''Menu'''.
+|-
+|
+|
-„Phone lock” means assigning lowest privileges to this extension number. Subscriber from locked phone can only establish internal calls and alarm calls (according A class privilegess defined in PABX). On locked phone temporarily or fixed account can be recalled. If service is active phone menu cannot be editet and there is no accerss to system keys. „Phone lock” service is active until canceling it from phone.
+|-
+| 4
+| The system will display the '''LOCK''' message confirming that the service is active.
-Phone lock can be also activate by PABX admin. Such lock cannot be switched off by subscriber.
+|-
+|
+|
+|-
+| 5
+| 	To cancel the lock, press the '''''Unlock''''' key and type the lock code.
+|}
+== Fixed Account ==
+The "Fixed Account" feature recalls the privileges of another phone or virtual subscriber to your phone. If the account is recalled on a phone itself, the system will cancel it on other phones, if applicable. A fixed account may also be called up on a locked phone.
-.Move into '''Menu >> Services >> Phone lock.'''
-.Switch on or off phone lock service. Enter PIN (lock code) consist of four digits, ex. 6565 (first lock code is granted by PABX admin and subscriber should change it using service #55).
+{| class="prettytable"
+| 1
+| Select '''Menu >> Services >> Fixed account'''.''' '''Switch the service''' on or off.
+|-
+| 2
+| Type the account number.'''''IMPORTANT! '''By pressing the [[Image:Io_cts_dol.png]] key, you will be able to access the subscriber list and select the account number using the up and down arrow keys or by searching for it based on the first few letters of its name.''
+|-
+| 3
+| Confirm your entry.
+|-
+| 4
+| Enter a four-digit PIN account code (the code is individually assigned by the service team; you can change it using the #55 service). Confirm your entry.
+|-
+| 5
+| Exit '''Menu'''. The system will display '''account''' message confirming that the service is active.
+|}
-.Accept. Exit from '''Menu.'''
+== Urgent Ringing ==
+If you call a subscriber using this service, the system will automatically open the interphone mode on the target CTS phone or generate a specific signal on the target analogue phone.
-.Service activity is announced by message '''Phone lock '''on phone display.
+'''''IMPORTANT! '''For another method of calling the 'Urgent Ringing' service - see in another part of instruction.
-.To unlock phone You should press context key '''Unlock '''and enter the PIN code.
-== Fixed account ==
+{| class="prettytable"
+| 1
+| Select '''Menu >> Services >> Urgent ringing'''.
+|-
+|
+|
-„Fixed account” means recalling of other extension number privileges on this phone. Recalling account on specified phone causes canceling this account on other extension numbers - if it was recalled. Fixed account can be also recalled on locked phone.
+|-
+| 2
+| Exit '''Menu'''.''' '''The system will display the '''URGENT RINGING''' message confirming that the service is active.
-.Select '''Menu >> Services >> Account. '''Recall or cancel service.
+|-
+|
+|
-.Enter account number.
+|-
+| 3
+| This service is available only for the number you dial immediately after selection of the URGENT CALL option.
-'''''ATTENTION! '''Pressing [[Image:io cts dol.png]] key, we can obtain access to subscriber list, where we can select account number using up/down arrows or find it according few first name letters.''
+|-
+|
+|
-.Accept.
+|}
-.Enter account PIN consist of four digits (PIN is granted individually by PABX admin and can be changed using service #55). Accept it
-.Exit '''Menu. '''Service activity is announced by message '''account''' on phone display.
-== Urgent ringing ==
-Urgent ringing is a service with automatic speakerphone switching on for CTS phones or special ringing for analogue phones.
-'''''ATTENTION! '''Description of another method of activate urgent ringing service can be found in chapter 5.1.4. ''
-.Move into '''Menu >> Services >> Urgent ringing.'''
-.Exit '''Menu. '''Service activity is announced by message '''URGENT RINGING''' on phone display.
-.This service is active for number dialed immediately after its selection.
 == Call forwarding ==
+The Call Forwarding function is a PABX service that consists in re-routing of the incoming calls to another phone or account. The service is active until cancellation.
+{| class="prettytable"
+| 1
+| Select '''Menu >> Services >> Call forwarding'''.
+|-
+| 2
+| Switch the call forwarding option on or off.
+|-
+| 3
+| Enter the number to which you want to forward the call, e.g. 123. '''''IMPORTANT! '''You can also use the arrow keys to select the type of phone book from which you want to select a target number for call forwarding. Select the phone book and look for the number using the up and down arrow keys or typing the first few letters of the subscriber’s name.''
+|-
+| 4
+| Confirm and select the type of call forwarding:
-Call forwardings are PABX services which reroute incoming calls to another phone or account. Call forwarding is active until cancel it.
+* '''All calls'''
+* '''Incoming direct calls '''
+* '''Extension numbers'''
+* '''Incoming calls with announcement'''
+* '''Calls from group'''
+|-
+| 5
+| Confirm your selection and select the forwarding criteria:
+# '''Unconditional'''
+# '''While busy'''
+# '''When no answer'''
+# '''While DND'''
+|-
+| 6
+| Confirm your selection and exit '''Menu'''.
+|-
+| 7
+| The system will display '''call forwarding ''' and letter '''F'''<ref name="ftn6">From  '''Call Forwarding'''</ref> on the display.
+|-
+|}
+'''''IMPORTANT!''' In addition, if the phone rings to group instead of individual subscriber, only "Calls from group" and "Unconditional" forwarding options will be active.''
+== Malicious Calls (MCID) ==
+This service allows recording a call as a malicious call on the master PABX and marking it as a malicious incident in the PABX event buffer.
-.Move into '''Menu >> Services >> Call forward.'''
-.Activate or cancel call forwarding.
+'''''1 How to select this service during the call:'''''
-.If you activate call forwarding enter number where You want to reroute calls ex. 123
-'''''ATTENTION: '''Using arrow keys it is possible to select type of phone book (extension number list) you want to select number from. After selecting type of phone book (extension number list), appropriate number can be selected using Up/Down keys or entering few first letters of its name.''
-.Accept and select forwarding type:* '''All'''
+Press the '''''Options''''' key and select '''Menu >> Services >> MCID'''<ref name="ftn7">'''From ''Malicious Call IDentification.</ref>
-* '''Incoming direct '''
+Confirm the service.
-* '''Internal'''
-* '''Incom. announced'''
-* '''From group'''
-.Accept selection and select forwarding condition:* '''Unconditional'''
+'''''2 How to switch on this service once the call is terminated by the caller:'''''
-* '''While busy'''
-* '''When no answer'''
-* '''While DND'''
-.Accept selection and exit '''Menu'''.
+Press the '''''MCID''''' key within 30 seconds from the moment the caller has hung up the phone.<br>
+'''''IMPORTANT! '''Wait until the caller of the malicious call hangs up the phone! The target phone cannot be the first to be hung up!.''
-.Service activity is announced by message '''call forward.''' and letter '''F<ref name="ftn8">'''''Call Forwarding '''''</ref>on display.
+== Three-Party (3PTY) Calls ==
+'''''First method:'''''
-'''''ATTENTION!''' Call forwardings type „From group” with condition „While busy” are not performed by PABX. Additionally if phone is ringing becasuse of group call, only forwardings type „From group” with condition „Unconditional” are active.''
+{| class="prettytable"
+| 1
+| Set up the call with your first interlocutor and hold the line using the '''FLASH''' button.
+|-
+| 2
+| Dial the number of the second interlocutor and open the '''Options >> Set up 3PTY''' menu while talking.
+|-
+| 3
+| Confirm the service.''' '''The three-party call has been successfully set up.
+|-
+| 4
+| During the call, the caller of the three-party call can change interlocutors. In such a case, one of the partners will stay on hold.
+|}
-== Malicious call (MCID)  ==
+'''''Second method:'''''
-Registering call as malicious in upper exchange and marking it as malicious in PABX call bufer.
