Difference between revisions of "ITS Instruction manual"

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<center>Date of last modification: 21.01.2011</center>
+
<center>Date of last modification: 31.03.2011</center>
  
 
<center><small>Issue 1.02.01 for firmware version 1.03</small></center>
 
<center><small>Issue 1.02.01 for firmware version 1.03</small></center>
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{{warning|Check if do you have actual [[ITS_Instruction_manual|firmware]] version]]}}
 
{{warning|Check if do you have actual [[ITS_Instruction_manual|firmware]] version]]}}
 +
 +
{{Breakpage}}
  
 
= Introduction =
 
= Introduction =
Line 94: Line 96:
 
* call forwarding
 
* call forwarding
 
* call history
 
* call history
 +
 +
{{Breakpage}}
  
 
== Technical data ==
 
== Technical data ==
* zasilanie z sieci energetycznej ~230V, 50Hz
+
* power supply ~230V, 50Hz
* pobór mocy: 3W w stanie spoczynku; max.: 11W – jeśli wszystkie telefony dzwonią
+
* power consumption: 3W in standby mode; max.: 11W – if all phones ringing
* jednocześnie
+
* internal and external ports protected against overvoltage from telecommunication network
* zabezpieczenia linii wewnętrznych i miejskich przed przepięciami pochodzącymi z&nbsp;sieci telekomunikacyjnej
+
* analogue ports suitable for phones with pulse or tone (DTMF) dialing
* porty analogowe telefonów wewnętrznych z wybieraniem impulsowym i DTMF
+
* FXS analogue port range - up to 1000m  
* zasięg portów telefonów analogowych FXS do 1000m  
+
* LAN port (Ethernet 10/100 with auto MDI/MDIX) for maintenance of VoIP connection and programming
* port LAN (Ethernet 10/100 z auto MDI/MDIX) do obsługi połączeń VoIP i programowania
+
* fulfiling requirement of R&TTE directive
* spełnienie wymagań dyrektywy R&TTE
+
* <nowiki>casing dimensions 191x111x36 [mm].</nowiki>
* <nowiki>wymiary obudowy 191x111x36 [mm].</nowiki>
+
  
 
== Package content ==
 
== Package content ==
Line 130: Line 133:
 
|}
 
|}
  
== Slican ITS network environment ==
+
{{Breakpage}}
  
 
= Slican ITS elements =
 
= Slican ITS elements =
Line 197: Line 200:
 
|}
 
|}
 
PBX restart continues about 30 seconds (if PBX is set as a DHCP client) or about 90 seconds (if fixed IP address is set in PBX).
 
PBX restart continues about 30 seconds (if PBX is set as a DHCP client) or about 90 seconds (if fixed IP address is set in PBX).
 +
 +
{{Breakpage}}
  
 
= Using phone functions of PBX =
 
= Using phone functions of PBX =
W tym rozdziale zaprezentowano usługi realizowane za pomocą telefonów analogowych wyposażonych w wybieranie tonowe (DTMF).
+
In this chapter services realized by analogue phones equipped in pulse (DTMF) dialing.
  
Uwaga: niektóre funkcje w przypadku urządzeń VoIP mogą być niedostępne.
+
Attention: some functions are unavailable for VoIP devices.
  
 
== Internal calls  ==
 
== Internal calls  ==
Należy wybrać numer wewnętrzny (por.: 4.2.1 Telefony/porty abonenckie lub 4.2.2 Grupy dzwonienia numerów wewnętrznych) i zatwierdzić wybór '''<nowiki># </nowiki>'''(Hash).
+
Extension number should be dialed (see: 4.2.1 Phones/subscriber ports or 4.2.2 Extension number upringing groups) and dialing should be accepted by '''<nowiki># </nowiki>'''(Hash).
  
 
== Numbering - port numbers ==
 
== Numbering - port numbers ==
Line 215: Line 220:
 
*31..38 – numbers of IP subscribers/VoIP phones/VoIP clients (concerns ITS-0286)
 
*31..38 – numbers of IP subscribers/VoIP phones/VoIP clients (concerns ITS-0286)
  
===Internal number upringing groups===
+
===Extension number upringing groups===
 
*61..63 – group numbers (accessible only from inside PBX, they cannot be dialed during DISA)
 
*61..63 – group numbers (accessible only from inside PBX, they cannot be dialed during DISA)
  
 
=== Lines/trunks/external ports ===
 
=== Lines/trunks/external ports ===
'''<nowiki>*</nowiki>'''41 – wyjście na linie miejskie POTS – FXO1 (dotyczy ITS-0106)
+
'''<nowiki>*</nowiki>'''41 – port for POTS line – FXO1 (concerns ITS-0106)
  
'''<nowiki>*</nowiki>'''41; '''<nowiki>*</nowiki>'''42 – wyjście na linie miejskie POTS – FXO1 i FXO2 (dotyczy ITS-0206 i ITS-0286)
+
'''<nowiki>*</nowiki>'''41; '''<nowiki>*</nowiki>'''42 – ports for POTS lines – FXO1 and FXO2 (concerns ITS-0206 and ITS-0286)
  
<nowiki>*51..*52 – wyjście na linie VoIP – IPO (dotyczy </nowiki>ITS-0106 i ITS-0206)
+
<nowiki>*51..*52</nowiki> ports for VoIP lines – IPO (concerns ITS-0106 and ITS-0206)
  
'''<nowiki>*</nowiki>'''51..'''<nowiki>*</nowiki>'''56 – wyjście na linie VoIP – IPO (dotyczy ITS-0286)
+
'''<nowiki>*</nowiki>'''51..'''<nowiki>*</nowiki>'''56 – ports for VoIP lines – IPO (concerns ITS-0286)
  
 
=== Finishing number dialing # ===
 
=== Finishing number dialing # ===
Naciśnij # - aby zakończyć wybieranie numeru a właściwie przyśpieszyć wybranie danego numeru przez centralkę.
+
Pressing # - finishes number dialing and accelerates dialing specified number by PBX.
  
