Difference between revisions of "DPH.IP Doorphone programming"

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(DPH.IP-CR0RF and DPH.IP-KSxRF.C)
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Doorphone authorization is based on MAC address matching, so it will be necessary to accept a device in PBX.<br>
 
Doorphone authorization is based on MAC address matching, so it will be necessary to accept a device in PBX.<br>
 
This series doorphones do not allow for configuration directly in the device.
 
This series doorphones do not allow for configuration directly in the device.
 +
 +
=Error codes=
 +
In case of any problem with the device operation, doorphone/reader will signalize this fact with a error code visible on display or by keypad or LED signals.
 +
 +
{|{{prettytable}}
 +
!{{Hl2}}|Error code !!{{Hl2}}|Cause
 +
|-
 +
|11||Awaiting authorization / connection attempt
 +
|-
 +
|13||No IP configuration found
 +
|-
 +
|14||No response from PBX
 +
|-
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|15||Unresolved domain name by DNS server
 +
|-
 +
|16||No response from DNS server
 +
|-
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|21||No response from DHCP server
 +
|-
 +
|22||No VoIP servers in configured network
 +
|-
 +
|23||PBX reboot
 +
|-
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|24||No authorization
 +
|-
 +
|25||Disconnection from PBX
 +
|-
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|27||Improper PBX firmware version
 +
|-
 +
|28||Critical error, rebooting device
 +
|-
 +
|51<br>52<br>53<br>54<br>55<br>56<br>57||Hardware error codes - please contact service company
 +
|-
 +
|}
 +
<br><br>
 +
Error signalling in devices without display (with keypad backlit or LED):<br>
 +
Blinks (number of blinks represents first digit) + short break (1,5s) + Blinks (second digit) + long break (4,5s)<br>
 +
then the procedure of signalling start over.

Revision as of 10:44, 3 March 2021

Basic DPH.IP-KS16DRF.C doorphone configuration (IP address, VoIP server) can be made by built-in Menu, with display and keyboard. Detailed configuration of the device is made only with a application for PBX configuration, to which we connect the doorphone.
Entering the Menu is made by double pressing the DPH16-Kluczyk.PNG key on doorphone’s keyboard on not configured device (not connected to any PBX).

PIN code

DPH.IP-KS16DRF.C doorphone can be assigned with a PIN code, that allows to enter doorphone's Menu. PIN code in not set by deafult. It can be set in PBX configuration application.

Warning! Turning the doorphone on with short circiuted SETUP jumpers will change the settings to default (factory reset), and deleting the PIN code.


Doorphone IP configuration

DPH.IP doorphone configuration is basically simple and it comes down to connecting doorphone to network, adding it and configuring in PBX management application.
When doorphone will be used in not standard network environment or e.g will be used in routed network (from Internet), additional configuration will be required. For DPH.IP Doorphone to work correctly in such conditions, it is necessary to:

Manually configure doorphone's IP address

By entering the Menu with double click the DPH16-Kluczyk.PNG key, and choosing VoIP and IP Configuration, using arrows ↓ and ↑, we select, if doorphone should use IP address form DHCP server, or manually configured. Highlighting the options (IP address, Netmask, Gateway) and clicking OK will display used parameters. If we are using manual settings, it will be possible to change those values with keyboard. Trying to change those values, while DHCP client is turned on, will result in dislplaying proper notice.

Manually configure VoIP server address

VoIP server is configured in Menu, after selecting VoIP and next VoIP server. Doorphone can automatically connect to a PBX, which has such equipment already configured, or by manually enterind Domain or IP address.
Device authorization is made based on MAC address.

Warning! MAC address configured in multiple PBXes will result in situation, that when DPH will automatically search for VoIP server, it will connect to a random PBX.

If we choose NO, while asked about automatical VoIP server search, with keyboard, we can enter Domain or IP address of VoIP server. Changing the method of input, from letters and digits to digits alone, is made with DPH16-Kluczyk.PNG key during typing the address.

Warning! After setting the doorphone from Menu, further configuration is possible only from application for PBX configuration.
Check changes made in PBX application that regard DPH.IP configuration. Improper parameters can result in disconnecting doorphone from PBX. Manual changes (locally from DPH.IP mennu) will be needed.

Changing DPH.IP configuration from PBX application, while it is disconnected, will result, that, after restoring connection, doorphone configuration will overwrite configuration made in PBX application.

DPH.IP-CRORF and DPH.IP-KSxRF.C

When turning on a doorphone without alphanumeric keyboard, DHCP client and automatic VoIP server searching features are on. After connecting the doorphone to the same network as PBX, it will be possible to configure the device from PBX configuration application and therefore changing its IP address.
Doorphone authorization is based on MAC address matching, so it will be necessary to accept a device in PBX.
This series doorphones do not allow for configuration directly in the device.

Error codes

In case of any problem with the device operation, doorphone/reader will signalize this fact with a error code visible on display or by keypad or LED signals.

Error code Cause
11 Awaiting authorization / connection attempt
13 No IP configuration found
14 No response from PBX
15 Unresolved domain name by DNS server
16 No response from DNS server
21 No response from DHCP server
22 No VoIP servers in configured network
23 PBX reboot
24 No authorization
25 Disconnection from PBX
27 Improper PBX firmware version
28 Critical error, rebooting device
51
52
53
54
55
56
57
Hardware error codes - please contact service company



Error signalling in devices without display (with keypad backlit or LED):
Blinks (number of blinks represents first digit) + short break (1,5s) + Blinks (second digit) + long break (4,5s)
then the procedure of signalling start over.