Difference between revisions of "TouchCTI Instruction manual - call queue pane"

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=Type of calls presented in pane=
 
=Type of calls presented in pane=
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Z punktu widzenia pracy telefonu współpracującego z '''TouchCTI''' można wyróżnić następujące rodzaje połączeń (wizualizacja ich znajduje się na '''[[Instrukcja_Obsługi_TouchCTI#Interfejs_u.C5.BCytkownika| panelu kolejki połączeń]].'''
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From the point of view phone operating with '''TouchCTI''' application following types of calls can be defined (presentation of these calls can be found in '''[[TouchCTI Instruction manual - call queue pane| call queue pane]]:'''
  
 
{|{{prettytable}}
 
{|{{prettytable}}
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|[[File:Call.JPG]]||Established call - {{red|red border}} and yellow background.
 
|[[File:Call.JPG]]||Established call - {{red|red border}} and yellow background.
 
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|[[File:Transferring_call.JPG]]||Transferring call - transfer was not realized yet. In [[File:T CTI Settings.png]][[TouchCTI Instruction manual#On the TouchCTI application side |TouchCTI settings]] it can be determined what stage of call is presented on [[TouchCTI Instruction manual#Call queue pane: visualization and call management |call queue pane]] or in tab [[Instrukcja_Obsługi_TouchCTI_Zakładka_Przekazane |Forwarded]].
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|[[File:Transferring_call.JPG]]||Transferring call - transfer was not realized yet. In [[File:T CTI Settings.png]][[TouchCTI Instruction manual#On the TouchCTI application side |TouchCTI settings]] it can be determined what stage of call is presented on [[TouchCTI Instruction manual#Call queue pane: visualization and call management |call queue pane]] or in tab [[TouchCTI Instruction manual Tab:Forwarded |Forwarded]].
 
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==Dodatkowe informacje o połączeniu==
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==Additional call info==
 
{|{{prettytable}}
 
{|{{prettytable}}
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|<center>[[Plik:Parking.png]]<br>Połączenie<br>zaparkowane.</center>||<center>[[Plik:Grupa.png]]<br>Połączenie<br> do grupy.</center>||<center>[[Plik:VIP.png]]<br>Połączenie ze<br> znacznikiem VIP</center>
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|<center>[[File:Park16.png]]<br>Parked<br>call.</center>||<center>[[File:Group.png]]<br>Group<br> call.</center>||<center>[[File:VIP.png]]<br>VIP marked<br>call</center>
 
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[[Instrukcja_Obsługi_TouchCTI#Panel_kolejki_po.C5.82.C4.85cze.C5.84:_wizualizacja_i_zarz.C4.85dzanie_po.C5.82.C4.85czeniami |Powrót]]
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[[TouchCTI Instruction manual#Call queue pane: presentation and call management |Back]]

Latest revision as of 14:07, 24 November 2010

Type of calls presented in pane

From the point of view phone operating with TouchCTI application following types of calls can be defined (presentation of these calls can be found in call queue pane:

Incoming call.JPG Incoming call - call ringing is presented as green border flashes during call ringing.
Return call.JPG Return call - transferred call returned because nobody answered it.
Call.JPG Established call - red border and yellow background.
Transferring call.JPG Transferring call - transfer was not realized yet. In T CTI Settings.pngTouchCTI settings it can be determined what stage of call is presented on call queue pane or in tab Forwarded.

Additional call info

Park16.png
Parked
call.
Group.png
Group
call.
VIP.png
VIP marked
call

Back

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