 
== External/outgoing calls ==
 
== External/outgoing calls ==
Line 234: Line 239:
  
 
Following settings types, concerned with external number dialing, are available:
 
Following settings types, concerned with external number dialing, are available:
 +
 +
{{Breakpage}}
  
 
== Outgoing via zero ==
 
== Outgoing via zero ==
Line 263: Line 270:
 
==Call intercerption *978==
 
==Call intercerption *978==
 
'''*978''' - call interception (digits 78 ≡ PU PickUp) – if another connected to PBX phone is ringing you can „intrercept” this call by selecting this code.
 
'''*978''' - call interception (digits 78 ≡ PU PickUp) – if another connected to PBX phone is ringing you can „intrercept” this call by selecting this code.
 +
 +
{{Breakpage}}
  
 
== Answering doorphone calls during another call ==
 
== Answering doorphone calls during another call ==
Line 280: Line 289:
  
 
= Quick start =
 
= Quick start =
Należy podłączyć zasilanie do centrali objawem procedury startowej będzie mruganie LED  
+
Power supply should be connected to PBX – LED diodes located on casing start blinking
  
na obudowie. Po starcie powinna świecić ciągle lub mrugać LED POWER.
+
After finishing start procedure POWER LED will be shine continuously.
  
Do dowolnego portu FXS należy podłączyć telefon, który będzie potrzebny do konfiguracji urządzenia.
+
For any FXS port, phone required for configuration should be connected.
  
 
== Inside LAN network with DHCP service ==
 
== Inside LAN network with DHCP service ==
Sprawdź adres IP: Podnieś słuchawkę telefonu i wybierz kod '''<nowiki>*947</nowiki>'''.  
+
Check IP address: Lift handset and dial '''<nowiki>*947</nowiki>'''.  
  
Urządzenie poda głosowo adres IP który otrzymało z DHCP.
+
ITS generate voice message with IP address received from DHCP.
  
Aby włączyć klienta DHCP (o ile poprzednio był wyłączony) należy wybrać '''<nowiki>*931</nowiki>'''. '''U'''rządzenie potwierdzi głosowo: '''„Usługa została przyjęta”.'''
+
To switch on DHCP service (if previously this service was inactive) dial '''<nowiki>*931</nowiki>'''. ITS confirm by voice message: '''„Service is accepted”.'''
  
 
== Inside LAN network without DHCP service ==
 
== Inside LAN network without DHCP service ==
Aby '''wyłączyć klienta DHCP''': Podnieś słuchawkę telefonu i wybrarz kod '''<nowiki>*930.</nowiki> U'''rządzenie potwierdzi głosowo: '''„Usługa została przyjęta” '''i wykona restart z domyślnymi ustawieniami sieci:
+
To '''switch off DHCP service''': Lift handset and dial '''<nowiki>*930.</nowiki>''' ITS confirm by voice message: '''„Service is accepted”''' and perform restart with default network settings:
  
'''IP''':192.168.0.247'''MASKA''':255.255.255.0'''BRAMA''':192.168.0.1 '''DNS''':194.204.159.1  
+
'''IP''':192.168.0.247 '''MASK''':255.255.255.0 '''GATEWAY''':192.168.0.1 '''DNS''':194.204.159.1  
  
Dla tej opcji działa również odsłuch adresu '''<nowiki>*947</nowiki>'''.
+
For this option listening address service '''<nowiki>*947</nowiki>''' is active.
 +
 
 +
{{Breakpage}}
  
 
== Configuration and compatible browsers ==
 
== Configuration and compatible browsers ==
Urządzenie programuje się przez przeglądarkę internetową.  
+
ITC can be configured using Internet browser.  
  
Aby połączyć się z centralą należy w pasku adresu przeglądarki internetowej wpisać adres otrzymany z urządzenia (zobacz: 5.1 W sieci LAN z serwerem DHCP lub 5.2 W sieci LAN bez usługi DHCP) Hasło: '''slican'''.  
+
To connect with PBX, in browser address bar should be entered ITS IP address received from this device (see: 5.1 Inside LAN network with DHCP service or 5.2 Inside LAN network without DHCP service) Default password: '''slican'''.  
  
Zgodne przeglądarki internetowe to:
+
Compatible Internet browsers:
  
* FireFox 3.5.x oraz 3.0.x
+
* FireFox 3.5.x and 3.0.x
* Internet Explorer 8.x
+
* Opera 10
+
 
* Google Chrome 3.x  
 
* Google Chrome 3.x  
  
 
=== Configuration window elements ===
 
=== Configuration window elements ===
[[Image:okno_ITS.png]]
+
[[Image:ITS_pane.PNG]]
  
 
== Checking newest software version ==
 
== Checking newest software version ==
Pierwszą czynnością po podłączeniu centralki powinno być sprawdzenie aktualnego oprogramowania (Firmware) urządzenia (Panel: '''''Aktualizacja'''''). Więcej w rozdziale [[Instrukcja_obsługi_ITS#Aktualizacja_oprogramowania|Aktualizacja oprogramowania]].
+
First activity after connecting PBX should be checking current software (Firmware) installed in ITS (Pane: '''''Update'''''). More in chapter concerning [[ITS_Instruction_manual#Firmware updating|firmware updating]].
  
