Revision as of 14:13, 10 January 2012

Introduction

BillingMAN is application for maintaining following tasks:

• calculationg costs of calls and SMSes generated by PBX subscribers,
• analisys of mentioned above costs,
• subscriber working time analisys:
  • Telemarketers
  • Servicemen
  • Trade Department members etc.
• customer maintenance level analisys (time of waiting for consultation, consultation time etc.).

Application is suitable for following Slican servers^[1]:

• MAC-6400, MAC-ZERO,
• CCT-1668,
• CXS-0424.

BillingMAN features

• Calculating call charges according:
  • amounts calculated by provider,
  • price lists from BillingMAN application (Recharging) or
  • pulses received from PBX.
• Precise dividing costs between subscriber or subscriber groups (departments).
• Possibility of incoming calls analisys.
• Possibility of cover up whole number or its part.
• Possibility of calculating additional call costs.
• Possibility of export data to Excel (*.csv) or AdobeReader (*.pdf).
• Possibility of call analisys according areas defined by user.
• Working on current or archive data.
• Possibility of creating reports.
• Downloading comments from PBX database.

Maintained charging types

Application can maintain following charging types:

• Received from provider:
  • Pulse(Teletax, AoC)
• Received from Slican PBX:
  • Pulse
  • Ammount(second or pulse)
• Recharged according records downloaded from PBX.

System can also:

• calculate cost of calls including additional call cost
• calculate cost of calls including initial cost.

In BillingMAN system it is possible to calculate call costs if during calculation period provider price list was changed.

Downloading and installation of application

Application is available on Slican web page

Minimal requirements

System – Windows95, procesor Pentium – 300 MHz pamięć RAM – 64MB, Rozdzielczość ekranu 800x600 Uwaga: W przypadku przetwarzania dużych danych czas ich obróbki zależy od wydajności i szybkości komputera.

Application instalation

Proces instalacji wymaga jedynie zatwierdzenia opcji programu. Po instalacji zostanie utworzona w menu START –> PROGRAMY folder Slican ze skrótem do BillingMAN’a. Program wraz ze wszystkimi niezbędnymi do pracy plikami umieszczony zostanie w folderze:

• Windows 98, Windows XP Windows Vista: C:\Program Files\Slican\BillingMAN
• Windows 7 C:\Program Files (x86)\Slican\BillingMAN

Baza danych billingowych - domyślnie zlokalizowana jest w folderze pabx data\default^[2]

First application launching

Charging method setting

Application access levels

PBX configuration updating options

Data archiving

Raports - Generating settlements

Analisys - option available in BillingMAN.plus

References