+{| class="prettytable"
+| 1
+| Dial the number of the first interlocutor, set up the call, and hold the line using the '''FLASH''' button.
+|-
+| 2
+| Dial the number of the second interlocutor and press '''FLASH#3''' while talking.
+|-
+| 3
+| The three-party call has been successfully set up.
+|}
+'''''IMPORTANT! '''The caller of the three-party call can switch between the partners. To do so, press the '''Options'''key and select the partner with whom you wish to talk, using the navigation keys.''
-'''''Recalling service during call'''''
+'''''IMPORTANT! '''The three-party call can be terminated by its caller who should press '''FLASH#0'''.''
-.Press '''Details '''key and next Move into '''Menu >> Services >> MCID<ref name="ftn9">'''''Malicious Call IDentification'''''</ref>.
-.Accept service.
+'''''IMPORTANT! '''Once the caller hangs up the phone, the system terminates the 3PTY call.''
-'''''Recalling service after finishing call'''''
+'''''IMPORTANT! '''To switch over to one partner only (the other partner hearing a musical signal), the caller should press either '''FLASH#1 or FLASH#2 '''(where: 1 - means that the caller wants to talk with the first selected partner to this call, and 2 stands for the talk with the second partner). To restore the 3PTY call, the originator should press '''FLASH#3 '''''.
+== Call interception in a PickUp group ==
+This service ensures interception of the incoming calls addressed to another PABX user provided that the subscriber who calls up this service has acquired the applicable privileges (the subscriber must belongs to the same PickUp group, i.e. call interception group).
-During 30 secs. after hang up handset by caller '''''MCID '''''key should be pressed.
+{| class="prettytable"
+| 1
+| If you want to intercept a call addressed to another number of the PickUp group and your own phone belongs to the same group, select '''Menu >> Services >> Call Interception'''.
+|-
+| 2
+| Pick up the handset to answer your intercepted call.'''''IMPORTANT!''''' Apart from the above mentioned method (picking up the handset) you can also intercept the call (i.e. enter the call status and skip the ringer) pressing down the '''SPK ON''' button and typing '''<nowiki>#37</nowiki>'''.
+|}
-'''''Attention: '''Handset cannot be hang up first on malicious call target phone.''
+== Temporary CLIR ==
+This service switches off presentation of the number for the period of a single call.
-== 3PTY calls ==
+{| class="prettytable"
+| <center>1</center>
+| Select '''Menu >> Services >> Temporary CLIR'''.''' '''Confirm your selection.
+|-
+| <center>2</center>
+| Pick up the handset or press the '''SPK ON''' button.
+|-
+| <center>3</center>
+| Dial the number you wish to call.
+|}
-'''''First method of 3PTY call service activation:'''''
+== Private Call ==
+This function will change the privileges to set up the calls (subscribers' personal privileges) and register the call as a private one with the PABX buffer. Such calls are identified by the billing application for the purpose of separating business calls from private calls.
+{| class="prettytable"
-.After establishing call with first interlocutor, press '''FLASH''' key and hold connection.
-.Dial number of second interlocutor and during call move into context menu '''Details >> 3PTY .'''
-.Accept service.''' '''3PTY call is now established.
-.During such call there is posible to switch between interlocutors. In this situation one interlocutor is hold on.
-'''''Second method of 3PTY service activation:'''''
-.After establishing call with first interlocutor, press '''FLASH''' key and hold connection.
-.Dial number of second interlocutor and diuring call press '''FLASH#3.'''
-.PTY call is established.
-'''''ATTENTION: '''3PTY caller can switch between interlocutor pressing context menu '''Details'''.''' '''Next using navigation keys You can select interlocutor to talk with.''
-'''''ATTENTION: '''3PTY call can be finished by pressing '''FLASH#0''' by caller.''
-'''''ATTENTION: '''After hang up handset by caller 3PTY call is disconnected.''
-'''''ATTENTION: '''Caller can talk to only one dialed subscriber (second subscriber hears melody in handset). It is poissible by pressing '''FLASH#1 or FLASH#2 '''(where 1 means that caller will be tak to first dialed subscriber and 2 means that caller will be talk to second dialed subscriber). After pressing '''FLASH#3 '''''3PTY call is reestablished.
-== Call interception ==
-This service enables to intercept calls incoming to another extension number. Only two conditions must be fulfiled to realize this service - extension number from which You try to intercept call must belong to the same PickUp group - call interception group and extension number from which You try to intercept call has no checked field '''PtcPck'''.
-.If You want to intercept call routed to another extension number belonging to the same PickUp group as Your extension number, move into '''Menu >> Services >> Intercept call.'''
-.Move into '''Menu >> Services >> Intercept call. '''Accept selection. Lift hanset.
-'''ATTENTION!''' Call interception can be also realized by lifting handset or pressing '''SPK ON''' key and selecting from keypad '''<nowiki>#37</nowiki>'''.
-== Temporarily CLIR ==
-This service causes switch off number presentation for the time of one call.
-.Move into '''Menu >> Services >> Temporarily CLIR'''. Accept selection.
-.Lift handset or press '''SPK ON''' key.
-.Dial required number.
-== Private call ==
-This service causes change of privileges (setting of private privileges for this extension number) as well as registering this call as private in call register in PABX. Such calls are identyfied by charging software to differentiate office and private calls.
-{|{{Prettytable}}
 | <center>1</center>
-| Move into '''Menu >> Services >> Private call'''. Accept selection.
+| Select '''Menu >> Services >> Private calls'''.''' '''Confirm your selection.
 |-
 | <center>2</center>
-| Lift handset or press '''SPK ON''' key.
+| Pick up the handset or press the '''SPK ON''' button.
 |-
 | <center>3</center>
-| Dial required number.
+| Dial the number you wish to call.
 |}
-== Urgent call ==
+== Urgent Call ==
+An urgent call means that the subscriber will be given a special category of access in the outgoing traffic for the period of a single call. Due to this service the call may bypass standard routes. The '''Urgent Call''' service is available only to subscribers who have acquired the applicable privileges. The service is active for the period of a single call made from the telephone.
-Urgent call means granted higher privileges for the time of one call. '''Urgent call''' service is available if extension number is granted with privileges to realize this service. Service is valid for one call established from phone with this extension number.
+{| class="prettytable"
-{|{{Prettytable}}
 | <center>1</center>
-| Move into '''Menu >> Services >> Urgent call'''. Accept selection.
+| Select '''Menu >> Services >> Urgent calls'''.''' '''Confirm your selection.
 |-
 | <center>2</center>
-| Lift handset or press '''SPK ON''' key.
+| Pick up the handset or press the '''SPK ON''' button.
 |-
 | <center>3</center>
-| Dial required number.
+| Dial the number you wish to call.
 |}
-== Working modes ==
+== Operating Modes ==
+This service''' ''' ensures a manual change in the operating mode at the PABX level. The subscriber must acquire the applicable rights to change the PABX operating mode. A special option allows dedicating the operating mode to a selected key on the system telephone.
-This service enables manual change of PABX working mode. Extension number can be granted with privileges to changing PABX working mode. It is also posible to assign working mode changing to system phone key.
+{| class="prettytable"
+| 1
+| Select '''Menu >>''' ''' Services >> Operating Modes'''.''' '''Using the menu navigation keys select the operating mode you wish to use (e.g. Day - Manual Mode).
+|-
+| 2
+| Press '''Next''' after you find the operating mode. The PABX will ask you to type the access code.
+|-
+| 3
+| After entering the '''Key''' the PABX will ask you to enter the validity period (deadline) of your operating mode (if you fail to enter the time limit, your operating mode will be cancelled during the first scheduled change in the operating mode of the PABX).