 
= Resetting password =  
 
= Resetting password =  
Wciśnij i przytrzymaj przez 2 sekundy przycisk reset. Kiedy wszystkie diody zaczną mrugać hasło zostanie zresetowane do fabrycznego (slican).
+
Press and hold for about 2 seconds button Reset. When all diodes start blinking current password is reset to default(slican).
  
 
= Retrieve default settings =
 
= Retrieve default settings =
# Wyjmij przewód zasilający z gniazda 12V
+
# Disconnect power cable from 12V socket
# Wciśnij (np. przy pomocy spinacza) i przytrzymaj przycisk reset (obok gniazda zasilania)
+
# Press (ex. using paper clip) and hold reset button (near power supply socket)
# Włóż przewód zasilający do gniazda 12V
+
# Connect power cable to 12V socket
# Odczekaj aż zaświecą się wszystkie diody i puść przycisk reset.
+
# Wait until all diodes shine and release reset button.
  
Tak zresetowana centrala wraca do wartości fabrycznych
+
Such reset restore default PBX settings
  
 
= VoIP function configuration - examples =
 
= VoIP function configuration - examples =
 
== Using VoIP provider ==
 
== Using VoIP provider ==
[[Image:ITS_op_VoIP.png]]<br>
+
[[Image:VoIP provider.png]]<br>
Każde połączenie wychodzące można zrealizować za pomocą:
+
Every outgoing call can be realized via:
  
* '''FXO''' – linii analogowej podłączonej bezpośrednio do centralki
+
* '''FXO''' – analogue line connected to ITS
* '''IPO''' – skonfigurowanej linii usługi VoIP.
+
* '''IPO''' – configured VoIP service
  
Z uwagi na fakt, iż zwykle usługi operatora VoIP są tańsze, można skierować wszystkie połączenia wychodzące w pierwszej kolejności przez takiego operatora, zaś w przypadku problemów (brak Internetu) ITS skieruje takie połączenia przez linie FXO (POTS).
+
Because services of VoIP provider are usually cheapper, it is possible to route all outgoing calls via such provider firstly and if establishing call via VoIP is impossible because of any reason (ex. lack of Internet) ITS routes call via FXO (POTS) lines.
 +
However while fax, modem or any other data transmission, it is necessarily to route such call directly via FXO line to PSTN network.
  
Jednak w przypadku wysyłania faksów, modemów bądź innego rodzaju transmisji danych konieczne jest bezpośrednie skierowanie połączeń do sieci PSTN.
+
Outgoing order is set in panes '''Outgoing calls 1''' and '''Outgoing calls 2''', and depends on prefix.
 
+
Kolejność wyjść ustawia się w panelu '''Ruch wychodzący '''i jest ona zależna od prefiksu.
+
  
 
== IPO - VoIP line configuration ==
 
== IPO - VoIP line configuration ==
[[Image:ITS_IPO.png]]
+
[[Image:IPO.png]]
  
Panel: '''Translacje IP (IPO)''':
+
Pane: '''IP Lines (IPO)''':
  
Aby skonfigurować/przypisać danego operatora należy:
+
To configure/assign specified provider following should be done:
  
# Wybrać linię VoIP.
+
# Selection of VoIP line.
# Wypełnić dane związane z danym kontem usługi VoIP zdefiniowanej u operatora.
+
# Fulfilling data concerned with specified VoIP account defined by provider.
  
Domyślny port to 5060, można go zmienić dla każdej z translacji z osobna.
+
Default port is equal to 5060, it can be changed for any line separately.
  
Sposób wychodzenia określa się w Panelu: '''Ruch wychodzący.'''
+
Outgoing method is defined in Panes: '''Outgoing calls 1''' and '''Outgoing calls 2'''.
 +
 
 +
{{Breakpage}}
  
 
== Using VoIP subscriber ==
 
== Using VoIP subscriber ==
[[Image:ITS_IPS.png]]<br>
+
[[Image:IPS.png]]<br>
W zależności od modelu Slican ITS można zalogować 1 do 8 IPS (użytkowników VoIP).
+
Depending on Slican ITS model from 1 to 8 IPS (VoIP subscribers) can be logged.
  
Zgodnie z rysunkiem, abonentem VoIP może być użytkownik znajdujący się w sieci lokalnej lub poza nią - w sieci Internet.
+
According presented figure, VoIP subscriber can be can be any client in LAN network or outside of it - in Internet network.
  
Abonenci/użytkownicy VoIP zwiększają pojemność centralki i jej zasięg. Powodują, że pracownicy posiadający numery wewnętrzne mogą znajdować się wszędzie tam, gdzie jest zasięg Internetu, mogą korzystać z linii miejskich ITS, zgodnie z przydzielonymi uprawnieniami.
+
VoIP subscribers extend PBX capacity and its range. Due to this feature company's extension numbers can exist everywhere, if Internet network is available, can use external ITS lines according assigned privileges.
  
