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=SKD=
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= Introduction =
<center>'''Doorphones'''</center>
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In following manual we are proud to present you Slican '''''PhoneCTI''''' application, which includes all functionalities enable to integrate phone and computer used by PBX subscriber. Main advantage of this software is integration of phone books stored in PBX and subscriber computer. In '''''Slican PhoneCTI''''' application, phone books stored in PBX are used, changes in phone books can be entered in PBX (from phone of from '''''ConfigMAN''''' application) or in computer ('''''Slican PhoneCTI''''' application). Any modification is immediately visible for other users, with appropriate privileges defined in PBX. Phone book editing rules defined in PBX are also valid for editing in '''''Slican PhoneCTI'''''. Additionally '''''Slican PhoneCTI''''' application includes internal chat functionality (computer user can be any PBX subscriber). Sending messages to other person from phone book, who is not PBX subscribers, is possible via XMPP account (if such account was defined for this person) or as SMS. Sending SMSes is also possible according privileges defined in PBX. Internal chat functionality can be attractive for companies, which use Slican PBX and don't allow , from security reasons, to use common chat, as well for person who use one application and want to communicate with persons who uses different chat applications.
  
<center>'''SKD.RF'''</center>
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= Minimal requirements =
 
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To install SLICAN PhoneCTI application, following minimal requirements are necessarily:
 
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* Computer should be powered with clock >800 MHz
<center>Installation and operational instruction</center>
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* Computer RAM memory should be 1GB minimum
 
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* Computer graphic card should be compatible with DirectX 9
 
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* Operating system - WindowsXP SP2 or later
<center>[[File:IO_SKD_casing_has.jpg‎]]  [[File:IO SKD_view_both.png|230px]]<br>''' KD12N KD12P KN12N KN12P'''</center>
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* Microsoft .NET Framework 4.0 or later should be installed on computer
 
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* Web browser Internet Explorer 7 or later should be installed on computer
 
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Installing application on computer which doesn't fulfill mentioned minimal requirements is possible but it will work slowly or not all functions will be active.
<center>Issue 1.03</center>
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{{warning|SLICAN PhoneCTI can operate only with PBXes with installed firmware 6.01 or later.}}
 
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<center>'''SLICAN Sp. z o.o.'''</center>
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<center>[http://www.slican.pl/ www.slican.pl] </center>
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<center>e-mail:''' '''[mailto:office@slican.pl office@slican.pl]</center>
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<center>Manufacturer reserves right to make changes without prior notification.</center>
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<center>Data of last modification: 01.03.2011</center>
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= Features of Slican doorphones =
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'''SKD ''' series doorphones are equiped in numeric keyboard and display.
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There are manufactured as following models:
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<center>
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{|{{prettytable}}
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!{{Hl1}}| Code
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!{{Hl1}}| Description
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|-
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|SKD.RF-KN12P||Underplaster, without apartment list
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|-
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|SKD.RF-KN12N||Overplaster, without apartment list
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|-
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|SKD.RF-KD12P-graph||Underplaster, with apartment list
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|-
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|SKD.RF-KD12N-graph.al||Overplaster, with apartment list and protection frame
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|}
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</center>
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'''SKD ''' doorphones can work with following Slican PBXes<ref name="ftn1"><sup>PBX must be equiped with DTMF module (CCA, PMS, NCT, CCT i MAC - standard, CMT - option).</sup></ref>:
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* Slican CMT,
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* Slican PMS-08,
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* Slican CCA-2720,
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* Slican NCT-1248,
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* Slican CCT-1668,
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* Slican MAC-6400.
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Following table presents number of doorphones possible to connect, depending on PBX type (Table 1).
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<center>
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{|{{prettytable}}
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!{{Hl1}}| PBX type
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!{{Hl1}}| Maximal number of doorphones
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|-
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|Slican CMT
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|style="text-align:center"|2
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|-
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|Slican PMS-08
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|style="text-align:center"|2
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|-
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|Slican CCA-2720
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|Half of maximal number of internal analogue lines
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|-
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|Slican NCT-1248
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|Half of maximal number of internal analogue lines
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|-
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|Slican CCT-1668
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|style="text-align:center"|20
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|-
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|Slican MAC-6400
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|style="text-align:center"|20
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|-
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|Slican ITS-02XX; ITS-01XX
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|style="text-align:center"|6
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|}
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''Table 1: Maximal number of doorphones depending on PBX type''</center>
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+
 
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Doorphone connection method is the same for all PBX types, differences are visible only while PBX programming (to know how to programm PBX to working with doorphone, see PBX programming instruction).<br>
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SKD doorphones are devices, which enable following activities:
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* dialing PBX extension number to establish call, using touch keypad (phone like),
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* extablish call after dialing doorphone number (listening),
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* switching electro-lock (opening door) directly from phone while conversation, using PIN codes or using proximity identifiers (card or pendant),
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* possibility of connecting additional button or movement detector for opening door,
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* possibility of connecting opening door button,
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* audio status signaling – pressing button, disconnection, etc.,
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* call time duration – not longer than 3 minutes,
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* power supply by save voltage 12VAC or 12VDC,
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* proximity identifiers reader included in doorphone + possibility of connecting one additional (external) proximity reader Slican SKD.CKZ-10,
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* maintenance up to 500 proximity identifiers (users),
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* 2 working modes: local and global.
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== Cassete dimensions ==
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<center>'''Dimensions of doorphone cassete SKD.RF.KN12N and SKD.RF.KN12P'''<br>
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[[Image:IO SKD Dimensions KN.png]]<br>
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'''Dimensions of doorphone cassete SKD.RF.KD12N and SKD.RF.KD12P'''<br>
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[[File:HAS Dimensions.png]][[File:HAS underplaster.png]]
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</center>
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= Installation =
 
= Installation =
Doorphones are available in several versions – see Table 2. They are connected to the PABX using two wires. Additionally button or movement detector can be connected to doorphone, they enable to opening door from inside.
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'''''Slican PhoneCTI''''' application is licensed and using it requires purchase of appropriate license code. Purchased license code is entered during PBX configuration and decides about number of workstations with  '''''Slican PhoneCTI''''' application. Application licensing has no influence on its installation. Application setup can be downloaded from  [http://www.slican.pl Slican webpage] and application install on the computer by entering appropriate data, necessarily to log in, in tap [[User:Grzegorzg#Settings - Connection|Settings - Connection]].
 
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{{warning|If extension number entered in tap [[User:Grzegorzg#Settings - Connection|Settings - Connection]] is not authorized to use PhoneCTI application, it is not possible to connect with PBX and data synchronizing.}}
<center>
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Second installation stage (not obliged) rely on uploading to PBX properly prepared file with PhoneCTI application update. It can be done by PBX admin. This activity, if done, enables automatic updating PhoneCTI application on workstations. Updating is described in chapter [[User:Grzegorzg#Application updating|Application updating]].
{|{{prettytable}}
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== Application launch ==
!{{Hl1}}| Symbol
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PhoneCTI application can be launched as any other Windows application. In application settings you can activate functionality of automatic launching application after operating system start. Diuring launching application it log into PBX (according settings defined in tap [[User:Grzegorzg#Settings - Connection | Settings - Connection]]). After successful login, application synchonizes application data with appropriate data in PBX.
!{{Hl1}}| Mounting method
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|-
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|SKD.RF-KN12P
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|style="text-align:center"|underplaster
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|-
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|SKD.RF-KN12N
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|style="text-align:center"|overplaster
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|-
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|SKD.RF-KD12N
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|style="text-align:center"|overplaster
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|-
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|SKD.RF-KD12P
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|style="text-align:center"|underplaster
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|}
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''Table 2: Doorphone models''</center>
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Doorphones require appropriate transformer<ref name="ftn2">Transformer 230V/12Vac, min 10VA with overcurrent protection of 2A. In our offer there are different transformers, which fulfils these conditions. </ref> or DC power supply<ref name="ftn3">Power supply 230Vac/12Vdc, min 10W with overcurrent protection of 2A</ref>, which is needed for supplying doorphone and electrolock. Electrolock should be acquired separately, depemding on needs – control voltage 12VAC or 12VDC (while doorphone supply with DC).
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== Application updating ==
 +
Application updating id executed automatically and user has no influence on its proceedings. Similarly as for PBX, VoIP card or REC card firmware updating, updating of Slican PhoneCTI application updating is executed by PBX admin. Every time during PhoneCTI application launching version check (uploaded to PBX and installed on user PC) is carry out. If these version numbers are different, application stored in PBX is automatically downloaded and installed on user PC, next new installed application is launched and log into PBX. Depending on version number updating can be upgrading or downgrading.
  
== Opening doorphone casing ==
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= Application structure =
<center>[[File:IO SKD casing elements v1.png]]
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== Designation rules ==
Fig. 2: Elements of SKD series doorphone
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PhoneCTI application is very simple and intuitive, with help of appropriate icons status of phones visible in application windows. These icons invite user to execute specific action.
 +
=== Icons and symbols ===
 +
For PBX extension numbers, symbol of phone status and linked phoneCTI application consits of two icons, first of them represents phone status, while second represents application status. In Table 1 you can see  icons represent phone status.
 
{|{{prettytable}}
 
{|{{prettytable}}
!{{Hl1}}| Symbol
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!{{Hl3}} colspan="2" | Phone status
!{{Hl1}}| Element
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|-
 
|-
|style="text-align:center"|1
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!{{Hl1}}|Icon !!{{Hl1}}| Icon meaning
|style="text-align:center"|Top panel fixing bolt
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|-
 
|-
|style="text-align:center"|2
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|{{align|center}}|[[File:PhoneCTI_phone_free.png]]  ||This icon means free phone
|style="text-align:center"|Loudspeaker cover
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|-
 
|-
|style="text-align:center"|3
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|{{align|center}}|[[File:PhoneCTI_call.png]]  ||This icon busy phone - call with extension number is established
|style="text-align:center"|Display and proximity<br>identifiers reader
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|-
 
|-
|style="text-align:center"|4
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|{{align|center}}|[[File:PhoneCTI_phone_sleep.png‎]]  ||This icon means, that any call was established with this extension number during last 8 hours (at least).
|style="text-align:center"|Klawiatura dotykowa
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|-
 
|-
|style="text-align:center"|5
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|{{align|center}}|[[File:PhoneCTI_phone_ringing.png‎]]  ||This icon means phone just ringing
|style="text-align:center"|Osłona mikrofonu
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|-
 
|-
|style="text-align:center"|6
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|{{align|center}}|[[File:PhoneCTI_phone_off.png]]  ||This icon means switched off phone or not logged account
|style="text-align:center"|Otwory montażowe
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|-
 
|-
|style="text-align:center"|7
 
|style="text-align:center"|Otwór do wprowadzenia kabli
 
 
|}
 
|}
</center>
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'''''Table 1:''''' Icons represent phone status.<br>
Obudowę otwiera się ją poprzez wykręcenie śruby znajdującej się w górnej części panelu przedniego (patrz poz. 1 na Rys. nr 3). Po wykręceniu wyżej wymienionej śruby możliwe jest:
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In Table 2 you can see icon represents number, if number assigned to specified contact is external numer.
 