+|}
+== Voice Mail ==
+Due to this service the caller may leave a voice message for a specific subscriber.
+'''''IMPORTANT!'''''
-.Move into '''Menu >>''' '''Services >> Working mode. '''Using navigation keys appropriate working mode should be selected (ex.: Day - manual mode)
+''If the subscriber wishes to use this service, the PABX admin will have to assign an individual voice mail for saving the messages, as well as a voice mail extension number for the purpose of service activation, new message notification, and message management.''
-.After selecting appropriate working mode, press '''Next''' key. PABX ask for access code.
+To switch on this service, you must set the call transfer to the extension number of the individual voice mail:
-.After entering '''Access code''' PABX ask for determining hour of validation new working mode. (If You don't determine this hour, selected working mode will be valid until next working mode changing according working mode time table).
-== Voice mail ==
+{| class="prettytable"
+| 1
+| Select '''Menu >> Services >> Call forwarding >> Switch on'''. Confirm your selection by pressing the '''''Next''''' key.
+|-
+| 2
+| Type the directory number of the individual voice mail (the default value is ''1000'') and confirm your entry.
+|-
+| 3
+| Select the type of calls you wish to send to the voice mail:
+* '''All calls'''
+* '''Incoming direct calls '''
+* '''Extension numbers'''
+* '''Incoming calls with announcement'''
+* '''Calls from group'''
-This service enables caller to leave the voice message for specified subscriber.
+Confirm your selection.
+|-
+| 5
+| Select the criteria of call transfer to voice mail:
-'''''ATTENTION!'''''
+# '''Unconditional'''
+# '''While busy'''
+# '''When no answer'''
+# '''While DND'''
-''To use this service, PABX admin should assign voice mail box to specified subscriber and define voice mail extension number, voice mai extension number is used for service activation and for inform about new messages as well as for managing thes messages.''
-Voice mail service is activated after setting call forwarding to voice mail extension number:
+|-
-.Move into '''Menu >> Services >> Call forward. >> Activate'''. Accept selection by pessing key '''''Next'''''.
+| 6
+| Confirm your selection and exit '''Menu'''.
-.Enter extension number of voice mail (default ''1000'') and accept by pressing '''''Next''''' key.
+|-
+| 7
-.Select type of calls, which should be forwarded to voice mail:
+| The system will display the letter '''V<ref name="ftn8">'''From  '''Voicemail'''</ref> at the top right-hand corner of the screen to confirm that the service has been switched on.
+|-
-* '''All'''
-* '''Incoming direct '''
-* '''Internal'''
-* '''Incom. announced'''
-* '''From group'''
-and accept it.
-.Select voice mail forwarding condition:* '''Unconditional'''
-* '''While busy'''
-* '''When no answer'''
-* '''While DND'''
-.Accept and exit from '''Menu'''.
-.Servis activity is signal by letter '''V<ref name="ftn10">'''First letter of word ''Voicemail '''''</ref> in right upper corner of display.
-To deacvtivate/activate previously activated service (deactivate/activate set previously defined call forwarding to voice mail box):
-.Move into '''Menu >> Services >> Voicemail >> Off / On'''.''' '''Accept selected option''' '''by pressing key '''''Next'''''. Exit '''Menu''',''' '''for example by pressing '''SPK OFF '''key.
-.Active service is signal by letter '''V''' in right upper corner of display.
-# Remain information concerning voice mail using (recording private message – service #79, informing about new messages and its listening) can be found in PABX Slican CCT-1668.S, L, EU or MAC-6400.
-== Conference ==
-This service enables to simultaneous connect many persons and establish phone conference. Participants of such conference can be PABX subscribers and persons from outside equiped with any phone type. Maximal number of conference participants is equal to:
-* 8 for Slican CCT-1668,
-* 31 for Slican MAC-6400.
-Subscriber who initiate conference can manage this conference (is ''Custodian'' of this conference).
-.Move into '''Menu >> Services >> Conference'''. Information as on bekow picture will be shown on phone display. From this moment phone is busy – it is impossible to call its extensionb number.
-<center>
-{|{{CTS}}
-|
- Creating..
- Conference
-   (00:00)
- Details     Partic.
 |}
-</center>
-.To add participant to the conference, context key '''''Details '''''should be pressed and than option '''Add member '''should be selected. After selection of this option, selection od\f new conference participant is possible. It is possible by:
+To switch on/off the active service (switch on/off the call transfer to voice mailbox):
-* entering new number (internal or external),
-* pressing key '''''Book''''' and selection from appropriate phone book or extension numbers list<ref name="ftn11">Access to appropriate phone book or subscriber list is also possible using navigation keys – see chapter .</ref>,
-* pressing speed access key with assigned number (interrnal or external).
-After adding participant using key '''''New''''' or automatically (if key with assigned subscriber/number was pressed) display returns to status presented below, it enables to add next participants:
+{| class="prettytable"
+| 1
-<center>
+| Go to '''Menu >> Services >> Voice mail >> ON/OFF'''.''' '''Confirm your option pressing down the '''''Next''''' key. Exit the '''Menu''',''' ''': for instance, press the SPK OFF button.
-{|{{CTS}}
+|-
-|
+| 2
- -Number-
+| The system will display the letter '''V''' at the top right-hand corner of the screen to confirm that the service has been switched on.
- Book    Back
 |}
-</center>
+''See the Operations Manuals of the Slican PABX for more information on this service (how to record your own welcome message - service #79; notification and play new messages).
-.Press '''''Back '''''key, if all participants were added to the conference. Display will presents itself as follows:
+== Conference Call ==
+''Important: The CTS-102.HT system telephone does not support conference calls.''
-In second row from the bottom information acording following standard are presented:
+This service ensures simultaneous calling many persons and setting up conference calls. The participants may use any type of phone; they may be either PABX subscribers or external participants. The maximum number of participants is:
-<center>'''(aa/bb)'''</center>
+* 8 in the case of CCT-1668,
+* 31 in the case of CXS-0424,
+* 30 in the case of MAC-6400.
-where:
+The caller of a conference call can manage the session (to act as a ''custodian'').
-aa – nuber od active participants (subscribers participating currently in conference),
-bb – number of all conference participants.
+. Select '''Menu >> Services >> Conference'''. The system will display information (see the figure). From now on, your phone is deemed busy and nobody can contact you.<br>
+. To add a new participant to the conference, press the '''''Options''''' key and select '''Add participant'''. Once you do this, select another participant as follows:<br>
+* Enter the applicable phone book or external number;
+* press the '''''Book''''' key and select a number from any of the phone book or extension number list<ref name="ftn9">You can also open the applicable phone book or subscriber list using the navigation keys: see section –  Phone Menu (navigation via the phone menu).</ref>,
+* Press a apeed access key dedicated to a specific subscriber/number.
+Once you add a participant using the '''''Next''''' key or automatically (by pressing the key dedicated to the subscriber/number), the system will come back to the screen in order to add more participants to the list.<br>
+. Press '''''Back''''' once you have added all the persons with whom you wish to have a conference call. To view the list of participants, press '''''Participants''''' and scroll the list using the '''''Up/Down arrow''''' keys. You can delete a participant: select the '''Delete''' option from the '''''Options''''' context menu.<br>
+. How to set up a conference call:<br>
+'''''First method:'''''