 
== IPS - IP subscriber configuration ==
 
== IPS - IP subscriber configuration ==
Panel: '''Abonenci IP (IPS)''':
+
Pane: '''IP Subscribers (IPS)''':
 
   
 
   
Aby skonfigurować konto abonenckie VoIP należy:
+
To configure IP subscriber account following should be done:
  
# Wybrać abonenta z listy.
+
# Subscriber should be selected from list.
# Zaznaczyć pole włączony
+
# Enable selected subscriber.
# Nadać hasło abonentowi VoIP. Wpisać ręcznie lub wygenerować przyciskiem obok.  
+
# Password should be assigned to VoIP subscriber. Password can be entered manually or generated by pressing adjacent button.  
'''Uwaga!''' Numer zawsze jest loginem.
+
'''Attension!''' Extension number is always used as login.
# Dodatkowe parametry to: kodeki wykorzystywane przez abonenta i jego komentarz.
+
# Additional parameters of IP subscriber are: codecs used by subscriber and subscriber comment.
  
Jeżeli wymagane jest zalogowanie abonenta zdalnego (poza LAN), należy w routerze do którego podłączona jest ITS, wykonać przekierowanie portów na adres lokalny centrali.
+
If remote subscriber (outside LAN) login is required, port forwarding in router to ITS address in LAN.
Port SIP (sygnalizacja) dla abonentów IPS: domyślnie port 5060 UDP (można zmienić w panelu Opcje globalne)  
+
SIP port (signaling) for IP sunscribers: 5060 UDP by default (it can be changed in pane '''Global options''').
Porty RTP: 8100-8200 UDP  
+
RTP ports: 8100-8200 UDP  
Zaleca się, aby centrala posiadała stały adres IP w sieci lokalnej.
+
It is recommended to assign fixed address to PBX.
  
 
=Admin service codes=
 
=Admin service codes=
* '''<nowiki>*981</nowiki>''' - cho test – useful during PBX startup (only for internal calls)
+
* '''<nowiki>*981</nowiki>''' - echo test – useful during PBX startup (only for internal calls)
  
 
* '''<nowiki>*982</nowiki>''' - melody test – useful during PBX startup (only for internal calls)
 
* '''<nowiki>*982</nowiki>''' - melody test – useful during PBX startup (only for internal calls)
Line 391: Line 401:
 
* '''<nowiki>*930</nowiki>''' - '''switching off''' DHCP client in ITS and assigning default IP parameters
 
* '''<nowiki>*930</nowiki>''' - '''switching off''' DHCP client in ITS and assigning default IP parameters
  
= Firmware upgrading =
+
{{Breakpage}}
If ITS is connected to the internetJeżeli urządzenie jest podłączone do Internetu zaleca się wykonanie aktualizacji oprogramowania urządzenia (o ile jest dostępna nowsza wersja).
+
  
Panel '''Aktualizacja'''->Szukaj aktualizacji->Wybrać wersję->Aktualizuj.
+
= Firmware updating =
 +
If ITS is connected to the Internet, it is recommended to upgrade ITS firmware (if newer version is available).
  
'''Uwaga!''' Po wykonaniu aktualizacji urządzenie traci wszystkie wcześniejsze ustawienia, dlatego warto przed aktualizacją wykonać wydruk konfiguracji. Posłuży on potem w prosty sposób odtworzeniu konfiguracji.
+
Pane '''Update'''->Find update->''Select version''->Update.
 +
 
 +
'''Attention!''' After firmware update execution all settings are removed, so before updating configuration printout should be done. It can be used in configuration restore after updating.
  
 
= Safety requirements while using ITS =
 
= Safety requirements while using ITS =
Dokładne przestrzeganie zasad bezpieczeństwa i prawidłowego użytkowania jest bezwzględnie wymagane dla zapewnienia prawidłowego działania urządzenia.
+
Security rules and proper using must be obligatory observed for assuring device proper operation.
 +
 
 +
Below basic rules concerning ITS are presented. Without fulfiling these rules any claim or notice presented by users cann't be accepted by manufacturer.
 +
 
 +
Rules presented here concerns installation, premises and requirements concerning power supply network.
 +
 
 +
== Installation ==
 +
* Device should be installed and startup by service with manufacturer authorization.
 +
* All installation activities should be performed according assembly and safety rules.
 +
* Due to heat abstraction it is recommended to install ITS in vertical position, so terminals should be accessible from the right side of device.
  
Poniżej przedstawione zasady są podstawą przy uwzględnianiu wszelkich reklamacji i uwag ze strony użytkowników przez producenta.
+
== Work environment ==
 +
# Due to durability and operating quality of electronic elements device should not be installed inside buildings or spaces with high humidity.
 +
# Due to risk of flood of water, device should not be located near water reservoirs (pools, taps, etc.).
 +
# Device should not be installed in premises with high dustiness or electromagnetic field intensity.
  
Przedstawione tu zasady dotyczą instalacji, umiejscowienia i wymagań, co do sieci elektrycznej i teleinformatycznej.
+
It is not recommended to install ITS in following permises:
  
== Instalacja ==
 
* Rekomenduje się aby urządzenie było instalowane i uruchomiane przez autoryzowany serwis posiadający uprawnienia producenta.
 
* Wszystkie czynności instalacyjne powinny być wykonywane z zachowaniem zasad montażu i przepisów BHP.
 
* Ze względu na odprowadzanie ciepła rekomendujemy aby urządzenie było instalowane w pozycji pionowej, tak aby wyprowadzenia dostępne były po prawej stronie.
 
