Callback - Revision history

Grzegorzg: /* Limitation in CallBack service operation */

2011-01-14T11:41:23Z

‎Limitation in CallBack service operation

Grzegorzg: /* CallBack function settings */

2011-01-14T11:41:04Z

‎CallBack function settings

Grzegorzg: /* CallBack function operating */

2011-01-14T11:40:36Z

‎CallBack function operating

Grzegorzg: /* CallBack function operating */

2011-01-14T11:40:14Z

‎CallBack function operating

Grzegorzg at 11:38, 14 January 2011

2011-01-14T11:38:29Z

Grzegorzg: /* Limitation in CallBack service operation */

2010-11-09T12:42:28Z

‎Limitation in CallBack service operation

Grzegorzg: /* CallBack function settings */

2010-11-09T12:21:40Z

‎CallBack function settings

Grzegorzg: /* CallBack function operating */

2010-11-09T12:08:59Z

‎CallBack function operating

Grzegorzg: /* CallBack function operating */

2010-11-09T12:02:23Z

‎CallBack function operating

Grzegorzg: /* CallBack function operating */

2010-11-09T11:44:09Z

‎CallBack function operating

@@ Line 27: / Line 27: @@
 So for proper operation of '''CallBack''' service it is recommended to realize '''CallBack''' service using at least one of following trunk:
 * ISDN,
-* GSM realized by card installed in PABX,
+* GSM realized by card installed in PBX,
 * good quality VoIP trunk.

@@ Line 15: / Line 15: @@
 = CallBack function settings=
-All '''CallBack''' settings are defined inside PABX and only admin can change it. Admin decides about:
+All '''CallBack''' settings are defined inside PBX and only admin can change it. Admin decides about:
 * Extension numbers for which this service is available.
-* External numbers (fixed or GSM) to which PABX calls back after activation of '''CallBack''' service.
+* External numbers (fixed or GSM) to which PBX calls back after activation of '''CallBack''' service.
 * External numbers which should be dialed to activate '''CallBack''' service
-* Via which trunk PABX dial to realize '''CallBack''' service
+* Via which trunk PBX dial to realize '''CallBack''' service
 =Limitation in '''CallBack''' service operation=

@@ Line 12: / Line 12: @@
 * After answering call standard PBX dialing tone can be hear. During this signal target subscriber number can be dialed.
-{{warning|Benefits which can be obtained while using '''CallBack''' service are specially visible for calls with roaming fees. Due to Callback function, total cost of call is significantly decreased. If MobilePhone is abroad, call established using from this phone to another number in the country where PBX is located is much more cheaper that call without using this service. For instance for Poland call inside EU costs 1,79 PLN/min. Using CallBack service, the same call costs 0,85 PLN/min (with assumption, that outgoing calls from PABX to MobilePhone is costless).}}
+{{warning|Benefits which can be obtained while using '''CallBack''' service are specially visible for calls with roaming fees. Due to Callback function, total cost of call is significantly decreased. If MobilePhone is abroad, call established using from this phone to another number in the country where PBX is located is much more cheaper that call without using this service. For instance for Poland call inside EU costs 1,79 PLN/min. Using CallBack service, the same call costs 0,85 PLN/min (with assumption, that outgoing calls from PBX to MobilePhone is costless).}}
 = CallBack function settings=

@@ Line 8: / Line 8: @@
 CallBack is a PBX service which enables - using phone outside PBX - to order PBX establish a call to other user outside the PBX with charging extension number with entered in field ''MobilePhone'' number from which call is ordered. '''CalBack''' function aperates in following way:
 * From phone defined in PBX as MobilePhone to number assigned by admin to this function.
-* PABX refuses this call - it takes place after two ringings, unless caller hang up the phone.
+* PBX refuses this call - it takes place after two ringings, unless caller hang up the phone.
 * After short time (as standard delay is set to 5 seconds) PBX rings back to MobilePhone number. Caller presentation is the same as number assigned by admin to '''CallBack''' service.
 * After answering call standard PBX dialing tone can be hear. During this signal target subscriber number can be dialed.
-{{warning|Benefits which can be obtained while using '''CallBack''' service are specially visible for calls with roaming fees. Łączny koszt połączenia zostaje znacznie obniżony dzięki tej funkcji. If MobilePhone is abroad, call established using from this phone to another number in the country where PABX is located is much more cheaper that call without using this service. For instance for Poland call inside EU costs 1,79 PLN/min. Using CallBack service, the same call costs 0,85 PLN/min (with assumption, that outgoing calls from PABX to MobilePhone is costless).}}
+{{warning|Benefits which can be obtained while using '''CallBack''' service are specially visible for calls with roaming fees. Due to Callback function, total cost of call is significantly decreased. If MobilePhone is abroad, call established using from this phone to another number in the country where PBX is located is much more cheaper that call without using this service. For instance for Poland call inside EU costs 1,79 PLN/min. Using CallBack service, the same call costs 0,85 PLN/min (with assumption, that outgoing calls from PABX to MobilePhone is costless).}}
 = CallBack function settings=