-To review participants list, press '''''Partic. '''''context key, and than use buttons '''''Up/Down'''''. It is possible to delete participant from list, by selecting '''''Erase''''' from context menu '''''Option'''''.
+When viewing the list of participants pick up the handset and press '''SPK ON'''. The system will activate the ringers on the telephones of the persons eligible for the conference. Once a participant receives the call, he or she will hear the message "Teleconference".
-<center>
+'''''Second method:'''''<br>
-{|{{CTS}}
-|
- Creating..
- Conference
-   (00/06)
- Options    Partic.
-|}
-</center>
-.To establish conference call:
+In the conditions described in section 3 of this table and press the '''''Options''''' key and select '''Ring'''.<br>
+The system will activate the ringers on the telephones of the persons eligible for the conference. Once a participant receives the call, he or she will hear the music until the custodian joins the conference, by e.g. picking up the handset or pressing '''SPK ON'''.<br>
+. The conference call is now set up (the call has been answered by at least one participant and the custodian has become an active participant, i.e. he or she has picked up the handset)<br>
+The elements available after pressing '''''Options''''':
+# '''Add participant '''– adding a new participant to the current conference call<ref name="ftn10"> You can also add a new participant using the '''FLASH'''button: press it, dial the number and press the key dedicated to the "Conference" service while talking with this participant (or else, select this service from the menu which is available when you talk with this participant).</ref>,
+# '''Ring''': set up a "cold" conference call (caller's handset on the cradle) - see ;
+# '''Disconnect all '''– the conference call is over;
+# '''Mute all '''– switch off microphones in all the participants' phones (the voice belongs to the conference custodian only);
+# '''Switch on all '''– switch on microphones in all participants' phones, and
+# '''Leave '''– leave the conference call without disconnecting it.<ref name="ftn11"> You can do the same when you hang up the handset or press '''SPK OFF'''</ref>. If you select this option, the system will leave the message "Conference" on the screen, which means that the conference is not over yet.
-'''''First method'''''
-During reviewing participant list or if display presented itself as on picture in point 3 of this table, lift handset or press '''SPK ON '''button. Display will be as follows:
+In this condition, you can return to the conference call by means of two methods:<br>
-Phones of selected participants upringing and after answering announcement „Teleconference” can be hear.
+a) Press the '''''Options''''' key and select the option '''Conference''': the system will allow you to view the conference status (you can do the same by pressing down the quick dial key dedicated to the "Conference" service). You will return to the conference call the same moment you pick up the handset or press the '''SPK ON''' button.
+b) Pick up the handset or press the '''SPK ON''' button, and then press the key dedicated to the "Conference" service.
-<center>
-{|{{CTS}}
-|
- Calling..
-|}
-</center>
-'''''Second method'''''
+The '''''Participants''''' button allows viewing the list of participants. You can scroll this list using the '''''Up/Down'''''<ref name="ftn12"> This feature is also available to the participants who use the CTS-202 series system telephones.'''''</ref> arrow keys. The system will display information on particular participants.
-When display mentioned in point 3 of this table can be seen, press '''''Option''''' key and select option '''Ring'''. Display will be as follows:
+Shown below are the '''''Options''''' available for a selected participant:
-Phones of selected participants upringing and after answering melody is played until caller lifts handset or press the '''SPK ON '''key.
+# '''Delete''': deletes a participant from the conference;
+# '''Microphone OFF/ON''': switches off/on the microphone of a specific participant [his or her status will change to (MUTE)/(call)];
+# '''Speaking''': switches on the microphone of a defined participant only (the remaining microphones are switched off), and
+# '''Personal call''' – direct call to a participant. Once this call is terminated, you can:<br/> a) Add this person again to the conference: press the key dedicated to the "Conference" service or select this service from the menu that is available when you call this subscriber, or,<br/> b) Delete this participant: hang up the handset or press '''SPK OFF'''.<br/>
-<center>
+The custodian can return to the conference call using the procedure described in section 5 in the table.
-{|{{CTS}}
-|
- Preview..
- Conference
-   (00/06)
- Options     Partic.
-|}
-</center>
-.If conference is established (call was answered by at least one perticipant and conference custodian is active participant of conference, his/her handset is lifted) display will be seen as follows:
+'''Custodian''': assignment of the custodian function - Only the subscribers who use CTS-202 series system telephones may use this function.
-<center>
-{|{{CTS}}
-|
- Talking to
- Conference
-:45
-   (04/02)
- Options     Partic.
 |}
-</center>
-Following options are available after pressing '''''Option''''' key:
-# '''Add member '''– adding new participant to already established conference<ref name="ftn12">It is possible to add participant by pressing '''FLASH '''key, dialing his/her extension number and pressing key with programmed „Conference” service during established call (or selecting this service from menu available on phone display during call).</ref>,
-# '''Call''' – this option is used to „cold” establish conference (caller handset is hang on) – see point 4 of this table,
-# '''Disconnect all'''– finishing conference,
-# '''Mute all '''– switching off microphone in phones of all conference participants (only conference custodian can speak),
-# '''Unmute all '''– switching on microphone in phones of all conference participants,
-# '''Quit '''– quiting conference without finishing it<ref name="ftn13">The same effect can be achieved by hanging on the handset or pressing '''SPK OFF '''key.</ref>. After selecting thyis option phone display will be seen as follow:
-<center>
-{|{{CTS}}
-|
- Monday
-.12.10   13:23
- Conference
- Options     Book
-|}
-</center>
-In above status there are two methods or return to conference call:
-a) by pressing '''''Option''''' key and than selecting option '''Conference''' you can review conference status (the same can be achiewed by pressing speed dialing key with this service programmed):
-After lifting handset or pressing '''SPK ON''' key you can return to conference call.
-<center>
-{|{{CTS}}
-|
- Preview..
- Conference
-   (05/02)
- Options     Partic.
-|}
-</center>
-b) lifting handset or pressing '''SPK ON '''key and then pressing key with programmed „Conference” service.
-Button '''''Partic.''''' Is used to display list of conference participants, this list can be reviewed using '''''Up/Down '''''keys<ref name="ftn14">'''''This functionality is also available for participants, who do not use CTS-202 phone.'''''</ref>. Information concerning specified participants are presented on phone display:
-<center>
-{|{{CTS}}
-|
- -Particpants-
- SUBSCRIBER NAME
-   subscriber number
- No.         (status)
- Options        Exit
-|}
-</center>
-For selected participant following '''''Option'''''s''''' '''''are possible:
-# '''Delete '''– disconnect conference participant,
-# '''Microphone ON/OFF'''<nowiki> – switching on/off specified subscriber [his/her status changes to (MUTE)/(CALL)],</nowiki>
-# '''Speaking now '''– switching on microphone only for one participant (microphones of remain participants are switched off),
-# '''Private call''' – direct call with only one participant.After such call it is possible:<br/> a) next connecting this participant to the conference – by pressing key with programmed „Conference” service or select appropriate option from context menu visible on phone display during call,<br/> b) disconnecting participant from the conference call – by hanging on the handset or pressing '''SPK OFF '''key.<br/>
-Return to the conference call can be done using method described in point 5 of this table.