  
== Środowisko pracy ==
+
# in premises with direct influence of solar light,
# Urządzenie nie powinno być montowane w pomieszczeniach zamkniętych o dużej wilgotności ze względu na trwałość i jakość pracy podzespołów elektronicznych.
+
# in premises where vibration are very often or strong,
# Ze względu na ryzyko zalania wodą nie powinno być umieszczane w pobliżu zbiorników z wodą lub źródeł jej strumieni (np. baseny, krany).
+
# near radio aerials.
# Urządzenie nie powinno być umieszczane w pomieszczeniach o silnym zapyleniu aniw pomieszczeniach o dużym natężeniu pola elektromagnetycznego.
+
  
Ze względu na możliwość nieprawidłowego funkcjonowania, zakłócenia lub odbarwienie obudowy nie zaleca się instalowania systemu w następujących miejscach:
 
  
* w miejscach o bezpośrednim działaniu promieni słonecznych,
+
All devices connected to ITS should have certificates of conformity with EU regulations.
* w miejscach, gdzie wibracje lub uderzenia są szczególnie częste lub silne,
+
* w pobliżu anten radiowych.
+
  
Wszystkie urządzenia dołączane do centrali powinny mieć świadectwa zgodnościz normami obowiązującymi w Unii Europejskiej.
+
{{Breakpage}}
  
= Deklaracja zgodności, prawidłowe usuwanie produktu =
+
= Certificate of conformity, proper device disposal =
 
<table width=99% border="1" bordercolor=black rules=all style="margin:1em 1em 1em 0;border:solid 1px #AAAAAA; border-cellapse;empty-cells:show">
 
<table width=99% border="1" bordercolor=black rules=all style="margin:1em 1em 1em 0;border:solid 1px #AAAAAA; border-cellapse;empty-cells:show">
 
         <tr>
 
         <tr>
<td colspan="3"><b><center><font size="5">DEKLARACJA ZGODNOŚCI</font></center></b></td> <td rowspan="2"><center>[[Image:deklaracja ce.png|100px]]</center></td>
+
<td colspan="3"><b><center><font size="5">CERTIFICATE OF CONFORMITY</font></center></b></td> <td rowspan="2"><center>[[Image:deklaracja ce.png|100px]]</center></td>
 
</tr>
 
</tr>
 
         <tr>
 
         <tr>
                 <td width=25%> ''Producent:''<br>
+
                 <td width=25%> ''Manufacturer:''<br>
 
'''SLICAN sp. z o.o.'''<br>
 
'''SLICAN sp. z o.o.'''<br>
 
ul. M. Konopnickiej 18<br>
 
ul. M. Konopnickiej 18<br>
 
85-124 Bydgoszcz<br></td>  
 
85-124 Bydgoszcz<br></td>  
<td width=25%> ''Typ:''<br><br>
+
<td width=25%> ''Type:''<br><br>
'''Centrala cyfrowa'''</td>  
+
'''IP PBX'''</td>  
<td width=25%> ''Model:''<br>
+
<td width=25%> ''Models:''<br>
 
'''SLICAN ITS-0106'''<br>
 
'''SLICAN ITS-0106'''<br>
 
'''SLICAN ITS-0206'''<br>
 
'''SLICAN ITS-0206'''<br>
Line 442: Line 458:
 
         </tr>
 
         </tr>
 
         <tr>
 
         <tr>
               <td colspan="4"> ''Opis wyrobu:''<br>
+
               <td colspan="4"> ''Device description:''<br>
  
Centrala cyfrowa ITS-0206; ITS-0286 o pojemności 8 portów oraz ITS-0106 o pojemności 7 portów, plus VoIP. Do centrali można dołączyć 6 analogowych aparatów telefonicznych ogólnego przeznaczenia z wybieraniem dekadowym i DTMF oraz telefony VoIP, Centrala może współpracować z siecią telekomunikacyjną użytku publicznego za pomocą analogowych łączy z sygnalizacją ASS oraz operatorami VoIP poprzez interfejs LAN.''</td>
+
IP PBX ITS-0206; ITS-0286 with capacity of 8 ports and ITS-0106 with capacity of 7 ports, plus VoIP. Up to 6 analogue phones with tone or pulse dialing and VoIP phones can be connected to the PBX. Device can cooperate with PSTN network using annalogue trunkss with ASS signaling and with VoIP providers using LAN interface.''</td>
 
         </tr>
 
         </tr>
 
         <tr>
 
         <tr>
         <td colspan="4"> Wyrób jest zgodny z dyrektywą 99/5/WE '''R&TTE''' i spełnia wymagania następujących norm zharmonizowanych:<br>
+
         <td colspan="4"> Product fulfiles following EU Directive 99/5/WE R&TTE, it also fulfiles requirements of following harmonized standards:<br>
  
 
EN&nbsp;60950-1:2007;EN&nbsp;55022:1998&nbsp;+&nbsp;A1:2000&nbsp;+&nbsp;A2:2003;EN&nbsp;55024:1998&nbsp;+&nbsp;A1:2001&nbsp;+&nbsp;A2:2003
 
EN&nbsp;60950-1:2007;EN&nbsp;55022:1998&nbsp;+&nbsp;A1:2000&nbsp;+&nbsp;A2:2003;EN&nbsp;55024:1998&nbsp;+&nbsp;A1:2001&nbsp;+&nbsp;A2:2003
Line 454: Line 470:
 