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# Demontaż panelu przedniego – uchylić panel o kąt ok. 30° od pionu i wysunąć z zawiasów (w kierunku ku górze) – patrz poz. 2 na Rys. nr 3.
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# Uchylenie panelu przedniego o kąt 90° (prostopadle do pozostałej części obudowy) – pozycja pomocna podczas podłączania przewodów do zacisków (panel jest wtedy zablokowany)– patrz poz. 3 na Rys. nr 3.
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<center>[[Image:IO_SKD_otwieranie_obudowy.png‎]]''<br>Rys. nr 3: Otwieranie i położenia panelu przedniego obudowy KN''</center>
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<center>[[Plik:IO SKD otwieranie obudowy dużej.png]]<br> Otwieranie i położenia panelu czołowego obudowy KD12</center>
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== Montaż bramofonu ==
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Obudowa bramofonu jest dostępna w dwóch wersjach: do montażu natynkowego lub podtynkowego. Aby zamontować bramofon, należy zdjąć przedni panel obudowy (patrz pkt. 2.1).
+
 
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Montaż natynkowy
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Bramofon można zamontować na zewnątrz ściany lub słupka (Rys. nr 4). Obudowę do montażu natynkowego należy przymocować przy pomocy trzech kołków rozporowych fi 8. Przewody wprowadzić od tyłu przez otwór w tylnej ściance.
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<center>[[Image:IO SKD montaz na tynk.png]]<br>''Rys. nr 4: Montaż natynkowy bramofonu SKD''</center>
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Montaż podtynkowy
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Należy wykuć otwór i wmurować obudowę równo z powierzchnią ściany tak, jak pokazano na Rys. nr 5. Przewody wprowadzić od tyłu pod tynkiem.
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<center>[[Image:IO SKD montaz pod tynk.png]]<br>''Rys. nr 5: Montaż podtynkowy bramofonu SKD''</center>
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== Podłączenie bramofonu ==
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Obwód zasilania bramofonu powinien zawierać łatwo dostępne urządzenie rozłączające, będące częścią instalacji elektrycznej budynku, dzięki któremu możliwe jest wykonanie czynności serwisowych przy wyłączonym zasilaniu.
+
 
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Jeżeli źródło zasilania będzie umieszczone przy centrali, z którą bramofon ma współpracować, to do bramofonu należy doprowadzić co najmniej3-parowy kabel<ref name="ftn4">W przypadku układania na zewnątrz budynku powinien być to kabel żelowany.</ref>:
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* 2 żyły (1 para) – połączenie z analogowym portem abonenckim centrali, pracującym jako port bramofonu,
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* 2 żyły (1 para) – zasilanie,
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* 1 żyła – uziemienie.
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Przewód zasilający przy odległościach do 20m może mieć przekrój 0,5mm<sup>2</sup> (standardowy przewód telefoniczny), natomiast przy większych odległościach powinien być grubszy. Spadek napięcia na przewodach przy załączonym ryglu elektrozamka (jest on zależny od zastosowanego elektrozamka) może powodować nieprawidłowe działanie urządzenia.
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<center>[[Image:IO SKD podłaczenie.png]]<br>''Rys. nr 6: Podłączenie bramofonu SKD''</center>
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<center>Opis i przeznaczenie zacisków</center>
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<center>
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{|{{prettytable}}
 
{|{{prettytable}}
!{{Hl2}}|Oznaczenie zacisku !!{{Hl2}}|Przeznaczenie
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!{{Hl3}} colspan="2" | Phone status
 
|-
 
|-
|<b>12V AC</b>||Zaciski służące do podłączenia zewnętrznego źródła zasilania bramofonu – napięcie przemienne (AC) 12V (podłączyć przewody uzwojenia wtórnego transformatora).
+
!{{Hl1}}|Icon !!{{Hl1}}| Icon meaning
 
|-
 
|-
|'''+12V / GND'''||Zaciski służące do podłączenia zewnętrznego źródła zasilania bramofonu – napięcie stałe (DC) 12V. '''Należy zwrócić uwagę na polaryzację przewodów połączeniowych.''' Urządzenie jest zabezpieczone przed skutkami nieprawidłowego podłączenia zasilania,ale nie uruchomi się.
+
|{{align|center}}|[[File:PhoneCTI_Numer_zewnętrzny.PNG]]  ||This icon means external number
 
|-
 
|-
|colspan="2"|{{warning|Urządzenie może być zasilane tylko z jednego z powyższych źródeł}}
 
|-
 
|'''C / NO<ref name="ftn5">'''NO (od ang. ''Normally Open'') – normalnie otwarty, NC (od ang. ''Normally Closed'') – normalnie zamknięty; maksymalna obciążalność styków NO i NC wynosi 24V, 2A'''</ref> (NC)'''|| Zaciski wyjścia przekaźnikowego sterującego pracą rygla. Powinny być podłączone szeregowo w obwodzie zasilania elektrozamka. Dzięki zastosowaniu styku NO (zaciski zostają zwarte na zaprogramowany czas w momencie otwierania elektrozamka) oraz NC (zaciski zostają rozwarte przez zaprogramowany czas w momencie otwierania elektrozaczepu) możliwe jest praktycznie podłączenie dowolnego urządzenia sterującego blokadą drzwi.
 
|-
 
| '''POD /GND'''|| Wejścia umożliwiające podłączenie przycisku lub czujki ruchu służących do otwierania bramy (drzwi)od wewnątrz. Zwarcie tych zacisków (naciśnięcie przycisku) powoduje, że przekaźnik jest załączony, w czasie gdy przycisk jest naciśnięty i dodatkowo przez czas, który został określony w trakcie programowania bramofonu, liczony od momentu ponownego ich rozwarcia (zwolnienia przycisku otwarcia drzwi). Przycisk taki (czujka ruchu) działa niezależnie od stanu, w jakim znajduje się bramofon (rozmowa, stan czuwania).
 
|-
 
|'''COD / GND'''||Wejście umożliwiające podłączenie opcjonalnego czujnika otwarcia drzwi (kontaktronu). Zacisk COD ('''C'''zujnik '''O'''twarcia '''D'''rzwi) jest wykorzystywany do natychmiastowego wyłączenia rygla w momencie otwarcia drzwi.
 
|-
 
|'''TIP / RING'''||Zaciski służące do podłączenia przewodów jednego z analogowych portów wewnętrznych centrali, który będzie skonfigurowany jako port bramofonu. Polaryzacja przewodów nie ma znaczenia.
 
|-
 
|'''A(D+)/B(D-)'''||Zaciski do podłączenia przewodów transmisji danych pomiędzy bramofonami wg standardu RS-485.
 
|-
 
|'''UZ'''||Zacisk uziemiający – przeznaczony do podłączenia uziemienia w miejscu instalacji bramofonu. Przewód uziemiający można też podłączyć do śrubki oznaczonej jako [[Image:Ikona uziemiena.png]].
 
|-
 
|'''+5V / GND'''||Zaciski do podłączenia zasilania dla dodatkowego czytnika identyfikatorów zbliżeniowych.
 
|-
 
|'''DIN, DOUT, CLK'''||Zaciski dla przewodów transmisji danych dodatkowego czytnika identyfikatorów zbliżeniowych.
 
|-
 
|'''LEDG, LEDR, BUZ'''||Zaciski do podłączenia pozostałych przewodów wymaganych do pracy dodatkowego czytnika.
 
 
|}
 
|}
</center>
+
'''''Table 2:''''' Icon represents external number<br>This icon is always blue, because in opposite to extension numbers status of such phone there is not monitored.
 
+
 
+
Elementy konfiguracyjne:
+
 
+
 
{|{{prettytable}}
 
{|{{prettytable}}
!{{Hl2}}|Oznaczenie elementu!!{{Hl2}} colspan="5"|Przeznaczenie
+
!{{Hl3}} colspan="2" | Application status
 
|-
 
|-
|'''H_RE'''
+
!{{Hl1}}|Icon !!{{Hl1}}| Icon meaning
|colspan="5"|Zworka twardego resetu – powoduje wykasowanie wszystkich zaprogramowanych w pamięci identyfikatorów zbliżeniowych (użytkowników) oraz przywrócenie wartości domyślnych parametrów bramofonu. W celu wykonania twardego resetu należy:
+
 
+
* wyłączyć zasilanie bramofonu,
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* założyć zworkę na piny H_RE,
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* włączyć zasilanie i po 5 sekundach zdjąć zworkę.
+
 
|-
 
|-
|'''M_Sel'''
+
|{{align|center}}|<None>  ||If there in no icon for specified extension number, application PhoneCTI was never logged to specified extension number
|colspan="5"|Zworka służy do 2-stopniowej regulacji wzmocnienia mikrofonu kasety bramofonowej. Zbyt duża czułość mikrofonu objawia się przerywaniem rozmowy, „przytykaniem” – powyższą sytuację najlepiej zaobserwować podczas odsłuchiwania melodyjki, gdy abonent połączony z bramofonem wybierze FLASH. Założenie zworki powoduje zmniejszenie czułości mikrofonu. Normalnie powinna pozostać rozwarta.
+
 
|-
 
|-
|'''Potencjometr P1'''
+
|{{align|center}}|[[File:PhoneCTI_apps_ok.png]]  ||This icon means, that application is launched and logged to epecific extension number
|colspan="5"|Służy do płynnej regulacji wzmocnienia głośnika kasety bramofonu.
+
 
|-
 
|-
|'''JP2'''
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|{{align|center}}|[[File:PhoneCTI_apps_clock.png‎]]  ||This icon means, that application is in status "Be Right Back", application enter such mode after time of inactivity defined in [[User:Grzegorzg#Settings - General|settings]]
|colspan="5"|Zworka powinna być założona w 2 bramofonach, które pracują ''w trybie globalnym'' i znajdują się na końcach magistrali RS-485.
+
 
|-
 
|-
|rowspan="19"|'''Złącze CONFIG - J18'''
+
|{{align|center}}|[[File:PhoneCTI_apps_dnd.PNG]]  ||This icon means, that application found out DND phone status (do not disturb)<ref name="apps_dnd">In appliction settings, DND phone status can be forced, if application and phone remain in standby mode for sufficiently long time. This time can be defined in [[User:Grzegorzg#Settings - Do not disturb (DND)|application settings]]</ref>
|colspan="5"|Zworki na tym złączu określają numer fizyczny danej kasety. Ma on znaczenie, jeśli bramofony współpracująze sobą po szynie RS-485 (wtedy numer każdego z nich powinien być unikalny). Ustawioną wartość można sprawdzić, wybierając opcję [#Opcja P11 P11 w trybie programowania].
+
 
|-
 
|-
|colspan="5"|<center>[[Image:IO SKD zworki config.png]]</center>
 
|-
 
!{{Hl2}}|8!!{{Hl2}}|4!!{{Hl2}}|2!!{{Hl2}}|1!!{{Hl2}}|Numer Fizyczny (ID) Bramofonu
 
|-
 
|<center>{{No}}</center>||<center>{{No}}</center>||<center>{{No}}</center>||<center>{{No}}</center>||<center>0</center>
 
|-
 
|<center>{{No}}</center>||<center>{{No}}</center>||<center>{{No}}</center>||<center>{{Ok}}</center>||<center>1</center>
 
|-
 
|<center>{{No}}</center>||<center>{{No}}</center>||<center>{{Ok}}</center>||<center>{{No}}</center>||<center>2</center>
 
|-
 
|<center>{{No}}</center>||<center>{{No}}</center>||<center>{{Ok}}</center>||<center>{{Ok}}</center>||<center>3</center>
 
|-
 
|<center>{{No}}</center>||<center>{{Ok}}</center>||<center>{{No}}</center>||<center>{{No}}</center>||<center>4</center>
 
|-
 
|<center>{{No}}</center>||<center>{{Ok}}</center>||<center>{{No}}</center>||<center>{{Ok}}</center>||<center>5</center>
 
|-
 
|<center>{{No}}</center>||<center>{{Ok}}</center>||<center>{{Ok}}</center>||<center>{{No}}</center>||<center>6</center>
 
|-
 
|<center>{{No}}</center>||<center>{{Ok}}</center>||<center>{{Ok}}</center>||<center>{{Ok}}</center>||<center>7</center>
 
|-
 
|<center>{{Ok}}</center>||<center>{{No}}</center>||<center>{{No}}</center>||<center>{{No}}</center>||<center>8</center>
 
|-
 
|<center>{{Ok}}</center>||<center>{{No}}</center>||<center>{{No}}</center>||<center>{{Ok}}</center>||<center>9</center>
 
|-
 
|<center>{{Ok}}</center>||<center>{{No}}</center>||<center>{{Ok}}</center>||<center>{{No}}</center>||<center>10</center>
 
|-
 
|<center>{{Ok}}</center>||<center>{{No}}</center>||<center>{{Ok}}</center>||<center>{{Ok}}</center>||<center>11</center>
 
|-
 
|<center>{{Ok}}</center>||<center>{{Ok}}</center>||<center>{{No}}</center>||<center>{{No}}</center>||<center>12</center>
 
|-
 
|<center>{{Ok}}</center>||<center>{{Ok}}</center>||<center>{{No}}</center>||<center>{{Ok}}</center>||<center>13</center>
 
|-
 
|<center>{{Ok}}</center>||<center>{{Ok}}</center>||<center>{{Ok}}</center>||<center>{{No}}</center>||<center>14</center>
 
|-
 
|<center>{{Ok}}</center>||<center>{{Ok}}</center>||<center>{{Ok}}</center>||<center>{{Ok}}</center>||<center>15</center>
 
 
|}
 
|}
 
+
'''''Table 3:''''' Icons represent application status.<br> Finally symbol of phone and application linked with this phone is created by merging one icon from Table 1 with one icon from Table 2.<br>'''Example'''<br>For illustrate mentioned above rule three such symbols was presented in below table:<br>
== Konfigurowanie centrali do współpracy z bramofonem ==
+
Aby zapewnić poprawne funkcjonowanie bramofonu SKD, należy odpowiednio zaprogramować centralę, tzn. należy zadeklarować port wyposażenia, pod który jest on podłączony, jako „bramofon”.
+
 
+
Sposób programowania centrali zależny jest od jej modelu – patrz instrukcja programowania dołączona do centrali.
+
 