-# '''Custodian''' – transfering conference custodian function<ref name="ftn15">Subscriber to whom you want to transfer custodian function should be equipped in CTS-202 phone.</ref>.
 == Call override ==
+The CTS system telephone supports the "override" service. You can join a call between two other subscribers and disconnect it, if required, or leave the call without disrupting it. A person "override" can also leave the call without disconnecting the two other subscribers. This service is available subject to the applicable privileges and under the condition that none of the two subscribers is protected from a call override. The service does not depend on the subscriber's status (subscriber registered with PABX or external subscriber). This service is also performed when one of the pair of subscribers from the call you want to join is not an extension subscriber of the PABX.
+If busy, proceed as follows:
-This service enables to override existing call and even disconnect this call if it is possible. Service is allovable only from system phone. Subscriber who override extisting call can leave previously override call, without disconecting established call. This service can be realize only from extension number with appropriate privileges and if no one from parts of call to override hasn't protection against override. Service is also available when one part of call to override isn't PABX extension number.
+To join the call, select the '''''Override''''' option using the right-hand context key. Having joined the call you can disconnect it. Select '''''Disconnect''''' using the left-hand context key. To leave the call and let the subscribers continue talking, hang up the handset or press '''SPK OFF'''.
+== Automatic Redial: AutoRD ==
+The subscriber you wish to contact is:
+* busy, or
+* unavailable,
-.If after dialing number You hear busyness signal, display will be look as below.
+or
-<center>
+* or all the lines in your PABX are busy at this time.
-{|{{CTS}}
-|
- Calling..
- SUBSCRIBER NAME
- subscriber busy
- AutoRD    Override
-|}
-</center>
-.To override call press '''''Override''''' with right context key. After override display will be look as below.
-<center>
-{|{{CTS}}
-|
- Calling..
- SUBSCRIBER NAME
-:41
- Disconn.
-|}
-</center>
-.To disconnect overrited call You should press '''Disconn.''' using left context key. To leave call without disconnecting it You should hang up hanset or press '''SPK OFF''' key.
+, then if you select this service, when the subscriber:
-== Automatic redialing - AutoRD ==
+* is free (formerly busy),
+* is available (formerly unavailable),
-If dialed number:
-* is currently busy,
-* nobody answer the call
 or
-* if all lines in PABX are currently busy
+* or when any PABX line becomes free.
-, after selecting this service, if dialed number:
+you will be notified by the ringer and after lifting the handset the system will automatically dial that subscriber's number. This service is available for extension numbers and outgoing calls.
-* will be free (previously busy),
-* somebody will be near this phone (previoudsly nobody anwered the call)
-or
+The service will remain valid for:
-* any line in the PABX will be free,
+* 90 minutes in the case of extension numbers (for busy and unavailable subscribers);
+* 60 minutes in the case of outgoing calls (for unavailable targets);
+* 30 minutes in the case of PABX busy lines, and
+* 10 minutes in the case of outgoing calls (for busy targets).<br/>
-calle will be announed by PABX about it and after lifting handsetpreviously dialed number will be automatically dialed. This service is available for internal and external calls.
+NOTE: You can stand queue in the case of:
+* PABX subscribers using analogue telephones;
+* PABX subscribers using system telephones;
+* External subscribers available via the ISDN trunk;
+* External subscribers available via the GSM trunk <br/> or
+* any busy trunk on the PABX.
-Service activity time is limited to:
+To use this service, proceed as follows:
-* 90 minutes for internal calls (both if number is busy or subscriber doesn't answer),
-* 60 minutes for external calls if nobody answer the call,
-* 30 minutes for line busyness,
-* 10 minutes for external calls if target subscriber is busy.<br/>
+. If your target does not answer, the system will wait approx. 5-10 seconds and display '''''AutoRD''''' for the context button (bottom left corner of the screen), which enables activating the service.
+(The CTS-102.HT phone does not display this message.)<br>
+. If your target is busy, the system will immediately display the '''AutoRD''' option for the context key (bottom left corner of the screen). You can now activate the service.<br>
+. If the service is accepted, the system will display applicable information and the time of activity of the service. You can cancel the service: press the '''''Stop''''' context key.<br>
+. If your redial target is now available or free, the system will notify you by ringing and displaying the message "Back again" for the unavailable target or "Queue" for the busy target.<br>
-ATTENTION:You can subscribe to the queue to
+If you pick up the handset at any of the abovementioned messages, the system will dial the target number again.
-* subscriber equipped in analogue phone,
+== MobilePhone service ==
-* subscriber equipped in system phone CTS-202.CL, CTS-202.Plus or CTS-202.IP,
+This menu option enables switching on and off the MobilePhone service provided that the phone number defined as MobilePhone for the specific subscriber and any parameters of this service are defined in ConfigMAN.
-* ezternal subscriber available via ISDN trunk,
-* external subscriber available via GSM trunk<br/> or
-* to any busy PABX trunk.
-{|{{Prettytable}}
-| 1
-| If target subscriber doesn't answer, after about 5-10 seconds '''''AutoRD''''' caption appears as a context key (left bottom corner of display), it enables to activate service.
-{|{{CTS}}
+{| class="prettytable"
-|
+| <center>1</center>
- Calling..
+| Select '''Menu >> Services >> Mobile Phone'''.''' '''Confirm your selection.
- SUBSCRIBER NAME
- AutoRD
-|}
 |-
-| 2
+|
-| If target subscriber is busy, immediatelly option '''AutoRD''' is available (context key in left bottom corner of display), it enables to activate service.
+|
-{|{{CTS}}
-|
- Calling..
- SUBSCRIBER NAME
- subscriber busy
- AutoRD
-|}
 |-
-| 3
+| <center>2</center>
-| If service is accepted, time to finish service activity is visible on display. By selecting context key '''''Stop''''', you can deactivate service.
+| Select '''Activate''' or '''Cancel'''.
-{|{{CTS}}
+|-
 |
- Monday
+|
-.12.10  14:34
- AUTO RD  (47:21)
- Stop      Book
-|}
 |-
-| 4
+| <center>3</center>
-| If target subscriber is already free or near his/her phone, phone inform you about this by ringing and following captions are seen on display:
+| Confirm your selection.
-* if previously there were no answer<br/>
+|-
+|
+|
-{|{{CTS}}
-|
- AUTO RD..
- Is back
- Options   Mute
 |}
+'''''IMPORTANT!''''' ''This service is available provided the firmware version installed in the PABX is at least 4.05.''
-* if previously target subscriber was busy
+= Bluetooth in CTS-202.BT =
+'''''IMPORTANT! '''The Bluetooth base installed in CTS-202.BT phone enables connecting devices such as a Bluetooth headphone with PIN ”0000”. Most of the available headphones have this PIN code. If the PIN code of the headphone can be changed, set the code to “0000” before attempting to log into the Bluetooth base in the CTS-202.BT phone.''
+== Switching the Bluetooth system on and off ==
+The Bluetooth system can be switched on and off using two methods.
-{|{{CTS}}
+) In ConfigMAN, after selecting the '''BT''' box on the tab '''''Peripherals/ CTS / Settings'''''. This field is active only if the field '''DevTyp''' located on the same sheet has the ''CTS-202.BT'' option enabled; in the case of the remaining options the field is greyed out.
-|
- AUTO RD..
- SUBSCRIBER NAME
- Options   Mute
-|}
-If in this situation you lift handset, appropriate number is dialed once again.
+) The Bluetooth system can be also switched on and off by the subscriber from the system phone CTS-202.BT. The procedure is as follows:
-|}
-= DECT in phone CTS-202.Plus =
+# Select '''Menu >> Bluetooth >> Switch off BT'''.''' '''Confirm your selection.