         </tr>
 
         </tr>
 
         <tr>
 
         <tr>
         <td colspan="4">  ''Informacje dodatkowe:''<br>
+
         <td colspan="4">  ''Additional information:''<br>
  
Aktualną treść deklaracji zgodności można pobrać z naszej strony internetowej [http://www.slican.pl/ www.slican.pl]
+
Current text of certificate of conformity can be downloaded from website [http://www.slican.com/ www.slican.com]
  
  
Urządzenie spełnia wymagania dotyczące dopuszczalnych poziomów zaburzeń dla urządzeń klasy B.       </td>
+
ITS fulfiles requirements concerning allowed disturbances level for B class devices.</td>
 
         </tr>
 
         </tr>
 
         <tr>
 
         <tr>
 
         <td colspan="2"><center>Bydgoszcz, 01-07-2010</center> </td>
 
         <td colspan="2"><center>Bydgoszcz, 01-07-2010</center> </td>
         <td colspan="2"><center>[[Image:Deklaracja_podpis.png|150px]]</center> </td>
+
         <td colspan="2"><center>[[Image:Deklaracja_podpis_en.JPG|150px]]</center> </td>
 
         </tr>
 
         </tr>
 
</table>
 
</table>
  
<center>[[Grafika:Deklaracja_usuwanie.png|400px]]</center>
+
<center>[[Image:Disposal.jpg|400px]]</center>
 
----
 
----
 
<references/>
 
<references/>

Latest revision as of 11:53, 4 April 2011

IP-PBXes
Slican ITS-0106
Slican ITS-0206
Slican ITS-0286


ITS Rzut small.jpg
SLICAN Sp. z o.o.
www.slican.pl
e-mail: office@slican.pl


„The manufacturer has the right to modify the product without prior notice.”


Date of last modification: 31.03.2011
Issue 1.02.01 for firmware version 1.03


Warning! Check if do you have actual firmware version]]



Introduction

Dear user - thank You for purchasing Slican ITS system.

Slican ITS cooperate with:

  • analogue telephone devices: phones, faxes, modems. These devices can be both: tone (DTMF) or pulse dialing
  • analogue external lines (POTS)
  • VoIP[1] (SIP) devices or softphones
  • VoIP (SIP) providers

System is perfectly suited for small companies, offices, single-family homes etc. Due to DISA[2] function, it is possible to automatic establishing incoming calls using DTMF[3] signal. VoIP functions make system flexible and easy in configuration.

Basic parameters and features of Slican ITS

Available models

Model
IPO
FXO
IPS
FXS
Codecs
Slican ITS-0106
2
1
1
6
G.711
Slican ITS-0206
2
2
1
6
G.711
Slican ITS-0286
6
2
8
6
G.711; G.729

Where:

  • FXO - (Foreign eXchange Office) external analogue telefon line POTS[4] port - to this port line from upper exchange is connected.
  • FXS - (Foreign eXchange Station) internal ab phone port - to this port phone/fax/modem etc. is connected.
  • IPO - IP line port - this port can be logged into VoIP provider or another VoIP PBX.
  • IPS - IP subscriber port - to this port SIP client can be logged in (gateway, SIP phone, SoftPhone type application).

Functionality

  • remote managing via LAN network or Internet, using web browser installed on PC
  • ClipFSC presentation receiving on POTS lines
  • number presentation on internal lines
  • VoIP-SIP calls maintenance
  • possibility of configuration of restriction in establishing outgoing calls depending on subscriber
  • cooperation with Slican BRV and SKD doorphones
  • different ringtones for internal and incoming calls
  • 3 standard DISA announcements with possibility of changing them
  • upringing subscriber group
  • call transfer
  • call forwarding
  • call history


Technical data

  • power supply ~230V, 50Hz
  • power consumption: 3W in standby mode; max.: 11W – if all phones ringing
  • internal and external ports protected against overvoltage from telecommunication network
  • analogue ports suitable for phones with pulse or tone (DTMF) dialing
  • FXS analogue port range - up to 1000m
  • LAN port (Ethernet 10/100 with auto MDI/MDIX) for maintenance of VoIP connection and programming
  • fulfiling requirement of R&TTE directive
  • casing dimensions 191x111x36 [mm].

Package content

Name
Quantity
Slican ITS PBX
1 pc.
Power supply
1 pc.
UTP cat.5 cable
1 pc.
Fixing bolts
2 pcs.


Slican ITS elements

ITS Terminals

ITS-0206 back.png


1 . FXO external line no 41
2 . FXO external line no 42 (no in ITS-0106)
1 . FXS phone 21 port
2 . FXS phone 22 port
3 . FXS phone 23 port
4 . FXS phone 24 port
5 . FXS phone 25 port
6 . FXS phone 26 port
LAN – Ethernet terminal (auto MDI/MDIX)
RESET – PBX reset button
12V – Power supply terminal

LED Meaning

LED Status Description
POWER shines red active mode day
flashes 2s/0,1s no synchronization with time server - forced mode day
shines blue active mode night
VoIP- details in
www browser: pane:
IP port status
flashes at least one VoIP trunk/account is configured, but at least one is not logged to provider
does not shine normal status
LINES shines any POTS-FXO trunk is busy
does not shine all POTS-FXO trunks are free
PHONES shines handset of any FXS phone is picked up
does not shine handsets of all FXS phones are picked off

PBX restart continues about 30 seconds (if PBX is set as a DHCP client) or about 90 seconds (if fixed IP address is set in PBX).