+
== Instalacja czytnika kart zbliżeniowych SKD.CKZ-10 ==
+
Bramofon SKD posiada wbudowany czytnik identyfikatorów zbliżeniowych, jednak możliwe jest podłączenie dodatkowego czytnika ''SKD.CKZ-10''. Mocuje się go do podłoża za pomocą dwóch kołków rozporowych fi 5 oraz odpowiednich wkrętów (dołączonych do zestawu). Powierzchnia montażu powinna być płaska. Czytnik jest odporny na działanie wilgoci,w związku z czym może być instalowany na zewnątrz budynku.
+
 
+
<center>[[Image:Io_skd_reader_skd_ckz-10.png|500px]]''<br>Rys. nr 7: Czytnik kart zbliżeniowych SKD.CKZ-10''</center>
+
 
+
Czytnik podłącza się do bramofonu za pomocą przewodu 8-żyłowego, stanowiącego integralną część czytnika. Poszczególne żyły czytnika oznaczone są kolorami i należy zwrócić szczególną uwagę przy ich podłączaniu.
+
 
+
{{Warning|Nieprawidłowe podłączenie może powodować niepoprawne działanie,a w niektórych przypadkach nawet uszkodzenie czytnika i/lub bramofonu.}}
+
<center>
+
 
{|{{prettytable}}
 
{|{{prettytable}}
!{{Hl2}}|Lp.!!{{Hl2}}|Kolor przewodu czytnika!!{{Hl2}}|Oznaczenie zacisku bramofonu
+
!{{Hl3}}|Symbol !!{{Hl3}}| Symbol meaning
|-
+
|style="text-align:center"|1
+
|style="text-align:center"|Czerwony
+
|style="text-align:center"|+5V
+
|-
+
|style="text-align:center"|2
+
|style="text-align:center"|Niebieski
+
|style="text-align:center"|GND
+
|-
+
|style="text-align:center"|3||style="text-align:center"|Brązowy||style="text-align:center"|BUZ
+
|-
+
|style="text-align:center"|4||style="text-align:center"|Zielony||style="text-align:center"|LEDG
+
 
|-
 
|-
|style="text-align:center"|5||style="text-align:center"|Biały||style="text-align:center"|DOUT
+
|{{align|center}}|[[File:PhoneCTI_free_not_logged.PNG]]  ||This symbol means, that phone is free, but to this extension number PhoneCTI application was never logged
 
|-
 
|-
|style="text-align:center"|6||style="text-align:center"|Fioletowy||style="text-align:center"|DIN
+
|{{align|center}}|[[File:PhoneCTI_busy_ok.PNG]]  ||This symbol means, that phone is busy, but PhoneCTI application is logged to this extension number
 
|-
 
|-
|style="text-align:center"|7||style="text-align:center"|Żółty||style="text-align:center"|LEDR
+
|{{align|center}}|[[File:PhoneCTI_free_dnd.PNG]]  ||This symbol means, that phone is free, but application found out DND phone status
 
|-
 
|-
|style="text-align:center"|8||style="text-align:center"|Szary||style="text-align:center"|CLK
 
 
|}
 
|}
<center>''Tabela nr 3: Podłączenie przewodów czytnika SKD.CKZ-10 do zacisków bramofonu''</center>
+
'''''Table 4:''''' Examples of symbols used by application
  
Przewód połączeniowy ma długość 5 metrów i dla zachowania odpowiednich parametrów pracy nie powinien być przedłużany. W związku z tym należy zwrócić uwagę na umieszczenie czytnika w odpowiedniej odległości od bramofonu. Zasięg czytnika wynosi do 10 cm i jest zależny od rodzaju zastosowanego identyfikatora zbliżeniowego (karta, brelok).
+
=== Symbols location and meaning ===
 +
Symbols presented in "''Table 4'' can be visible in two places. After log in appropriate symbol is visible in top part of '''PhoneCTI''' application window, as it is presented on following figure:
 +
<center>[[File:PhoneCTI Zalogowanie.PNG]]</center>
 +
Additionally on contact list in all instances of PhoneCTI this symbol is visible near comment defined for specific extension number:
 +
<center>[[File:PhoneCTI Lista kontaktów.PNG]]</center>
 +
Also following information should be noticed:
 +
* Below extension number comment defined in PBX, there is description defined individually by PhoneCTI user. Of course this description is optional and if itb isn't defined, in top part of window following text is visible: ''"Put your comment here..."'' - this text prompts you to enter individual description, on contact list individual description isn't displayed.
 +
* If specified contact includes extension number, this number is visible on the right side of comment.
 +
* If specified contact is included in public phone book and for this number option "Restrict" is switched on, only text "Restricted" appears on screen and read this number is impossible.
 +
* Icons located on right side of contact have following meaning:
 +
** [[File:PhoneCTI Koperta zielona.PNG]] - contact includes extension number with logged PhoneCTI application or logged XMPP account, so there is possible to send text message to computer assigned to this number, sent text message will be immediately displayed on computer screen.
 +
** [[File:PhoneCTI Koperta niebieska.PNG]] - contact includes extension number or XMPP account and both - PhoneCTI application nor XMPP account are not logged, there is possible to send text message to computer assigned to this number, sent text message will be displayed on computer screen immediately after log in PhoneCTI application or XMPP account.
 +
** [[File:PhoneCTI Koperta szara.PNG]] - contact contains number defined in public or private phone book (such contact is marked as [[File:PhoneCTI Numer zewnętrzny.PNG]] icon on its left side), not includes extension number nor XMPP account and PhoneCTI application never been logged to contact's extension number - if any, so there is possible to send only SMS message to this number
 +
** [[File:PhoneCTI Gwiazdka pusta.PNG]] - such icon means, that specified contact is not included in '''Favourites'''. Clicking this icon add it into '''Favourites'''.
 +
** [[File:PhoneCTI Gwiazdka pełna.PNG]] - such icon means, that specified contact is included in '''Favourites'''. Clicking this icon remove it from '''Favourites'''.
  
== Programowanie bramofonu ==
+
== Settings ==
=== Tryby pracy bramofonu ===
+
After selecting option ''Settings'' from '''Program''' menu, the Settings window appears on screen. There are some taps in this window, these taps can be used to set several application option. All taps are described in following chapters.
Bramofon może pracować w trybie ''lokalnym'' lub ''globalnym''. W trybie lokalnym nie jest on połączony z żadnym innym bramofonem (nie są wykorzystane [#Zaciski szyny danych RS-485 zaciski szyny danych RS-485]) w przeciwieństwie do trybu globalnego, w którym wszystkie bramofony są połączone między sobą. Dzięki takiemu połączeniu zmiany parametrów na jednej kasecie są widoczne na pozostałych, przy czym kopiowane są tylko następujące ustawienia:
+
=== Settings - Connection ===
 +
After selecting ''Connection'' tap, following window appears on the screen:
 +
<center>[[File:PhoneCTI Ustawienia Połączenie.PNG]]</center>
 +
Window visible above includes fields which are necessarily to entering data required to establish connection with PBX. Into the first of these field, you should enter extension number of phone, which will be assigned to PhoneCTI application. Second field should contain password defined for subscriber with extension number is defined in previous field (Password can contain from 4 to 16 characters, excluding ";" and "~" characters). Password should be entered by PBX admin in ConfigMAN application (sheet '''Subscribers/CTI Settings'''). During first log in PhoneCTI application, application will force change of this password. Such change can be executed also in any time by clicking link ''Change password'', which is located below the field with password. After clicking this link, following window will be visible on screen:<br>
 +
<center>[[File:PhoneCTI Zmiana hasła.PNG]]</center><br>
 +
In this window you should enter old password and new password two times. If all data are entered correctly, password will be changed and stored in PBX configuration. Due to this functionality admin doesn't know the passwords of subscribers. Entered password can be remember in application, by check box located of the right side of field including password. If this check box is empty, application will be enquire password every time while log in. Next field in this window is designed for entering IP addres of PBX. This address can be entered manually or automatically after pressing button "Find server" and selecting appropriate PBX from list of PBXes visible in network. After pressing  button "Establish connection", if all mentioned fields are correctly fulfiled, application will connect to the PBX and all data including phone book will be synchronized. After successful connection in bottom part of window, following text will be visible:
 +
<center>[[File:PhoneCTI Udane połączenie.PNG]]</center>
 +
If entered data are incorrect, another text will be visible in bottom part of window:
 +
<center>[[File:PhoneCTI Nieudane połączenie.PNG]]</center>
 +
Simultaneously link ''Change password'' changes to ''Forgot password'', after clicking this link special '''WebCTI''' window opens, in this window is possible to send message with password to specified e-mail address.
  
* kod dostępu (otwarcia drzwi) – [Opcja P12 w trybie programowania opcja P12],
+
=== Settings - General ===
* lista identyfikatorów zbliżeniowych - [Opcja dodawania identyfikatorów zbliżeniowych opcja P31].
+
<center>[[File:PhoneCTI Ustawienia Ogólne.PNG]]</center>
 +
In this window there is possible to set several parameters, which decide about application operating. They defined application launching method, it's behaviour and method of presenting some data. In one field it is possible to set time when application enter in 'Be right back' status, this status is active if no one action is performed during specified time - icon representing application status changes to [[File:PhoneCTI_apps_clock.png|10px‎]]. In this window you can also determine, which action is performed by application as a result double clicking on on contact. Possible are actions selected from following list: <br><center>[[File:PhoneCTI Action DoubleClick.PNG]]</center><br>
 +
'''Show call window''' - after selecting this option, double click causes displaying following window on computer screen<ref name="call_win">This window appear on computer screen after double clicking on subscriber '''1058 Instrukcja'''</ref><br> <center>[[File:PhoneCTI Okno połączenia.PNG]]</center>
 +
After clicking in - located in this window - button with green handset appropriate number will be dialed and connection established, call establishing process is different, depending phone type assigned to extension number, to which PhoneCTI application is logged. For system phone, PBX  simulate to hang up the handset, dial appropriate number, after answering this call acoustic channel is switched on and you can talk. For analog phone, PBX dial appropriate number and after answering ring back to the extension, to which PhoneCTI application is logged.<br>
 +
'''Make call''' - after selecting this option, double click on specified contact causes ring to this contact and establish call according rules described above.<br>
 +
'''Show message window''' - after selecting this option, double click causes displaying window described in chapter [[User:Grzegorzg#Message window|4.6.1 Message window]].
  
<center>[[Image:Io_skd_doorphone_working_modes.png|500px]]]<br>''Rys. nr 8: Tryby pracy bramofonów''</center>
+
=== Settings - WebCTI ===
 +
<center>[[File:PhoneCTI Ustawienia WebCTI.PNG]]</center>
 +
In this window, you can define port number used for listening recorded calls in WebCTI application. This settings is used only for remote registering (from outside local network). Additionally in this window there is link ''Go to WebCTI'', after clicking this link, application WebCTI - stored in PBX - is launched.
  
Zastosowana w standardzie RS485 transmisja różnicowa zapobiega wpływowi zakłóceń zewnętrznych (np. sprzętu indukcyjnego jak silniki)na transmisję danych, jednak do wykonania magistrali zaleca się użycie skrętki ekranowanej kategorii 5 (STP cat.5 <ref name="ftn6">STP cat.5 (od ang. '''''S'''hielded '''T'''wisted '''P'''air '''cat'''egory '''5''''') – skrętka ekranowana kategorii 5</ref>) celem dodatkowej ochrony. Maksymalna odległość pomiędzy skrajnymi bramofonami wynosi ''1200 metrów''<nowiki> [w urządzeniach tych zaleca się założyć </nowiki>[#Zworka JP2 zworkę JP2], co jest równoznaczne z umieszczeniem terminatorów (rezystorów zakończenia magistrali)].
+
=== Settings - Calls ===
 +
<center>[[File:PhoneCTI Ustawienia Rozmowy.PNG]]</center>
 +
In this window you can define method of call signaling. After checking first option, while incoming call or lifting handset (for outgoing calls), on computer screen one of following windows appears (depending on call direction):
 +
<center>[[File:PhoneCTI Okno połączenia 2.PNG]]<br><br>[[File:PhoneCTI_Podniesiona_słuchawka_okno.JPG‎]]</center>
 +
If second  option is also checked, call window will close after specified time. Detailed description of call window is included in chapter [[User:Grzegorzg#Call window|3.5.4 Call window]]. It is possible also to switch on an automatic notifications about accessibility of subscriber, if previously calll to his/her number was unanswered or number was busy. Such notification appear on computer screen if subscriber with previously dialed number make any action with phone. In lower right corner of computer screen following window appears:
 +
<center>[[File:PhoneCTI Powiadomienie.PNG]]</center>
 +
Above window disappear after time defined in window 'Messages', but in tray there is an following icon:
 +
<center>[[File:PhoneCTI Koperta powiadomienia.PNG]]</center>
 +
It means notification from contact. After clicking this icon following window appears:
 +
<center>[[File:PhoneCTI Wiadomość wolny.PNG]]</center>
 +
This message prompt to dial previously unavailable extension number.
  
