Difference between revisions of "DPH16 - Doorphone using"

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(Error codes)
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=Error codes=
 
=Error codes=
In case of any problem with the device operation, doorphone/reader will signalize this fact with a error code visible on display or by acoustic signals.
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In case of any problem with the device operation, doorphone/reader will signalize this fact with a error code visible on display or by keypad or LED signals.
  
 
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<br><br>
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Error signalling in devices without display (with keypad backlit or LED):<br>
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Blinks (number of blinks represents first digit) + short break (1,5s) + Blinks (second digit) + long break (4,5s)<br>
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then the procedure of signalling start over.

Revision as of 08:35, 9 June 2017

DPH-16 user can perform following actions:

  • Establish call with any subscriber after dialing extension number of this subscriber
  • Trigger relay output of doorphpone
  • Anwer incoming calls from any extension number

To establish call with any extension number appropriate number should be dialed from doorphone keyboard and press DPH16-call.PNG button. Caption "Call <dialed extension number>" is visible and message "Please wait for connection" and next melody defined as MOH can be hear in doorphone speaker. After lifting handset of phone with dialed extension number call is established automatically.

To trigger relay output following activities should be performed:

  • Select from keyboard number of defined user
  • Press button DPH16-Kluczyk.PNG - on display caption "Enter PIN" is visible
  • Enter PIN code defined for specified user account - caption "OPEN", is s visible on display, simultaneously action defined as "DTMF action" is performed.

It is possible to trigger relay output by approaching RFID card to doorphone - caption "OPEN" is visible on display, simultanoeusly action defined as "RFID action" is performed.

If PBX subscriber dial extension number assigned to doorphone, call is established automatically, which is confirmed with caption "Incoming call". In this status conversation between phone and doorphone. Finishing call takes place after hang off handset or pressing DPH16-end.PNG button on doorphone keyboard.

Error codes

In case of any problem with the device operation, doorphone/reader will signalize this fact with a error code visible on display or by keypad or LED signals.

Error code Cause
11 Awaiting authorization / connection attempt
13 No IP configuration found
14 No response from PBX
15 Unresolved domain name by DNS server
16 No response from DNS server
21 No response from DHCP server
22 No VoIP servers in configured network
23 PBX reboot
24 No authorization
25 Disconnection from PBX
27 Improper PBX firmware version
28 Critical error, rebooting device
51
52
53
54
55
56
57
Hardware error codes - please contact service company



Error signalling in devices without display (with keypad backlit or LED):
Blinks (number of blinks represents first digit) + short break (1,5s) + Blinks (second digit) + long break (4,5s)
then the procedure of signalling start over.