Using phone functions of PBX

In this chapter services realized by analogue phones equipped in pulse (DTMF) dialing.

Attention: some functions are unavailable for VoIP devices.

Internal calls

Extension number should be dialed (see: 4.2.1 Phones/subscriber ports or 4.2.2 Extension number upringing groups) and dialing should be accepted by # (Hash).

Numbering - port numbers

Phones/subscriber ports

  • 21..26 – numbers of internal phone ports (FXS)
  • 31 – number of IP subscribers/VoIP phones/VoIP clients (concerns ITS-0106 and ITS-0206)
  • 31..38 – numbers of IP subscribers/VoIP phones/VoIP clients (concerns ITS-0286)

Extension number upringing groups

  • 61..63 – group numbers (accessible only from inside PBX, they cannot be dialed during DISA)

Lines/trunks/external ports

*41 – port for POTS line – FXO1 (concerns ITS-0106)

*41; *42 – ports for POTS lines – FXO1 and FXO2 (concerns ITS-0206 and ITS-0286)

*51..*52 – ports for VoIP lines – IPO (concerns ITS-0106 and ITS-0206)

*51..*56 – ports for VoIP lines – IPO (concerns ITS-0286)

Finishing number dialing #

Pressing # - finishes number dialing and accelerates dialing specified number by PBX.

External/outgoing calls

External number should be dialed and confirmed by #. PBX automatically (according programmed settings) routes call via specified outgoing line. By default it is FXO1 or FXO2. It is also possible to "manual" outgoing line selection (4.2.3 Lines/trunks/external ports).

Following settings types, concerned with external number dialing, are available:


Outgoing via zero

Starting from firmware version 1.01.1080 global option, which interprets as outgoing all numbers with zero, was added. Settings this option is available in pane Global options: Reaching public newtork by 0.


Outgoing calls using outgoing rules included in tables (Outgoing calls 1 and Outgoing calls 2).

For specified subscribed appropriate rule (Outgoing calls 1 or Outgoing calls 2) is assigned.

Fixed assignment of specified outgoing line (IPO or FXO).

It means, that specified subscriber, independently on dialed number will be routed via assigned in configuration outgoing line.

Manual selection of line for establishing outgoing call.

Before dialing external number, number of outgoing line should be selected (see: 4.2.3 Lines/trunks/external ports)

Transferring calls

To transfer current call, you should press Flash[5] button and dial target number. Caller will hear a melody and call will be holded.
A If target number is free:

  1. you hang up the handset and target number start ringing – if it is transfer without offering. If you can hear target phone ringing and nobody answer this call, you can intercept this ringing back by selecting service code *978.
  2. you wait until somebody answer the call (to inform receiver about transferred call) – next you hang up the handset - it is transfer with offering. If nobody answer call on target phone, you can return to holded call by pressing 2 x flash.

B If target number is busy, you can:

  1. press flash button once more – you return to holded call,
  2. hang up the handset – holded call rings back.

Call forwarding *72 - on / *73 - off

  • To activate call forwarding dial *72 target_number and press # - after service activation, you can hear confirmation Service is active.
  • Code *73 should be selected to service deactivation.

Call intercerption *978

*978 - call interception (digits 78 ≡ PU PickUp) – if another connected to PBX phone is ringing you can „intrercept” this call by selecting this code.


Answering doorphone calls during another call

If any call is established and doorphone call is coming – subscriber hears short beep signal. In following situation it is possible:

  • finish call and after hang up handset, doorphone start ringing.
  • press flash button and dial extension number assigned to doorphone (phone call is holded); after next flash pressing subscriber returns to phone call.

Conference calls, 3PTY calls.

During call (outgoing, incoming, internal):

  1. press flash button,
  2. dial extension number of third person of conference, after establishing call:
  3. press flash button and next 3 – conference call is established.

Conference call is disconnected if at least two conference participants disconnect himself/herself.

Quick start

Power supply should be connected to PBX – LED diodes located on casing start blinking

After finishing start procedure POWER LED will be shine continuously.

For any FXS port, phone required for configuration should be connected.

Inside LAN network with DHCP service

Check IP address: Lift handset and dial *947.

ITS generate voice message with IP address received from DHCP.

To switch on DHCP service (if previously this service was inactive) dial *931. ITS confirm by voice message: „Service is accepted”.

Inside LAN network without DHCP service

To switch off DHCP service: Lift handset and dial *930. ITS confirm by voice message: „Service is accepted” and perform restart with default network settings:

IP:192.168.0.247 MASK:255.255.255.0 GATEWAY:192.168.0.1 DNS:194.204.159.1

For this option listening address service *947 is active.


Configuration and compatible browsers

ITC can be configured using Internet browser.

To connect with PBX, in browser address bar should be entered ITS IP address received from this device (see: 5.1 Inside LAN network with DHCP service or 5.2 Inside LAN network without DHCP service) Default password: slican.

Compatible Internet browsers:

  • FireFox 3.5.x and 3.0.x
  • Google Chrome 3.x

Configuration window elements

ITS pane.PNG

Checking newest software version

First activity after connecting PBX should be checking current software (Firmware) installed in ITS (Pane: Update). More in chapter concerning firmware updating.

Resetting password

Press and hold for about 2 seconds button Reset. When all diodes start blinking current password is reset to default(slican).

Retrieve default settings

  1. Disconnect power cable from 12V socket
  2. Press (ex. using paper clip) and hold reset button (near power supply socket)
  3. Connect power cable to 12V socket
  4. Wait until all diodes shine and release reset button.