Jeśli ''w trybie globalnym'' na którymkolwiek bramofonie, znajdującym się<nowiki>w stanie spoczynkowym, miga „kropka” oznacza to, że nastąpiła utrata komunikacji z kasetą MASTER [posiada ona najwyższą (najbardziej aktualną) wersję bazy danych systemu] z powodu:</nowiki>
+
=== Settings - Messages ===
 +
<center>[[File:PhoneCTI Ustawienia SMS.PNG]]</center>
 +
After checking first field in this window, on computer with PhoneCTI application logged on extension number, following window will appear if any message will be send to this extension number: <br>
 +
<center>[[File:PhoneCTI Okno wiadomości.PNG]]</center>
 +
Above window disappear after time defined in window 'Messages', but in tray there is an following icon:
 +
<center>[[File:PhoneCTI Koperta powiadomienia.PNG]]</center>
 +
After clicking in this envelope, window with message text appears on computer screen.
 +
<center>[[File:PhoneCTI Wiadomość 1.PNG]]</center>
 +
In this window all messages sent to and from specfied extension number during current day. Messages from previous days are stored in archive.
 +
If this filed is not checked, window of message notification do not appears. Detailed description of this window is included in chapter [[User:Grzegorzg#Message window|4.6.1 Message window]]. In field "Message Validity" you can define time of storing SMS by mobile provider, if provider can't deliver it to recipient. During this time provider repeats SMS sending attempt. Last field defines if check of text entered into message will be executed. Language of dictionary used to checking is the same as application language.
  
* uszkodzenia jednego z przewodów szyny RS-485,
+
=== Settings - Do not disturb (DND) ===
* braku zasilania kasety MASTER.
+
<center>[[File:PhoneCTI Ustawienia NiePrzeszkadzać.PNG]]</center>
 +
This screen is used to setting rules of switching on the DND service. Switchnig on this service is done after specified number of user idleness. Idleness status is when user doesn't use phone nor computer. It is also possible to set automatic switchnig on DND service after quiting application. Obwiously it is possible to switch on DND service in both situations. In the lower part of PhoneCTI main window there is small button, when you click this button DND service is switched on off (dependently on current ststus of this service) for extension number assigned to PhoneCTI application.
  
<center>[[Image:Io_skd_databus.png|600px]]<br>''Rys. nr 9: Sygnalizacja utraty połączenia z kasetą MASTER''</center>
+
=== Settings - Forwarding (FWD) ===
 +
<center>[[File:PhoneCTI Ustawienia Przekierowanie.PNG]]</center>
 +
In this window there are located all settings decide about forwarding conditions for specified extension number. These settings can be also set in ConfigMAN application or from phone using appropriate services. Swithing on forwarding can take place after defined time of idleness. Idleness status is when user doesn't use phone nor computer. It is also possible to switch on forwarding after quiting application. Obwiously it is possible to switch on forwarding in both situations. While automatic switching on forwarding, it is realized according settings done in this window. By default after clicking button FWD located in the lower part of PhoneCTI main window above window is displayed on computer screen. After checking last field, above window is not displayed but forwarding is switched on according stored settings.
  
W takiej sytuacji '''nie należy''' przeprowadzać procedury programowania z takiego bramofonu do czasu usunięcia usterki. Po rozwiązaniu problemu „kropka” stanu spoczynkowego przestanie migać.
+
=== Settings - Audio settings ===
 +
<center>[[File:PhoneCTI Ustawienia Ustawienia Audio.PNG]]</center>
 +
In this window you can define method of audio signaling an incoming message.
 +
{{warning|In left, lower corner of all windows there is a button ''Set default''. This button restores default settings for specified window.}}
  
=== Wejście w tryb programowania ===
+
== Phone book ==
Aby wejść w tryb programowania należy:
+
Below figure presents phone book window, this window appear on computer screen after selecting option '''Book''' from menu '''''Contacts'''''.
 +
<center>[[File:PhoneCTI Książka telefoniczna.PNG]]</center>
 +
On the left side of above window you can see panel ''Groups'', in this panel there is a list of groups which include numbers located in phone book as well as structure of these groups. PhoneCTI application user can add, edit and remove groups, however if he/she has no defined in PBX privileges to edit public phone book, all his/her actions concern only private phone book. To create new group, you should select group of higher level, where new created group should be located and click button ''Add''. Following window will be visible on computer screen:
 +
<center>[[File:PhoneCTI_Nowa_Grupa.PNG]]</center>
 +
As a result of entering group number and its confirmation, new group will be added in appropriate place of left panel. After marking group and its selecting to edit, following window appears on screen:
 +
<center>[[File:PhoneCTI_Edycja_Grupy.PNG]]</center>
 +
In this window you can change name of created earlier group. Symilarly, after marking group and its selecting to remove following window appears on screen:
 +
<center>[[File:PhoneCTI_Usuń_Grupę.PNG]]</center>
 +
After confirmation, marked group will be removed. In the right panel, named ''Book'', all contacts are visible. Contacts visible in this panel depend on marking in left panel. Among contacts are PBX extension numbers, numbers from public phone book and numbers entered by subscriber to private phone book. All contacts or only contact belonging to specified group are visible. Clicking button ''Add'' causes presenting following window on computer screen:
 +
<center>[[File:PhoneCTI_Nowy_Kontakt.PNG]]</center>
 +
In this window, you can enter contact name, additionally for every contact it is possible to define many phone numbers (every phone number with appropriate comment). Wrong entered numbers can be removed. Additionally it is possible to contact to group - adding contact to group marked with icon [[File:PhoneCTI_Rączka.PNG]], this icon means affiliation specified group to public phone book. Such situation take place, when PhoneCTI user has no privileges to edit public phone book.
  
# Wcisnąć 3 razy przycisk [[Image:IioHAS_3000_Kluczyk.JPG‎ ]] - na wyświetlaczu będzie migać |----|.
+
== Call history ==
# Wpisać standardowy kod dostępu do menu programowania: '''1234''' (kod ten jest ustawiony fabrycznie – istnieje możliwość jego zmiany). Czas na jego wprowadzenie wynosi ''10 sekund'', licząc od momentu wciśnięcia klawisza [[Image:IioHAS_3000_Kluczyk.JPG‎ ]] po raz pierwszy. Powrót do stanu spoczynkowego (na wyświetlaczu jest | .|) nastąpi po upływie tego czasu (w przypadku niewprowadzenia kodu) lub natychmiastowo(po wprowadzeniu błędnej wartości).
+
After selecting tap ''History'' - history of calls with extension number assigned to PhoneCTI application is visible in the application main window. After selecting tap ''History'', application main window presents as follows:
# Na wyświetlaczu pojawi się |P--|, co oznacza, że znajdujemy sięw menu programowania<ref name="ftn7">Wyjście z trybu programowania następuje automatycznie po 3 minutach bezczynności.</ref>.
+
<center>[[File:PhoneCTI Historia.PNG]]</center>
 +
Every position of call history means one call incoming to or outgoing from number assigned to PhoneCTI application. Visible are all calls concerning this number and stored in PBX. For every position you can see the caller number, his/her comment (for outgoing calls it is dialed number and comment for this number if it exists in PBX), date and time of call. Beside text information, in every position there are some icons, which describe this call. There are:
 +
<center>[[File:PhoneCTI Połączenie przychodzące.PNG]]</center>
 +
This arrow means incoming call, which was answered.
 +
<center>[[File:PhoneCTI Połączenie wychodzące.PNG]]</center>
 +
This arrow means outgoing call, never mind if call was established or not.
 +
<center>[[File:PhoneCTI Połączenie nieodebrane.PNG]]</center>
 +
This arrow means unanswered incoming call.
 +
<center>[[File:PhoneCTI Połączenie nieodebrane 2.PNG]]</center>
 +
This icon means several unanswered incoming callsfrom the same caller, before review the call history. Number visible in this icon means quantity of such calls.
 +
<center>[[File:PhoneCTI Połączenie odebrane inny.PNG]]</center>
 +
This icon means incoming call, answered by other subscriber. This icon can be used in two situations:
 +
* call was routed to group including specified extension number and was answered by another group agent
 +
* call was routed to specified subscriber but was picked up by another subscriber.
 +
<center>[[File:PhoneCTI SMS.PNG|15px]]</center>
 +
This icon means, that to specified numbe a SMS was sent, text of this SMS will be visible in window, which appears on screen after double clicking this position.
 +
<center>[[File:PhoneCTI Wiadomość.PNG|15px]]</center>
 +
This icon means, that a chat was established with computer assigned to extension number visible in specified position. Text of this chat will be visible in window, which appears on screen after double clicking this position.
 +
<center>[[File:PhoneCTI Nagranie.PNG]]</center>
 +
This icon means, that call was resorded.
  
{{Warning|Możliwe jest również wejście w tryb programowania bez kodu, poprzez zwarcie przez czas 1 sekundy pinów pokazanych na rysunku poniżej}}
+
== Dialing ==
 
+
=== Dialing number from contact list ===
 
+
=== Dialing number from call history ===
<center>[[Image:Io_skd_omitted_acces_code.png|250px]]<br>''Rys. nr 10: Wejście w tryb programowania z pominięciem kodu dostępu''</center>
+
=== Dialing number from application window ===
 
+
=== Call window ===
=== Opcje programowania ===
+
An example call window is presented in chapter [[User:Grzegorzg#Settings - Calls|4.2.4 Settings - Calls]]. Appeariance of this window changes depending on context of window presentation. First of all - title of this window changes. Following situations are possible:<br>
{{Warning|Tryb programowania sygnalizowany jest na wyświetlaczu literą '''P''' i znakami '''--'''.Aby natychmiast wyjść z tego trybu, należy nacisnąć klawisz '''C'''.}}
+
{|
 
+
|1
Programowanie opiera się na wyborze i ustawieniu poszczególnych opcji programowania bramofonu (P11 do P41). Ich szczegółowy opis znajduje się w Tabela nr 4.
+
|| <center>[[File:PhoneCTI Podniesiona słuchawka.PNG]]</center>
 
+
||This title is visible when you lift the hanset to dial the number.
W procesie programowania wykorzystuje się następujące klawisze:
+
<center>
+
{|{{prettytable}}
+
|style="text-align:center"|1 ||style="text-align:center"|2  ↑ ||style="text-align:center"|3
+
 
|-
 
|-
|style="text-align:center"| ← 4  ||style="text-align:center"| 5 ||style="text-align:center"| 6  →
+
|2
 +
|| <center>[[File:PhoneCTI Wywołanie.PNG]]</center>
 +
||This title is visible when dialed number is ringing.
 
|-
 
|-
|style="text-align:center"| 7 ||style="text-align:center"| ↓  8  ||style="text-align:center"| 9
+
|3
 +
|| <center>[[File:PhoneCTI Połączony z.PNG]]</center>
 +
||Title visible after establishing call.
 
|-
 
|-
|[[Image:IioHAS_3000_Kluczyk.JPG]] ||style="text-align:center"| 0  ||style="text-align:center"| C
+
|4
|}
+
|| <center>[[File:PhoneCTI Połączenie przychodzące 2.PNG]]</center>
</center>
+
||This title is visible when incoming call is ringing.  
 
