Difference between revisions of "DPH16 - Doorphone using"
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=Error codes= | =Error codes= | ||
− | In case of any problem with the device operation, doorphone/reader will signalize this fact with a error code visible on display or by | + | In case of any problem with the device operation, doorphone/reader will signalize this fact with a error code visible on display or by keypad or LED signals. |
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+ | Error signalling in devices without display (with keypad backlit or LED):<br> | ||
+ | Blinks (number of blinks represents first digit) + short break (1,5s) + Blinks (second digit) + long break (4,5s)<br> | ||
+ | then the procedure of signalling start over. |
Revision as of 08:35, 9 June 2017
DPH-16 user can perform following actions:
- Establish call with any subscriber after dialing extension number of this subscriber
- Trigger relay output of doorphpone
- Anwer incoming calls from any extension number
To establish call with any extension number appropriate number should be dialed from doorphone keyboard and press button. Caption "Call <dialed extension number>" is visible and message "Please wait for connection" and next melody defined as MOH can be hear in doorphone speaker. After lifting handset of phone with dialed extension number call is established automatically.
To trigger relay output following activities should be performed:
- Select from keyboard number of defined user
- Press button - on display caption "Enter PIN" is visible
- Enter PIN code defined for specified user account - caption "OPEN", is s visible on display, simultaneously action defined as "DTMF action" is performed.
It is possible to trigger relay output by approaching RFID card to doorphone - caption "OPEN" is visible on display, simultanoeusly action defined as "RFID action" is performed.
If PBX subscriber dial extension number assigned to doorphone, call is established automatically, which is confirmed with caption "Incoming call". In this status conversation between phone and doorphone. Finishing call takes place after hang off handset or pressing button on doorphone keyboard.
Error codes
In case of any problem with the device operation, doorphone/reader will signalize this fact with a error code visible on display or by keypad or LED signals.
Error code | Cause |
---|---|
11 | Awaiting authorization / connection attempt |
13 | No IP configuration found |
14 | No response from PBX |
15 | Unresolved domain name by DNS server |
16 | No response from DNS server |
21 | No response from DHCP server |
22 | No VoIP servers in configured network |
23 | PBX reboot |
24 | No authorization |
25 | Disconnection from PBX |
27 | Improper PBX firmware version |
28 | Critical error, rebooting device |
51 52 53 54 55 56 57 |
Hardware error codes - please contact service company |
Error signalling in devices without display (with keypad backlit or LED):
Blinks (number of blinks represents first digit) + short break (1,5s) + Blinks (second digit) + long break (4,5s)
then the procedure of signalling start over.