Such reset restore default PBX settings

VoIP function configuration - examples

Using VoIP provider

VoIP provider.png
Every outgoing call can be realized via:

  • FXO – analogue line connected to ITS
  • IPO – configured VoIP service

Because services of VoIP provider are usually cheapper, it is possible to route all outgoing calls via such provider firstly and if establishing call via VoIP is impossible because of any reason (ex. lack of Internet) ITS routes call via FXO (POTS) lines. However while fax, modem or any other data transmission, it is necessarily to route such call directly via FXO line to PSTN network.

Outgoing order is set in panes Outgoing calls 1 and Outgoing calls 2, and depends on prefix.

IPO - VoIP line configuration

IPO.png

Pane: IP Lines (IPO):

To configure/assign specified provider following should be done:

  1. Selection of VoIP line.
  2. Fulfilling data concerned with specified VoIP account defined by provider.

Default port is equal to 5060, it can be changed for any line separately.

Outgoing method is defined in Panes: Outgoing calls 1 and Outgoing calls 2.


Using VoIP subscriber

IPS.png
Depending on Slican ITS model from 1 to 8 IPS (VoIP subscribers) can be logged.

According presented figure, VoIP subscriber can be can be any client in LAN network or outside of it - in Internet network.

VoIP subscribers extend PBX capacity and its range. Due to this feature company's extension numbers can exist everywhere, if Internet network is available, can use external ITS lines according assigned privileges.

IPS - IP subscriber configuration

Pane: IP Subscribers (IPS):

To configure IP subscriber account following should be done:

  1. Subscriber should be selected from list.
  2. Enable selected subscriber.
  3. Password should be assigned to VoIP subscriber. Password can be entered manually or generated by pressing adjacent button.

Attension! Extension number is always used as login.

  1. Additional parameters of IP subscriber are: codecs used by subscriber and subscriber comment.

If remote subscriber (outside LAN) login is required, port forwarding in router to ITS address in LAN. SIP port (signaling) for IP sunscribers: 5060 UDP by default (it can be changed in pane Global options). RTP ports: 8100-8200 UDP It is recommended to assign fixed address to PBX.

Admin service codes

  • *981 - echo test – useful during PBX startup (only for internal calls)
  • *982 - melody test – useful during PBX startup (only for internal calls)
  • *947 – read PBX IP address (47IP)
  • *931 - switching on DHCP client in ITS (default settings)
  • *930 - switching off DHCP client in ITS and assigning default IP parameters


Firmware updating

If ITS is connected to the Internet, it is recommended to upgrade ITS firmware (if newer version is available).

Pane Update->Find update->Select version->Update.

Attention! After firmware update execution all settings are removed, so before updating configuration printout should be done. It can be used in configuration restore after updating.

Safety requirements while using ITS

Security rules and proper using must be obligatory observed for assuring device proper operation.

Below basic rules concerning ITS are presented. Without fulfiling these rules any claim or notice presented by users cann't be accepted by manufacturer.

Rules presented here concerns installation, premises and requirements concerning power supply network.

Installation

  • Device should be installed and startup by service with manufacturer authorization.
  • All installation activities should be performed according assembly and safety rules.
  • Due to heat abstraction it is recommended to install ITS in vertical position, so terminals should be accessible from the right side of device.

Work environment

  1. Due to durability and operating quality of electronic elements device should not be installed inside buildings or spaces with high humidity.
  2. Due to risk of flood of water, device should not be located near water reservoirs (pools, taps, etc.).
  3. Device should not be installed in premises with high dustiness or electromagnetic field intensity.

It is not recommended to install ITS in following permises:


  1. in premises with direct influence of solar light,
  2. in premises where vibration are very often or strong,
  3. near radio aerials.


All devices connected to ITS should have certificates of conformity with EU regulations.


Certificate of conformity, proper device disposal

CERTIFICATE OF CONFORMITY
Deklaracja ce.png
Manufacturer:

SLICAN sp. z o.o.
ul. M. Konopnickiej 18

85-124 Bydgoszcz
Type:

IP PBX
Models:

SLICAN ITS-0106
SLICAN ITS-0206
SLICAN ITS-0286

Device description:
IP PBX ITS-0206; ITS-0286 with capacity of 8 ports and ITS-0106 with capacity of 7 ports, plus VoIP. Up to 6 analogue phones with tone or pulse dialing and VoIP phones can be connected to the PBX. Device can cooperate with PSTN network using annalogue trunkss with ASS signaling and with VoIP providers using LAN interface.
Product fulfiles following EU Directive 99/5/WE R&TTE, it also fulfiles requirements of following harmonized standards:

EN 60950-1:2007;EN 55022:1998 + A1:2000 + A2:2003;EN 55024:1998 + A1:2001 + A2:2003

Additional information:

Current text of certificate of conformity can be downloaded from website www.slican.com


ITS fulfiles requirements concerning allowed disturbances level for B class devices.
Bydgoszcz, 01-07-2010
Deklaracja podpis en.JPG
Disposal.jpg

  1. ang. Voice over IP – transmitting voice in IP networks
  2. ang. Direct Inward System Access – service enables to dial extension number without operator help.
  3. ang. Dual Tone Multi Frequency – method of pulse digits dialing
  4. ang. Plain Old Telephone Service – standard telephone line
  5. Depending on phone type name Flash, R or Recall is used