+# '''Switch off BT'''? will display
+# Confirm switching off Bluetooth.
-'''''ATTENTION''': Number presentation on DECT handset is no possible.''
+If the Bluetooth module is switched off, it is necessary to perform the following
-'''''ATTENTION''': To register hanset, it's PIN code is obvious (read carefully handset manual).''
+# Select '''Menu >> Bluetooth >> Switch on BT'''.''' '''Confirm your selection.
-'''''ATTENTION''': To register, also CTS PIN code is needed (if You haven't assigned PIN code contact with PABX admin).''
+# '''Switch on BT'''? will display
+# Confirm switching Bluetooth on.
+== Registering a headphone ==
+# Select '''Menu >> Bluetooth >> Register headphone'''.
+# If any headphone has been registered before, the following question will be displayed '''Delete current headphone?'''
+# After confirming the deletion of the headphone, the '''Deleted''' will appear.
+# After pressing '''OK''', the phone will begin searching for a headphone with activated broadcasting<ref name="ftn16">If there is more than one headphone with broadcasting activated, the phone will register the one that was found first.</ref>.
+# The name of the found headphone will appear on the display.
+# The phone will finish the registration after confirmation.
+After the Bluetooth headphone is registered, the letter B appears in the upper right corner of the display which signals that the Bluetooth headphone is available for conversations. “B” is displayed as long as the registered Bluetooth headphone is located near the Bluetooth base integrated in the phone.
-== Registering handset in system phone ==
+== Status ==
+{| class="prettytable"
-{|{{Prettytable}}
 | <center>1</center>
-| Move into '''Menu >> DECT >> Register. '''Accept selection.
+| Select '''Menu >> Bluetooth >> Status'''.
+|-
+|
+|
 |-
 | <center>2</center>
-| Handset should be register in one minute.
+| The name of the registered headphone and its address will appear on the display.
+|-
+|
+|
 |-
 | <center>3</center>
-| Confirm handset registration.
+| Press the '''OK''' key.
-|}
+|-
-Example of DECT Moonlight<sup>300</sup> by Premier<sup>®</sup>.
+|
+|
-'''''Attention: '''As gray operation need to be performed in Moonlight<sup>300</sup>handset menu.''
-.Move into menu DECT Moonlight<sup>300</sup> handset and select option Register.
-.Accept selection.
-.Enter handset PIN code (default PIN for Moonlight<sup>300</sup> is 0000) and accept it.
-.Select base station number where handset should be register.
-.Base station searching started.
-.Menu [[Image:io cts prawo.png]] move into system phone '''Menu >> DECT >> Register'''
-.Select [[Image:io cts prawo.png]] Accept selection.
-.Handset should be register in one minute.
-{|{{CTS}}
-|
- -Registering-
-s
- Canel
 |}
+== Using Bluetooth headphone ==
+If the Bluetooth module is on and the headphone has been registered, the subscriber can accept incoming calls and make outgouing calls using the Bluetooth headphone.
-.Handset find number of base station to cooperate with and show this number on display.
+=== Setting up outgoing calls ===
+An outgoing call can be set up using two methods.
-.Enter authorization code (it is extension number PIN code).
+'''Method I'''
-.
+. Press SPK ON. The user will hear the PABX dialling tone in the Bluetooth headphone.
-{|{{CTS}}
-|
- -Registering-
-   Completed
-         OK
-|}
-== Removing handset ==
+. Dial the desired number using the phone keyboard.
-.Move into '''Menu >> DECT >> Remove hanset.'''
+. After the call is set up you can talk using the Bluetooth headphone.
-.Accept.
+'''Method II'''
-== Status ==
+. Dial the desired number using the phone keyboard.
+. Press SPK ON, you will hear the dialling tone in the Bluetooth phone.
+. After the call is set up you can talk using the Bluetooth headphone.
-{|{{Prettytable}}
-| <center>1</center>
-| Move into '''Menu >> DECT >> Status.'''
-|-
+'''''IMPORTANT!''''' ''Please note that the button located on the Bluetooth headphone is only used to answer a call and not to initiate one. This is why when using the 2nd method of setting up an outgoing call II, you cannot initiate calling by pressing the button on the headphone. ''
-| <center>2</center>
-| Info about software version, RFPI number of DECT module as well as IPEI code is shown on display.
-|-
+=== Receiving incoming calls ===
-| <center>3</center>
+To answer an incoming call using the Bluetooth headphone, press the call answer button on the headphone or SPK ON key on the phone. You can start a conversation using the Bluetooth headphone.
-| Check if number saved in handset is the same as number saved in base station.
-|-
+=== Using different sound sources during a conversation ===
-| <center>4</center>
+Switching on the Bluetooth headphone support does not lock other conversation interfaces of the CTS-202.BT phone. If you press SPK ON during the call (incoming or outgoing), then the sound sent to the Bluetooth headphone will be directed to the 'Hands Free' system. Pressing SPK ON again will direct the sound back to the Bluetooth headphone. This button acts as a switch. SPK OFF always ends the active call. Using SPK ON is also important when using the phone's handset as an alternative sound source. If you pick up the handset during an active call in the Bluetooth headphone, then the sound will be directed to the handset. Hanging up the handset will finish the conversation. If you want to continue the conversation using a Bluetooth headphone after hanging up the handset, press SPK ON before doing that.
-| Accept.
-|}
+= Phone Special Functions =
+== Pause in Selected Number ==
+If you set a pause in a number, the system will suspend dialling for a period of 5 seconds.
-= Phone special functions =
-== Pause in daled number ==
+'''''Example of dialling an outgoing call number plus extension number:'''''
-Pause in dialed number force temporarily dial waiting for a 5 seconds.
+. Enter the first part of the number (e.g. main number 0523251111) during cold calling (entering the number before picking up the handset) or when entering a new number to the phone directory (1.2.1 Adding a New Entry to the Directory).
-* '''''Example of dialing external number together with its extension number'''''
+. Press twice the "*" key and wait for the letter "p" (if you want to double the waiting time, repeat this step).
+.Enter the remaining part of the number (e.g. extension number: 168).
-.While cold number dialing (''''' 9.2 "Cold" number dialing''''') or during adding new entry to phone book. ('''''12.2.1 Adding new entry to phone book''''')
-.Dial first part of number (ex. main number for subscriber 0523251111)
+'''''IMPORTANT! '''You can also add pauses when you enter new numbers to the personal or private directories.''
-.Press „*” twice and letter „p” appear. (If You want to extend waiting time repeat it)
-.Dial second part odf number (ex. extension number 168)
-'''''Attention: '''Pause can be also added when we''' '''add new entry to public or private phone book.''
-= Information about line busyness and PABX failures =
-If for specified phone, PABX activate option of displaying info about trunks busyness and option of displaying information about PABX failures, they will be displayed on phone display.
+= Information about busy line and on PBX failures =
+The busy status of the public lines for the specific phone and the displaying of PBX failure information are shown on the phone's display if the PBX admin switches these functions on.
+<center>
 {|{{CTS}}
 |
- Monday
+    Monday
-.12.10  14:34
+.07.2010 09:22
-    BUFFER 84%
-    (02/04)(03)
+    (02/19)(03)
+  Menu       Book
-  Menu       Back
 |}
+</center>
+Information on the PBX alarms, such as e.g.: call buffer overflow; emergency power supply, trunk failure, etc., is displayed in the third line from the top.
-In third row of display are presented info about PABX alarms, following types of info can be presented: call buffer overload, emergency power supply operation, trunk damages.
+The second line from the bottom displays the busy status of lines in the PBX using the following key:
-In second row from the bottom info about trunks busyness, according following formula, are presented:
 <center>(aa/bb)(cc)</center>
@@ Line 2,728: / Line 2,758: @@
