SenderSMS manual

Introduction

SenderSMS is a application for serial SMS messages sending using Slican PBXes. Its main purpose is providing efficent SMS communication between contractors and clients, for marketing purposes or as information center for patients, students or notification centers (agencies, authorities, security bureaus).

Application is design for one-stand work with possibility of network cooperation (shared database) with some limitations. In case of multi-stands, each user needs to be assigned to a individual GSM module. It's a matter of one connection session, uptimed by PBX.

WARNING: SenderSMS works with 6.22 firmware version or higher. Minimal requirements 800MHz processor, 1GB RAM or higher, WindowsXP SP2 or newer. Application features Adding contacts or contact groups, Messages templates (private, public), Personalization of messages, based on contacts fields, Automatic contact registration/deregistration with sent SMS message, "Flash" type messages, History of sent/received messages, along with delivery report, Numbers blacklist, Contacts import/export, Multi-level application access (admin, manager, operating personel), Multi GSM modules handling. Application installation SenderSMS work is licenced, and requires to purchase proper licence key. It describes GSM modules quantity for handling by application. Install file can be downloaded from Slican's website and executed on users PC, for typing required connection data. First Run Wizard At first application run, a Wizard is started for creation a admin account (not deletable) and configuring: connection with PBX, GSM modules for application use configuring, SMS and account global parameters configuring, GSM modules assigning by administrator. Wizard has seven steps for initial configuration: - STEP 1: SenderSMS wizard window. - STEP 2: in PABX IP address we define PBX's controller card IP address, ID and PIN fields needs to be filled accoring to fields from ConfigMAN (Trunks/GSM settings). - STEP 3: Admin information configuration. - STEP 4: GSM module(s) selection for administrator. - STEP 5: SMS settings window. - STEP 6: Country prefix according to application use location. - STEP 7: Settings summary. System configuration Contacts and groups configuration <b>Contact Adding contacts is done by choosing Contacts tab and record configuration. definition of contact dana such as: Name, Last name, GSM number, group membership and title definition of contact's additional data: address, description In field Belongs to group we can assigned configured contact to group(s). Sending messages is possible only to contacts, with Active box checked. Groups This feature allows to group contacts. There is on not deletable group called "Everyone" which contains all created contacts. Depending on global settings, group can be assigned with codes for automatic registering/unregistering to group for contacts (with SMS message).Therefore, dynamic groups can be created in one system. definition of a group name assigning activation/deactivation code to group System users configuration In "Operators" tab we can add another system users with giving them proper priviledges. First account was created during First Run Wizard. Temporary password for a new user will have to be changed suring first user log in into application. Priviledged field values: None Manager Staff Priviledges dependence Administrator adding/deleting operators, access to global settings, access to local settings, personalization of messages based on contact data, Blacklist configuration, creating contacts, groups, templates, sending messages to unlimited quantity of groups and contacts, sending messages to unlimited quantity of manually typed GSM numbers, scrolling through SMS history and reports, data export to .csv file contacts import from .csv file. Manager adding/deleting operators, access to local settings, creating contacts, groups, templates, personalization of messages based on contact data, sending messages to unlimited quantity of groups and contacts, sending messages to unlimited quantity of manually typed GSM numbers, scrolling through SMS history and reports, data export to .csv file contacts import from .csv file. Staff access to local settings, personalization of messages based on contact data, sending messages to unlimited quantity of groups and contacts, scrolling through sent SMS history. Administrator settings Messages type values Normal Flash Message validity values Five minutes Quarter of an hour Half hour One hour Six hours One day Three days One week Maximum time Keep messages not older than values: Without limits One month Three months Half a year Year Two years Three years Five years Prefix blacklist Blacklist In Blacklist tab we define prefixes than will be restricted for outgoing messagess traffic. Sending messages Main feature in SenderSMS is possibility to sent messages for specified quantity of GSM numbers. Only manually sending is possible in application. Sending will be available only after filling Content field, and when connection with PBX is established. Maximum message length is set to 160 characters. Longer messages will be divided into two SMS with same ID (receiver will receive one SMS message). Receiver list can be created in several ways: 1 By group choosing 2 By specified contacts choosing 3 Receiver list can be supplemented with another records divided with , character. Messages templates In case of repeating the Content of message sent, we can add a template. There are public and private templates. Private templates are visible only for oerator who created it. Each template can be personalized with proper characters, from Add field option, eg.: Template: "{Title}{First name} is requested for contact." will be replaced with data in contact: "Mr. John is requested for contact." - creating a template - additional message customization Data export Application allows to export data to .csv file with configured separator. Possible export data: contacts, sent messages, received messages, reports. Step 1 Choose data to export. Step 2 Export parameters. Step 3 Data export progress. Data import Import from .csv file is possible: Shared work Database can be shared by locating it on server storage. Licencjonowanie Używanie aplikacji wymaga wprowadzenia licencji "MaxTrial" lub "SMS"(Ilość bramek GSM dla SenderSMS) z poziomu programu ConfigMAN. Poza tym należy udostępnić bramkę GSM aplikacji SenderSMS konfigurując pole SMSStat w arkuszu Translacje/Ustawienia GSM.