+
* '''2''' (up – w górę) i '''8 '''(down – w dół) – wybór opcji,
+
* '''6''' – wejście do wybranej opcji,
+
* klawisz Enter [[Image:IioHAS_3000_Kluczyk.JPG]] - wejście do opcji bądź potwierdzenie wyboru,
+
* klawisz Cancel <nowiki>[C] - powrót do pozycji wejścia bez dokonania zmian.</nowiki>
+
 
+
 
+
{{Warning|Jeżeli wpiszemy i zatwierdzimy wartość parametru spoza zakresu, wówczas wyświetli się ponownie wartość, która była przed błędnym wprowadzeniem i wtedy należy dokonać ponownej edycji.}}
+
 
+
Przykład:
+
 
+
W celu zmiany kodu dostępu do trybu programowania należy wykonać następujące kroki:
+
 
+
# W trybie programowania przejść do opcji '''P41'''<nowiki> [po pojawieniu się</nowiki>na wyświetlaczu |P--| należy przejść do tej opcji przy użyciu klawiszy wyboru '''↑↓''' lub wybierając z klawiatury [[Image:IioHAS_3000_Kluczyk.JPG]] (zacznie migać |P--|), następnie ''41'' i zatwierdzając „kluczykiem”].
+
# Wejść w opcję klawiszem '''→ '''(cyfra ''6'') - na wyświetlaczu pojawi się aktualna wartość opcji, czyli kod dostępu do menu programowania (standardowo '''1234''').
+
# Nacisnąć [[Image:IioHAS_3000_Kluczyk.JPG]] - na wyświetlaczu zacznie migać |----|.
+
# Wybrać nowy kod dostępu i zatwierdzić, naciskając [[Image:IioHAS_3000_Kluczyk.JPG]].
+
# Na wyświetlaczu pojawi się nowa wartość, co potwierdza jej przyjęcie.
+
# Wyjść z opcji, naciskając klawisz '''C '''(pojedyncze naciśnięcie spowoduje wyjście do opcji, która została zmieniona - |P41|,a podwójne do |P--|).
+
 
+
 
+
{|{{prettytable}}
+
!{{Hl2}}|Opcja !!{{Hl2}}| Opis
+
 
|-
 
|-
!{{Hl3}} colspan="2" |Ustawienia podstawowe
+
||
 +
||After answering such call, title changes to visible in point 3.
 +
||
 
|-
 
|-
|'''P11'''||'''Numer fizyczny (ID) kasety.'''
+
|5
 
+
|| <center>[[File:PhoneCTI Zawieszony.PNG]]</center>
Pole ma charakter informacyjny i jest zależne od [#Ustawienie zworek na zlaczu CONFIG ustawienia zworek na złączu CONFIG] (może przyjmować wartości z zakresu ''0..15''). Numer każdej kasety musi być niepowtarzalny w przypadku systemu złożonego z kilku bramofonów.
+
||Title visible after pressing '''Hold''' during call.
 
|-
 
|-
|'''P12'''||'''<nowiki>[4321]</nowiki><ref name="ftn8">'''<nowiki>W nawiasach [ ] zostały podane wartości domyślne (fabryczne).</nowiki>'''</ref> = Kod dostępu (PIN) – '''służy do otwierania rygla drzwi.
+
|6
 
+
|| <center>[[File:PhoneCTI Zawieszony 2.PNG]]</center>
Zmiana wartości:
+
||Title visible after answering forwarded call - it is possible to announcing call.
 
+
<nowiki><Enter> |----| wprowadź nowy PIN</nowiki>
+
 
+
Numer ten jest jeden dla całego systemu i zmiana na jednej kasecie powoduje zmianę w całym systemie, o ile bramofon pracuje [#2.6.1. Tryby pracy bramofonu|outline w trybie globalnym]. Musi składać się z 4 cyfr. Ustawienie wartości na '''''0000''' ''<nowiki>blokuje możliwość wejścia przy użyciu kodu dostępu [otwarcie elektrozamka może nastąpić wtedy tylko z centrali (przez abonenta centrali) albo z czytnika identyfikatorów zbliżeniowych].</nowiki>
+
 
|-
 
|-
|'''P13'''|| '''<nowiki>[5] = Czas otwarcia elektrozamka w sekundach.</nowiki>'''
+
|}
 +
Three types of information is presented in central part of window:
 +
* Comment assigned to caller or dialed phone number, as well as comment of number with established call<br>{{warning|If caller or established call number is a PBX extension number, it is commenmt stored in PBX configuration, however if it is number stored in private or public phone book, presented is name stored in this book, when it ix external number and PBX of second part of call sends the comment - it is text of this comment.}}
 +
* Number of this phone
 +
* Call duration time, before establishing call it is ringing time
  
Zmiana wartości:
+
At the bottom of this window you can see the buttons, which enable to perform action changing the current behaviour of phone with extension number assigned to PhoneCTI application.
 
+
{|
<nowiki><Enter> |--| wprowadź nowy czas</nowiki>
+
| Button which appears in the upper right corner of window depends on call type. For outgoing call it is button with red handset.
 
+
|| <center>[[File:PhoneCTI Czerwona słuchawka.PNG]]</center>
Jest to czas, przez jaki będzie otwarty rygiel po zwolnieniu klawisza * przez abonenta centrali, po wprowadzeniu numeru PIN lub odczytaniu karty zbliżeniowej (breloka).
+
 
+
Zakres regulacji = ''1..30''
+
 
|-
 
|-
|'''P14'''||'''<nowiki>[no]</nowiki><ref name="ftn9">'''no (''ang.'') - nie, yes (''ang.'') - tak '''</ref> = Gorąca linia po wybraniu cyfry "0".'''
+
|After pressing this button, established call is disconnected (if it was established) and singnal of inaccssibility is send to phone. After pressing this key it becomes gray. Additionally in central part of call window, instead mentioned above information following inscription appears:
 
+
|| <center>[[File:PhoneCTI Odłóż słuchawkę.PNG]]</center>
Zmiana wartości:
+
 
+
<nowiki><Enter> <up> lub <down> - wciskanie klawisza w górę lub w dół powoduje zmianę na wartość przeciwną (</nowiki>''no'' --> ''YES'' lub ''YES'' --> ''no'')
+
 
+
Wciśnięcie przycisku '''0''' spowoduje tylko zamknięcie pętli – trzeba wtedy skierować ruch w centrali poprzez „gorącą linię”.
+
 
|-
 
|-
!{{Hl3}} colspan="2" |'''Przekierowania <ref name="ftn10">'''Wykorzystywane, jeżeli bramofon jest podłączony do centrali.'''</ref>
+
| After hanging up the handset, call window disappear from computer screen.
 
|-
 
|-
|'''P21'''|| '''<nowiki>[1] = Numer katalogowy przycisku 1.</nowiki>'''
+
| For incoming call, button which appears in upper right corner presents green handset.
 
+
|| <center>[[File:PhoneCTI Zielona słuchawka.PNG]]</center>
Po naciśnięciu danego przycisku bramofon wybiera cyfry w systemie DTMF, zależne od tego ustawienia.
+
 
|-
 
|-
|'''P22'''|| '''<nowiki>[2] = Numer katalogowy przycisku 2.</nowiki>'''
+
|After establishing call, call window changes and on the left side, in the second row of buttons - there is button, which enables to hold this call. Call widow looks as follows:
 +
|| <center>[[File:PhoneCTI Zawieś.PNG]]</center>
 
|-
 
|-
|'''P23'''||'''<nowiki>[3] = Numer katalogowy przycisku 3.</nowiki>'''
+
|Then you should doubleclick on number to forwarding (in application main window or in phone book window). After it following button will be visible:
 +
|| <center>[[File:PhoneCTI Transfer.PNG]]</center>
 
|-
 
|-
|'''P24'''||'''<nowiki>[4] = Numer katalogowy przycisku 4.</nowiki>'''
+
|After answering call you should announce the forwarded call and hang off the handset. To inform about it call window title changes to view presented in point 6 obove.
 +
||  
 
|-
 
|-
|'''P25'''|| '''<nowiki>[5] = Numer katalogowy przycisku 5.</nowiki>'''
+
|On the extreme left side of window there is green button with handset and text ''Answer''. This button can changes depending on situation. By default this button can be seen for incoming call and enables to answer such call.
 +
|| <center>[[File:PhoneCTI Zielona słuchawka.PNG]]</center>
 
|-
 
|-
|'''P26'''||'''<nowiki>[6] = Numer katalogowy przycisku 6.</nowiki>'''
+
|After establishing call, answering button changes in one visible beside. It enables to hold current call and establishing call with another number.
 +
|| <center>[[File:PhoneCTI Hold.PNG]]</center>
 
|-
 
|-
|'''P27'''|| '''<nowiki>[7] = Numer katalogowy przycisku 7.</nowiki>'''
+
|After holding current call, mentioned above button is disabled and above it button '''Transfer''' is enabled. You can unhold suspended call by pressing green handset icon - presented beside - visible in call window near suspended call.
 +
|| <center>[[File:PhoneCTI Odwieś.PNG]]</center>
 
|-
 
|-
|'''P28'''|| '''<nowiki>[8] = Numer katalogowy przycisku 8.</nowiki>'''
 
|-
 
|'''P29'''||'''<nowiki>[9] = Numer katalogowy przycisku 9.</nowiki>'''
 
|-
 
!{{Hl3}} colspan="2" |<center>'''Identyfikatory zbliżeniowe'''</center>
 
|-
 
|'''P31'''
 
|'''Dodawanie identyfikatorów zbliżeniowych do systemu.'''
 
 
Maksymalna liczba identyfikatorów wynosi ''500''.
 
 
# Po wejściu w opcję na wyświetlaczu pojawi się |Add|<ref name="ftn11">add (''ang.'') - dodaj</ref>.
 
# Zatwierdzić przy użyciu [[Image:IioHAS_3000_Kluczyk.JPG]].
 
# Będzie migać liczba zarejestrowanych do tej pory identyfikatorów.
 
# Przyłożyć kartę (brelok) do dowolnego czytnika.
 
# Jeśli identyfikator (karta lub brelok) nie był wcześniej zarejestrowany, to jego przyjęcie do systemu jest potwierdzone na bramofonie pojedynczym sygnałem dźwiękowym i zwiększeniem o 1 migającej liczby zalogowanych identyfikatorów. W sytuacji gdy karta lub brelok figuruje już w bazie danych pojawią się 2 krótkie sygnały akustyczne, a liczba nie zostanie zwiększona.
 
# Powtarzać krok 4, aż do momentu dodania wszystkich identyfikatorów.
 
# Wyjść z opcji, naciskając klawisz '''C'''.
 
 
|-
 
|'''P32'''
 
|'''Usuwanie wszystkich identyfikatorów zbliżeniowych'''
 
 
 
# Po wejściu w opcję na wyświetlaczu pojawi się|dEL|<ref name="ftn12">dEL (od ''ang. ''delete) - usuń„</ref>.
 
# Zatwierdzić przy użyciu [[Image:IioHAS_3000_Kluczyk.JPG]].
 
# Pojawi się |YES|:
 
 
* zatwierdzenie spowoduje usunięcie wszystkich kart i brelokółw zbliżeniowych z systemu,
 
* wyjście z tej opcji (bez usuwania identyfikatorów) - nacisnąć klawisz '''C''' lub przy użyciu klawiszy '''↑''' '''↓'''  zmienić na |no| i wtedy zatwierdzić.
 
 
 
|-
 
!{{Hl3}} colspan="2"|'''Bezpieczeństwo'''
 
|-
 
|'''P41'''
 
|'''<nowiki>[1234] = Kod dostępu do menu programowania.</nowiki>'''
 
 
Zmiana wartości:
 
 
<nowiki><Enter> |----| wprowadź nowy kod</nowiki>
 
 
Kod ten jest wymagany, aby wejść w tryb programowania danego bramofonu. Musi się składać z 4 cyfr.
 
 
 
|}
 
|}
<center>''Tabela nr 4: Opcje programowania bramofonów SKD''</center>
 
 
= Korzystanie z systemu kontroli dostępu =
 
== Korzystanie z bramofonu ==
 
Połączenie Bramofon → Abonent
 
 
 
Naciśnięcie dowolnego przycisku bramofonu jest sygnalizowane pojedynczym, krótkim dźwiękiem, a w przypadku wybierania cyfr są one dodatkowo prezentowane na wyświetlaczu. Z klawiatury bramofonu można wybrać numer katalogowy abonenta (lub grupy abonentów) albo jedną z cyfr z zakresu ''0..9 <ref name="ftn13">''Jeżeli analogowa linia wewnętrzna z centrali do bramofonu jest uszkodzona lub niepodłączona,to wybór dowolnego numeru spowoduje wygenerowanie trzech krótkich dźwięków.''</ref>, co przy prawidłowej konfiguracji bramofonu i centrali spowoduje, że u wybranego abonenta (bądź grupy abonentów) zadzwoni telefon. W czasie wywoływania na wyświetlaczu jest widoczny wybrany numer <ref name="ftn14">Jeśli wybraliśmy błędny numer, można powrócić do stanu spoczynkowego bramofonu, naciskając klawisz '''C'''.</ref>, a w głośniku słyszany jest sygnał (zależny od centrali, do której bramofon jest podłączony). Po podniesieniu słuchawki przez abonenta następuje rozmowa. Jeśli abonent po rozmowie odłoży słuchawkę,do bramofonu zostanie wysłany rozkaz powodujący jego rozłączenie się -w jego głośniku pojawi się pojedynczy sygnał akustyczny, a wyświetlacz wróci do stanu spoczynkowego (| .|). Czas trwania rozmowy jest ograniczony do 3 minut - po tym czasie bramofon rozłącza się, sygnalizując to trzema krótkimi dźwiękami i powrotem wyświetlacza do stanu spoczynkowego. U abonenta pojawi się sygnał zajętości lub nieosiągalności.
 