-aa – number of busy lines,
+aa – the number of busy lines,
-bb – number of available lines,
+bb – the number of available lines,
-cc – number of damaged trunks,
+cc – the number of damaged trunks,
-as a line you can assume:
+a line is understood here as:
-* one analogue trunk,
+* a single analogue link,
-* one ISDN (2B+D) channel,
+* single ISDN link channel (2B+D),
-* one ISDN (30B+D)channel,
+* single ISDN link channel (30B+D),
-* one VoIP channel,
+* a single VoIP channel,
-* one GSM trunk.
+* a single GSM link.
-So called anonymous VoIP trunks are never presented as damaged. Additionally if ISDN (2B+D) trunk is damaged, from number in '''bb''' field two lines will be substracted (2 B channels). Symilarly for ISDN (30B+D) trunk, 30 lines will be substracted.
+The so called VoIP anonymous trunks are never presented as damaged. Note also that when a damaged trunk is presented, if it refers to an ISDN link (2B+D), then 2 lines (i.e. 2 B channels) will be eliminated from the '''bb''' field. Similarly, in the case of a ISDN link (30B+D) 30 lines will be subtracted.
-It should be also noted, that if VoIP trunk will be presented as damaged,no one channel will be substract from '''bb '''field, because this channel can be dynamically assigned to another trunk, so trunk damage is not equal to the channel damage.
+Also, if a VoIP trunk is presented as damaged, then no VoIP channel will be subtracted from the '''bb''' field because it can be used by other trunk; and damaged trunk does not mean a damaged channel.
-= Security requirements for CTS system phones =
+= Safety Requirements applicable to the Operations and Maintenance of CTS System Telephones =
+It is essential to comply with the rules governing safety and use to ensure correct operation of this device.
+Below are the basic elements to be taken into account by the manufacturer in the case of any complaints and claims submitted by users.
-Stricty observe safety rules and proper using is unconditionally required for proper operating of system phone CTS-202.
+The rules relate to the installation, location and the requirements for the electrical power supply and data communication network.
-Below You can find basic rules of accepting all warranty notes from users.
-These rules concern installation, locating and requirements for electrical and data communication networks.
 '''Installation:'''
-* CTS-202 should be installed and startup by service with manufacturer authorization.
+* Only authorised or qualified manufacturer's service teams are allowed to install and initialise the device.
+* All the installation procedures should be performed in compliance with the assembly principles as well as any occupational health and safety regulations.
-* All installation activities shoud be performed according assembling rules and local safety regulations.
-'''Working environment:'''
-# CTS-202 should not be installed in premises with high humidity due to durability and quality of electrical elements.
-# CTS-202 should not be installed near water reserviors (pools, taps, etc.).
-# System phone should not be installed in premises with high dustiness or electromagnetic field intensity.
-It is strictly forbidden to instal system phone in following permises::
-# in permises with direct influence of solar light,
+'''Working Environment:'''
-# in permises where wibration are very often or strong,
-# near radio aerials (especially for short waves).
+# The system telephones must not be installed in closed rooms featuring high humidity levels. Such rooms may reduce the service life and quality of electronic component functions.
+# Given the risk of flooding, the system telephones should not be located near water containers or water sources (such as water pools, valves, etc.).
+# The device must not be installed in rooms featuring considerable dust levels or a strong electromagnetic field.
-All devices connected to system phone should have certificates of conformity with EU regulations.
+The system telephones may demonstrate irregular operations, interferences, or box discoloration if installed at the places exposed to:
+# Direct sunlight,
+# Frequent or strong vibrations or mechanical impacts,
+# Live antenna radiation.
-= Certificate of conformity, proper device disposal =
+All devices connected to the telephone must have certificates of conformity with the standards in force in the European Union.
+= Certificate of Conformity and Correct Product Disposal =
 <table width=99% border="1" bordercolor=black rules=all style="margin:1em 1em 1em 0;border:solid 1px #AAAAAA; border-cellapse;empty-cells:show">
          <tr>
@@ Line 2,792: / Line 2,813: @@
          <tr>
                  <td width=25%> ''Manufacturer:''<br>
-		'''SLICAN sp. z o.o.'''<br>
+		'''SLICAN Sp. z o.o.'''<br>
 		ul. M. Konopnickiej 18<br>
 -124 Bydgoszcz<br></td>
 		<td width=25%> ''Type:''<br><br>
-		'''System phone Console'''</td>
+		'''System phone'''<br><br>'''Console'''
-		<td width=25%> ''Model:''<br>
-		'''SLICAN CCT-1668'''</td>
+		<td width=25%> ''Model:''<br><br>
+		'''Slican CTS-202,'''<br><br>'''Slican CTS-232'''
+</td>
          </tr>
          <tr>
-               <td colspan="4"> ''Device description:''<br>
+               <td colspan="4"> ''Product Description:''<br>
-Access control system SKD and BRV are devices to cooperation with Slican PABXes, they are connected to analogue port. They realize basic doorphone functionality. They enable to establish call between any phone connected to Slican PABX and device installed by door as well as opening electro-lock.</td>
+Slican CTS-202 sets are system telephones designed for integration with Slican PABXs. They feature an LCD display and 12 programmable quick dial backlit keys. This line of telephones can be integrated with CTS-232 consoles (one console is 30 additional keys). The telephones are connected to PABXs via a single cable pair (CTS-202 and CTS-202.BT - are digital system telephones compliant with the U terminal) or a LAN/WAN using Ethernet cables (CTS-202.IP VoIP system telephone).
          </tr>
          <tr>
-          <td colspan="4"> Product fulfiles following EU Directive 99/5/WE '''R&TTE''', it also fulfiles requirements of following harmonized standards:
+          <td colspan="4"> The product complies with Directive No. 99/5/EC '''R&TTE''' and meets the requirements specified in the harmonised standards mentioned below:<br>
+EN&nbsp;60950-1:2001&nbsp;+&nbsp;A11:2004;<br>
+EN&nbsp;55022:1998&nbsp;+&nbsp;A1:2000&nbsp;+&nbsp;A2:2003; EN&nbsp;55024:1998&nbsp;+&nbsp;A1:2001&nbsp;+&nbsp;A2:2003
-EN 60950-1:2001 + A11:2004; EN 55022:1998 + A1:2000 + A2:2003; EN 55024:1998 + A1:2001 + A2:2003; </td>
+ </td>
          </tr>
          <tr>
-          <td colspan="4">  ''Additional information:''<br>
+          <td colspan="4">  ''Additional Information:''<br>
-Current text of certificate of conformity can be downloaded from website [http://www.slican.com/ www.slican.com]
+The device has been tested in a typical configuration, including connection with the SLICAN PABXs: CCA-2720, CCT-1668, MAC-6400 and CXS-0424. It complies with the requirements applicable to admissible interference levels for B Class products.
-Device was tested in typical configuration, while connect to SLICAN PABXes. It fulfiles requirements concerning allowed disturbances level for B class devices.
+If the device is installed improperly, it is categorised as class A and the following warning shall apply:
-While wrong installation of device, it is assigned to A class and following warning is valid:
+“The device is a class A product. It may cause interference with radio waves when used in household environments, which requires the user to undertake appropriate measures”.        </td>
-„This device ia A class product. In normal circumstances it may caused radio disturbances, which required user to undertake proper activity”.
-        </td>
          </tr>
          <tr>
           <td colspan="2"><center>Bydgoszcz, 20-11-2007</center> </td>
-          <td colspan="2">[[Image:Deklaracja_podpis.png|150px]] </td>
+          <td colspan="2"><center>[[Image:Signature.png|150px]]</center> </td>
          </tr>
 </table>
+<center>[[File:Disposal.jpg|600px]]</center>
-<center>[[Image:io skd proper equipement.png]]</center>
+----
+<references/>

