Difference between revisions of "CTIP and VoIP integration"
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:* Użytkownik wybiera na telefonie VoIP '''**''' ''(słownie: dwie gwiazdki)'' | :* Użytkownik wybiera na telefonie VoIP '''**''' ''(słownie: dwie gwiazdki)'' | ||
| − | + | Notices for developers concerning protocol: | |
| − | * | + | * In history of dialed numbers for VoIP phone there is no proper number (** is stored). |
| − | * | + | * There is no possibility to generate FLASH via CTIP protocol (locked). |
| − | * | + | * There is no possibility to lift or hang off the handset (as analogue phone) |
| − | * | + | * Status of lifted handset (STAT) is generated when: |
| − | :# | + | :# incoming call is answered, |
| − | :# | + | :# outgoing call is generated. |
| − | * | + | * Status of hanged off handset (STAT) is generated when VoIP channel becomes free. |
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[[Version 4.06 |Back]] | [[Version 4.06 |Back]] | ||
Revision as of 09:26, 2 November 2010
Conditions
CTIP signaling for VOIP subscriber (ver. 1) includes some limitations. After switching on CTIP signaling for VoIP subscriber (Subscribers/Special settings Field: Access levels to CTI transmission), only one call can be established from VoIP (SIP, IAX) account - only one VoIP channels can be seized, it means:
- while busyness of subscriber there is no possibility to establish second call with this subscriber;
- subscriber is not authorized to establish second outgoing call;
- while established call there is possibility to hold interlocutor without transferring him/her.
Using Slican TelefonCTI application
VoIP phone signaling forces some rules of behaviour:
- Lifting handset (empty SETUP frame) can be simulated by dialing ** , it enables to dial number by TelefonCTI application.
- Jak należy postępować przy wywołaniu połączenia (TelefonCTI):
- użytkownik wpisuje żądany numer (bądż wybiera go z książki telefonicznej) w okienku aplikacji CTI
- zatwierdza numer (ENTER)
- w okienku aplikacja żąda podniesienia słuchawki
- Klient VoIP (Softphone, bramka, Telefon VoIP)
- Użytkownik wybiera na telefonie VoIP ** (słownie: dwie gwiazdki)
Notices for developers concerning protocol:
- In history of dialed numbers for VoIP phone there is no proper number (** is stored).
- There is no possibility to generate FLASH via CTIP protocol (locked).
- There is no possibility to lift or hang off the handset (as analogue phone)
- Status of lifted handset (STAT) is generated when:
- incoming call is answered,
- outgoing call is generated.
- Status of hanged off handset (STAT) is generated when VoIP channel becomes free.