 
Gdy po wybraniu numeru abonent nie zgłosi się przez określony czas (zależny od centrali, z którą bramofon współpracuje), centrala zakończy wywoływanie. Także wciśnięcie przycisku [[File:Io_skd_c_key.png|30px]] w czasie wywoływania spowoduje jego zakończenie (w przypadku rozmowy nastąpi jej rozłączenie) i powrót do stanu spoczynkowego.
 
 
 
Połączenie Abonent → Bramofon
 
 
 
Jeżeli abonent centrali wybierze z telefonu numer bramofonu, zostanie zestawiona rozmowa z bramofonem. W czasie takiej rozmowy (podsłuchu) na wyświetlaczu jest napis „CALL”. Jeśli abonent po rozmowie odłoży słuchawkę, do bramofonu zostanie wysłany rozkaz powodujący jego rozłączenie się - w jego głośniku pojawi się pojedynczy sygnał akustyczny,a wyświetlacz wróci do stanu spoczynkowego (| .|). Czas trwania rozmowy jest ograniczony do 3 minut - po tym czasie bramofon rozłącza się, sygnalizując to trzema krótkimi dźwiękami i powrotem wyświetlacza do stanu spoczynkowego. U abonenta pojawi się sygnał zajętości lub nieosiągalności (ten sam sygnał pojawi się, jeśli połączenie zostanie zakończone od strony bramofonu - poprzez naciśnięcie klawisza '''C''').
 
 
 
Otwieranie drzwi (bramy)
 
 
 
<nowiki>Abonent może otworzyć rygiel elektrozamka w trakcie trwania rozmowy, wybierając z telefonu z wybieraniem DTMF znak „*” (w czasie gdy abonent naciska na ten klawisz słychać ton mu odpowiadający w głośniku bramofonu), po zwolnieniu przycisku powraca do dalszej rozmowy, a rygiel elektrozamka pozostaje jeszcze otwarty przez zaprogramowany czas. Można np. zaprogramować w pamięci telefonu numer: [„nr bramofonu” pauza *], który będzie powodował otwarcie bramy bez konieczności zestawiania rozmowy.</nowiki>
 
 
Dodatkowo istnieje możliwość zastosowania przycisku otwarcia drzwi (POD) lub czujki ruchu. W tym przypadku otwarcie jest sygnalizowane krótkim sygnałem dźwiękowym.
 
 
System kontroli dostępu pozwala także otwierać drzwi za pomocą zdefiniowanego kodu dostępu (patrz [#Opcja P12 w trybie programowania opcja P12 w trybie programowania]). Procedura jest następująca:
 
 
# W stanie spoczynku nacisnąć klawisz [[Image:IioHAS_3000_Kluczyk.JPG]] („kluczyk”).
 
# Na wyświetlaczu pojawi się '''<nowiki>----</nowiki>'''.
 
# Wprowadzić zaprogramowany kod dostępu – na wyświetlaczu pojawią się symbole zamiast cyfr, aby uniemożliwić ewentualne podejrzenie PIN-u.
 
# Jeśli kod jest poprawny, na wyświetlaczu zostanie wyświetlony napis '''OPEn''', sygnalizując otwarcie rygla. W przeciwnym przypadku bramofon wróci do stanu spoczynkowego - |----|.
 
 
== Korzystanie z czytników identyfikatorów zbliżeniowych ==
 
Otwarcie rygla elektrozamka przy pomocy wcześniej zapamiętanego identyfikatora zbliżeniowego w postaci karty lub breloka możliwe jest w następujących stanach bramofonu:
 
 
* każdy stan (spoczynkowy, rozmowy lub wołania) – z dodatkowego czytnika ''SKD.CKZ-10'',
 
* tylko w stanie spoczynkowym – z wbudowanego czytnika.
 
 
W tym celu należy zbliżyć kartę (brelok) do wyświetlacza (dookoła niego znajduje się antena wbudowanego czytnika) lub do zewnętrznego czytnika. Następuje wtedy weryfikacja unikalnego kodu zapisanego w identyfikatorze zbliżeniowym i jeśli jest on zgodny z zapisanym w pamięci, to następuje zwolnienie rygla elektrozamka (otwarcie drzwi), co jest sygnalizowane pojedynczym sygnałem dźwiękowym oraz pojawieniem się napisu OPEn na wyświetlaczu bramofonu. W sytuacji jeżeli weryfikacja zakończy się niepowodzeniem (brak identyfikatora w bazie danych), to bramofon sygnalizuje ten fakt dwoma krótkimi sygnałami akustycznymi i nie otwiera elektrozamka. Jeśli odczyt następuje przy użyciu SKD.CKZ-10, to wyżej opisane stany są także prezentowane za pomocą diody dwukolorowej oraz sygnałów dźwiękowych tego czytnika, co prezentuje poniższa tabela.
 
 
{|{{prettytable}}
 
!{{Hl2}}|Dioda Zielona!!{{Hl2}}|Dioda Czerwona!!{{Hl2}}|Brzęczyk ( Buzzer)!!{{Hl2}}|Stan pracy systemu
 
|-
 
|zgaszona||świeci||nieaktywny||drzwi zamknięte
 
|-
 
|świeci||zgaszona||nieaktywny||drzwi otwarte
 
|-
 
|świeci||zgaszona||1 x długi dźwięk(0,8 sekundy)||otwarcie drzwi przy użyciu autoryzowanej karty, kodu dostępu lub przycisku otwarcia od wewnątrz
 
|-
 
|zgaszona||podwójne mignięcie||2 x krótki dźwięk(0,2 s każdy)||karta niezarejestrowana w systemie – odmowa dostępu
 
|}
 
 
<center>''Tabela nr 5: Stany pracy sygnalizowane na zewnętrznym czytniku''</center>
 
 
= Wymogi bezpieczeństwa w użytkowaniu bramofonów serii SKD =
 
Dokładne przestrzeganie zasad bezpieczeństwa i prawidłowego użytkowania jest bezwzględnie wymagane dla zapewnienia prawidłowego działania urządzenia.
 
 
Poniżej przedstawione zasady są podstawą przy uwzględnianiu wszelkich reklamacji i uwag ze strony użytkowników przez producenta.
 
 
Przedstawione tu zasady dotyczą instalacji, umiejscowienia i wymagań,co do sieci elektrycznej i teleinformatycznej.
 
 
'''''Instalacja'''''
 
 
* Urządzenie powinno być zainstalowane i uruchomione przez autoryzowany serwis posiadający uprawnienia producenta.
 
* Wszystkie czynności instalacyjne powinny być wykonywane z zachowaniem zasad montażu i przepisów BHP.
 
 
'''''Środowisko pracy'''''
 
 
* Ze względu na trwałość i jakość pracy podzespołów elektronicznych urządzenie nie powinno być montowane w pomieszczeniach, w których utrzymuje się duża wilgotność powietrza. Obudowa bramofonu jest odporna na czynniki atmosferyczne, jednak w przypadku montażu na zewnątrz budynku zalecana jest instalacja w osłoniętym miejscu, tak aby uniknąć, np. strug deszczu bezpośrednio padających na urządzenie czy wiatru, który może utrudniać rozmowę przez bramofon.
 
* Ze względu na ryzyko zalania wodą nie powinno być umieszczane w pobliżu zbiorników z wodą lub źródeł jej strumieni (np. baseny, krany).
 
* Bramofon nie może być umieszczany w pomieszczeniach o silnym zapyleniu ani w pomieszczeniach o dużym natężeniu pola elektromagnetycznego.
 
 
Ze względu na możliwość nieprawidłowego funkcjonowania, zakłócenia lub odbarwienie obudowy nie zaleca się instalowania systemu w następujących miejscach:
 
 
* w miejscach o bezpośrednim działaniu promieni słonecznych;
 
* w miejscach, gdzie wibracje lub uderzenia są szczególnie częste lub silne;
 
* w pobliżu anten radiowych.
 
 
'''''Inne wymagania '''''
 
 
* Urządzenie powinno mieć prawidłowe uziemienie.
 
* Źródło zasilania bramofonu musi posiadać zabezpieczenie przeciwzwarciowe o wartości 2A.
 
* Wszystkie urządzenia dołączane do bramofonu powinny mieć świadectwa zgodności z normami obowiązującymi w Unii Europejskiej.
 
 
= Deklaracja zgodności, prawidłowe usuwanie produktu =
 
 
<table width=99% border="1" bordercolor=black rules=all style="margin:1em 1em 1em 0;border:solid 1px #AAAAAA; border-cellapse;empty-cells:show">
 
        <tr>
 
<td colspan="3"><b><center><font size="5">DEKLARACJA ZGODNOŚCI</font></center></b></td> <td rowspan="2"><center>[[Image:deklaracja ce.png|100px]]</center></td>
 
</tr>
 
        <tr>
 
                <td width=25%> ''Producent:''<br>
 
'''SLICAN sp. z o.o.'''<br>
 
ul. M. Konopnickiej 18<br>
 
85-124 Bydgoszcz<br></td>
 
<td width=25%> ''Typ:''<br><br>
 
'''System kontroli dostępu'''</td>
 
<td width=25%> ''Model:''<br>
 
'''Bramofon SKD<br>Bramofon BRV'''
 
</td>
 
        </tr>
 
        <tr>
 
              <td colspan="4"> ''Opis wyrobu:''<br>
 
 
System kontroli dostępu SKD i BRV to urządzenia przeznaczone do instalacji z centralami SLICAN, podłącza się jedo analogowego wyposażenia abonenckiego. Realizują one podstawowe funkcje bramofonu. Umożliwiają rozmowę z telefonu podłączonego do centrali SLICAN z urządzeniem zainstalowanym na bramie jak i otwarcie rygla elektrozamka.
 
 
</td>
 
        </tr>
 
        <tr>
 
        <td colspan="4"> Wyrób jest zgodny z dyrektywą 99/5/WE '''R&TTE''' i spełnia wymagania następujących norm zharmonizowanych:
 
  
EN&nbsp;60950-1:2001&nbsp;+&nbsp;A11:2004; EN&nbsp;55022:1998&nbsp;+&nbsp;A1:2000&nbsp;+&nbsp;A2:2003; EN&nbsp;55024:1998&nbsp;+&nbsp;A1:2001&nbsp;+&nbsp;A2:2003;
+
== Sending messages ==
</td>
+
PhoneCTI application enables to send messages between subscribers (symilarly as common chat applications - ex. ''Skype''), it is also possible to send messages in form of SMS, to persons who use mobile phone. Sending message initialization takes place after right clicking over the any contact from list. Following context menu appears:
        </tr>
+
<center>[[File:PhoneCTI Menu kontekstowe.PNG]]</center>
        <tr>
+
From above menu you should select option ''Send Message'' or ''Send SMS'', depend on type of message to send. After selecting one of these option, on screen appears window, which is described in next chapter. This text tells about sending massage to another PhoneCTI application user. It is also possible to answer on received messages. It is also described in next chapter. Let's assume, tht another PhoneCTI user sent message to you.
        <td colspan="4">  ''Informacje dodatkowe:''<br>
+
=== Message window ===
Urządzenie zostało przetestowane w typowej konfiguracji, z podłączeniem do central SLICAN. Spełnia wymagania dotyczące dopuszczalnych poziomów zaburzeń dla urządzeń klasy B.<br>
+
Receiving message is signal by following window appears in the bottom right corner of computer screen:
W przypadku niewłaściwej instalacji jest ono zakwalifikowane do urządzeń klasy A, kiedy to obowiązuje następujące ostrzeżenie:<br>
+
<center>[[File:PhoneCTI Okno wiadomości.PNG]]</center>
„Urządzenie jest produktem klasy A. W środowisku domowym może ono powodować zakłócenia fal radiowych, wymagające
+
This window appears only if appropriate option in settings is set ([[User:Grzegorzg#Settings - Messages|4.2.5 Settings - Messages]]) and disappears after time set also in this settings, however application icon will be visible in tray alternatively with following icon:
od użytkownika podjęcia odpowiednich środków zaradczych”.
+
<center>[[File:PhoneCTI Koperta powiadomienia.PNG]]</center>
        </td>
+
After clicking this window, window with message will appear on computer screen:
        </tr>
+
<center>[[File:PhoneCTI Wiadomość 1.PNG]]</center>
        <tr>
+
In this window, besides message text there is also information about person who sent this message (together with individual comment of this person - if such comment exists) as well as time of sending message. In bottom part of this window it is possible to enter answer text, if we want to send any. In upper part of this window there is a button, which enables call to number of subscriber, from whom you received message. After clicking left part of this button you can establish call with number from which message was sent, while after clicking right part of button, on screen appears list of all numbers assigned to specified contact. From this list you can select number to establish call. Call establishing is performeed according rules described in chapter [[User:Grzegorzg#Settings - General|4.2.2 Settings - General]].
        <td colspan="2"><center>Bydgoszcz 01-09-2008</center> </td>
+
        <td colspan="2"><center>[[Image:Deklaracja_podpis_en.JPG|150px]]</center> </td>
+
        </tr>
+
</table>
+
  
<center>[[Image:io skd proper equipement.png|600px]]</center>
+
=== Chat ===
 +
Due to PhoneCTI application you can lead the conversation with another application user, by answering his/her questions. Example of such conversation is visible on following figure:
 +
<center>[[File:PhoneCTI Chat.PNG]]</center>
 +
Messages in presented above form are stored tom the end of day. Next are stored in archive and they can be displayed on screen after selection of appropriate tap in ''Message window'' and defining date.
  