@@ Line 1: / Line 1: @@
 = Advantages of using CallBack function=
 Bellow you can find some exemplary advantages of using '''CallBack''' function:
-* Transit calls, so realizing official calls from phone located outside of PABX is limited to phones with number defined in PABX data base. There is no possibility to loose password or breaking system protections.
+* Transit calls, so realizing official calls from phone located outside of PBX is limited to phones with number defined in PBX data base. There is no possibility to loose password or breaking system protections.
 * As user is no charged for calls, private GSM numbers can be defined as MobilePhone numbers, so there is no necessary to increase number of company's GSM phones.
-* Call is always established by PABX, so there is no presentation of caller. Person who answered call can only recognize that caller is somebody from inside company. Due to this functionality number of GSM phones (official and private) are always hiden.
+* Call is always established by PBX, so there is no presentation of caller. Person who answered call can only recognize that caller is somebody from inside company. Due to this functionality number of GSM phones (official and private) are always hiden.
 =CallBack function operating=
-CallBack is a PABX service which enables - using phone outside PABX - to order PABX establish a call to other user outside the PABX with charging extension number with entered in field ''MobilePhone'' number from which call is ordered. '''CalBack''' function aperates in following way:
+CallBack is a PBX service which enables - using phone outside PBX - to order PBX establish a call to other user outside the PBX with charging extension number with entered in field ''MobilePhone'' number from which call is ordered. '''CalBack''' function aperates in following way:
-* From phone defined in PABX as MobilePhone to number assigned by admin to this function.
+* From phone defined in PBX as MobilePhone to number assigned by admin to this function.
 * PABX refuses this call - it takes place after two ringings, unless caller hang up the phone.
-* After short time (as standard delay is set to 5 seconds) PABX rings back to MobilePhone number. Caller presentation is the same as number assigned by admin to '''CallBack''' service.
+* After short time (as standard delay is set to 5 seconds) PBX rings back to MobilePhone number. Caller presentation is the same as number assigned by admin to '''CallBack''' service.
-* After answering call standard PABX dialing tone can be hear. During this signal target subscriber number can be dialed.
+* After answering call standard PBX dialing tone can be hear. During this signal target subscriber number can be dialed.
 {{warning|Benefits which can be obtained while using '''CallBack''' service are specially visible for calls with roaming fees. Łączny koszt połączenia zostaje znacznie obniżony dzięki tej funkcji. If MobilePhone is abroad, call established using from this phone to another number in the country where PABX is located is much more cheaper that call without using this service. For instance for Poland call inside EU costs 1,79 PLN/min. Using CallBack service, the same call costs 0,85 PLN/min (with assumption, that outgoing calls from PABX to MobilePhone is costless).}}

@@ Line 24: / Line 24: @@
 {{Warning|'''CallBack'''  service requires license code. DEMO mode enables to launch service for one extension number}}<br>
 {{Warning|For proper '''CallBack'''function operate, it is required to use ISDN, embedded GSM or VoIP trunk.}}
-W przypadku wywołania funkcji z wykorzystaniem dwóch linii analogowych działanie funkcji będzie ograniczone ( maksymalny czas trwania rozmowy do 3 minut).W zależności od jakości łączy, telefonu na który nastąpi oddzwonienie, oraz numeru który zostanie wybrany przez osobę dzwoniącą połączenie może być złej jakości a czasami niemożliwe - i to nie może stanowić podstaw reklamacji lub roszczeń.<br>
+While activation '''CallBack''' service using two analogue trunk service operation is limited (maximal call time is limited to 3 minutes). Depending on trunk quality, phone to which call back is routed and number dialed by caller quality of call can be poor or even call can't be established - this can't be base of complaint or claim.<br>
-Dlatego do poprawnego działania funkcji zaleca się, aby do realizacji połączenia co najmniej jedna z używanych linii była linią:
+So for proper operation of '''CallBack''' service it is recommended to realize '''CallBack''' service using at least one of following trunk:
 * ISDN,
-* wbudowaną bramką GSM,
+* GSM realized by card installed in PABX,
-* dobrej jakości połączeniem VoIP.
+* good quality VoIP trunk.