Difference between revisions of "CTS-202 - information"

Latest revision as of 12:53, 20 December 2016

Contents

Introduction

Functionalities

Equipment

Design

Phone

Display

Console

Connecting CTS-202 phones up to the PBX

Physical connection of CTS-202 phones with the PBX

CTS-202.IP and CTS-203.IP-POE phone configuration for integration with a PBX

Configuration of phones for work in the company LAN

Configuration of phones for work in a WAN (Internet)

Error messages and troubleshooting when connecting the CTS-202.IP phone to a PBX

Connecting the CTS-232 console

Hooking up headphones and an external microphone

Connecting the CTS-202.IP phone to the external call recording system

Phone Settings

Phone Operations

Phone Menu (navigation through the phone menu)

Quick Return to the Main Screen

Function Buttons

Menu Structure

Quick Navigation via Menu

Receiving and finishing a call

Dialling Numbers on the Phone Keypad

Hot Dialling

“Cold” Dialling

Dialling from the Lists

Quick Dialling of the Last Dialled Number

Dialling Extension Numbers from the Subscriber List

Presentation of the Extension Number Status

Call History (Call Register)

Use of Speed Access Keys

Speed Access Key Programming

Speed access Keys: Subscribers and accounts

Speed Acces Keys: Groups

Speed Access Keys: Phone Book Entries and Services

Speed Access Keys: Functions

Speed Access Keys: Lines

Speed access Keys: Benefits

Viewing and changing the Dedicated Keys

Call Interception

Call Transfer without Call Answering

Urgent Call

List of Programmable Keys

Phone books

Search for Internal numbers in Subscriber list

Search for Entries to Phone book (Personal and Public)

Entry to the phone book

Adding a New Entry to the Directory

Saving Numbers to the Phone book during the Call

Entry from Call History

Entry Processing

How to Edit Entries

How to Copy Entries (from and to Phone books)

How to Move Entries (from and to Phone books)

How to Delete Entries from Phone book

How to Dedicate Speed Access Keys

Services

Call Transfer

DND Service (Do Not Disturb)

Park

Phone Locking

Fixed Account

Urgent Ringing

Call forwarding

Malicious Calls (MCID)

Three-Party (3PTY) Calls

Call interception in a PickUp group

Temporary CLIR

Private Call

Urgent Call

Operating Modes

Voice Mail

Conference Call

Call override

Automatic Redial: AutoRD