= Notatki =
+
=== SMS ===
 +
Sending message in SMS form is possible to persons, who don't have PBX extension number. Sending SMS is provided using GSM gateway installed in PBX. Subscriber who want to send SMSes must have  privileges to using TelefonCTI.plus. SMS message is send automaticaly by PBX and report about sending SMS is visible in ''Message window'':
 +
<center>[[File:PhoneCTI Wiadomość SMS.PNG]]</center>
 +
Sended SMS can be maximally 160 characters long. However if we use local characters (with ASCII codes above 127) this number decrease to 70. Number of characters, which remain is displayed on the right side of window. PhoneCTI application prevents entering more characters, than available. In ''Message window'' there is field, which should be checked for sending message as Flash SMS.
  
 +
== Finding data ==
 +
In PhoneCTI application, a sophisticated text searching method is implemented. Searching can be done in every application window, if following field is visible:
 +
<center>[[File:PhoneCTI wyszukiwanie.PNG]]</center>
 +
During entering characters PhoneCTI application executes automatic searching. It goes ahead according following rules:
 +
* if number of entered characters is equal to 1 or 2, application searches all strings, for which any word begins with entered text,
 +
* if number of entered characters is equal to 3 or more, application searches all strings, where all words contain entered text.
 +
If search concerns contacts and takes place on contact list, and entered text cannot be found, application informs about it, offers adding new contact and shows other contacts, which contains entered text and there are outside current search area. Described situation is shown on following window:
 +
<center>[[File:PhoneCTI Sugestie.PNG]]</center>
  
----
+
{{References}}
<references/>
+

Latest revision as of 09:40, 14 March 2013

Introduction

In following manual we are proud to present you Slican PhoneCTI application, which includes all functionalities enable to integrate phone and computer used by PBX subscriber. Main advantage of this software is integration of phone books stored in PBX and subscriber computer. In Slican PhoneCTI application, phone books stored in PBX are used, changes in phone books can be entered in PBX (from phone of from ConfigMAN application) or in computer (Slican PhoneCTI application). Any modification is immediately visible for other users, with appropriate privileges defined in PBX. Phone book editing rules defined in PBX are also valid for editing in Slican PhoneCTI. Additionally Slican PhoneCTI application includes internal chat functionality (computer user can be any PBX subscriber). Sending messages to other person from phone book, who is not PBX subscribers, is possible via XMPP account (if such account was defined for this person) or as SMS. Sending SMSes is also possible according privileges defined in PBX. Internal chat functionality can be attractive for companies, which use Slican PBX and don't allow , from security reasons, to use common chat, as well for person who use one application and want to communicate with persons who uses different chat applications.

Minimal requirements

To install SLICAN PhoneCTI application, following minimal requirements are necessarily:

  • Computer should be powered with clock >800 MHz
  • Computer RAM memory should be 1GB minimum
  • Computer graphic card should be compatible with DirectX 9
  • Operating system - WindowsXP SP2 or later
  • Microsoft .NET Framework 4.0 or later should be installed on computer
  • Web browser Internet Explorer 7 or later should be installed on computer

Installing application on computer which doesn't fulfill mentioned minimal requirements is possible but it will work slowly or not all functions will be active.

Warning! SLICAN PhoneCTI can operate only with PBXes with installed firmware 6.01 or later.


Installation

Slican PhoneCTI application is licensed and using it requires purchase of appropriate license code. Purchased license code is entered during PBX configuration and decides about number of workstations with Slican PhoneCTI application. Application licensing has no influence on its installation. Application setup can be downloaded from Slican webpage and application install on the computer by entering appropriate data, necessarily to log in, in tap Settings - Connection.

Warning! If extension number entered in tap Settings - Connection is not authorized to use PhoneCTI application, it is not possible to connect with PBX and data synchronizing.

Second installation stage (not obliged) rely on uploading to PBX properly prepared file with PhoneCTI application update. It can be done by PBX admin. This activity, if done, enables automatic updating PhoneCTI application on workstations. Updating is described in chapter Application updating.

Application launch

PhoneCTI application can be launched as any other Windows application. In application settings you can activate functionality of automatic launching application after operating system start. Diuring launching application it log into PBX (according settings defined in tap Settings - Connection). After successful login, application synchonizes application data with appropriate data in PBX.

Application updating

Application updating id executed automatically and user has no influence on its proceedings. Similarly as for PBX, VoIP card or REC card firmware updating, updating of Slican PhoneCTI application updating is executed by PBX admin. Every time during PhoneCTI application launching version check (uploaded to PBX and installed on user PC) is carry out. If these version numbers are different, application stored in PBX is automatically downloaded and installed on user PC, next new installed application is launched and log into PBX. Depending on version number updating can be upgrading or downgrading.

Application structure

Designation rules

PhoneCTI application is very simple and intuitive, with help of appropriate icons status of phones visible in application windows. These icons invite user to execute specific action.

Icons and symbols

For PBX extension numbers, symbol of phone status and linked phoneCTI application consits of two icons, first of them represents phone status, while second represents application status. In Table 1 you can see icons represent phone status.

Phone status
Icon Icon meaning
PhoneCTI phone free.png This icon means free phone
PhoneCTI call.png This icon busy phone - call with extension number is established
PhoneCTI phone sleep.png This icon means, that any call was established with this extension number during last 8 hours (at least).
PhoneCTI phone ringing.png This icon means phone just ringing
PhoneCTI phone off.png This icon means switched off phone or not logged account

Table 1: Icons represent phone status.
In Table 2 you can see icon represents number, if number assigned to specified contact is external numer.

Phone status
Icon Icon meaning
PhoneCTI Numer zewnętrzny.PNG This icon means external number

Table 2: Icon represents external number
This icon is always blue, because in opposite to extension numbers status of such phone there is not monitored.

Application status
Icon Icon meaning
<None> If there in no icon for specified extension number, application PhoneCTI was never logged to specified extension number
PhoneCTI apps ok.png This icon means, that application is launched and logged to epecific extension number
PhoneCTI apps clock.png This icon means, that application is in status "Be Right Back", application enter such mode after time of inactivity defined in settings
PhoneCTI apps dnd.PNG This icon means, that application found out DND phone status (do not disturb)[1]

Table 3: Icons represent application status.
Finally symbol of phone and application linked with this phone is created by merging one icon from Table 1 with one icon from Table 2.
Example
For illustrate mentioned above rule three such symbols was presented in below table:

Symbol Symbol meaning
PhoneCTI free not logged.PNG This symbol means, that phone is free, but to this extension number PhoneCTI application was never logged
PhoneCTI busy ok.PNG This symbol means, that phone is busy, but PhoneCTI application is logged to this extension number
PhoneCTI free dnd.PNG This symbol means, that phone is free, but application found out DND phone status

Table 4: Examples of symbols used by application

Symbols location and meaning

Symbols presented in "Table 4 can be visible in two places. After log in appropriate symbol is visible in top part of PhoneCTI application window, as it is presented on following figure:

PhoneCTI Zalogowanie.PNG

Additionally on contact list in all instances of PhoneCTI this symbol is visible near comment defined for specific extension number:

PhoneCTI Lista kontaktów.PNG

Also following information should be noticed:

  • Below extension number comment defined in PBX, there is description defined individually by PhoneCTI user. Of course this description is optional and if itb isn't defined, in top part of window following text is visible: "Put your comment here..." - this text prompts you to enter individual description, on contact list individual description isn't displayed.
  • If specified contact includes extension number, this number is visible on the right side of comment.
  • If specified contact is included in public phone book and for this number option "Restrict" is switched on, only text "Restricted" appears on screen and read this number is impossible.
  • Icons located on right side of contact have following meaning:
    • PhoneCTI Koperta zielona.PNG - contact includes extension number with logged PhoneCTI application or logged XMPP account, so there is possible to send text message to computer assigned to this number, sent text message will be immediately displayed on computer screen.
    • PhoneCTI Koperta niebieska.PNG - contact includes extension number or XMPP account and both - PhoneCTI application nor XMPP account are not logged, there is possible to send text message to computer assigned to this number, sent text message will be displayed on computer screen immediately after log in PhoneCTI application or XMPP account.
    • PhoneCTI Koperta szara.PNG - contact contains number defined in public or private phone book (such contact is marked as PhoneCTI Numer zewnętrzny.PNG icon on its left side), not includes extension number nor XMPP account and PhoneCTI application never been logged to contact's extension number - if any, so there is possible to send only SMS message to this number
    • PhoneCTI Gwiazdka pusta.PNG - such icon means, that specified contact is not included in Favourites. Clicking this icon add it into Favourites.
    • PhoneCTI Gwiazdka pełna.PNG - such icon means, that specified contact is included in Favourites. Clicking this icon remove it from Favourites.

Settings

After selecting option Settings from Program menu, the Settings window appears on screen. There are some taps in this window, these taps can be used to set several application option. All taps are described in following chapters.

Settings - Connection

After selecting Connection tap, following window appears on the screen:

PhoneCTI Ustawienia Połączenie.PNG

Window visible above includes fields which are necessarily to entering data required to establish connection with PBX. Into the first of these field, you should enter extension number of phone, which will be assigned to PhoneCTI application. Second field should contain password defined for subscriber with extension number is defined in previous field (Password can contain from 4 to 16 characters, excluding ";" and "~" characters). Password should be entered by PBX admin in ConfigMAN application (sheet Subscribers/CTI Settings). During first log in PhoneCTI application, application will force change of this password. Such change can be executed also in any time by clicking link Change password, which is located below the field with password. After clicking this link, following window will be visible on screen:

PhoneCTI Zmiana hasła.PNG

In this window you should enter old password and new password two times. If all data are entered correctly, password will be changed and stored in PBX configuration. Due to this functionality admin doesn't know the passwords of subscribers. Entered password can be remember in application, by check box located of the right side of field including password. If this check box is empty, application will be enquire password every time while log in. Next field in this window is designed for entering IP addres of PBX. This address can be entered manually or automatically after pressing button "Find server" and selecting appropriate PBX from list of PBXes visible in network. After pressing button "Establish connection", if all mentioned fields are correctly fulfiled, application will connect to the PBX and all data including phone book will be synchronized. After successful connection in bottom part of window, following text will be visible:

PhoneCTI Udane połączenie.PNG

If entered data are incorrect, another text will be visible in bottom part of window:

PhoneCTI Nieudane połączenie.PNG

Simultaneously link Change password changes to Forgot password, after clicking this link special WebCTI window opens, in this window is possible to send message with password to specified e-mail address.

Settings - General

PhoneCTI Ustawienia Ogólne.PNG
In this window there is possible to set several parameters, which decide about application operating. They defined application launching method, it's behaviour and method of presenting some data. In one field it is possible to set time when application enter in 'Be right back' status, this status is active if no one action is performed during specified time - icon representing application status changes to 10px‎. In this window you can also determine, which action is performed by application as a result double clicking on on contact. Possible are actions selected from following list:
PhoneCTI Action DoubleClick.PNG

Show call window - after selecting this option, double click causes displaying following window on computer screen[2]
PhoneCTI Okno połączenia.PNG

After clicking in - located in this window - button with green handset appropriate number will be dialed and connection established, call establishing process is different, depending phone type assigned to extension number, to which PhoneCTI application is logged. For system phone, PBX simulate to hang up the handset, dial appropriate number, after answering this call acoustic channel is switched on and you can talk. For analog phone, PBX dial appropriate number and after answering ring back to the extension, to which PhoneCTI application is logged.
Make call - after selecting this option, double click on specified contact causes ring to this contact and establish call according rules described above.
Show message window - after selecting this option, double click causes displaying window described in chapter 4.6.1 Message window.

Settings - WebCTI

PhoneCTI Ustawienia WebCTI.PNG

In this window, you can define port number used for listening recorded calls in WebCTI application. This settings is used only for remote registering (from outside local network). Additionally in this window there is link Go to WebCTI, after clicking this link, application WebCTI - stored in PBX - is launched.

Settings - Calls

PhoneCTI Ustawienia Rozmowy.PNG

In this window you can define method of call signaling. After checking first option, while incoming call or lifting handset (for outgoing calls), on computer screen one of following windows appears (depending on call direction):

PhoneCTI Okno połączenia 2.PNG

PhoneCTI Podniesiona słuchawka okno.JPG

If second option is also checked, call window will close after specified time. Detailed description of call window is included in chapter 3.5.4 Call window. It is possible also to switch on an automatic notifications about accessibility of subscriber, if previously calll to his/her number was unanswered or number was busy. Such notification appear on computer screen if subscriber with previously dialed number make any action with phone. In lower right corner of computer screen following window appears:

PhoneCTI Powiadomienie.PNG

Above window disappear after time defined in window 'Messages', but in tray there is an following icon:

PhoneCTI Koperta powiadomienia.PNG

It means notification from contact. After clicking this icon following window appears:

PhoneCTI Wiadomość wolny.PNG

This message prompt to dial previously unavailable extension number.

Settings - Messages

PhoneCTI Ustawienia SMS.PNG

After checking first field in this window, on computer with PhoneCTI application logged on extension number, following window will appear if any message will be send to this extension number:

PhoneCTI Okno wiadomości.PNG

Above window disappear after time defined in window 'Messages', but in tray there is an following icon:

PhoneCTI Koperta powiadomienia.PNG

After clicking in this envelope, window with message text appears on computer screen.

PhoneCTI Wiadomość 1.PNG

In this window all messages sent to and from specfied extension number during current day. Messages from previous days are stored in archive. If this filed is not checked, window of message notification do not appears. Detailed description of this window is included in chapter 4.6.1 Message window. In field "Message Validity" you can define time of storing SMS by mobile provider, if provider can't deliver it to recipient. During this time provider repeats SMS sending attempt. Last field defines if check of text entered into message will be executed. Language of dictionary used to checking is the same as application language.

Settings - Do not disturb (DND)

PhoneCTI Ustawienia NiePrzeszkadzać.PNG

This screen is used to setting rules of switching on the DND service. Switchnig on this service is done after specified number of user idleness. Idleness status is when user doesn't use phone nor computer. It is also possible to set automatic switchnig on DND service after quiting application. Obwiously it is possible to switch on DND service in both situations. In the lower part of PhoneCTI main window there is small button, when you click this button DND service is switched on off (dependently on current ststus of this service) for extension number assigned to PhoneCTI application.

Settings - Forwarding (FWD)

PhoneCTI Ustawienia Przekierowanie.PNG

In this window there are located all settings decide about forwarding conditions for specified extension number. These settings can be also set in ConfigMAN application or from phone using appropriate services. Swithing on forwarding can take place after defined time of idleness. Idleness status is when user doesn't use phone nor computer. It is also possible to switch on forwarding after quiting application. Obwiously it is possible to switch on forwarding in both situations. While automatic switching on forwarding, it is realized according settings done in this window. By default after clicking button FWD located in the lower part of PhoneCTI main window above window is displayed on computer screen. After checking last field, above window is not displayed but forwarding is switched on according stored settings.

Settings - Audio settings

PhoneCTI Ustawienia Ustawienia Audio.PNG

In this window you can define method of audio signaling an incoming message.

Warning! In left, lower corner of all windows there is a button Set default. This button restores default settings for specified window.


Phone book

Below figure presents phone book window, this window appear on computer screen after selecting option Book from menu Contacts.

PhoneCTI Książka telefoniczna.PNG

On the left side of above window you can see panel Groups, in this panel there is a list of groups which include numbers located in phone book as well as structure of these groups. PhoneCTI application user can add, edit and remove groups, however if he/she has no defined in PBX privileges to edit public phone book, all his/her actions concern only private phone book. To create new group, you should select group of higher level, where new created group should be located and click button Add. Following window will be visible on computer screen:

PhoneCTI Nowa Grupa.PNG

As a result of entering group number and its confirmation, new group will be added in appropriate place of left panel. After marking group and its selecting to edit, following window appears on screen:

PhoneCTI Edycja Grupy.PNG

In this window you can change name of created earlier group. Symilarly, after marking group and its selecting to remove following window appears on screen:

PhoneCTI Usuń Grupę.PNG

After confirmation, marked group will be removed. In the right panel, named Book, all contacts are visible. Contacts visible in this panel depend on marking in left panel. Among contacts are PBX extension numbers, numbers from public phone book and numbers entered by subscriber to private phone book. All contacts or only contact belonging to specified group are visible. Clicking button Add causes presenting following window on computer screen:

PhoneCTI Nowy Kontakt.PNG

In this window, you can enter contact name, additionally for every contact it is possible to define many phone numbers (every phone number with appropriate comment). Wrong entered numbers can be removed. Additionally it is possible to contact to group - adding contact to group marked with icon PhoneCTI Rączka.PNG, this icon means affiliation specified group to public phone book. Such situation take place, when PhoneCTI user has no privileges to edit public phone book.

Call history

After selecting tap History - history of calls with extension number assigned to PhoneCTI application is visible in the application main window. After selecting tap History, application main window presents as follows:

PhoneCTI Historia.PNG

Every position of call history means one call incoming to or outgoing from number assigned to PhoneCTI application. Visible are all calls concerning this number and stored in PBX. For every position you can see the caller number, his/her comment (for outgoing calls it is dialed number and comment for this number if it exists in PBX), date and time of call. Beside text information, in every position there are some icons, which describe this call. There are:

PhoneCTI Połączenie przychodzące.PNG

This arrow means incoming call, which was answered.

PhoneCTI Połączenie wychodzące.PNG

This arrow means outgoing call, never mind if call was established or not.

PhoneCTI Połączenie nieodebrane.PNG

This arrow means unanswered incoming call.

PhoneCTI Połączenie nieodebrane 2.PNG

This icon means several unanswered incoming callsfrom the same caller, before review the call history. Number visible in this icon means quantity of such calls.

PhoneCTI Połączenie odebrane inny.PNG

This icon means incoming call, answered by other subscriber. This icon can be used in two situations:

  • call was routed to group including specified extension number and was answered by another group agent
  • call was routed to specified subscriber but was picked up by another subscriber.
PhoneCTI SMS.PNG

This icon means, that to specified numbe a SMS was sent, text of this SMS will be visible in window, which appears on screen after double clicking this position.

PhoneCTI Wiadomość.PNG

This icon means, that a chat was established with computer assigned to extension number visible in specified position. Text of this chat will be visible in window, which appears on screen after double clicking this position.

PhoneCTI Nagranie.PNG

This icon means, that call was resorded.

Dialing

Dialing number from contact list

Dialing number from call history

Dialing number from application window

Call window

An example call window is presented in chapter 4.2.4 Settings - Calls. Appeariance of this window changes depending on context of window presentation. First of all - title of this window changes. Following situations are possible:

1
PhoneCTI Podniesiona słuchawka.PNG
This title is visible when you lift the hanset to dial the number.
2
PhoneCTI Wywołanie.PNG
This title is visible when dialed number is ringing.
3
PhoneCTI Połączony z.PNG
Title visible after establishing call.
4
PhoneCTI Połączenie przychodzące 2.PNG
This title is visible when incoming call is ringing.
After answering such call, title changes to visible in point 3.
5
PhoneCTI Zawieszony.PNG
Title visible after pressing Hold during call.
6
PhoneCTI Zawieszony 2.PNG
Title visible after answering forwarded call - it is possible to announcing call.

Three types of information is presented in central part of window:

  • Comment assigned to caller or dialed phone number, as well as comment of number with established call
Warning! If caller or established call number is a PBX extension number, it is commenmt stored in PBX configuration, however if it is number stored in private or public phone book, presented is name stored in this book, when it ix external number and PBX of second part of call sends the comment - it is text of this comment.
  • Number of this phone
  • Call duration time, before establishing call it is ringing time

At the bottom of this window you can see the buttons, which enable to perform action changing the current behaviour of phone with extension number assigned to PhoneCTI application.

Button which appears in the upper right corner of window depends on call type. For outgoing call it is button with red handset.
PhoneCTI Czerwona słuchawka.PNG
After pressing this button, established call is disconnected (if it was established) and singnal of inaccssibility is send to phone. After pressing this key it becomes gray. Additionally in central part of call window, instead mentioned above information following inscription appears:
PhoneCTI Odłóż słuchawkę.PNG
After hanging up the handset, call window disappear from computer screen.
For incoming call, button which appears in upper right corner presents green handset.
PhoneCTI Zielona słuchawka.PNG
After establishing call, call window changes and on the left side, in the second row of buttons - there is button, which enables to hold this call. Call widow looks as follows:
PhoneCTI Zawieś.PNG
Then you should doubleclick on number to forwarding (in application main window or in phone book window). After it following button will be visible:
PhoneCTI Transfer.PNG
After answering call you should announce the forwarded call and hang off the handset. To inform about it call window title changes to view presented in point 6 obove.
On the extreme left side of window there is green button with handset and text Answer. This button can changes depending on situation. By default this button can be seen for incoming call and enables to answer such call.
PhoneCTI Zielona słuchawka.PNG
After establishing call, answering button changes in one visible beside. It enables to hold current call and establishing call with another number.
PhoneCTI Hold.PNG
After holding current call, mentioned above button is disabled and above it button Transfer is enabled. You can unhold suspended call by pressing green handset icon - presented beside - visible in call window near suspended call.
PhoneCTI Odwieś.PNG

Sending messages

PhoneCTI application enables to send messages between subscribers (symilarly as common chat applications - ex. Skype), it is also possible to send messages in form of SMS, to persons who use mobile phone. Sending message initialization takes place after right clicking over the any contact from list. Following context menu appears:

PhoneCTI Menu kontekstowe.PNG

From above menu you should select option Send Message or Send SMS, depend on type of message to send. After selecting one of these option, on screen appears window, which is described in next chapter. This text tells about sending massage to another PhoneCTI application user. It is also possible to answer on received messages. It is also described in next chapter. Let's assume, tht another PhoneCTI user sent message to you.

Message window

Receiving message is signal by following window appears in the bottom right corner of computer screen:

PhoneCTI Okno wiadomości.PNG

This window appears only if appropriate option in settings is set (4.2.5 Settings - Messages) and disappears after time set also in this settings, however application icon will be visible in tray alternatively with following icon:

PhoneCTI Koperta powiadomienia.PNG

After clicking this window, window with message will appear on computer screen:

PhoneCTI Wiadomość 1.PNG

In this window, besides message text there is also information about person who sent this message (together with individual comment of this person - if such comment exists) as well as time of sending message. In bottom part of this window it is possible to enter answer text, if we want to send any. In upper part of this window there is a button, which enables call to number of subscriber, from whom you received message. After clicking left part of this button you can establish call with number from which message was sent, while after clicking right part of button, on screen appears list of all numbers assigned to specified contact. From this list you can select number to establish call. Call establishing is performeed according rules described in chapter 4.2.2 Settings - General.

Chat

Due to PhoneCTI application you can lead the conversation with another application user, by answering his/her questions. Example of such conversation is visible on following figure:

PhoneCTI Chat.PNG

Messages in presented above form are stored tom the end of day. Next are stored in archive and they can be displayed on screen after selection of appropriate tap in Message window and defining date.

SMS

Sending message in SMS form is possible to persons, who don't have PBX extension number. Sending SMS is provided using GSM gateway installed in PBX. Subscriber who want to send SMSes must have privileges to using TelefonCTI.plus. SMS message is send automaticaly by PBX and report about sending SMS is visible in Message window:

PhoneCTI Wiadomość SMS.PNG

Sended SMS can be maximally 160 characters long. However if we use local characters (with ASCII codes above 127) this number decrease to 70. Number of characters, which remain is displayed on the right side of window. PhoneCTI application prevents entering more characters, than available. In Message window there is field, which should be checked for sending message as Flash SMS.

Finding data

In PhoneCTI application, a sophisticated text searching method is implemented. Searching can be done in every application window, if following field is visible:

PhoneCTI wyszukiwanie.PNG

During entering characters PhoneCTI application executes automatic searching. It goes ahead according following rules:

  • if number of entered characters is equal to 1 or 2, application searches all strings, for which any word begins with entered text,
  • if number of entered characters is equal to 3 or more, application searches all strings, where all words contain entered text.

If search concerns contacts and takes place on contact list, and entered text cannot be found, application informs about it, offers adding new contact and shows other contacts, which contains entered text and there are outside current search area. Described situation is shown on following window:

PhoneCTI Sugestie.PNG

References

  1. In appliction settings, DND phone status can be forced, if application and phone remain in standby mode for sufficiently long time. This time can be defined in application settings
  2. This window appear on computer screen after double clicking on subscriber 1058 Instrukcja